Ram 1500 Complaints

11,877 consumer complaints on file.

#11043897November 6, 2017
ELECTRICAL SYSTEM
MY TRUCK WAS IDLING IN PARK WITH BRAKE ON. MY TRUCK JUMPED OUT OF PARK INTO DRIVE AND RAN INTO A TREE WITH NO BODY IN DRIVERS SEAT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11043359November 5, 2017
ENGINE
ELECTRONIC THROTTLE CONTROL MALFUNCTION(LIGHTNING BOLT), LOW POWER. WAS TOLD 1.5 WEEKS FOR APPOINTMENT. 1 WEEK LATER 'DPF 100% FULL, SEE DEALER'. DEALER DID FORCED REGEN, CLEARED CODES, BACK TO NORMAL. I NEVER RECEIVED ANY WARNINGS ABOUT DPF BECOMING FULL. NO EARLY REGEN NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043416November 5, 2017
UNKNOWN OR OTHER
I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11041986November 1, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041655October 31, 2017
STRUCTURE:BODY
THE VEHICLE'S TAILGATE WILL RANDOMLY OPEN WHILE MOVING ALLOWING EVERYTHING IN THE BED TO COME OUT, THIS HAS HAPPENED MULTIPLE TIMES CAUSING DAMAGE TO THE VEHICLE'S TAILGATE, CONTENTS, AND LAST TIME NEARLY CAUSED AN ACCIDENT TO TRAILING VEHICLES. THE FIRST OCCURRENCE HAPPENED WITHIN TWO MONTHS OF PURCHASING THE TRUCK NEW IN 2015. I ASSUMED THAT I HAD SIMPLY NOT LATCHED THE TAILGATE WELL. SINCE THEN IT HAS OCCURRED MORE FREQUENTLY, LAST TIME ON OCTOBER 20TH, 2017, WHEN IT HAPPENED TWICE IN ONE DAY. THE DEALERSHIP SAYS THAT IT IS RELATED TO A FAULTY METAL TAB THAT IS BEING BROKEN OFF BY A MOVING PLASTIC PIECE CONNECTING THE LATCH TO THE ELECTRIC LOCK. ACCORDING TO THE DEALERSHIP, A SERVICE BULLETIN WAS RELEASED ABOUT A WEEK AGO, ALTHOUGH THEY CLAIM THAT THEY HAVE SEEN THE ISSUE FOR YEARS. NO RECALL HAS BEEN ISSUED. I FIRST SPOKE TO RAM AFTER MY TAILGATE OPENED WHILE I HAD A TRAILER ATTACHED CAUSING DAMAGE TO THE TAILGATE. I CALLED THEM ON JULY 20TH, 2017, THEY DENIED ANY RESPONSIBILITY. I CALLED THEM AGAIN OCTOBER 20TH, 2017 AFTER MY TAILGATE OPENED AND A BOX CONTAINING A CEILING FAN CAME OUT. THE BOX NARROWLY MISSED THE TWO VEHICLES TRAVELLING BEHIND ME. SO FAR, THEY HAVE TOLD ME TO LEAVE MY VEHICLE AT THE DEALERSHIP AND MY CASE MANAGER HAS NOT RETURNED ANY OF MY CALLS. IT HAS BEEN THERE FOR 7 DAYS. AN ARTICLE DESCRIBING THE ISSUE CAN BE FOUND HERE: HTTPS://WWW.TORQUENEWS.COM/3768/OWNERS-2015-RAM-1500S-ARE-STUNNED-TAILGATES-FALLING-OPEN-WHILE-DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041334October 30, 2017
POWER TRAIN
MY TRUCK HAS A ROTARY SWITCH USED TO SWITCH BETWEEN PARK, REVERSE, NEUTRAL AND DRIVE. MY VEHICLE WAS RUNNING AND I WAS IN DRIVE. I STOPPED AND TURNED THE SWITCH THREE PLACES TO THE LEFT. THIS PUT THE VEHICLE IN PARK. I LEFT THE ENGINE RUNNING. I EXITED THE VEHICLE AND LEFT THE DRIVER DOOR OPEN. I LEANED OVER TO LOOK AT SOMETHING AND WHEN I TURNED AROUND THE TRUCK WAS ROLLING BACKWARDS. I RAN AFTER THE TRUCK BUT COULD NOT CATCH IT AND IT CRASHED INTO ANOTHER TRUCK THAT I OWN. MY TRUCK CAME TO A STOP AND WHEN I GOT BACK INTO THE VEHICLE IT WAS IN REVERSE. THANKFULLY NO ONE WAS INJURED BUT MY TRUCK SUFFERED MODERATE DAMAGE. THIS ALL OCCURRED ON PRIVATE PROPERTY SO THERE WAS NO POLICE REPORT FILED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11040991October 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
