Ram 1500 Complaints
11,877 consumer complaints on file.
- #11024132September 18, 2017EXTERIOR LIGHTING
MY RADIO SCREEN WENT BLACK WHERE YOU COULD SEE NOTHING ON IT NO MATTER WHAT CONTROLLERS YOU TRIED TO SWITCH. THIS HAPPENED ALMOST ON EVERY TRIP. THE ONLY WAY TO GET IT ON WAS TO PULL OVER AND LET THE VEHICLE STAND FOR A LITTLE BIT UNTIL IT COOLS DOWN, THEN IT WOULD TURN BACK ON. BROUGHT TO THE DEALERSHIP WAS TOLD THAT IT COULD HAVE BEEN RELATED TO THE RADIO SECURITY RECALL. GOT THE RADIO SOFTWARE UPDATED. THE PROBLEM DID NOT COMPLETELY DISAPPEAR. THE RADIO SCREEN LIGHT STARTED DIMMING FOR SEVERAL MINUTES, AND THEN GETTING BRIGHTER. OFF AND ON, NO MATTER WHAT TIME OF DAY AND HOW DARK OR BRIGHT IT IS OUTSIDE. IT IS VERY DISTRACTING ESPECIALLY WHEN DRIVING AT NIGHT. I ADDRESSED THE PROBLEM AT THE DEALERSHIP BUT THEY TOLD ME IT DOES THAT FOR SAFETY REASONS. WONDER WHY IT DIDN'T HAPPEN TO THE RENTAL TRUCK THAT THEY HAD ME DRIVE WHILE MY TRUCK WAS IN THE SHOP?? ANOTHER ISSUE I HAD WAS THE CHECK ENGINE LIGHT WENT ON FOR A FULL DAY. CALLED THE DEALERSHIP, THEY SAID THAT THEY DID NOT GET ANY SIGNAL OR A MALFUNCTION CODE. AT THE END OF THE DAY IN TURNED OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023812September 17, 2017SEATS
BOLT HOLDING SEAT TO FLOORBOARD BROKEN, MAKING SEAT UNSTABLE. ATTEMPTS TO HAVE DEALER REPAIR TOLD BOLTS NOT UNDER WARRANTY. SPOKE TO OTHER RAM OWNERS WITH SAME PROBLEM BROKEN BOLT HOLDING SEAT SECURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023493September 14, 2017ELECTRICAL SYSTEM
BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023513September 14, 2017UNKNOWN OR OTHER
2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11023297September 13, 2017STRUCTURE:BODY, UNKNOWN OR OTHER
AFTER CAR WASH OR RAIN AREA UNDER REAR SEAT HAS WATER IN IT I HAVE REMOVED REAR SEAT AND REAR CAB LINER AND FOUND THAT THE EXHAUSTER-BODYSIDE APERTURE - MOPAR (68157351AD) I HAVE CALLED FCI MORE THEN 1 TIME AND NOTHING . THIS HAS BEEN REPORTED FROM 6 MONTHS OF ME OWNING THE TRUCK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022614September 11, 2017STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022642September 11, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
RANDOMLY INSTRUMENT CLUSTER WILL GO BLANK. SOMETIMES CHECK ABS SYSTEM, SOMETIMES CHECK TRANSMISSION SHIFTER , SERVICE TRAILER BRAKE . THIS HAS HAPPENED FOR THE LAST4 MONTHS. I CAN NOT FIGURE ANY PATTERN WHEN IT HAPPENS.SPEEDOMETER AND RPM GUAGES WILL SOMETIMES STOP[ WORKING AND THE OTHER GUAGES WILL WORK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022496September 10, 2017STEERING
