BMW X1 Complaints

853 consumer complaints on file.

#11386267January 3, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE TAILGATE AUTOMATICALLY STARTS CLOSING ON ME WHEN I AM LOADING OR UNLOADING. IT STARTS BEEPING SO I AT LEAST GET A WARNING BUT I HAVE TO PUT MY HAND UP AND STOP IT FROM CRASHING ON MY HEAD. I HAVE TOLD MY DEALERSHIP ABOUT THIS SINCE THE FIRST FEW TIMES IT HAPPENED, BUT WAS TOLD THERE WAS NOTHING WRONG WITH IT. NOTE MY FEET ARE NOT GOING UNDER THE BUMPER (AND THAT FEATURE DOES NOT WORK ON THIS CAR EVER ANYWAY). THIS HAPPENS WHEN CAR IS STOPPED AND TURNED OFF. HOWEVER ONE TIME THE TRUNK OPENED ON ME WHEN I WAS STOPPED IN TRAFFIC AT A RED LIGHT AND HAD TO GET OUT OF THE CAR TO GO SHUT IT. NOT CONVENIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383234December 13, 2020
ELECTRICAL SYSTEM, ENGINE
OIL PAN LEAKING OIL LEAKS IN 4 PLACES SMOKING FROM OIL LEAKS THAT COULD POSSIBLE RUIN THE ENGINE POSSIBLE ENGINE FIRE TIMING BELT MODULE TICKING LOUD DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382965December 10, 2020
ENGINE
COMPLETELY OUT OF THE BLUE AT 82,000 MILES, MY 2014 BMW X1 WOULD NOT START. MY MECHANIC DIAGNOSED THE PROB AND MY ENGINE WAS DEFECTIVE, AS IT WAS MADE WITH A PLASTIC TIMING BELT COVER, WHICH DEGRADES OVER TIME & DESTROYS YOUR ENGINE BETWEEN 70-85K MILES. THERE WAS A CLASS ACTION LAWSUIT WHICH ENDED 2 YEARS AGO, WHICH REQUIRED AN EXTENDED 7YR/70K WARRANTY. THERE IS ALSO NO PREVENTATIVE MAINTENANCE PLAN FOR THE TIMING CHAIN AND THEY ARE APPROXIMATELY $3-13,000 EACH. THIS DEFECTIVE ENGINE WAS OUT IN SUPERCHARGER BMW ENGINES BETWEEN 2014-2017. I PERFORMED EVERY OIL CHANGE & PM ON MY VEHICLE AND IT JUST DIED, WHEN I WAS OPERATING THE VEHICLE ON THE FREEWAY. I'M STILL DRIVING A 2000 BMW Z3 WITH 168K MILES. THEY SOLD ME AN ENGINE THEY KNEW WOULD FAIL AND THEY WILL NOT HELP ME REPAIR MY CAR, BECAUSE IT'S OUT OF WARRANTY. I WAS ALSO TAKING IT TO BMW SERVICE CENTERS FOR SERVICE AND IT WAS NEVER MENTIONED ABOUT THE TIMING CHAIN WEARING OUT. VERY DISMAYED & DISAPPOINTED. I COULD HAVE BROKE DOWN ANYWAY AND BEEN UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377820December 3, 2020
ENGINE
THE ENGINE MOUNTS HAVE FAILED ON MY CAR. I HAVE ONLY 14 THOUSAND MILES ON THE AUTO AND DO ONLY CITY DRIVING. HAD THIS NOT BEEN DISCOVERED DURING A ROUTINE OIL CHANGE THE RESULTS COULD HAVE BEEN CATASTROPHIC. THERE MAY BE A PROBLEM WITH EITHER THE MOUNTING HARDWARE OR THE WEIGHT OF THE ENGINE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375623November 20, 2020
UNKNOWN OR OTHER
THE PANORAMIC SHADE THAT SHADES THE SUNROOF FROM THE PASSENGERS IS DIPPING DOWN ON ONE SIDE. WE HAVE NOT DRAWN BACK THIS SHADE MUCH BUT IT HAS STARTED TO SAG ON RIGHT SIDE BECAUSE THE ADHESIVE THAT KEEPS IT IN PLACE IS USELESS. THIS IS A COMMON PROBLEM I'VE HEARD FOR THE BMW X SERIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375647November 20, 2020
UNKNOWN OR OTHER
WHILE DRIVING, I OPENED THE PANORAMIC SUNROOF SHADE. ONE SIDE BUNCHED UP AND DID NOT RETRACT. AFTER CLOSING, ONE SIDE OF THE SHADE IS HANGING DOWN PARTIALLY BLOCKING THE VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375464November 19, 2020
