BMW X1 Complaints

853 consumer complaints on file.

#11282120November 25, 2019
ELECTRICAL SYSTEM
VEHICLE IGNITION TURNED OVER AND BEFORE 30 SECONDS I NOTICED SMOKE IN MY PASSENGER SIDE MIRROR. I EXITED THE VEHICLE AND FOUND A SMALL ELECTRICAL FIRE BEHIND THE PASSENGER SIDE FRONT DOOR HANDLE. THE VALET LIGHTING WAS NOT INVOLVED BUT I BELIEVE IT WAS THE TOUCH SENSOR USED TO LOCK AND UNLOCK THE VEHICLE. IT WAS RAINING AT THE TIME OF THE EVENT AND I WAS ABLE TO SMOTHER THE FIRE WITH A WET TOWEL AFTER SHUTTING DOWN THE IGNITION ETC. MELTED PLASTIC AND RUBBER WAS NOTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11281998November 24, 2019
ELECTRICAL SYSTEM
STRONG ELECTRICAL BURNING SMELL FROM VENTS THE SMELL DOES NOT GO AWAY WHEN RECIRCULATING THE AIR AND I SUSPECT IT IS NOT COMING FROM OUTSIDE OF THE ENGINE BAY B. THIS ISSUE IS VERY SIMILAR TO THE SYMPTOMS DOCUMENTED IN SAFETY RECALL 17V-676 ' BLOWER MOTOR WIRING ' 2006-2011 BMW 3 SERIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281405November 20, 2019
UNKNOWN OR OTHER
SAFETY RECALL IN APRIL WITH STILL NO FIX OR EVEN ESTIMATED TIME FRAME ON FIX AS OF NOVEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281083November 19, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT CENTURY WEST BMW (LOCATED AT 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 432-9000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279744November 13, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK AVE BMW (216 NJ-17, ROCHELLE PARK, NJ 07662, (201) 843-7900) WAS CONTACTED AND VERIFIED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278972October 28, 2019
ELECTRICAL SYSTEM
BOUGHT THE CAR FROM A DEALER WITH A NEW BATTERY. BATTERY DIED 5 DAYS LATER FOR NO APPARENT REASON. NOTHING WORKED ON CAR. HAD TO JUMP IT. WAS TOLD BY MECHANIC TO BUY A DIFFERENT BATTERY. THAT NEW BATTERY DIED 6 DAYS LATER. NOTHING WORKED ON CAR. HAD TO JUMP IT. APPARENTLY FROM MY RESEARCH, THIS MODEL HAS AN ISSUE WITH THE NEGATIVE BATTERY TERMINAL CABLE AND ALSO WITH PARASITIC COMPONENTS CONSTANTLY DRAINING THE BATTERY. IT SHOULDN'T COST ME $$$ TO HAVE A MECHANIC DIAGNOSE AND RE-PROGRAM CAR COMPUTER, AS WELL AS PURCHASE NEW BATTERIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271503October 28, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-6666) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271006October 25, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT TOOK THE VEHICLE TO SOUTH BAY BMW (18800 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 939-7300) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO SANTA MONICA BMW (1127 SANTA MONICA BLVD, SANTA MONICA, CA 90401, (310) 829-3535), BUT THEY COULD NOT ASSIST. THE MANUFACTURER WAS NOTIFIED AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270208October 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 BMW X1 SAV. WHILE THE VEHICLE WAS STOPPED, IT INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. AFTER THE FAILURE OCCURRED, A WARNING MESSAGE APPEARED INDICATING THAT THE VEHICLE NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO UNITED BMW (1501 ALPHARETTA HWY, ALPHARETTA, GA 30009, (678) 430-3775), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268692October 15, 2019
STRUCTURE:BODY
FILING COMPLAINT IN REGARDS TO RECALL CAMPAIGN NO.19V-349. BMW HAS NOT RESPONDED TO, NOR REACHED OUT TO FIX MY AFFECTED CAR. WHILE THIS IS A VOLUNTARY RECALL, THEY HAVE NOT RESPONDED IN A TIMELY MANNER. LAST OFFICIAL COMMUNICATION WITH THEM WAS IN JULY 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268065October 12, 2019
UNKNOWN OR OTHER
DRIVER SIDE DASHBOARD GLOVEBOX POPS OPEN DURING DRIVING, HITTING DRIVING IN LEG. SPEED OF CAR DOES NOT MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268083October 12, 2019
AIR BAGS, SEAT BELTS
I HAVE 3 OUTSTANDING RECALLS ON MY BMW STARTING SINCE 2016. I HAVE BROUGHT MY CAR INTO AN AUTHORIZED BMW DEALERSHIP 5 TIMES SINCE THEN TO HAVE THE RECALLS FIXED, AND EACH TIME THEY HAVE AVOIDED COMPLETING THE RECALL. I'D LIKE TO FILE A COMPLAINT AGAINST STEVENS CREEK BMW FOR THEIR REFUSAL TO FIX MY MANDATORY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267360October 9, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). AFTER CONTACTING BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267531October 9, 2019
UNKNOWN OR OTHER
THERE IS AN ACTIVE RECALL (RECALL # 19V349). HOWEVER NO SOLUTION IS IN PLACE AND I'M AT RISK DRIVING THE VEHICLE WITH REAR SEAT PASSENGERS (INCLUDING KIDS). THE RECALL CAME IN APRIL AND IT'S OCTOBER - WITH 6 MONTHS, NO SOLUTION HAS BEEN IDENTIFIED AND NOTHING IS DONE FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259015September 30, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BMW OF PALM SPRINGS (3737 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 699-2500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258635September 27, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED BMW OF SANTA MARIA (805- 614-0306, LOCATED AT 2150 S COLLEGE DR, SANTA MARIA, CA 93455) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257641September 24, 2019
STRUCTURE:BODY
THERE IS AN UNRESOLVED RECALL ON MY CAR AND I DO NOT THINK THE AUTOMAKER HAS REMEDIED THE PROBLEM IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255763September 16, 2019
STRUCTURE:BODY
TRIM PIECE RECALL SINCE 4/19/2019. NO REMEDY AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255036September 12, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT FOUND INFORMATION ABOUT NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE) ONLINE AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE IN A REASONABLE AMOUNT OF TIME. PACIFIC BMW (800 S BRAND BLVD, GLENDALE, CA 91204) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254641September 11, 2019
UNKNOWN OR OTHER
PLEASE SEE ATTACHED IMAGE FROM CARFAX. THIS OPEN RECALL WAS OPENED 4/17/19 AND WITH NO REMEDY I'M UNABLE TO TRADE MY VEHICLE IN WITH A NON BMW DEALERSHIP. MY ONLY OPTION IS TO TRADE INTO THE DEALER AND THEY SELL AT AUCTION. I WILL TAKE A SUBSTANTIAL LOSS DOING THIS. I MOVED TO AN AREA LAST YEAR THAT RECEIVES A LOT OF SNOW AND ICE. MY CURRENT X1 STRUGGLES IN THOSE WEATHER CONDITIONS SO I WAS TRYING TO GET A BIGGER SUV. I CONTACTED BMW AND WAS NOT PROVIDED A TIMELINE A REMEDY WILL BE AVAILABLE AND THAT THERE IS NO WAY TO PRIORITIZE THIS MATTER. ALL I WAS TOLD IS PARTS ARE COMING IN SOMETIME THIS MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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