Ram 1500 Complaints

11,877 consumer complaints on file.

#11056307December 24, 2017
AIR BAGS
TAKATA RECALL. I WAS DRIVING AT APPROXIMATELY 65 MPH IN A 70MPH ZONE IN THE RAIN. TRUCK HYDROPLANE AND I SPUN ACROSS THE HIGHWAY AND IMPACTED A CEMENT WALL ON THE DRIVER'S SIDE. THE SEAT AIRBAG FAILED TO DEPLOY RESULTING IN ME HITTING THE DOOR, CAUSING BRUISING TO MY RIBS AND SHOULDER ON MY LEFT SIDE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11056252December 23, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON 11/22/17 AT AROUND 5PM DRIVING EAST BOUND ON I-76 IN PENNSYLVANIA OUR 2014 RAM 1500 ECODIESEL ENGINE CAUGHT ON FIRE. AS I TRIED TO STOP I REALIZED I HAD NO BRAKES. WE SLOWED TO A STOP AS WE STARTED UP A HILL, I PUT IT IN PARK AND WE ALL GOT OUT JUST IN TIME. A CERTIFIED CHRYSLER MECHANIC HAD JUST 2 DAYS EARLIER FINISHED INSTALLING A NEW ENGINE. BOTH THE DEALERSHIP & CHRYSLER HAVE DENIED ALL OWNERSHIP AND NO ROOT CAUSE EVALUATION HAS BEEN COMPLETED. I BELIEVE A FUEL LINE FAILED DUE TO FAULTY WORKMANSHIP, BUT WITHOUT A THIRD PARTY INDEPENDENT INVESTIGATION I GUESS WE WILL NEVER KNOW AND SOME OTHER CUSTOMER MAY EXPERIENCE THE SAME THING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11056053December 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHLAND DODGE CHRYSLER JEEP LOCATED AT 6161 W PARK AVE, HOUMA, LA 70364, PHONE NUMBER: (985) 465-4394 PRIOR WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS) HOWEVER THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THE FAILURE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056158December 22, 2017
AIR BAGS
2015 DODGE RAM 2500 MEGA CAB 4X4 PICKUP TRUCK. THE AIRBAG IN A 2015 DODGE RAM 2500 TRUCK FAILED TO DEPLOY AFTER THE TRUCK WAS INVOLVED IN A SEVERE FRONTAL COLLISION. THE TRUCK HAD BEEN SUBJECT TO TWO PREVIOUS NHTSA SAFETY RECALLS CONCERNING AIR BAG RESTRAINT CONTROLS (NHTSA RECALLS #15V-460 & #17V-302) AND BOTH RECALLS HAD BEEN COMPLETED BY THE TRUCK DEALERSHIP. THE TRUCK WAS STOPPED AT A RED LIGHT WHEN IT WAS STRUCK BY ANOTHER VEHICLE RESULTING IN SIGNIFICANT FRONTAL DAMAGE. THE VEHICLE WAS STRUCK WITH ENOUGH FORCE TO DISPLACE THE TRUCK REARWARD APPROXIMATELY 15 FEET. THE AIRBAG RESTRAINT FAILED TO DEPLOY DURING THE COLLISION AND THE IN-DASH MESSAGE SYSTEM IN THE TRUCK DISPLAYED A MESSAGE ABOUT AIRBAG REQUIRING SERVICE AT THE ACCIDENT SCENE. DRIVER REQUIRED AMBULANCE TRANSPORT TO THE HOSPITAL. THE AIRBAGS IN THE OTHER VEHICLE, WHICH STRUCK THIS TRUCK, DID DEPLOY AS EXPECTED, AND THE DRIVER OF THE VEHICLE IN WHICH THE AIRBAG DEPLOYED DID NOT REQUIRE AMBULANCE TRANSPORT. ## VIN PASSED ## DODGE RAM 2500 2015 ##
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11055859December 21, 2017
STRUCTURE:BODY