I WAS DRIVING DOWN A CITY STREET AT 45 MPH AND MY POWER STEERING SUDDENLY FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THE STEERING WAS SO LOCKED UP I HAD TO PUT ALL MY STRENGTH INTO PULLING OVER ONTO A SIDE STREET. I HAD TO DRIVE INTO ONCOMING TRAFFIC LANES AND PARK ON THE WRONG SIDE OF THE ROADWAY. AFTER SEVERAL GOOGLE SEARCHES MY VEHICLE A 2013 DODGE RAM 1500 HAS ELECTRIC POWER STEERING AND AFTER TAKING THE VEHICLE TO THE DEALERSHIP THEY SAID THE ELECTRIC POWER STEERING MODULE HAD FAILED AND NEEDS TO BE REPLACED COMPLETELY. THAT ONE PIECE COSTING $1700. MY TRUCK STILL HAS POWER TRAIN WARRANTY AND EXTENDED "LIMITED" WARRANTY THAT DOES NOT COVER THE COST OR THE LABOR FOR THE FIX. AFTER SEARCHING THE WEB SEVERAL PEOPLE WITH THE SAME VEHICLE HAS HAD THE SAME ISSUE. I BELIEVE THAT THIS SHOULD RECALLED. WHAT HAPPENED TO ME WAS VERY DANGEROUS AND I WAS ABOUT TO HIT THE HIGHWAY GOING SPEEDS OF 70-75 MPH. I'M JUST GLAD IT HAPPENED TO ME IN THE AREA IT DID. SO THE TOTAL COST OF LABOR AND REPAIR AT MY LOCAL DODGE DEALERSHIP IS $2500! I'M IN NO FINANCIAL SITUATION TO AFFORD THIS. DODGE HAS TO HAVE KNOWN THERE WAS A PROBLEM AND FOR YOUR POWER STEERING TO LOCK UP PEOPLES LIVES ARE AT STAKE AND SOMETHING NEEDS TO BE DONE OR INVESTIGATED. IN THE MEAN TIME MY RAM TRUCK THAT IS ONLY A FEW YEARS OLD WILL BE AT THE DEALERSHIP UNTIL I CAN FIND A WAY TO PAY FOR THIS. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021429September 5, 2017POWER TRAIN
I WAS A PASSANGER IN THE TRUCK DRIVING DOWN THE ROAD AND WE TURNED RIGHT .. THE TRUCK SLIPPED OUT OF GEAR .. I HEARD THE TRUCK REV UP CAUSE THE DRIVER HAD HIS FOOT ON THE GAS AS NOTHING HAD HAPPENED .. BOTH HIS HANDS WERE ON THE STEERING WHEEL SO AT NO TIME DID HE TURN THE DIAL SHIFTING GEARS .. THE TRANSMISSION DID THAT MYSTERIOUSLY ON ITS OWN .. WHEN IT DID HAPPEN I LOOKED AT THE SHIFTER INDICATOR LIGHT AND IT SAID IT WAS IN PARK .: WE WERE DOING ABOUT 15 MILES A HOUR SO NO WAY WAS IT IN PARK ! AT THAT POINT THE DRIVER TUNED THE DIAL SHIFTER BACK TO DRIVE AND IT WENT BACK INTO GEAR .. THIS TRUCK HAS ONLY 16,000 MILES ON IT .. IT'D STILL BRAND NEW .. THE DRIVER TOLD ME IT'S HAPPENED BEFORE AND HE WORRIED HE WILL BE ON THE HIGHWAY DOING 55 MPH WHEN IT DOES CAUSING A ACCIDENT . THIS IS PROBABLY SOME SORT OF COMPUTER PROBLEM SINCE THESE NEW TRUCKS HAVE TRANSMISSIIONS THAT ARE RUN BY COMPUTER AND NOT THE MANUAL SHIFTER CABLE LIKE THE OLD DAYS .. OF COURSE THE DEALER DENIED ANYTHING HAS HAOPEND AND BLAMED THE DRIVER .. AS IN MOST CAR MANUFACTURER RECALLS,,, IT TAKES SEVERAL PEOPLE TO DIE FROM ACCIDENTS BEFORE THEY ADMIT THERE IS A PROBLEM . THIS DODGE RAM TRUCK SLIPPING OUT OF GEAR IS A PROBLEM AS YOU CAN LOOK IT UP ON THE INTERNET AND SEE ALL THE PEOPLE THAT HAVE HAD IT HAPPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021616September 5, 2017UNKNOWN OR OTHER
I AM HAVING AN ISSUE WITH THE ELECTRONIC DIAL TRANSMISSION. I HAVE HAD IT COME OUT OF PARK AND TRY RUNNING ME OVER, AFTER THE FIRST TIME IT HAPPEN I HAVE GOTTEN EXTRA VIGALANT TO MAKE SURE THAT IT SHOWS P. I HAVE GOTTEN OUT OF TRUCK WITH IT IN P AND HAVE HAD PEOPLE COME INTO STORE AS I'M SHOPPING AND TELL ME YOUR TRUCK HAS JUST REVERSED INTO TRAFFIC. LUCKILLY I HAVE NOT HIT ANYONE OR ANYTHING OTHER THEN A HILL. I HAVE HAD IT ROLL BACKWARDS FOUR TIMES ON ME AS I AM EXITING THE TRUCK PINNING ME BETWEEN THE DOOR AND CAB ALMOST ROLLING ME UNDER THE TRUCK. I THEN STARTED LOOKING ONLINE AND HAVE NOTICED SEVERAL ARTICALS THAT STATE THAT YOU ARE INVESTIGATING THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021137September 1, 2017AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE DRIVER WAS MAKING A LEFT TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE DRIVER HAD TO REMOVE THE KEY FROM THE IGNITION SWITCH IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PARKWAY CHRYSLER (LOCATED AT 21560 HALL RD, CLINTON TOWNSHIP, MI 48038). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020885August 31, 2017ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE ENGINE ENTERED INTO BRAKING MODE AND CAUSED THE VEHICLE TO RAPIDLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA CHRYSLER DODGE RAM FIAT OF SPOKANE, 10701 NORTH NEWPORT HIGHWAY SPOKANE, WA 99218, PHONE (509) 381-7460) SEVERAL TIMES FOR THE FAILURE, BUT THE DIAGNOSTIC COULD NOT RENDER A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/18/17*BF THE CONSUMER STATED THE FAILURE OCCURS WHILE ON STEEP HILLS AND/OR IN 2ND GEAR. THE VEHICLE ACCELERATED SIGNIFICANTLY WITHOUT COMMAND. UPDATED 10/25/2017*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020964August 31, 2017POWER TRAIN
TL* THE CONTACT RENTED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF PARK AND INTO DRIVE INADVERTENTLY. AS A RESULT, THE CONTACT JUMPED IN THE VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020579August 30, 2017SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRUCK LOST ALL ABS BREAK CONTROLS, SPEEDOMETER STOPPED WORKING AND VEHICLE BECAME STUCK IN PARK. THE ABS MODULE AND ABS MOTOR WERE SATURATED IN WATER. FOUND RECALL ON DODGE JOURNEY WHICH MATCHES MY ISSUE. SEEMS LIKE RAM NEEDS TO LOOK INTO ISSUE. TRUCK HAS 44246 MILES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020513August 30, 2017AIR BAGS
AIR BAG IN STEERING WHEEL DID NOT DEPLOY. HEAD ON COLLISON. UPDATED 09/21/17 *BF *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #11020547August 30, 2017ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE WENT INTO IDLE MODE AND STALLED. THE LIGHTING BOLT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEPHENS AUTO CENTER (104 STEPHENS ST, DANVILLE, WV 25053) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020428August 29, 2017SUSPENSION, SUSPENSION:FRONT:CONTROL ARM
I TOOK MY 2014 DODGE RAM 1500 2WD CREW CAB INTO THE DEALERSHIP FOR OIL CHANGE. PREVIOUSLY I HAD COMPLAINED ABOUT A POPPING AND CLICKING NOISE IN THE FRONT END WHEN I TURNED THE STEERING WHEEL. THE NOISE CAME FROM THE FRONT WHEELS. I MENTIONED THIS TODAY AT MY SCHEDULED OIL CHANGE AND THEY CHECKED FOR A PROBLEM ONCE AGAIN. THIS TIME THEY FOUND THAT THE DRIVER SIDE CONTROL ARM BOLT (1 OF 2) WAS ALMOST COMPLETELY OUT. THE NUT THAT IS SUPPOSED TO HOLD IT IN PLACE IS GONE. PICTURE ATTACHED. NOT RELATED BUT JUST AS BAD WAS A PASSENGER SIDE BALL JOINT BOOT THAT WAS CRACKED AND LEAKING, CAUSING ME TO HAVE TO REPLACE THAT BALL JOINT. I BOUGHT THE TRUCK NEW AND HAVE NEVER WRECKED IT OR HAD ANY REASON TO REMOVE THE FRONT SUSPENSION ARMS. IN MY OPINION THIS IS A SEVERE SAFETY DEFECT(S) AND COULD HAVE RESULTED IN A BAD ACCIDENT. MOST OF MY TIME IS SPENT IN THE TRUCK AT HIGHWAY