Jeep Compass Complaints

4,014 consumer complaints on file.

#11405468March 29, 2021
UNKNOWN OR OTHER
SO I'M JUST WRONG WITH THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405280March 28, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405115March 27, 2021
AIR BAGS
I RAN A STOPLIGHT AND HIT ANOTHER VEHICLE GOING 25-35 MPH. MY AIRBAGS DID NOT DEPLOY. THE POINT OF IMPACT WAS DRIVERS SIDE FRONT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11404980March 26, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE BEGIN TO SHUDDER BACK AND FORTH. THE CONTACT WAS ABLE TO PULL OVER AND STOP THE VEHICLE AND BEGAN TO SMELL BURNING WIRES INSIDE OF THE VEHICLE. THE CONTACT STATED THEY STARTED SEEING SMOKE COMING THRU THE VENT INSIDE OF THE VEHICLE. THE CONTACT EXIT OUT OF THE VEHICLE AND NOTICE FIRE COMING FROM UNDERNEATH THE FRONT HOOD. THE CONTACT STATED A PERSON CAME WITH A FIRE EXTINGUISHER TO TRY TO PUT OUT THE FIRE BUT WAS NOT SUCCESSFUL. THE FIRE DEPARTMENT DID ARRIVE TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THERE WAS NO WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS NOT TOWED BUT LEFT AT THE SCENE. THE VEHICLE WAS NOT INSPECTED, DIAGNOSED OR REPAIRED. THE CONTACT DID CALL LOCAL DEALER ENNIS FORD, INC. (900 I-45, ENNIS, TX 75119 PHONE: (877) 890-8768) WHO INFORM THE CONTACT TO REACH OUT TO THEIR INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404889March 25, 2021
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 3 MPH, THE FRONT SUB FRAME RUSTED AND FRACTURED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS TOWED TO FORREST AUTO REPAIR (600 MAIN ST, WILMINGTON, MA 01887, (978) 658-8171) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404425March 23, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404333March 22, 2021
ENGINE
I HAVE HAD THIS PROBLEM FOR CLOSE TO A YEAR AND I HAVE BROUGHT IT TO THE DEALER SERVICE DEPARTMENT. EACH TIME WHEN I'M CALLED TO PICK UP THE CAR AND AM TOLD THAT THE PROBLEM HAS BEEN SOLVED/REPAIRED, I DRIVE A FEW BLOCKS AND THE "CHECK ENGINE" LIGHT COMES ON. SIMULTANEOUSLY THE STOP/START FEATURE CONKS OUT. I BELIEVE THE PROBLEM IS DANGEROUS IN THAT I DON'T KNOW IF THERE TRULY IS A PROBLEM WITH THE ENGINE OR IS IT JUST A FAULTY LIGHT. THE START/STOP FEATURE DOESN'T ALARM ME AS MUCH, BUT IT ADDS TO THE COMPLEXITY OF THE ENGINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404212March 22, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404142March 21, 2021
EXTERIOR LIGHTING, STEERING, SUSPENSION
MY WIFE AND I NOTICED ALOT OF HARD BANGING IN THE REAR AND FRONT OF VEHICLE , AT THE SPEED OF IDLING OUT OF OUR PARKING. CROSSING ANY RAIL SERVICE NO MATTER HOW NEW AND WE'LL BUILT THE LOUD BANGS IN THE FRONT AND REAR ARE THERE AT EVEN THE SLOWEST OF SPEEDS. I HAVE CRAWLED AROUND UNDER OUR JEEP BEST I CAN , THE FRONT MEMBER AND REAR ARE BEYOND ROTTED, I CAN ONLY GET PICTURES OF THE REAR DAMAGE BUT THE FRONT IS HORRIBLE ALSO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403880March 19, 2021
ENGINE
THESE ENGINE IS USING UP ALL THE OIL EVERY 1000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403603March 17, 2021
VEHICLE SPEED CONTROL
MULTIPLE ISSUES WITH THROTTLE BODY RESULTING IN A LOSS OF POWER AND CONTROL OF VEHICLE. BACK IN 2017, I HAD AN ISSUE WITH THE CAR JERKING, CUTTING OUT, AND LOSING POWER. TOOK CAR TO A JEEP DEALERSHIP AND THROTTLE BODY HAD TO BE REPLACED. AGAIN DURING THE SUMMER OF 2020, VEHICLE STARTED LOSING ABILITY TO CONSISTENTLY ACCELERATE. CAR BEGAN JERKING, CUTTING OUT, AND LOSING POWER ON THE ROADS AND HIGHWAY. THE VEHICLE THROTTLE LIGHT, STABILITY TRACTION CONTROL, AND ENGINE LIGHT ILLUMINATED. DEALERSHIP CONFIRMED THROTTLE NEEDS TO BE REPLACED AGAIN. REPORTED TO JEEP CORPORATE OFFICE WITH NO RESOLUTION. SEVERE SAFETY ISSUE. JEEP DOESN'T CARE AND IS CLAIMING NO RESPONSIBILITY UNTIL A RECALL HAS TO BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403330March 16, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TURNING RIGHT ONTO A STREET AND MY CAR COMPLETELY SHUT OFF - I HAD TO STOP COMPLETELY AND CUT IT BACK ON THEN MY LOW OIL PRESSURE LIKE CAME ON. ONCE WE GOT THE VEHICLE HOME AND CHECKED THE OIL WE REALIZED IT WAS VERY DANGEROUSLY LOW AND THIS WAS IN BETWEEN 5,000 MILE OIL CHANGES ... WE HAD TO ADD OIL TO GET IT TO THE MECHANIC SHOP JUST TO GET THE CAR LOOKED AT. THIS HAS HAPPENED AGAIN SINCE AND I HAVE TAKEN IT TO THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402974March 15, 2021