THE TRUCK BED TAILGATE IS HAVING AN ISSUE WITH THE LOCKS. ON MULTIPLE OCCASIONS I HAVE HAD THE TRUCK BED OPEN WHILE I WAS DRIVING ON LOCAL HIGHWAYS. IN ADDITION THE BED IS NO LONGER STAYING UNLOCKED WITH THE OTHER LOCKS ON THE VEHICLE OR IT WILL STAY LOCKED WHEN THE REST OF THE TRUCK IS UNLOCKED. I HAVE LOOKED UP THE ISSUE AND FOUND SEVERAL FORUMS WITH SIMILAR SITUATIONS BUT MUCH MORE DANGEROUS RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055929December 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT ROLLED OVER THE CONTACT'S FOOT, CRASHED INTO A TREE IN A GROCERY STORE PARKING LOT, AND STRUCK A CONCRETE PILLAR. A BYSTANDER NOTICED THAT THE GEAR SHIFTER HAD SHIFTED OUT OF PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, THERE WOULD BE NO SEGREGATION. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 22,013. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11055659December 20, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL TICKING NOISE COMING FROM THE ENGINE. AFTER DRIVING THE VEHICLE FOR A WHILE, THE NOISE LESSENED BUT NEVER WENT AWAY. THE VEHICLE WAS TAKEN TO ANCIRA CHRYSLER JEEP DODGE RAM (10807 W INTERSTATE 10, SAN ANTONIO, TX 78230, (888) 992-3393) WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO CONCERNED THAT WITH THE EXHAUST MANIFOLD BOLTS BEING FRACTURED, THERE WAS A POSSIBILITY OF EXHAUST GASES BEING DISPERSED INTO THE ATMOSPHERE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055821December 20, 2017
POWER TRAIN
PASSENGER SIDE REAR AXLE SHAFT WEARING PREMATURELY, WHERE THE OUTER AXLE BEARING ROLLS ON THE SHAFT, THE NORMAL, INTACT BEARING IS WEARING A DEEP GROOVE INTO THE SHAFT. APPEARS THAT THE SHAFT IS ABNORMALLY SOFT OR ABNORMAL STEEL MAKEUP. AXLE HAS HAD NORMAL MAINTINANCE, HAS NOT BEEN OVERLOADED, HAS HAD ADEQUATE OIL LEVEL IN AXLE HOUSING ITS WHOLE LIFE, AND THE DRIVER SIDE SHAFT IS NOT WEARING ABNORMALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055597December 19, 2017
ENGINE, POWER TRAIN
TRUCK STARTED TAPPING 4-5 WEEKS AGO. I WAS ADVISED THAT IT WAS PROBABLY AN EXHAUST MANIFOLD LEAK... TO GET IT FIXED AT INSPECTION. 5 DAYS AGO, TRUCK STARTED SKIPPING AND THE CIL CAME ON. ERROR CODE PO302. MECHANIC DIAGNOSED AS CAM LOBE FAILURE. THE TRUCK HAS 113,500 MILES ON IT ALL HIGHWAY. SYNTHETIC OIL; PLUS FUEL. BASED ON MY RESEARCH... THIS IS A PROBLEM THAT SEEMS TO BE PREVALENT. CHRYSLER SHOULD COVER THIS REPAIR. $3500 REPAIR COST FOR A TRUCK LESS THAN 5 YEARS OLD. UNFAIR TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055273December 18, 2017
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
POWER STEERING MOTOR FAILURE WHILE DRIVING. STEERING WHEEL WOULD LOCK WHILE TURNING AND IN MOTION AT CITY SPEEDS - LESS THAN 45MPH. HIGHWAY SPEEDS ~70 MPH. TOTAL INTERMITTENT LOSS OF VEHICLE CONTROL WHILE IN MOTION. ENGINE WOULD SHUT OFF MOMENTARILY, LOSS OF ALL ELECTRICAL SYSTEMS, TRANSMISSION WOULD NOT SHIFT, STEERING WHEEL WOULD LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055306December 18, 2017
ENGINE
WHEN IN MOTION, CHECK ENGINE LIGHT ILLUMINATES WITH "CHECK ELECTRONIC THROTTLE CONTROL" MESSAGE. VEHICLE ENTERS "LIMP" MODE AND WON'T ACCELERATE PROPERLY BECOMING A HAZARD TO OTHER TRAFFIC. THE OBD CODE RECEIVED IS P0299 - TURBO UNDERBOOST. THIS IS A RECURRING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055092December 17, 2017
SERVICE BRAKES, POWER TRAIN, WHEELS