P0299 UNDER BOOST CODES. AFTER BEING THROWN INTO LIMP MODE AND ALMOST GETTING ME AND MY FAMILY KILLED I GOT MY DODGE ECODIESEL TO THE DEALERSHIP. SAID ITS A SOFTWARE ISSUE AND THERE IS NO FIX. WAS TOLD TO THAT ITS FINE AFTER THEY JUST CLEARED THE ENGINE LIGHT. GREAT CUSTOMER SERVICE!! JUST SEND THEM BACK OUT IN THE DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040576October 27, 2017
STRUCTURE:BODY
ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040301October 27, 2017
ENGINE
EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033964October 17, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11033036October 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500 ECO DIESEL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE ENGINE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SKINNER AND DAMULIS, 3144 US-20, RICHFIELD SPRINGS, NY 13439) WHERE IT WAS DETERMINED THAT THERE WAS NO MANUFACTURER DEFECT. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONFIRMED THAT THERE WAS NO MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11032858October 11, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500. UPON ATTEMPTING TO FASTEN THE FRONT PASSENGER SEAT BELT, THE SEAT BELT FAILED TO FASTEN. THE VEHICLE WAS TAKEN TO ROCKY TOP CHRYSLER JEEP DODGE (3315 WINFIELD DUNN PKWY, KODAK, TN 37764). THE FAILURE WAS NOT DIAGNOSED, BUT THE DEALER ADDED OIL TO THE SEAT BELT AND LATER AGREED TO REPLACE THE SEAT BELT AND BUCKLE. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032985October 11, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ONE DAY LAST WEEK I WOKE UP AND MY LEFT REAR STEERING WHEEL CONTROL BUTTON STOPPED FUNCTIONING. (TURNS THE RADIO STATION TUNING DOWN) ALSO THE HIGH MOUNTED REVERSE LIGHTS DO NOT WORK WHEN IN REVERSE. I ALSO HAD A BLOWN HIGH MOUNTED REAR BRAKE LIGHT BULB OUT WHICH WAS REPLACED. HORN WORKS NO CHECK ENGINE LIGHT. I HAVE NOT TAKEN IT TO DO TO DIAGNOSTIC COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965608October 10, 2017
POWER TRAIN, TIRES, ELECTRICAL SYSTEM, SUSPENSION
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFTS HARD, TIRE BALANCE ISSUES, CLOCK, IGNITION MALFUNCTION AND OTHER MECHANIC PROBLEMS. *SMD THE CONSUMER STATED THE CLOCK AND IGNITION SWITCH WERE REPAIRED. THE UPPER BALL JOINTS FAILED. THE DEALER OFFERED TO ASSIST WITH REPAIRS FOR THE TIRES, BUT THE CONSUMER DECLINED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS MADE,TO BE ADVISED ABOUT WARRANTIES, AND A REPLACEMENT VEHICLE. UPDATED 10/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032778October 10, 2017
POWER TRAIN, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031826October 5, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
