Ram 1500 Complaints
11,877 consumer complaints on file.
- #10534172August 7, 2013VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT, LIGHTNING BOLT LIGHT AND SERVICE ELECTRONIC THROTTLE CONTROL ERROR MESSAGE COMES ON APPROXIMATELY 40-50 MILES AFTER REFUELING. TRUCK GOES INTO LIMP MODE THEN CLEARS ITSELF AFTER STARTING 4 OR 5 TIMES OVER THE PERIOD OF A DAY OR TWO. DEALER CAN'T LOCATE THE PROBLEM. HAS HAPPENED 4 TIMES NOW. DEALER HAS UPDATED SOFTWARE, REPLACED GAS TANK, REPLACED GAS CAP, AND REPLACED TPS. SAME ISSUE IS STILL HAPPENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533336August 3, 2013ELECTRICAL SYSTEM
MY 2013 DODGE RAM 1500 ON MULTIPLE OCCASIONS HAS NEARLY ALLOWED ACCIDENTS DUE TO THE HORN BEING DELAYED. I COMPLAINED AND TOOK IN TO THE DEALERSHIP TO BE REPAIRED BUT THE DODGE SERVICE REPRESENTATIVE TOLD ME THERE IS NOT A PROBLEM BECAUSE IT WORKS AS DESIGNED. OBVIOUSLY THERE IS A FLAW IN THEIR DESIGN. I RESEARCHED THIS PROBLEM ON THE INTERNET AND MANY PEOPLE HAVE COMPLAINED OF THE SAME THING. THE HORN CONTROL ON THIS PARTICULAR MODEL OPERATES THROUGH THE COMPUTER AND THAT IS WHAT IS SAID TO BE CAUSING THE DELAY. THE DELAYED HORN IN MY VEHICLE HAS NEARLY ALLOWED ACCIDENTS ON MULTIPLE OCCASIONS BY CONSEQUENTLY CAUSING A DELAYED RESPONSE FROM THE DRIVERS OF OTHER VEHICLES. DODGE NEEDS TO FIX THE PROBLEM BEFORE PEOPLE ARE SERIOUSLY HURT OR KILLED. THANKS FOR YOUR HELP!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532713July 30, 2013ELECTRICAL SYSTEM
ON ABOUT 3JUL13, MY WIFE AND I FOUND OUT THAT THE RUNNING LIGHTS FOR OUR TRAVEL TRAILER WEREN'T WORKING. ALL OTHER LIGHTS WERE WORKING, SO WE CONTINUED DRIVING DURING DAYLIGHT HOURS. ON RETURNING HOME, I FOUND OUT THAT THE TRAILER LIGHTS WORKED WHEN HOOKED UP TO A BATTERY, BUT THERE WAS NO POWER GOING TO THE APPROPRIATE PRONG IN THE WIRING HARNESS EVEN THOUGH THE RUNNING LIGHTS ON THE TRUCK FUNCTIONED. I BROUGHT THE TRUCK BACK TO THE DEALER WHERE A FUSE HAD TO BE REPLACED IN THE TRUCK. THE SERVICE MANAGER THEN TOLD ME HE HAD THE SAME PROBLEM WITH HIS TRUCK IF: - THE TRAILER WAS PLUGGED IN WHEN THE TRUCK WAS STARTED - THE LIGHTS HAD BEEN LEFT ON "AUTO" OR THE RADIO WAS LEFT ON. THIS PRESENTS A SEVERE SAFETY HAZARD IF I'M PULLING A TRAILER AT NIGHT AND FORGET TO TURN MY LIGHTS OFF AUTO OR LEAVE MY RADIO ON PRIOR TO STARTING THE VEHICLE. I ONLY DO LIGHT CHECKS ON MY TRAILER ONCE A DAY, NOT EVERY TIME I STOP FOR A BREAK. THE TRAILER HAS NOT BEEN A CAUSE OF SHORTS ON PREVIOUS VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532137July 27, 2013VISIBILITY:REARVIEW MIRRORS/DEVICES