TRUCK WHEN PLACED IN PARK HAS ROLLED AWAY FROM ME INTO THE ROADWAY ON MORE THEN5 OCCASIONS. TRUCK WAS PARKED AND THE PARKING BREAK WAS IN-GAUGED T, KEYS WHERE NOT IN THE VEHICLE AND THIS OCCURRED MORE THEN 5 MINUTES AFTER THE TRUCK WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054927December 15, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054672December 14, 2017
POWER TRAIN
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KNOB SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DETERMINED. TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, SICKLERVILLE, NJ 08081) STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11054791December 14, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500 CARGO VAN (NA). THE CONTACT STATED THAT UPON UNLATCHING THE DRIVER'S SEAT BELT, THE BUCKLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE (2406 CRAIN HWY, BOWIE, MD 20716 (855) 822-3228), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. A CHRYSLER FIELD INSPECTOR INSPECTED THE VEHICLE AND WAS NOT ABLE TO DETERMINE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053400December 8, 2017
STEERING
VEHICLE RANDOMLY LOSES THE POWER STEERING AT BOTH HIGH AND LOW SPEEDS AND CAN'T BE SAFELY CONTROLLED. SOMETIMES THE LIGHT COMES ON AND SOMETIMES IT DOESN'T. HOWEVER, IT'S VERY DANGEROUS TRYING TO STEER SUCH A HEAVY TRUCK. THIS CAUSES IT TO BE ALMOST IMPOSSIBLE TO STEER THE VEHICLE AND IF YOU GET STUCK ON A HIGHWAY. GOOD LUCK IF YOU LOSE IT AND YOU NEED TO MAKE A QUICK TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053001December 7, 2017
POWER TRAIN
PARKED TRUCK IN DRIVEWAY. DRIVEWAY HAS SLIGHT INCLINE. PUT TRUCK INTO PARK AND WENT INSIDE HOUSE. NEIGHBOR CAME OVER TOLD ME MY TRUCK WAS IN MIDDLE OF ROAD. LIGHT SNOW ON DRIVE. LOOKED AT TRACKS CONFIRMED VEHICLE ROLLED AWAY NOT SLIDE. PULLED TRUCK BACK UP DRIVEWAY AND PUT TRUCK IN PARK. WHILE STILL IN VEHICLE TRUCK AGAIN ROLLED AWAY. CONFIRMED THIS BY LOOKING OUT DOOR AND SEEING TIRED ROLLING. PUT IN AND OUT SEVERAL TIMES BEFORE THE TRUCK STOPPED ROLLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052716December 6, 2017
ELECTRICAL SYSTEM
VEHICLE STALLS WHILE DRIVING IT. NEEDS NEW TIPM ACCORDING TO SERVICE CENTER. THEY WON'T REPLACE IT UNDER WARRANTY BECAUSE THEY SAY WE MODIFIED IT BY WRAPPING A PIECE OF HEAVY DUTY WIRE AROUND THE BOLT FOR POWER IN THE TIPM. SERVICE PEOPLE STATED TWICE THAT IF WE REMOVED THE WIRE, IT WOULD PUT THE TRUCK BACK TO FACTORY CONDITION AND IT WOULD BE FIXED UNDER THE WARRANTY. IT HAS BEEN TAKEN TO THE SERVICE CENTER TWICE AND THEY STILL REFUSE TO FIX THE TRUCK UNDER WARRANTY. THE WIRE IS A TEMPORARY SOLUTION TO KEEP THE TRUCK RUNNING AND HAS COME LOOSE ON OCCASION WHILE DRIVING. THIS IS A VERY DANGEROUS DEFECT THAT WE DON'T FEEL WE SHOULD HAVE TO PAY FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052175December 4, 2017
ELECTRICAL SYSTEM, POWER TRAIN
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11051694December 1, 2017
POWER TRAIN
WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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