ENGINE, POWER TRAIN
REPEATEDLY RECEIVING ERROR CODE U0401
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402952March 14, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402824March 13, 2021
SEATS
THE ACTIVE HEAD RESTRAINT SYSTEM HEADREST ON THE PASSENGER SIDE BUSTED OPEN. PLASTIC PIECES ARE BROKEN INSIDE THE HEADREST. NO ONE WAS INJURED BUT NEEDS REPLACED/REPAIRED. THE VEHICLE WAS PARKED AT THE TIME. IN RESEARCHING FOR REPAIRS, IT APPEARS THIS HAS BEEN QUITE COMMON WITH REPAIRS +$600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402542March 12, 2021
ENGINE
ON MARCH 4, WHILE VEHICLE WAS IN WARM-UP PHASE AT HOME, IN IDLE, A SHARP SNAP WAS HEARD (LATER DISCOVERED WAS THE ELECTRONIC THROTTLE BODY), THEN VEHICLE SET TWO CODES (P0171, P2173), AND IMMEDIATELY WENT INTO LIMP MODE (TRACTION CONTROL OFF, THROTTLE BODY REDUCED POWER, ABS FOR SLOWING VEHICLE IF BEING DRIVEN ABOVE SLOWER SPEEDS FOR LIMP MODE). WE WERE ON A SCHEDULE, SO VEHICLE WAS SHUT OFF IMMEDIATELY AND WE USED OUR OTHER VEHICLE FOR TRANSPORT. BOTH CODES WERE RESEARCHED TO DETERMINE BEST REPAIR METHODS. SINCE THE P0171 WAS A REPEAT CODE, AND THE P2173 WAS AN UNFAMILIAR SAE CODE NOT NORMALLY USED ON MY PREVIOUS VEHICLES, A COMPLETE DISASSEMBLY OF THE INTAKE WAS WARRANTED. I AM MECHANICALLY COMPETENT DUE TO TRAINING AND EXPERIENCE AND KNOW MY OWN LIMITS OF COMPETENCY AND TOOLS FOR REPAIR. HERE ARE THE BASICS FOR REFERENCE OF WHAT WAS FOUND. 1. THE PCV VALVE (MULTIAIRE) HAD FAILED AT THE INTERNAL PINTLE, AND WAS ALLOWING CRANKCASE AIR/OIL TO ENTER THE INTAKE AT TOO HIGH A VOLUME. IT WAS REPLACED. THE MAP SENSOR SET THE P2173 CODE, THEN FAILED DUE TO OIL INTRUSION AND WAS REPLACED. THE RAPID SNAPPING OF THE THROTTLE BODY UNDER PRESSURE UNCALIBRATED THE INTERNAL THROTTLE POSITION SENSORS, AND COULD NOT MAINTAIN PROPER POSITION WAS REPLACED. THE INTAKE MANIFOLD (NEWER DESIGN FOR THE 2.0L I4 WITHOUT THE FLAPPER CONTROLS JUST GUIDE VEINS FOR THE INTAKE AIR) MAIN GASKET HAD SHRUNK IN THE PLASTIC INTAKE SEAT CHANNEL AND WAS ALLOWING OUTSIDE AIR (P0171) TO SEEP PAST THE GASKET ON THE LOWER LIP OF THE GASKET, AND WAS ALSO NOT SEALING BETWEEN THE CYLINDERS (GASES WERE TRANSFERRING BETWEEN THE CYLINDERS). THE THROTTLE BODY GASKET WAS PRISTINE. DURING REPAIR, PRESSURE TESTED INTAKE FOR LEAKS, AND TUBES AND LINES FOR CRACKS. READING SAE CODE P2173 WAS DETERMINED THAT CODE AND SUBSEQUENT LIMP MODE WAS DESIGNED TO PREVENT DAMAGE TO THE PLASTIC INTAKE MANIFOLD. IT WORKED.*DT CONSUMER STATED THE REASON FOR GASKET NOT SEALING, BLOW BY-GASES FROM ONE CYLINDER TO ANOTHER. CYLINDER HEAD WAS CHECK AND PLASTIC INTAKE FOR WARPING, THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402581March 12, 2021
SUSPENSION, WHEELS
ALIGNMENT WENT OUT ON CAMBER, NO FACTORY ADJUSTMENT IS AVAILABLE. THE CHOICE IS WEAR TIRES UNEVEN AND RISK A BLOW OUT OR PUT IN AFTER MARKET ADJUSTMENTS. ALIGNMENT IS A NORMAL PART OF THE MAINTENANCE OF THE VEHICLE, NOT MAKING THE ADJUSTMENTS AVAILABLE IS WRONG AND MAKES THE VEHICLE UNSAFE TO DRIVE WITHOUT GREATER COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400069March 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
I WAS DRIVING DOWN THE ROAD ON ROUTE 73 IN CINNAMINSON NJ AT 930 PM WITH MY 15 YEAR OLD DAUGHTER. ALL OF A SUDDEN, WITHOUT WARNING - THE ENGINE SHUT OFF AND MY CAR HAD ZERO POWER. THE POWER STEERING WAS LOCKED UP AND WE ALMOST GOT REAR ENDED BY A HUGE TRUCK. IT WAS TERRIFYING. I CALLED ROAD SIDE ASSISTANCE AND HAD TO WAIT IN A DARK CAR WITH NO HEAT. THIS IS HORRIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399962March 9, 2021
BACK OVER PREVENTION:DISPLAY FUNCTION
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED WHILE REVERSING, THE BACK UP CAMERA FAILED TO DISPLAY AN IMAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY HAD THE CAMERA REPLACED TWO WEEKS PRIOR HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399695March 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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