BMW X1 Complaints

853 consumer complaints on file.

#11254648September 11, 2019
STRUCTURE:BODY
VEHICLE HAS A SAFETY RECALL BUT NO REMEDY IS AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253927September 7, 2019
STRUCTURE:BODY
I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR SERVICE RELATED TO THE ENGINE LIGHT ON 9/6/19 AND I WAS INFORM THAT THERE WAS A RECALL ON THE VEHICLE THAT WAS NOT FIXABLE AND ITS RELATED TO THE OCCUPANS PROTECTION. A VERTICAL TRIM PIECE ON THE INSIDE OF THE VEHICLE, BETWEEN THE FRONT AND REAR DOORS, MAY MARGINALLY EXCEED A FEDERAL REQUIREMENT FOR AN UNBELTED COMPLIANCE TEST. I WAS TOLD BY THE SERVICE PROVIDER THAT IN A SEVERE ACCIDENT, THIS COULD INCREASE THE RISK OF INJURY BECAUSE IN A ROLL OVER THE VEHICLE WOULD NOT WITHSTAND THE PRESSURE AND THE ROOF OF THE VEHICLE WOULD BE PUSHED INTO THE CABIN OF THE CAR. I TRAVEL OVER 100 MILES DAILY AND WITH MY CHILDREN. MY COMMUTE IS MAINLY ON THE HIGHWAY AND I AM CONCERNED FOR OUR SAFETY. THERE IS NO REMEDY FOR THIS RECALL AT THIS TIME THEREFORE I WOULD LIKE A FULL REFUND OR A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253642September 6, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF SHREWSBURY (770 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 917-6045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253007September 3, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. STERLING BMW (3000 WEST COAST HWY, NEWPORT BEACH, CA 92663, (949) 200-8722) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246660August 27, 2019
STRUCTURE
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK BMW NORTHLAKE (10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-8126) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245911August 22, 2019
UNKNOWN OR OTHER
THERE IS A ROTTEN FOUL ODOR COMING OUT OF THE CAR VENTS WHEN THE CAR IS FIRST STARTED AND THE AIR CONDITIONER IS NOT TURNED ON. THE SMELL SLOWLY DISAPPEARS WHEN TURNING ON THE AIR CONDITIONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244681August 20, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STRUCTURE:BODY:DOOR
2018 BMW X1. CONSUMER WRITES IN REGARDS TO OCCUPANT PROTECTION IN INTERIOR IMPACT SAFETY RECALL. *LD THE CONSUMER STATED THE BATTERY FAILED AND WAS REPLACED, BUT MADE A NOISES WHILE DRIVING. THE DOORS DEVELOPED STREAK LINED. THE DEALER WAS MAD AWARE OF THE FAILURE, BUT STATED THERE WAS NO FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243574August 13, 2019
UNKNOWN OR OTHER
UPON START UP, VEHICLE AC SYSTEM RELEASES FOUL MUSKY SMELL FOR AN UNDETERMINED PERIOD OF TIME THAT'S MORE PREVALENT DURING THE SUMMER/WARM WEATHER. CLEANING THE AC EVAPORATOR CORE PER BMW SERVICE INSTRUCTIONS ONLY BRIEFLY ALLEVIATES THE PROBLEM BEFORE THE SMELL COMES BACK FULL FORCE AGAIN. THIS IS A HEALTH CONCERN AS THERE IS DEFINITELY MOLD, MILDEW OR BACTERIA GROWING WITHIN THE AC SYSTEM. THESE GERMS ARE THEN GETTING PUMPED INTO A CONFINED SPACE, WHICH WILL LIKELY CAUSE OR EXACERBATE HEALTH CONDITIONS RELATED TO THE RESPIRATORY SYSTEM OR BREATHING. THIS MAY CAUSE LOSS OF CONSCIOUSNESS, DIFFICULTY BREATHING, TOXIC INTERIOR ENVIRONMENT OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243754August 13, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2018 BMW XI. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE VERTICAL TRIM PIECE ON THE SEAT BELTS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242794August 9, 2019
STRUCTURE:BODY, SEAT BELTS
