BMW X1 Complaints

853 consumer complaints on file.

#11349907August 17, 2020
UNKNOWN OR OTHER
FOUL, MUSTY ODOR COMES FROM A/C FOR THE FIRST 5-10 MINUTES AFTER STARTING UP. CONCERNED ABOUT HEALTH IMPACT OF MOLD GROWING IN A/C SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343146August 4, 2020
UNKNOWN OR OTHER
I WENT TO OPEN MY PANORAMIC SUNROOF SHADE AND IT COMPLETELY CAME OFF THE TRACK ON ONE SIDE. THE VEHICLE WAS IN PARK BUT TURNED ON, AS I WAS GETTING READY TO LEAVE FOR THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341727July 27, 2020
AIR BAGS, SEAT BELTS, STEERING
YOUR BOX WAS BAD IT WOULD JUMP OUT A GEAR FORCE ME TO HIT A CURB AT ONE TIME. ALL WHEEL DRIVE WAS BAD. BACK WHEELS PUSH FRONT WHEELS SO FRONT TIRES WEAR OUT ABOUT EVERY 2000 MILES, NO NOTICE OF RECALL GIVEN. AIR BAG PROBLEM NO NOTICE OF RECALL SENT. ROOF UNSAFE NOT AIR BAGS. SEAT BELTS, NO RECALL NOTICE SENT. ON X1 IS LARGE BUT I GEAR BOX WAS BAD THE CAR WOULD JUMP OUT OF GEAR, AT ONE POINT I HIT A CURB MESS UP THE WHEEL, NO NOTICE WAS SENT. SOMEONE HIT THE BACK OF MY CAR WHEN THE CAR JUMP OUT OF GEAR AND LEFT A MARK. I ONLY RECEIVED ON RECALL NOTICE. KNOW IT'S ON NET BMW X1'S HAVE BEEN RECALLED FROM 2015-2020. THE ONE NOTICE WAS DRIVERS SEAT BELT, MY LEASE WAS EXTENDED FOR 6 MONTHS AND DID NOT ADVISE ME OF ALL THE OTHER PROBLEMS AND I WAS DRIVING AN UNSAFE CAR FROM 2016/SEPT THRU 2020 WITH NO KNOWLEDGE. I RETURNED THE CAR AND AFTER PAYING 6 MONTHS OF EXTRA PAYMENTS THEY WANT ME TO PAY FOR DAMAGES THAT THE RECALLS CALL CAUSED. WHY ARE THEY NOT SENDING NOTICE OF ALL THE PROBLEMS THE CAR HAS. DOSE SOMEONE HAVE TO DIE BEFORE SOMETHING IS DONE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11338903July 12, 2020
UNKNOWN OR OTHER
THE CAR HAD 14,500 MILES ON IT WHEN THE PROBLEM OCCURED. MY WIFE DROVE THE CAR TO CHICAGO AND BACK , UPON RETURNING SHE PARKED THE CAR IN THE GARAGE REMOVED SOME GROCERIES THE CAME BACK TO GET THE REST AND THE CAR WAS SMOKING FROM UNDER THE HOOD. SHE THEN CALLED ME AS I WAS NOT HOME AND ASKED WHAT TO DO, I TOLD HER TO GET THE CAR OUT OF THE GARAGE AND BECAUSE OF THE INTENSE SMOKE SAID SHE WAS AFRAID SO I TOLD HER TO CALL THE FIRE DEPT. WHICH SHE DID. 30 MINUTES LATTER THE CAR AND GARAGE AND ALL CONTENTS WERE DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11331966July 1, 2020
VISIBILITY/WIPER
THE SUN SHADE THAT COVERS THE MOONROOF FROM THE INTERIOR CAME APART ON THE PASSENGER SIDE, CAUSING IT TO HANG INTO THE CABIN. THIS OCCURRED BY ITSELF WITHOUT OPERATING THE VEHICLE OR SUN SHADE. THE VEHICLE HAD BEEN STATIONARY FOR SEVERAL DAYS, PARKED OUTSIDE IN AN UNCOVERED PRIVATE PARKING SPACE. BMW IS CLAIMING THIS IS NOT COVERED BY WARRANTY, DESPITE SEVERAL OTHER OWNERS HAVING THE SAME EXACT ISSUE. IT'S CLEAR THIS IS A MANUFACTURING DEFECT. REPAIR COST IS $2,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330456June 24, 2020
STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER
2017 BMW X1 REAR HATCH DOOR SHUTS PREMATURELY WITHOUT REASON WHICH ONE HAS TO QUICKLY GET OUT OF THE WAY TO AVOID INJURY. IN MY CASE, IT CAN HAPPEN ANYTIME AND, NO, MY FEET ARE NOT UNDER THE KICK SENSOR UNDER REAR BUMPER. BMW FORUM SAYS IT'S A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327191June 3, 2020
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I DEPARTED MY HOUSE AND GOT ONTO THE WEST PARK TOLL WAY. AFTER DRIVING FOR A FEW MILES, I HEARD LIKE AN EXPLOSION. UNDER PANIC, I REALIZED THAT THE SUNROOF HAD SHATTERED. I WAS TRAVELING AT ABOUT 65MPH AND NO ONE WAS AHEAD OF ME OR ADJACENT TO ME. THERE WAS A PICKUP TRUCK BEHIND ME ABOUT SAFE FOLLOWING DISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324260May 12, 2020
ENGINE
I HAVE BEEN ALERTED BY THE DEALER (BMW) THAT THE TIMING CHAIN ON THE VEHICLE IS COMING LOOSE. THE VEHICLE HAS LESS THAN 100,000 MILES, IS SIX (6) YEARS OLD AND AVERAGES >14,000 MILES PER YEAR. IT HAS HAD NO OTHER MAINTENANCE ISSUES EXCEPT A THERMOSTAT, WHICH WAS REPLACED TWICE AT COST TO THE MANUFACTURER. I WAS INFORMED THAT BMW PROVIDED A WARRANTY OF 7-YEARS/70,000 MILES ON THE TIMING CHAIN, HOWEVER THE CAR IN QUESTION HAS SURPASSED THE MILEAGE CONSTRAINTS. I WENT ONLINE TO RESEARCH AND HAVE NOTICED HUNDREDS OF COMPLAINTS BY OTHER BMW OWNERS THAT THE N20 ENGINE INSTALLED IN A FEW DIFFERENT MODELS ARE HAVING THE SAME ISSUE---MEANING THAT BMW IS AWARE OF THIS DEFECT, BUT IS NOT INFORMING CONSUMERS, AND INSTEAD, PASSING ALONG THE COST AND POTENTIAL HARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322393April 27, 2020
ELECTRICAL SYSTEM
I SUBMITTED A COMPLAINT IN OCT (#JJN21-55607) AND IN DEC (#11291377) AND NOW AGAIN! ON MARCH 18, 2020, THE BRAND NEW BMW OEM CAR BATTERY WAS DEAD AGAIN!!! SPECIFICALLY, THE CAR DOES NOT REMOTE UNLOCK, THE LIGHTS ARE ALL OFF, AND THE CAR DOES NOT TURN-OVER. I CAN JUMP THE CAR AND IT WORKS, BUT TEMPORARILY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320758April 10, 2020
ENGINE
WHEN STARTING MY CAR ON SEVERAL OCCASIONS THE CHECK ENGINE LIGHT CAME ON, POWER OUTPUT WAS REDUCED TO THE ENGINE. I TOOK IT TO THE DEALER AND THE TURBO MALFUNCTION WASTE GATE ACTUATOR WAS DIAGNOSED AS FAULTY. I WAS ABLE TO DRIVE THE CAR DURING EACH EPISODE BUT I WAS TOLD WHEN THE PART GOES OUT COMPLETELY THE CAR WILL NOT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319912April 1, 2020
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 BMW X1. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE VACUUM PUMP FAILED AND BRAKE VACUUM RESERVOIR NEEDED TO BE FILLED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319542March 27, 2020
UNKNOWN OR OTHER
THERE IS A MUSTY SOUR SMELL COMING FROM THE AIR CONDITIONING VENTS. I HAVE REPLACED THE CABIN AIR FILTER AND JUST SERVICED THE WHOLE AC SYSTEM TO NO AVAIL. ODOR HAPPENS WHEN VEHICLE IS FIRST STARTED AND GOES AWAY AFTER APPROXIMATELY 5-8 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318274March 16, 2020