THE OEM TRAILER BRAKE CONTROLLER DOES NOT PROVIDE ENOUGH BRAKING POWER TO A TOWED TRAILER. THE TOWED SINGLE AXLE TRAVEL TRAILER WEIGHS JUST UNDER 4,000LBS FULLY LOADED. ALL GAIN AND TRAILER TYPE SETTINGS ON THE CONTROLLER PRODUCE THE SAME LEVEL OF BRAKING TO THE TRAILER AT ANY SPEED FROM IDLE TO 25-30MPH OR FASTER WHEN USING THE MANUAL BRAKE LEVER ON THE CONTROLLER. FACTORY OWNER'S MANUAL DESCRIBES THE PROCESS FOR SETTING THE GAIN IS TO MOVE THE MANUAL BRAKE LEVER TO FULL BRAKING SO THE WHEELS ON THE TOWED TRAILER LOCK UP AT 25MPH AND THEN REDUCE THE GAIN UNTIL JUST BEFORE TRAILER WHEELS LOCK UP. RAM DEALERSHIP SAYS THAT THE CONTROLLER WILL NOT LOCK UP THE TRAILER WHEELS WITH THE MANUAL BRAKE LEVER BECAUSE THE COMPUTER READS THE SPEED OF THE TRUCK, AND IF FULL BRAKING ISN'T NEEDED, IT WON'T APPLY IT. THIS IS IN DIRECT CONTRADICTION WITH THE INFORMATION IN THE OWNER'S MANUAL. THE OEM BRAKE CONTROLLER IS NOT WORKING PROPERLY, AND THIS IS A HUGE SAFETY ISSUE BECAUSE THE TRAILER BRAKES ARE NOT GETTING THE PROPER AMOUNT OF POWER TO SAFELY STOP THE VEHICLE WHILE TOWING. THE CONTROLLER WILL BARELY SEND ENOUGH BRAKING POWER TO SLOW AND STOP THE VEHICLE AT IDLE ROLLING SPEEDS OF 5-10MPH. AFTER SEARCHING ONLINE FORUMS, NUMEROUS PEOPLE ARE HAVING THE SAME ISSUES WITH THEIR RAMS MANUFACTURED IN MODEL YEAR RANGES FROM 2010 TO 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031868October 5, 2017
UNKNOWN OR OTHER
THE THREE WAY COOLANT VALVE FAILED. CAR HAS ABOUT 59000 MILES. I NOTE A REVIEW OF THE INTERNET REVEALS THAT THIS PROBLEM IS VERY COMMON AND CERTAINLY SHOULD NOT HAPPEN IN SUCH LOW MILES. THE VALVE PROBLEM APPEARS ONGOING. IN 2013 THERE WAS A RECALL FOR RAM TRUCKS FOR A SIMILAR ISSUE. CLEARLY IT HAS NOT BEEN CORRECTED. SYSTEMS CAN FAIL AND WINDSHIELD DEFROSTERS WILL NOT WORK CREATING AN EXTREME HAZARD DURING DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031929October 5, 2017
ENGINE
EXHAUST FUMES FILL CABIN: 2015 4X4 ECODIESEL. WHEN DRIVING IN SLOW TRAFFIC SPEEDS OF LESS THAN 30 MPH OR STOPPED, THE CABIN BECOMES FILLED WITH EXHAUST FUMES. THIS APPEARS TO BE COMING IN THROUGH THE VENTILATION SYSTEM, AS IT IS QUITE NOTICEABLE WHEN IT IS BLOWING DIRECTLY IN YOUR FACE. IT HAS BECOME PROGRESSIVELY WORSE AND STRONGER OVER TIME. WHILE THE TRUCK IS MOVING AT NORMAL HIGHWAY SPEEDS IT IS NOT NOTICED, OR AT LEAST AS COMPARED TO WHAT IS NOTICED WHEN AT LOWER SPEEDS OR WHEN STOPPED. THE FUMES CONTINUE TO INCREASE AND BECOME QUITE HEAVY WHILE OPERATING AT THE SLOWER SPEEDS OR STOPPED. THIS ISSUE HAS BEEN ADDRESSED IN A RECALL (R04) FOR 2014 AND 2015 RAM 4X2 ECODIESELS BUT NOT IN RAM 4X4 ECODIESELS AS OF 10/5/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031979October 5, 2017
ELECTRICAL SYSTEM
UCONNECT STEREO HEATER CONTROL THE SCREEN FREEZES UP AFTER AN UPDATE WAS DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031468October 3, 2017
POWER TRAIN
AUGUST, 2017 PARKED MY 2014 RAM ON SIDE STREET TO PUT OUT YARD SALE SIGN WHEN I RETURNED TO TRUCK IT WAS NOT THERE , LOOKING AROUND SAW THE RAM UNDER A BIG PINE TREE UPON OPENING DOOR I SAW MY TRUCK WAS STILL IN PARK. THANK GOODNESS ONLY HAD HOOD DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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