INSIDE REARVIEW MIRROR NEEDS TO BE READJUSTED DAILY. -- FIRST COMPLAINING TO DEALER WAS 1-24-13, 2665 MILES. DEALER ORDERED MIRROR AND REPLACED ON 1-31-13. NEW MIRROR HAD SAME PROBLEM. SECOND COMPLAINING 2-26-13, 3799 MILES. CHRYSLER RESPONSE: KNOWN ISSUE BY CHRYSLER -- "REARVIEW MIRROR LOSES ADJUSTMENT AFTER A FEW DAYS. INSPECTED MIRROR. CHECKED FOR APPLICABLE TSB'S. TECH TIPS AND STAR ONLINE CASES. CHRYSLER RESPONDED TO REQUESTS FOR TECHNICAL ASSISTANCE BUT OFFERED NO SOLUTION AT THIS TIME. SUGGESTING THAT HARSH/ROUGH ROAD CONDITIONS MAY AFFECT THE MIRROR'S ABILITY TO RETAIN ITS ADJUSTMENT. THIS IS CONSIDERED A NORMAL CONDITION AND NO ATTEMPT TO REPAIR IT SHOULD BE MADE." I INFORMED THE LOCAL DEALER THAT WAS AN UNACCEPTABLE RESPONSE. THIRD COMPLAINT 5-16-13, 8974 MILES. DEALER RESPONSE: "INSPECTED MIRROR FOR DEFECTS. ROAD TESTED. NO PROBLEMS FOUND. NO UPDATED PARTS AVAILABLE." INSIDE REARVIEW MIRROR PROVIDES VISIBILITY THAT THE OUTSIDE MIRRORS DO NOT, PARTICULARLY IN REDUCED VISIBILITY WHEN OUTSIDE MIRRORS ARE FOGGED, FROSTY, OR ICY. MADE A 2,775 MILE TRIP FROM MARYLAND TO THE MICHIGAN UPPER PENINSULA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE UP AND BACK. MADE A 2,050 MILE TRIP FROM MARYLAND TO FLORIDA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE DOWN AND BACK. THIS ISSUE BECOMES A HAZARD WHEN THE DRIVER FINALLY REALIZES THEY ARE MOVING THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR. REARVIEW MIRRORS ARE A BASIC SAFETY FEATURE OF ALL MOTOR VEHICLES ON THE ROAD. THEY NEED TO BE RELIABLE. A DRIVER NOT REALIZING THIS MIRROR IS OUT OF ADJUSTMENT UNTIL HAVING TO CRANE THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR IS QUITE DISTRACTING. DRIVER DISTRACTIONS WHILE DRIVING AT INTERSTATE SPEEDS IS A SAFETY HAZARD. A VEHICLE TRAVELING 70 MPH IS GOING 102+ FEET PER SECOND - ANY DISTRACTION IS HAZARDOUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522348June 29, 2013FUEL SYSTEM, GASOLINE
I WAS DRIVING ON A ROAD NEAR MY HOME AND NOTICED A STRONG SMELL OF GASOLINE IN THE VEHICLE. I IMMEDIATELY DRIVE BACK TO MY HOUSE. WHEN I PULLED INTO THE DRIVEWAY THE SMELL GOT EVEN STRONGER AND WHITE VAPOR COULD BE SEEN COMING FROM THE HOOD AREA. WHEN I EXITED THE VEHICLE I COULD SEE GASOLINE RUNNING OUT FROM UNDER THE VEHICLE. CALLED THE DEALERSHIP MONDAY MORNING AND THEY SAID I COULD BRING IT IN BUT THEY WHERE TOO BUSY TO LOOK AT IT TILL THE NEXT DAY AT THE EARLIEST. AFTER 2 MORE DAYS THEY HAD REPLACED THE DRIVERS SIDE FUEL SUPPLY LINE. COMPLAINED TO CHRYSLER DUE TO THIS BEING A SAFETY CONCERN, (DON'T KNOW HOW THE TRUCK DID NOT CATCH FIRE) CHRYSLER SAID THEY WHERE SORRY, BUT SINCE IN THERE OPINION THE ISSUE WAS NOW REPAIRED THEY WHERE NOT INTERESTED IN ANYTHING TO FURTHER REMEDY MY CONCERNS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521029June 21, 2013ENGINE AND ENGINE COOLING
