Jeep Compass Complaints

4,014 consumer complaints on file.

#11408056April 14, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE TRANSMISSION WOULD NOT PROPERLY CHANGE GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEENE JEEP LOCATED AT 410 WINCHESTER ST, KEENE, NH 03431 WHO REPLACED THE ENGINE BUT THE FAILURES CONTINUED TO OCCUR. ALSO, WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL SYSTEM WOULD NOT DEACTIVATE CAUSING THE DRIVER TO CRASH INTO A TREE STUMP. NO INJURIES WERE REPORTED, NO POLICE REPORT WAS TAKEN. THE ODOR OF COOLANT WAS ALSO PRESENT INSIDE THE VEHICLE CAUSING THE DRIVER TO BECOME ILL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CONTEMPORARY JEEP LOCATED AT 30 HAMMOND RD, MILFORD, NH 03055 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11408120April 14, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE JERKED BACK AND FORTH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408037April 14, 2021
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2021 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 40 MPH IN THE RAIN, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDE BARRIER. THE CONTACT STATED THAT SHE HAD THE TIRES ROTATED A MONTH PRIOR AND WAS RELATING THE CRASH TO THE TIRES BALDING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO STEVE LANDERS TOYOTA (10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND HAD SOMEBODY INSPECT THE VEHICLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS RELATED TO THE PARKING BRAKE BEING ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407905April 13, 2021
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
2015 JEEP COMPASS STALLS AND LOSES POWER STEERING WITH NO WARNING. IT HAS HAPPENED AT LOW SPEEDS IN MY NEIGHBORHOOD AS WELL AS ON THE HIGHWAY. THE RPMS WILL SUDDENLY DROP AND THEN SHOOT BACK UP AND THE ENGINE WILL DIE. THE POWER STEERING GOES OUT WHEN THE ENGINE DIES. NO CHECK ENGINE LIGHT COMES ON. NO CODES GIVEN. SOMETIMES WILL START IMMEDIATELY OTHERS YOU HAVE TO WAIT A WHILE TO RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407704April 12, 2021
ELECTRICAL SYSTEM
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407816April 12, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407166April 9, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407245April 9, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY 2016 JEEP COMPASS KEEPS STALLING OVER THE PAST SIX MONTHS (70,000M). IT WILL NOT ACCELERATE AT TIMES AND JUST STALLS SOMETIME IN THE TOWN AND SOME TIMES ON THE INTERSATE. I HAVE HAD IT AT THE DEALER TWICE AND THEY REPLACED ANOTHER KNOWN ISSUE WITH THE THROTTLE BODY (HAD THAT REPLACED ON MY DAUGHTERS 2017 JEEP COMPASS) BUT IT STILL DIDN'T HELP THIS JEEP. REPLACED THE THROTTLE BODY TWICE AND THE DEALERS ONLY SUGGESTION WAS TO SELL IT. (CHECK ENGINE LIGHT ONLY CAME ON ONCE- AND NO OTHER ALARMS BUT IN A 6 HOUR DRIVE IT HAPPENED 15-20 TIMES. FEARFUL TO PASS A CAR FOR FEAR IT MIGHT STALL AGAIN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407113April 8, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY HUSBAND AND I BUY TWO JEEPS. THE REASON I CHOOSE MINE AND HE CHOOSE HIS, WAS FUEL ECONOMY. BUT THE JEEP COMPASS IS NOT PERFORMING AT ALL TO THE STANDARDS. I DID CONTACT CUSTOMER SERVICE AND THEY WERE VERY NICE SETTING AN APPOINTMENT FOR THE COMPASS TO HAVE A CHECK AND SEE WHAT WAS WRONG. PLEASE FIND ATTACHED THE RESULTS OF THE CHECK-UP. AS YOU CAN SEE IN THE REPORT FROM THE MECHANICS, NOT EVEN THE CAR LIES IN REGARDS TO THIS SITUATION CLEARLY SAYS THAT ONLY DOES 13.5 MILES PER GALLON. THE ADVERTISING ALSO ATTACHED SAYS AN AVERAGE OF 25 MPG 22 MPG ON CITY AND 31 MPG ON HIGHWAY. I WILL UNDERSTAND IF PERHAPS THE CAR DOES 20 MPG IN HWY AND 18 MPG IN THE CITY SINCE PEOPLE HAVE DIFFERENT STYLES OF DRIVING AND THAT WILL REFLECT IN THEIR GASOLINE CONSUMPTION. BUT THIS LITTLE BEAUTIFUL CAR DOES NOT HAVE A V8 ENGINE TO DO ONLY 13.5 AND IT SAYS SO ON THE DASHBOARD. PLACING A CAR IN A COMPUTER SYSTEM TO CHECK IT IS ALSO A BIT TRICKY BECAUSE THE COMPUTER WILL ANALYZE IF THERE IS A BAD PART IN THE CAR, THE COMPUTER WILL NOT BE ABLE TO DETECT A POORLY CONSTRUCT PART THAT CAUSES THAT HUGE AMOUNT OF GAS USE PER GALLON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406726April 6, 2021