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V747000 (SEAT BELTS) AND NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT BMW OF ARLINGTON (LOCATED AT 1105 E LAMAR BLVD, ARLINGTON, TX 76011, (817) 461-9222) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241303August 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 BMW X1. THE CONTACT STATED THAT WHILE IDLED AT A RED LIGHT, THE VEHICLE WAS REAR ENDED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED: (190801030). THE CONTACT SUSTAINED HEAD, NECK AND CHEST INJURIES AND THE PASSENGER THAT WAS A CHILD SUSTAINED A HEAD INJURY THAT NEEDED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE FOR THE OTHER DRIVERS THAT HAD INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED 4 MONTHS AGO UNDER NHTSA CAMPAIGN NUMBER: 16V071000 ( AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11240602July 30, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V349000(STRUCTURE). THE CONTACT TOOK THE VEHICLE TO PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 720-6045) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240625July 30, 2019
UNKNOWN OR OTHER
VERTICAL TRIM PIECE IT IS NOT COMPLYING WITH FEDERAL STANDARDS TOOK IT IN TO SHO AND THEY REFUSE TO FIX IT SO I AM DRIVING IN AN UNSAFE SUV BECAUSE NO ONE WANTS TO FIX IT FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240444July 29, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW ASHVILLE (649 NEW, AIRPORT RD, FLETCHER, NC 28732, (828) 681-9900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235324July 27, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THERE IS A NON COMPLIANT RECALL REMEDY UNAVAILABLE FOR A TRIM PIECE INSIDE THE CAR BETWEEN FRONT AND REAR DOORS AND IN AN EVENT OF A CRASH CAN POSE SERIOUS RISK OF INJURY TO REAR SEAT PASSENGERS. I HAVE MY GRANDSON IN MY CAR ALMOST EVERY DAY AND MY SON. THIS IS NOT ACCEPTABLE. I WANT TO GIVE THIS CAR BACK IMMEDIATELY WITH NO HASSLE OR REPERCUSSIONS. I AM LOOKING FOR A OTHER CAR EFFECTIVE IMMEDIATELY! I NEED YOUR HELP TO MAKE SURE THIS DOES NOT COME BACK TO HAUNT US! THIS IS VERY DANGEROUS! WHAT CAN BE DONE TO MAKE SURE THIS HAPPENS RIGHT AWAY? BECAUSE I AM AFRAID NOW TO DRIVE THIS CAR AND IT'S NOT MY FAULT. WHEN I TALKED TO BMW THEY SAID THEY DO NOT HAVE A REMEDY AND THEY ARE NOT ALLOWED TO TRADE FOR OR SELL THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235000July 26, 2019
STRUCTURE:BODY
BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2016-2019 X1 SDRIVE28I AND X1 XDRIVE28I VEHICLES. IN THE EVENT OF A CRASH WHERE THE OCCUPANTS HEAD CONTACTS THE B-PILLAR, THE PILLAR MAY NOT ABSORB AN ADEQUATE AMOUNT OF THE IMPACT. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." I HAVE CONTACTED MY DEALER AND THEY SAY THE "FIX" IS NOT AVAILABLE. SUPPOSEDLY OWNERS WERE NOTIFIED ON JULY 1, 2019 BUT I HAVE SEEN NO NOTICE AS JULY 26, 2019. REMEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234554July 24, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW CONCORD (1967 MARKET ST, CONCORD, CA 94520, (888) 707-2860) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234567July 24, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233859July 22, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA 30339, 770-951-1119) WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233896July 22, 2019
UNKNOWN OR OTHER
I HAVE NOT ENCOUNTERED ISSUES YET BUT THERE IS A SAFETY RECALL ON THE CAR THAT AFFECTS MY BACKSEAT PASSENGERS AND BMW HAS NOT MADE ANY STEPS TO FIX IT AND WILL NOT PROVIDE ME WITH INFORMATION NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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