UNKNOWN OR OTHER
TOXIC MOLD IN VENTILATION PLUMBING. MAKES ALL OF US SICK IF WE TURN ON AC, HEAT, OR DEFROST. AS A RESULT CAN'T SEE OUT OF WINDSHIELD WHEN IT GETS FOGGED UNLESS WE ALL WANT TO GET SICK. MECHANIC IS STATING THERE IS NO SOLUTION FOR THIS. HE HAS CONSULTED BMW DEALERSHIP MECHANICS AND THEY ARE STATING THE SAME INFORMATION. THE ONLY SOLUTION GIVEN WAS TO REMOVE THE ENTIRE DASH, ALL VENTILATION PLUMBING AND HAND CLEAN IT. HOWEVER, THE PROBLEM WILL COME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374108November 11, 2020
ENGINE
JUST STARTED DRIVING ON A LONG HIGHWAY TRIP, 20 MINUTES INTO THE DRIVE WITH VEHICLE AT TEMPERATURE, BALL BEARING FAILED ON A PLASTIC IDLER PULLY ON ACCESSORY DRIVE, BLOWING APART THE PLASTIC PULLS AND DAMAGING THE BELT, LOSING BATTERY CHARGING FIRST, THE OVERTEMPERATURE WARNING TO IMMEDIATELY PULL OVER ON HIGHWAY WHICH I DID. HAD TO TOW TO THE DEALER SERVICE CENTER. $1671.51 REPAIR OVER TWO DAYS STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373238November 5, 2020
EXTERIOR LIGHTING
HALF THE WINDSHIELD GOES VERY DARK , NEARLY BLACK AT NIGHT. IT IS FACTUALLY DANGEROUS AND IF I HAVE TO DRIVE AT NIGHT MY SPEED IS GREATLY REDUCED AS I CANNOT SEE AT ALL. I CANNOT SEE MORE THAN 30 FEET IN FRONT OF ME AND CANNOT SEE TURNS AND CANNOT SEE AT ALL WITH HILLS. EVEN DRIVING VERY SLOW, 10MPH OR LESS IN A PARKING LOT THE EXTREME LACK OF VISIBILITY BECOMES 100% OBVIOUS AND EXTREMELY DANGEROUS. BMW CORPORATE OFFICE SAYS THEY ARE NOT AWARE OF ANY TECHNOLOGY THAT DIMS THE WINDSHIELD, THE LOCAL DEALERSHIP IS CLUELESS TO THIS AS WELL. I HAVE READ THAT A SAVVY AND HONEST DEALERSHIP CAN ADJUST THIS THROUGH THE ON BOARD COMPUTER CONTROLS. I REALLY DONT KNOW. I AM SCARED TO DRIVE AT NIGHT THAT IS BOTTOM LINE, NO ONE CAN SEEM TO HELP ME DESPITE IT BEING ALL OVER THE INTERNET WITH ALL TYPES OF VEHICLES. I WANT THIS DOCUMENTED IF CRASH OR INJURY OCCURS I WANT PROTECTION LEGALLY. EXAMPLE-DRIVING POSTED SPEED NO ONCOMING TRAFFIC AT NIGHT APPROACH SLIGHT TURN OR INCLINE AND IN AN INSTANT THE DARKNESS DESCENDS AND THE REACTION IS TO HIT THE BRAKES AS YOU DON'T KNOW WHERE YOU ARE ON THE ROAD. THIS IS THE FRONT WINDSHIELD. I BEG OF YOU PLEASE INVESTIGATE THIS, I AM SHOCKED THERE HAS NOT BEEN MORE DEATHS OR CRASHES AND INJURIES. I BROUGHT A 3RD PARTY WITH ME TO SHOW THEM AND THE REPLY WAS, "I CANNOT SEE AND I AM THE PASSENGER" "OH MY GOD ITS BLACK IN FRONT OF ME" ALL YOU NEED TO DO IS DRIVE ANY NUMBER OF VEHICLES AT NIGHT AND YOU WILL SEE. ADAPTIVE HEADLIGHT ISSUE, SOME CHEMICAL ACTIVATED THING IN WINDSHIELD? DONT REALLY KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372658November 2, 2020
SERVICE BRAKES
THE FRONT BRAKES HAVE AN ISSUE THAT BMW KNOWS ABOUT, AS THE DEALERSHIP INFORMED ME IT WAS A COMMON ISSUE WITH 2016-2020 X1S AND X2S. THE BRAKE PADS ON THE FRONT WHEELS HAVE AN ISSUE WHERE ONE BRAKE PAD WILL WEAR EXTREMELY QUICKLY WITHIN 5,000-20,000 MILES. WHILE THE OTHER BRAKE PAD WILL WEAR AS IT SHOULD. AS THE BRAKE PAD THAT WEARS DOWN QUICKLY IS THE INNER BRAKE PAD. TO ACTUALLY SEE THE BRAKE PAD ONE MUST REMOVE THE CAR WHEEL TO ACCESS ANY VISIBILITY OF THE BRAKE PAD ITSELF. DUE TO THIS VISIBILITY ISSUE, THE DEALERSHIP ALLOWED ME TO LEAVE WITH LESS THAN 2MM OF BRAKE PAD LEFT ON THE INNER SIDE OF THE CAR. THIS IS A HAZARD FOR ANYONE DRIVING THIS YEAR, MAKE, AND MODEL AS THEY WILL NOT HAVE ANY STOPPING POWER WHILE DRIVING. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372437October 30, 2020