STARTED HAVING ODOR IN CAB MAKING ME DIZZY AND SICK. GOT PROGRESSIVELY WORSE FOR NEXT 900 MILE. I BROUGHT BACK TO DEALER AND FACTORY TOLD HIM TO RUN IT FOR 2 DAYS. TWO DAYS LATER I GOT IT BACK LESS A HALF A TANK OF GAS. PROBLEM SEEM TO BE SOLVED. TWO DAY LATER SAME THING GOT SICK AND COMPLAINT WAS THEN RAISED TO NEXT LEVEL. FACTORY CHECKED IT AND SAID ITS NORMAL TO BURN OFF. I NOW HAVE 4500 MILES ON IT WITH 113 HOURS ON THE ENGINE AND IT STILL MAKING ME SICK AND BURNING OFF. AFTER BEING SICK 4 TIMES DUE TO THE FUMES I HAD ENOUGH. ON MAY 21 THEY ACKNOWLEDGED MY REQUEST FOR THE MSDS ON THE COSMOLINE THEY SPRAYED ON MY ENGINE AND EXHAUST. AS OF JUNE 21 I STILL HAVE NOT RECEIVED A COPY OF IT. I AM WAITING FOR MY BLOOD TEST FOR GASES TO COME IN TO SEE WHAT IS IN THE FUMES THAT IS CAUSING ME TO REACT TO THE FUMES. I HAD TO CUT SHORT MY VACATION DUE TO BEING SICK AGAIN FROM THE TRUCK SINCE I CAN ONLY DRIVE THE TRUCK IN CLEAR CONDITIONS WITH THE WINDOWS OPEN. IT RAIN FOR TWO DAYS WHEN I GOT SICK LAST. THE FACTORY HAS OFFERED NO SOLUTION TO THE PROBLEM. THE ONLY THING I COULD FIND ON COSMOLINE WAS IT SHOULD NOT BE EXPOSED TO HEAT SINCE IT BREAKS DOWN AS CO2. THIS IS NOT A GOOD THING BUILDING UP IN THE CAB OF THE TRUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10520786June 19, 2013ELECTRICAL SYSTEM
MY TRUCK HAVE BEEN IN THE SHOP 5 TIMES. 3 TIMES FOR OVERHEATING 2 TIMES FOR A COMPUTER PROBLEM IT SHUT OFF STUFF LIKE HEADLIGHTS TURN SIGNALS RADIO DASH GAUGES WINDOWS AND LOCK SO WHEN THAT'S DONE IT SHUTS THE TRUCK OFF AND IT STOP WERE ITS AT AND DON'T COME BACK ON AT ALL UNTIL AN HOUR LATTER I HAVE OWN THIS TRUCK FOR 5 MONTH AND I CAN SEEM TO KEEP IT OUT OF THE SHOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520235June 17, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LED HEADLIGHTS GET CONDENSATION CAUSING REDUCED BRIGHTNESS AND VISIBILITY. DEALERSHIP REPLACED THE HEADLIGHTS. THE NEW ONES HAD THE SAME PROBLEM. I WAS THEN TOLD THAT CONDENSATION WAS NORMAL, AND THAT WAS HOW THE LIGHT WAS DESIGNED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515916June 9, 2013EXTERIOR LIGHTING