UNKNOWN OR OTHER
WHEN STOPPED AT A STOP LIGHT WITH THE ENGINE IN GEAR (DRIVE) THERE WILL BE A VIBRATION COMING FROM THE ENGINE COMPARTMENT. IF YOU SHIFT INTO PARK OR NEUTRAL IT WILL STOP. IT ONLY VIBRATES AT AN IDLE WHILE IN GEAR ONCE YOU START MOVING IT STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406498April 5, 2021
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING 55 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE CONTACT'S DAUGHTER CONTINUED DRIVING WITHOUT FURTHER ISSUE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE FRONT AND REAR K-FRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406522April 5, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
I WAS FILLING UP MY GAS TANK, THE AUTOMATIC STOP ON THE GAS PUMP NEVER SHUT OFF. GAS BEGAN SPILLING OUT OF MY CAR ONTO THE GROUND. I PLACED THE GAS PUMP BACK AND ATTEMPT ED TO START MY CAR, MY CAR STARTED BUT SHUT OFF RIGHT AFTER SIGNALING MY OIL WAS LOW. I JUST GOT MY OIL CHANGED A WEEK BEFORE. MY CAR IS NOW AT THE SHOP AND I AM OUT OF POCKET TO FIX THIS ISSUE. THIS WAS A BRAND NEW CAR AND IT CONTINUES TO STALL AND WON'T HOLD A CHARGE. AFTER SEARCHING THIS ISSUE IT SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE. ALSO I AM TOLD BY THE DEALERSHIP THAT MY WARRANTY WILL NOT COVER THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406301April 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406160April 3, 2021
SERVICE BRAKES
BRAKES SQUEAK AND SQUEAL WHEN COMING TO A STOP OR SLOWING DOWN FROM 2MPH DOWN TO 0. THE NOISE HAS GOTTEN WORSE OVER TIME. I HAVE TAKEN THE JEEP TO TWO DIFFERENT DEALERSHIPS WITH ONE FINALLY CHANGING THE BRAKE PADS AND ROTORS AT 5K MILES! ISSUES CONT. WAS ONLY TOLD THAT A STAR CASE WAS OPENED AND I WAS ABLE TO DRIVE AWAY IN MY SQUEAKY VEHICLE. ISSUE NOT FIXED AND I'M FED UP WITH JEEP! THE VEHICLE HAD BEEN IN AND OUT OF THE SERVICE DEP. NUMEROUS TIMES. MUST BE A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406283April 3, 2021
SEATS
PASSENGER HEADREST DEPLOYED WITHOUT PROVOCATION WHILE SITTING IN A DRIVEWAY.CLIPS BROKEN SO CANNOT RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406087April 2, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY ANTI-LOCK BRAKE SYSTEM FAULT INDICATOR, STABILITY CONTROL INDICATOR AND 4 WHEEL DRIVE (WITH EXCLAMATION POINT) INDICATOR ARE ON WHEN ENGINE STARTS. WITHIN 15 SECONDS OF ME DRIVING, ALL INDICATOR LIGHTS BRIEFLY TURN OFF. THAT IS FOLLOWED BY A ~5 SECONDS OF MY CAR STALLING WITH THE STABILITY CONTROL INDICATOR BLINKING. SHORTLY AFTER, ALL LIGHTS TURN BACK ON. THIS IS AN ONGOING ISSUE THAT I HAVE TESTED MULTIPLE TIMES OVER THE COURSE OF A WEEK. I AM WORRIED TO TAKE MY CAR OUTSIDE OF MY NEIGHBORHOOD AND BELIEVE IT IS AN ISSUE CAUSED BY THE VEHICLE AS OPPOSED TO SELF-INFLICTED. NOTE: I HAVE REPLACED THE BATTERY AND THE ISSUE REMAINS. THE VEHICLE HAS JUST UNDER 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405737March 31, 2021
AIR BAGS
AIR BAG WARNING LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405886March 31, 2021
ENGINE
PURCHASED 2013 JEEP COMPASS WITH 109,000 MILES. NOTICED IT BURNED OIL BAD. REPLACED SPARK PLUGS, CHANGED OIL TO SYNTHETIC AS RECOMMEND AND FILTER. CONTINUED TO HAVE EXCESSIVE OIL BURN. 3 BOTTLES EVERY 2 WEEKS. WAS DRIVING IT AND HEARD A LOUD NOISE AND SOMETHING DIDNT FEEL RIGHT., SHE PULLED OVER AS OIL LIGHT CAME ON. NOW OIL WAS CHECKED AND WAS FULL PRIOR TO DRIVING 40 MINUTES, NOW OIL LIGHT ON, CHECKED OIL AND WAS LOW. HAD TO CALL A TOW TRUCK, HAD IT TOWED TO GARAGE AND ENGINE IS FRIED. AT 111,000 MILES, NEEDS A WHOLE NEW ENGINE. ENGINE IT IS IS A 2.4L . IF MY DAUGHTER DIDNT THINK QUICK TO PULL OFF THE ROAD AND STOP, THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405609March 30, 2021
POWER TRAIN
I HAD PROBLEMS WITH MY CAR WHEN IT WAS JERKING WHILE I WAS DRIVING. FINALLY THE SHOP FOUND THE PROBLEM VALVE STICKING. THEY REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405464March 29, 2021
ENGINE
ENGINE CUTS OFF WHILE DRIVING ON ROADWAY LOSS OF OIL IS NOT SAFE ON HIGHWAY FOR FEAR ON CUTTING OF.WILL START BACK UP 10 MINUTES AFTER STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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