POWER TRAIN
2014 BMW X1 TRANSMISSION MOVES FROM DRIVE TO PARK WHILE IN MOTION. NO WARNING LIGHTS COME ON AFTER OR BEFORE THE OCCURANCE. WHEN ENGAGING REVERSE OR DRIVE GEARS ON THE CAR, THE TRANSMISSION WILL LOCK BRING THE CAR TO AN ABRUPT STOP. THE CAR CANNOT BE STEERED IN ANY DIRECTION TO MOVE IT OUT OF HARMS WAY. ONCE THE CAR GOES TO PARK POSITION, I CAN MOVE THE HANDLE TO RE ENGAGE A GEAR. THE CAR MOVES SLIGHTLY THEN TRANSMISSION FREEZES FORCING IT BACK INTO PARK. I WILL TURN THE CAR OFF AND TRY TO ENGAGE THE TRANSMISSION REPEATEDLY AND SOMEHOW THINGS GET MOVE. THE LAST TIME THIS OCCURRED I WENT ONLINE, AND FOUND INFORMATION ABOUT RELEASING THE TRANSMISSION. IT INVOLVES AN NUMBER OF STEPS, AND SO FAR WORKS. THE LAST TIME THIS HAPPENED I BLOCKED AN INTERSECTION FOR SOMETIME BEFORE BEING ABLE TO FOLLOW THE STEPS I FOUND ONLINE TO GET THE CAR DRIVING. THIS IS AN EXTREMELY SCARY SITUATION AND DANGEROUS IF NOT DEADLY FOR ME AND OTHERS ON THE ROAD. THE CAR WILL GO TO THE DEALERSHIP THIS WEEK, AND I'M DRIVING A RENTAL NOW. I AM REPORTING THIS TO YOUR AGENCY, AS I HAVE NOTICED OTHER BMW X1 OWNERS HAVE NOTED THE SAME PROBLEM. WHEN A CAR MOVES FROM DRIVE TO THE PARK POSITION WHILE IN MOTION,IT IS A BAD SITUATION. PLEASE NOTIFY ME REGARDING THIS COMMUNICATION. THIS HAPPENED ONCE IN 2015, 2018 AND 4 TIMES IN OCTOBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365926October 23, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT STATED WHILE DRIVING 50 MPH, THE RETRACTABLE SUNROOF HEAD LINER DETACHED FROM THE SLIDING TRACK CAUSING THE HEAD LINER FABRIC TO CRUMBLE AND BLOCK THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN TO FERMAN BMW (31400 US HIGHWAY 19 NORTH, PALM HARBOR, FL 34684, (727) 400-3542) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEAD LINER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364446October 15, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361379September 27, 2020
UNKNOWN OR OTHER
MY CAR SMELLS LIKE MOLD AND I HAVE NOT BEEN ABLE TO ISOLATE THE ISSUE TO REMOVE THE SMELL. I AM CONCERNED IT POSES A SERIOUS HEALTH RISK IF MOLD IS GROWING. THERE IS NOT WATER IN THE VEHICLE AS I HAVE CHECKED THE FLOOR BOARDS AND CUSHIONS. I HAVE ALSO REPLACED THE A/C FILTER AND CHECKED THE WATER DRAINS FOR THE SUN ROOF. ALL SEEM TO BE WORKING CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360852September 24, 2020
ENGINE, POWER TRAIN, STEERING