MY HEADLIGHTS ON 2013 DODGE RAM 1500 LARAMIE ARE GETTING A LOT OF MOISTURE/CONDENSATION IN BOTH OF THEM. I HAD THEM REPLACED BY DEALERSHIP BUT MY NEW PAIR ARE DOING THE SAME. I HAVE SEEN ON OTHER SIMILAR TRUCKS LIKE MINE WITH SAME ISSUE. THIS IS CAUSING MY LIGHTS TO LOOK DIMMER INSTEAD OF BRIGHTENING UP THE ROAD. I HAVE THE PROJECTOR STYLE HEADLIGHTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515553June 6, 2013SUSPENSION
WHILE VEHICLE WAS IN PARK AND LOWERING THE FOUR CORNER SUSPENSION SYSTEM TO ENTRY/EXIT MODE, AN EXTREMELY LOUD PUSSST (LIKE DISCONNECTING AN AIR TOOL FROM AN COMPRESSED AIR TANK). THIS CAUSED THE DRIVER/PASSENGER TO JUMP AND AND PETS TO BOLT INTO THE DRIVER/PASSENGER SEAT. MY CONCERN IS THIS MAY HAPPEN WHILE THE VEHICLE IS IN MOTION AT A HIGH RATE SPEED AND CAUSE THE DRIVER TO BECOME DISTRACTED AND CAUSE AN ACCIDENT. SEVERAL POSTS TO FORUMS FROM JEEP OWNERS HAVE EXPERIENCED SMILILAR ISSUES IN THEIR CHRYSLER MADE VEHICLES WITH AIR SUSPENSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511205May 8, 2013SEATS
WHILE APPROACHING AN INTERSECTION THE TRAFFIC LIGHT TURNED YELLOW. IT REQUIRED MEDIUM BRAKING EFFORT. WHEN I APPLIED THE BRAKES THE DRIVERS POWER SEAT ACTIVATED ITSELF AND MOVER ~ 2 INCHES FORWARD WHICH IN TURN ENDED UP APPLYING FAR MORE PRESSURE ON THE BRAKE PEDAL THAN WAS INTENDED. COULD HAVE CAUSED A VEHICLE BEHIND ME TO HIT MY TRUCK. LUCKILY THERE WAS NO VEHICLE BEHIND ME AT THE TIME. I IMMEDIATELY CHECK THE PLACEMENT OF THE SEAT BELT TO SEE IF IT COULD HAVE ACTIVATED THE POWER SEAT SWITCH. THE SEAT BELT WAS NOT NEAR THE POWER SEAT SWITCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510300May 1, 2013ELECTRICAL SYSTEM
THE RAM TRUCKS USE A LOGIC CIRCUIT TO CONTROL ALL ELECTRONICS. THE HORN IN THESE VEHICLES ALSO USES THIS LOGIC CIRCUIT, INSTEAD OF USING THE TRADITIONAL DIRECT CONNECT OR RELAY CONFIGURATION THAT MOST CARS/TRUCKS USE. BECAUSE OF THIS LOGIC CIRCUIT, THERE IS AN APPROXIMATE 1 SECOND DELAY BETWEEN THE TIME THE HORN IS DEPRESSED UNTIL THE HORN ACTUALLY SOUNDS. THIS VEHICLE WAS IN FOR SERVICE THIS WEEK AND THE DEALER INDICATES THIS IS NORMAL FOR THIS TRUCK. THIS IS DANGEROUS. BY THE TIME THE HORN SOUNDS, AN ACCIDENT COULD HAVE OCCURRED. THIS DOES NOT JUST AFFECT MY TRUCK. THIS PROBLEM IS WELL DOCUMENTED ON THE RAM OWNERS FORUM , WITH SOME PEOPLE HAVING LONGER OR SHORTER DELAYS. A QUICK TAP OF THE HORN YIELDS NO SOUND, BECAUSE YOU MUST PRESS ON THE HORN FOR ABOUT A SECOND BEFORE THE HORN SOUNDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504384March 25, 2013POWER TRAIN
