Ram 1500 Complaints

11,877 consumer complaints on file.

#11051571November 30, 2017
FUEL/PROPULSION SYSTEM
TRUCK SHUTDOWN WHILE DRIVING DOWN HIGHWAY @ 65 MPH WITHOUT ANY OTHER SYMPTOMS. HAD TO COAST TO SIDE OF BUSY ROAD. SERVICE ELECTRONIC THROTTLE CONTROL FLASHED AS WELL AS THE CHECK ENGINE LIGHT. THE TRUCK NEVER STUTTERED OR LOST ANY POWER PRIOR TO THIS. DEALERSHIP STATES THAT IT IS BAD DIESEL FUEL. REPLACED HPFP BUT TRUCK WILL STILL NOT START. CHRYSLER HAS INSTRUCTED DEALER TO REPLACE ENTIRE FUEL SYSTEM. THIS HAS NOT BEEN DONE YET BECAUSE CHRYSLER WILL NOT WARRANTY EVEN THOUGH THE TRUCK IS STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051404November 30, 2017
STEERING
THE ELECTRIC POWER STEERING (EPS) FAILED WITHOUT WARNING JULY 7, 2017AT 28559 MILES WHILE TRAVELING AT 55MPH. THE VEHICLE BECAME DANGEROUSLY DIFFICULT TO STEER ALMOST RESULTING IN AN ACCIDENT. OUT OF WARRANTY THE REPAIR COST WAS $2175
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051455November 30, 2017
ELECTRICAL SYSTEM
MY INSTRUMENT CLUSTER IN MY TRUCK WILL SHUT OFF AND RESTART 1 TO 2 TIMES WHILE DRIVING ALL THE GAUGES GO DOWN AND CAN'T TELL ANYTHING TILL IT TURNS BACK ON ALSO IT WILL INTERMITTENTLY FLICKER FROM THE BACKLIGHTING MAKING GAGE VISIBILITY HARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051121November 28, 2017
ELECTRICAL SYSTEM
INSTRUMENT PANEL LIGHTS BLINKING ON AND OFF WHILE VEHICLE WAS IN OPERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048189November 24, 2017
EXTERIOR LIGHTING
4 SEPARATE TIMES NOW, LOST MY HEADLIGHTS WHILE DRIVING AT NIGHT. INFORMATION CENTER SHOWED LOW BEAMS AND HIGH BEAMS OUT, ALL I HAD WAS MARKER LIGHTS AND FOG LIGHTS. AFTER SITTING FOR A FEW MINUTES, THINKING WHAT WAS GOING ON, THE LIGHTS CAME BACK ON. EACH INSTANCE HAPPENED AT NIGHT, WHILE DRIVING, AFTER DARK, AND TWICE ALMOST CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048156November 23, 2017
ENGINE
LIFTERS FAILED AT 129,000 MILES. CAR BEGAN TO MISFIRE IN CYLINDER 5. REPLACES LIFTERS AND STILL GOT MISFIRE CODE AND TERRIBLE RUNNING CONDITIONS. IT WOULD HAPPEN AT HIGHWAY SPEEDS DURING ACCELERATION FROM 60MPH AND ABOVE. TRUCK WOULD OBVIOUSLY MISFIRE, VIBRATE A LOT FROM THE ENGINE, CHECK ENGINE LIGHT WOULD APPEAR IMMEDIATELY AND WAS ALMOST NOT DRIVABLE. AND THIS ONLY HAPPENS RANDOMLY. ONE DAY IT RUNS FINE. THEN THE PROBLEM WOULD APPEAR AND NOT GO AWAY. IT'S FRUSTRATING AND COSTLY AND CHRYSLER HASN'T REVISED OR ADDRESSED THE ISSUE AT ALL. PARTS THAT WERE POSSIBLY DAMAGED: VALVES, VALVE SEATS, LIFTERS, CAMSHAFT, VALVE SPRINGS, ROCKER ARM, PISTONS, HEADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047825November 21, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE AND FLIPPED OVER. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LEFT RIB FRACTURE, BRUISES ON THE RIBS, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000....UPDATED 12/11/17 *BF *JS *TR *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11046949November 17, 2017
STEERING, WHEELS