LEAKING POWER STEERING LINES. NEED TO BE REPLACED AND BLED OUT$1300.00. OIL FILTER HOUSING GASKET LEAKING$513.00 TIMING CHAINS STRETCHED AND ENGINE MAKING TICKING SOUND. GUIDES BROKEN. OIL MOD ALSO RECOMMENDED TO BE REPLACED. SEVERAL ENGINE ISSUES AND WAS DIAGNOSED BY CERTIFIED BMW DEALERSHIP. TOTAL COST OF REPAIRS $6200.00 WHITE HORSE AUTOMOTIVE WOULD NOT DO REPAIRS AT A CERTIFIED BMW REPAIR SHOP. THIS CAR WAS NOT JUST TRADED. THE ENGINE WAS LITERALLY SEIZED I HAD NO CHIICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355481September 16, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE REAR TRUNK OF THE CAR STARTS CLOSING BY ITSELF. I INJURED MY HAND DUE TO SUCH SUDDEN CLOSURE. THIS PROBLEM IS ALL OVER THE INTERNET WITH THOUSANDS OF CUSTOMERS HITTING IT AND BMW IS NOT ACKNOWLEDGING OR FIXING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11353928September 9, 2020
VISIBILITY/WIPER
WHILE DRIVING ON A HIGHWAY DURING A CROSS COUNTRY ROAD TRIP, THE SUNROOF SUN SHADE/BLIND CAME OUT OF ITS TRACK ON THE DRIVERS SIDE. A VISIT TO A BMW DEALER NOTED AN OUT OF WARRANTY REPAIR COST OF $2600. THE DEALER SAID THE ENTIRE PANORAMIC SUNROOF ASSEMBLY WOULD HAVE TO BE REMOVED TO REPLACE THE SUN SHADE/BLIND. THE SUN SHADE HAS NOW BECOME INOPERABLE AND IS STUCK IN THE OPEN POSITION. THIS HAS CREATED AN UNACCEPTABLE EXPOSURE TO THE SUN IN THE VEHICLE. THE OUTSIDE TEMPERATURES WERE OVER 110 DEGREES. IT APPEARS THAT A METAL COIL SPRING LIKE MATERIAL HAS BECOME DETACHED FROM THE SHADE/BLIND FABRIC. THE ADHESIVE BONDING THE MATERIALS HAS FAILED. THE SPRING MATERIAL IS TANGLED UNDER THE HEADLINER AT THE REAR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352867September 2, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 BMW X1. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STARTED TO EXPERIENCE FAILURES WITH THE ELECTRONIC PANELS AND GAUGES. THE CONTACT WAS UNABLE TO CONTROL THE WINDOW AND DOOR BUTTONS HOWEVER, THE CONTACT WAS ABLE TO OPEN THE DOOR MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V087000 (ELECTRICAL SYSTEM) AND 20V017000 (AIR BAGS), HOWEVER THE VIN WAS NOT INCLUDED. THE CONTACT TRIED MULTIPLE TIMES TO CONTACT BMW OF SAN FRANCISCO LOCATED AT 1675 HOWARD ST, SAN FRANCISCO, CA 94103 (628) 235-1200 BUT UNABLE TO SPEAK TO A REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351864August 28, 2020
UNKNOWN OR OTHER
THIS IS REGARDING THE PANORAMIC SUNROOF SHADE/LINER. ALL OF A SUDDEN, HALF OF IT IS STUCK AND WILL NOT WORK. IT WILL NOT CLOSE OR OPEN. I HAVE AN EXTENDED WARRANTY AND THIS IS NOT COVERED SOMEHOW WITH BMW - AND THEY WANT $1000'S JUST TO DIAGNOSE THE PROBLEM. AFTER SEARCHING ONLINE, I SEE THAT THIS IS A VERY COMMON PROBLEM WITH NUMEROUS AND NUMEROUS X1 OWNERS OF THE SAME VEHICLE AND THAT OTHERS HAVE ISSUED A COMPLAINT REGARDING THE SAME ISSUE. HERE'S TO HOPING SOMETHING IS DONE AND A RECALL ISSUED. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350984August 24, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
THE REAR HATCH OF THE BMW WILL SPONTANEOUSLY CLOSE WITHOUT WARNING - CAUSING THE DOOR TO SLAM INTO ONES HEAD. THERE IS NO WAY OF DEACTIVATING THE FOOT SENSOR TO BLOCK THE HATCH FROM INADVERTENTLY CLOSING WHILE A PERSON IS IN THE VICINITY OF THE HATCH DOOR. -BMW IS STATIONARY WITH KEY FOB IN POCKET - LOADING ITEMS INTO REAR CARGO AREA - WITHOUT WARNING THE HATCH QUICKLY STARTS CLOSING HITTING A PERSON IN THE HEAD WITH TREMENDOUS FORCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X1