ENGINE
VEHICLE WITH 68,000 MILES BEGAN HAVING WHIRRING NOISE THAT PROGRESSED TO RATTLING WHILE DRIVING. WHIRRING FIRST HEARD WHILE ENGINE RUNNING IDLE THEN DISAPPEARED. THEN NO ISSUES WITH POWER OR NOISE FOR SEVERAL MILES, THEN NOISE RESTARTED WHILE DRIVING HIGH SPEEDS. SAFELY PULLED OVER THEN INDICATOR LIGHT SHOWED ENGINE MALFUNCTION. CAR HAD TO BE TOWED TO A SERVICE SHOP, AS IT COULD NOT BE SAFELY DRIVEN. DIAGNOSED TIMING CHAIN ON OIL PUMP WENT OUT AND NEEDS A NEW ENGINE. BECAME AWARE OF TSB SI B11 03 17 AFTER THE CAR FAILED. I NEVER RECEIVED NOTIFICATION THROUGH THE DEALER WHERE SERVICED OR WHERE CPO WARRANTY CAME FROM REGARDING THIS ISSUE WITH THE ENGINE. THE CAR HAD RECEIVED MAINTENANCE AND OIL CHANGES AT PRESCRIBED INTERVALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316493March 6, 2020
ELECTRICAL SYSTEM
ONLY HAD CAR 2 MONTHS AND DOOR HANDLE LOCKING SYSTEM DOES NOT WORK. WHEN I USE KEY DOOR LOCKS AND UNLOCK. I TOUCH HANDLE THE DOORS WILL UNLOCK BUT IF I TOUCH HANDLE TO LOCK. IT DOESNT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303028January 30, 2020
UNKNOWN OR OTHER
VEHICLE FAIL TO CONFIRM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201 "OCCUPANT PROTECTION IN INTERIOR IMPACT"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300789January 21, 2020
STRUCTURE
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299705January 16, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
THE TAILGATE CONSISTENTLY CLOSES ON ITS OWN. WITHOUT MY FOOT EVEN BEING NEAR THE SENSOR THAT IS LOCATED UNDER THE BACKEND. T HAS SLAMMED ME IN A BACK A FEW TIMES WHEN I'VE HAD MY HEADPHONES IN AND DID NOT HEAR THE BEEPING. I WON'T EVEN LET MY KNEES GET ANYTHING OUT OF IT. THE DEALERSHIP IN FL HAS ALLEGEDLY FIXED IT BUT CONTINUES TO DO IT. IT DID IT ON THE DEALERSHIP AS WELL. I MOVED IN AND CONTINUE TO DO IT TOOK IT TO A DEALERSHIP HERE IN PENNSYLVANIA AND THEY SAY NOTHING IS WRONG. WHEN IT HIT YOU IN THE BACK IT HURTS REALLY BAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11296899January 3, 2020
STRUCTURE
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED ELMHURST BMW (500 W LAKE ST, ELMHURST, IL 60126) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DATE FOR THE PARTS TO ARRIVE WAS UNKNOWN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296735January 2, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291377December 26, 2019
ELECTRICAL SYSTEM
2 MONTHS AFTER REPORTING A DEAD/DRAINED BATTERY, IT HAS HAPPENED AGAIN. THE ALARM STARTS WHINING AND THEN THE CAR NEEDS TO BE JUMPED BECAUSE THE BATTERY IS DEAD. CAR WAS STATIONARY WHEN OCCURRED, AND IS DRIVEN DAILY DURING THE SCHOOL YEAR, BUT CAN SIT FOR A FEW DAYS DURING SCHOOL BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X1