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE DROVE ROUGHLY AND THE STEERING WHEEL VIBRATED. WHILE DRIVING WITH THE REAR WINDOWS DOWN, THE TURBULENCE CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED EAR TRAUMA/POPPING AND THE CONTACT'S EYES TO WATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN HIESTER CHRYSLER DODGE JEEP RAM, 940 N MAIN ST, LILLINGTON, NC 27546 910-893-8088) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE BALANCED AND OTHER WINDOWS SHOULD BE OPENED FOR THE TURBULENCE. THE REAR PASSENGER TIRE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32784742. JESSICA AT 844-378-0573 EXT 81498 STATED THAT THE INFORMATION ABOUT THE TURBULENCE WAS IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS 2,837.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047055November 17, 2017
POWER TRAIN
RAM 1500 BIG HORN WAS STOPPED IN FRONT OF MY HOME GARAGE, IDLING IN PARK. I DISMOUNTED TO CLOSE BOTH OUTSIDE MIRRORS WHEN THE VEHICLE SHIFTED ITSELF TO DRIVE. IT PROCEEDED INTO THE GARAGE AND HOUSE WALL CAUSING EXTENSIVE STRUCTURAL DAMAGE. SEE NHTSA INVESTIGATION PE16-014 FOR SIMILAR ACCIDENTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11046508November 16, 2017
AIR BAGS
THE AIRBAG LIGHT IS ON -THE DEALAR THE BAG NEEDS TO BE REPLACED AND I DID NOTHING TOCOUSEIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046240November 15, 2017
ELECTRICAL SYSTEM, POWER TRAIN
I PUT MY TRUCK IN PARK ON THE ELECTRONIC TRANSMISSION CONTROL WITH ENGINE RUNNING WALKED AWAY ABOUT 20 YARDS WHEN THE TRUCK STARTED ROLLING I TRIED TO RUN AFTER IT BUT ONLY GOT MYSELF HURT AND THE TRUCK TOOK OUT A MAILBOX AND FENCE.THESE ELECTRONIC TRANSMISSION SHIFTERS ARE NOT TO BE TRUSTED. IM NOW AFRAID OF IT ITS NOT TO BE TRUSTED I ALWAYS MAKE SURE THE EMERGENCY BRAKE IS ON.I WAS LUCKY WHEN IT ROLLED ACROSS THE ROAD IT DID NOT HIT ANOTHER CAR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11046041November 14, 2017
VEHICLE SPEED CONTROL
DRIVING DOWN HIGHWAY CAME UPON ANOTHER VEHICLE DOING 40MPH DECIDE TO PASS THIS DRIVER. AS I PASSED THE DRIVER AT ABOUT 60MPH WHEN I LET UP ON THE GAS PEDAL IT WENT TO THE FLOOR ON ITS OWN AND EXCELERATED TO 95 MPH I WAS ON THE BRAKE TO TRY AND SLOW THE VEHICLE AND AFTER ABOUT 5-10 SECONDS THE GAS PEDAL RETURNED TO THE NORMAL POSITION AND VEHICLE THEN SLOWED DOWN. A LIGHT ILLUMINATED ON THE DASH AND ACCORDING TO THE USER GUIDE THE LIGHT IS THE ELECTRONIC THROTTLE CONTROL LIGHT. IN THE DESCRIPTION OF THE PROBLEM IT STATES THAT "YOU MAY EXPERIENCE REDUCED PERFORMANCE, AN ELEVATED/ROUGH IDLE" IT SEEMS THAT RAM ALREADY KNOWS OF THIS PROBLEM WITH THE ELEVATED IDLE THE BOOK JUST DOESNT STATE THAT THE ELEVATED IDLE CAN INCREASE WHEN THE VEHICLE IS BEING DRIVEN OR IN DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044836November 9, 2017
VISIBILITY/WIPER
DRIVING DOWN THE HIGHWAY ON A RAINY DAY WITH WIPERS ON, SUDDENLY THEY FREEZE IN THE MIDDLE OF THE WINDSHIELD AND DO NOT RESPOND TO ON/OFF OR THE DIFFERENT LEVELS, THEY SIT STUCK IN THE MIDDLE OF THE WINDSHIELD. AFTER ROUGHLY 10 MINUTES I TURN THEM ON TO FULL SPEED AND THEY WORK, BUT THE HOMING POSITION NOW HAS THEM SITTING STRAIGHT UP AND DOWN (THINK OF SCHOOL BUS), INSTEAD OF LAYING DOWN PER USUAL. I HAVE BEEN UNABLE TO FIX THIS ISSUE AND FORUMS ALL AROUND HAVE COMPLAINTS REGARDING THIS PARTICULAR ISSUE, SOME WORSE SOME NOT. THE WIPERS FREEZING COULD HAVE CAUSED AN ACCIDENT HAD INCLEMENT WEATHER BEEN AN ISSUE OR THE RAIN WAS COMING DOWN HARDER DECREASING VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044858November 9, 2017