SPEEDS AS I HAVE A JOB THAT INVOLVES A LOT OF TIME ON THE ROAD. THE ORIGINAL PROBLEM STARTED BEFORE THE TRUCK HAD 50K MILES. THE PROBLEM WAS IDENTIFIED BY A TECHNICIAN AT THE DEALERSHIP TODAY ON 8/29/17, WHILE THE TRUCK HAS APPROXIMATELY 88K MILES ON THE ODOMETER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11019619August 25, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CAUTION INDICATOR ILLUMINATED AND, AFTER DRIVING FOR A WHILE, THE ESC WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DALLAS DODGE CHRYSLER JEEP DEALER (LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE DIAGNOSTIC TESTING WAS RECOMMENDED, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000....UPDATED 10/11/17 *BF *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11019094August 23, 2017POWER TRAIN
ON SUNDAY, AUGUST 20, 2017, MY 2016 DODGE RAM 1500 PICKUP TRUCK WAS PARKED WITH THE ENGINE RUNNING IN A BOAT RAMP WITH MY BOAT TRAILER ATTACHED AND BACKED INTO THE WATER NEXT TO THE DOCK. THE EMERGENCY BRAKE WAS NOT ON. I EXITED THE VEHICLE, WALKED DOWN THE BOAT DOCK, STEPPED TO THE BACK OF MY BOAT, WALKED TO THE FRONT OF THE BOAT, CLIMBED DOWN TO THE TONGUE OF THE TRAILER, PULLED OUT THE STRAP AND ATTACHED IT TO MY BOAT, BEGAN TO CRANK THE BOAT TO THE FRONT OF THE TRAILER, WHEN SUDDENLY THE TRUCK STARTED ROLLING BACKWARD INTO THE WATER. BY THE TIME I COULD JUMP FROM THE TONGUE OF THE TRAILER, CLIMB ON THE DOCK, DIVE INTO THE FRONT PASSENGER WINDOW, CRAWL ACROSS TO THE DRIVERS SEAT AND TRY TO STOP AND START THE TRUCK, IT WAS TOO LATE. THE TRUCK WOULD NOT START AND I COULD NOT STOP IT BECAUSE IT WAS BEGINNING TO FLOAT. THE VEHICLE ROLLED BACKWARDS INTO THE LAKE, DESPITE BEING IN PARK. THE ELECTRONIC TRANSMISSION MUST HAVE MOVED FROM PARK TO NEUTRAL OR REVERSE TO ALLOW THE VEHICLE TO ROLL BACKWARDS. THE ENTIRE VEHICLE NEARLY SUBMERGED. ALL OF THE WINDOWS WERE OPENED AND THE VEHICLE FILLED WITH WATER TO WITHIN APPROXIMATELY ONE FOOT FROM THE CEILING OF THE CAB. WHEN THE VEHICLE AND TRAILER WERE TOWED OUT OF THE WATER, THE VEHICLE WAS STUCK IN PARK AND COULD NOT BE PUT INTO NEUTRAL. IT WAS DRAGGED IN PARK FOR ABOUT 50 YARDS TO CLEAR IT FROM THE BUSY BOAT RAMP. THE MANISTEE COUNTY SHERIFF COMPLAINT # FOR THIS ACCIDENT IS: 151-1628-17. PICTURES ARE ATTACHED. AAA INSURANCE HAS DECLARED THE TRUCK A TOTAL LOSS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11019208August 23, 2017AIR BAGS
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER'S INSURANCE COMPANY (AUTO AUCTIONS INC, LOCATED AT 1280 JACKSON ST A, ST PAUL, MN 55117; (651) 488-0581) WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. NEITHER THE DRIVER OR SIDE AIRBAGS DEPLOYED. THE SEATBELT WAS ON BUT TOSSED AROUND DUE TO THE SEATBELT NOT HOLDING IN PLACE. THERE WAS MULTIPLE BRUISES AND INJURIES. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THEY WOULD NOT BE ABLE TO ASSIST, AND THAT THE CONTACT WOULD HAVE TO SPEAK WITH A HIGHER AUTHORITY. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 43,545.... .UPDATED 11/16/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0