IT HAS SNOWED HARD ENOUGH HERE IN VIRGINIA THIS YEAR TO LEAVE SNOW ON THE ROADS. THREE TIMES NOW SINCE BUYING MY 2013 RAM 1500 WITH PENTASTAR ENGINE IN DECEMBER 2012 I HAVE BEEN UNABLE TO PUT THE TRANSMISSION INTO PARK AND REMOVE THE KEY. THE DEALER SAYS THEY CANNOT HELP ME. IT SOUNDS RIDICULES TO SAY THAT "WHEN IT SNOWS I CAN?T DRIVE MY FULL SIZE RAM 1500 THAT SHOULD BE FULLY CAPABLE IN ALL WEATHER CONDITIONS". AS I UNDERSTAND IT WHEN DRIVING IN SNOW OR SLUSH SNOW IS THROWN AT THE TRANSMISSION, THIS RESULTS IN SNOW PACKING AROUND THE SHIFT LINKAGE. THE RESULT IS VERY CLEAR, YOU CAN?T PUT YOUR TRUCK IN PARK AND REMOVE THE KEY. IF YOU DON?T HAVE THE EQUIPMENT OR ABILITY TO CRAWL UNDER YOUR TRUCK AND MELT THE SNOW THEN THE ONLY OTHER CHOICE IS TO SIT THERE WITH THE ENGINE RUNNING UNTIL THE SNOW MELTS. UNFORTUNATELY IF YOU DRIVE THROUGH MUD, WELL MUD DOES NOT MELT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503328March 17, 2013ELECTRICAL SYSTEM
OUTSIDE AMBIENT TEMPERATURE SENSOR INACCURATELY READS TEMPERATURE (USUAL 8-12 DEGREES LESS THAN ACTUAL AMBIENT TEMPERATURE) THIS AFFECTS SEVERAL FUNCTIONS OF THE VEHICLES FEATURES (AUTO HEATED SEATS AND STEERING WHEEL ALSO VENTED SEATS). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502445March 12, 2013ELECTRICAL SYSTEM, POWER TRAIN
THIS IS A NEW VEHICLE. FOUR TIMES I ENCOUNTERED THE DISPLAY OF THE MESSAGE VEHICLE NOT IN PARK WHILE DRIVING ON THE ROAD. THIS IS A VERY CONFUSING AND DANGEROUS MESSAGE SINCE IT APPEARS TO BE RELATED TO A DOOR NOT BEING FULLY CLOSED. I REPORTED IT TO THE DEALER ON MARCH 11TH. THE MANAGER APPEARED TO BE AWARE OF A PROBLEM WITH THIS MESSAGE AND SAID HE WILL REPORT IT TO AN ENGINEER WHEN HE VISITS THE DEALERSHIP. THE REASON FOR REPORTING THIS IS I AM NOT SURE THIS PROBLEM WILL BE CORRECTED FOR MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499848February 24, 2013POWER TRAIN
AFTER DRIVING ON SNOW AND SLUSHY ROADS I COULDN'T GET THE VEHICLE TO SHIFT INTO THE REVERSE OR PARK POSITION. I COULDN'T EVEN MOVE THE SELECTOR INTO THOSE POSITIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496174February 2, 2013ELECTRICAL SYSTEM
PLASTIC KEY ---CAN NOT REMOVE FROM SWITCH----WILL TURN OF ENGINE---BUT WILL NOT COME OUT OF KEY HOLE----HAVE TO LEAVE IN TRUCK---DOES NOT HAPPEN ALL THE TIME----NEXT TIME DRIVEN MAY COME OUT AND THEN MAY NOT-----THIS SEEM LIKE NOT READING TRUCK SHIFT HANDLE IS NOT IN PARK-----YOU CAN LEAVE IN TRUCK AND LOCK BUT DASH LIGHTS DO NOT TIME OFF---HAVE TAKEN DEALER AND THEY CAN NOT FIX-----THIS COULD LEAD TO A LOT OF THINGS---THEFT, ECT. ECT. ECT. NEED SOMETHING DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0