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
THE COMPLAINT HAD TO DO WITH THE COMPLETE FAILURE OF THE POWER STEERING. ON THE MORNING OF OCTOBER 30 WHILE DRIVING AT APPROXIMATELY 45 MPH THE STEERING WHEEL SEEMED TO LOCK IN PLACE FOR A SPLIT SECOND AND THEN NO POWER STEERING, I WAS LUCKY TRAFFIC WAS LIGHT AND NOT IN A CURVE, I WAS ABLE TO MANUALLY PULL OF TO THE SIDE. HAD THIS BEEN IN TRAFFIC AND OR A CURVE THIS COULD HAVE BEEN DISASTROUS OF MYSELF AND ANY NEARBY DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044874November 9, 2017
POWER TRAIN
I MOTIONED TO PUT MY VEHICLE IN PARK WITH ELECTRONIC ROTARY SHIFTER, IN A PARKING LOT. VEHICLE WAS NOT MOVING AT FIRST. EXITED VEHICLE. STARTED WALKING TOWARD DESTINATION. NOTICED VEHICLE WAS ROLLING BACKWARDS. RAN AFTER VEHICLE. VEHICLE STRUCK ANOTHER CAR. VEHICLE CAME TO REST NOTICED ELECTRONIC ROTARY SHIFTER INDICATING REVERSE. CHRYSLER CARE CASE # 32683922. IT HAS BEEN THREE WEEKS SO FAR. THEY ARE NOT RETURNING MY PHONE CALLS, NOR HAVE THEY CONTACTED ME AT ALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11044444November 8, 2017
ELECTRICAL SYSTEM, STEERING
EPS FAILURE - AN INDICATOR LIGHT THAT IS NOT IN THE MANUAL MIND YOU, SUDDENLY APPEARED AND THE POWER STEERING COMPLETELY STOPPED WORKING. OCCASIONALLY THE LIGHT WILL CUT OFF AND IT WILL WORK AGAIN FOR A SHORT TIME THEN CUT BACK ON. THIS IS VERY DANGEROUS SO THE TRUCK IS UNDRIVABLE. THERE WAS A RECALL FOR THIS ON SOME 2015 AND 16 MODELS BUT NOT 2013. I ASK THAT MINE BE INCLUDED. TO SERVICE THIS WILL COST $2300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044634November 8, 2017
WHEELS
GOODYEAR WRANGLER SR-A TIRES THAT CAME ON THE TRUCK FROM NEW WERE NOT HOLDING PRESSURE. ONE IN PARTICULAR AD TO BE AIRED UP EVERY FEW DAYS. DEALER COULD NOT FIND A PROBLEM, LOCAL TIRE SHOP ALSO COULD NOT FIND A HOLE. THE TIRE BECAME A FLAT WHILST WE WERE IN AN AREA WITH NO CELL SERVICE (NO WAY TO CONTACT ROADSIDE ASSISTANCE) THEREFORE THE SPARE WAS PUT ON. THE ENTIRE SPARE (A DIFFERENT SIZE FROM THE REST OF THE TIRES/WHEELS) FELL OFF THE NEXT DAY. A STUD ON THE HUB WAS COMPLETELY SHEARED. I WAS DRIVING LESS THAN 10 MPH. CHRYSLER SAID THAT BECAUSE WE PUT THE SPARE ON, IT WAS NOT COVERED UNDER WARRANTY. SEVERAL ISSUES HERE; -ORIGINAL TIRES SHOULD NEVER HAVE FAILED -SPARE WHEEL HAD A DIFFERENT ROLLING RADIUS -WHY PUT A JACK/SPARE IN THE TRUCK IF ITS NOT COVERED BY WARRANTY WHEN YOU USE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044138November 7, 2017
AIR BAGS
RECEIVED MAILING STATING MY AIR BAGS MAY BE DEFECTIVE. TAKATA AIRBAG INFLATORS. WOULD LIKE REPLACE IF DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043942November 6, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043613November 6, 2017
ENGINE, STEERING, EXTERIOR LIGHTING
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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