Jeep Compass Complaints

4,014 consumer complaints on file.

#11417877May 20, 2021
TIRES
The contact called on behalf of her daughter who owns a 2020 Jeep Compass equipped Continental Tires, Tire Line: Contipro Contact, Tire Size: 235/45/R19, DOT Number: A35LWBJD3419. The contact stated that while her daughter was driving approximately 35-45 mph, the front passenger’s side tire felt as though it was losing air pressure. The driver pulled over to the side of the road and required assistance to inflate the tire. The driver noticed that the sidewall of the tire was bulging out. The tires were brought to a local tire shop and the tire was patched. The contact learned of NHTSA Campaign Numbers: 18T012000 (Tires) and 18T006000 (Tires). The manufacturer was made aware of the failure and confirmed that the tire was not included. The approximate failure mileage was 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417760May 19, 2021
UNKNOWN OR OTHER
Since the middle of last year (2020), the radio and back up camera have been completely glitchy. It started with the Favorites function not working with Sirius XM, then progressed to the screen freezing, not responding to any screen touches or knobs on the dashboard until eventually rebooting or staying on the back up camera picture until ultimately rebooting. Now I have both of those things and in addition, the back up camera will also turn to a blue screen and stay blue until it eventually reboots. I have taken this to the dealership MULTIPLE times. They have replaced the entire radio twice. They have done what they can to get the needed software updates. There is still no solution. This is making me hate my vehicle and I would like a solution before I trade it in for something different
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416771May 16, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
WHILE IN MOTION OR IDLING VEHICLE INTERMITTENTLY JERKS, SHAKES, OR STALLS. RPMS FLUCTUATE, THROTTLE SENSOR WARNING AND MIL ILLUMINATE, DTC OF P0121 AND P2135 ARE STORED. VEHICLE HAS SUDDENLY LOST POWER ON INTERSTATE WHILE IN MOTION AT 70 MPH THROTTLE POSITION WARNING AND MIL ILLUMINATED. VEHICLE STALLED WHILE IN MOTION AT 55 MPH ON HIGHWAY, THROTTLE POSITION WARNING AND MIL ILLUMINATED. BOTH INSTANCES HAVE OCCURRED MULTIPLE TIMES AND ARE INTERMITTENT AND WITHOUT WARNING. ALL INSTANCES HAVE OCCURRED IN MODERATE TO HEAVY TRAFFIC CREATING AN IMMEDIATE THREAT TO LIFE AND LIMB. MANUFACTURER HAS NOT ISSUED ANY RECALLS FOR THIS ISSUE DESPITE NUMEROUS CONSUMER COMPLAINTS. VEHICLE HAS 66545 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416757May 15, 2021
ENGINE
MY ENGINE AND RADIATOR NEEDS REPLACED, I AM NOW SEEKING HELP FOR REPAIRS FROM WARRANTY OR FULL REFUND FOR CAR AND EXPENSES USED TO PROVIDE DAILY TRANSPORTATION, BOTH WARRANTY REFUSES TO FIX THE 2019 JEEP COMPASS. I PURCHASED THE 2019 JEEP COMPASS ON SEPTEMBER 29TH, 2020, FROM ENTERPRISE CAR SALE IN VIRGINIA BEACH, VA. MARCH 20TH, 2021, THE JEEP COMPASS SHUTDOWN ON THE FREEWAY AT 65 MPH. I IMMEDIATELY CALLED WARRANTY SERVICES FOR TOWING TO THE NEAREST CHRYSLER DEALERSHIP, HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE, LOCATED 3353 WESTERN BRANCH BLVD, CHESAPEAKE VA 23321. THE VEHICLE WAS REVIEWED THREE TIMES WITHIN THE 25 DAYS THAT THE VEHICLE SPENT. $22,231, IS A REMAINDER BALANCE, I'M STILL PAYING CAR-NOTE OF $460 A MONTH. NATIONAL CENTER FOR DISPUTE SETTLEMENT HAS DENIED MY COMPLAINT. I'VE PLEADING FOR 2 MONTH FOR HELP, I'VE ONLY HAD THE CAR FOR 6 MONTHS. I RECEIVED A LETTER ON 3/15/2021 FROM CONTINENTAL FOR TIRE DEFECTION ON THE CAR, I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416014May 10, 2021
ELECTRICAL SYSTEM
BACK UP CAMERA DOES NOT WORK SCREEN KEEPS GOING BLACK WITH MESSAGE SERVICE NOT AVAILABLE. BEEN OVER A WEEK SINCE LAST WORKED. BEEN GOING ON AND OFF SINCE BOUGHT THIS CAR. NOT BEING ABLE TO SEE IS SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416034May 10, 2021
ENGINE, POWER TRAIN
COOLANT TEMPERATURE SHOOTS UP (HOT) FOR 5 -30 SECONDS THEN ENGINE STALLS. CAN'T RESTART OR STALLS IN THE MIDDLE OF DRIVING. HAS HAPPENED STATIONERY, IN MOTION, TURNING, FREEWAY AND CITY STREETS. ALSO CAN HAS HAPPENED ALL 4 SEASONS: FALL,, SPRING, SUMMER AND WINTER. HAS BEEN HAPPENING FOR 2 YEARS AND NO DEALERSHIP CAN FIND OUT WHAT'S WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415584May 7, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON MAY 1ST 2021 I WAS DRIVING MY CAR HOME WHICH I'VE ONLY HAD FOR ABOUT 7 MONTHS (UNDER 36K MILES) HOME AND MY WINDSHIELD WIPERS STARTED MOVING (EVEN THOUGH THEY WEREN'T ON) I TURN THE KNOB TO TURN THEM OFF AND I GET A MESSAGE THAT 'SERVICE SHIFTER'. I GO HOME AND PARK THE CAR. ABOUT A HOUR LATER I COME BACK OUT AND TRY THE CAR AGAIN AND SAME THING WINDSHIELD WIPERS MOVING WHILE OFF, TURN THE KNOB TO TURN THEM OFF AND 'SERVICE SHIFTER' MESSAGE POPS UP ALONG MESSAGES ABOUT MY LIGHTS BEING OUT, MY A/C QUIT WORKING AND MY BREAK LIGHT CAME ON! TO TOP IT OFF MY GEAR SHIFT WAS COMPLETELY BLACK AND YOU COULD NOT PUT IT INTO ANY GEAR. WOULD NOT MOVE. THOUGH IT WAS IN THE PARK POSITION THE CAR WOULD NOT TURN OFF BECAUSE IT WAS SAYING IT WASN'T IN PARK. IT WAS A COMPLETE NIGHTMARE. WHAT IF THIS WOULD'VE HAPPEN IN DRIVE OR REVERSE?! I GO ON A CAR GURUS FORUM AND THERE ARE HUNDREDS OF PEOPLE WHO HAVE HAD THIS ISSUE. WHERE IS THE RECALL?!?! PEOPLE ARE GOING TO GET HURT BY THIS. SO I GUESS JEEP/CHRYSLER WOULD RATHER HAVE LAWSUITS THEN TO FIX THIS ONGOING PROBLEM. THE DEALER HAS HAD MY CAR FOR ALMOST A WEEK AND STILL NO UPDATE. THIS IS RIDICULOUS! JEEP DO BETTER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415461May 6, 2021
SUSPENSION
THE FRONT STABILIZER BAR END LINKS HAD TO BE REPLACED AFTER 25000 MILES. THIS VEHICLE IS ABOUT 2.5 YEARS OLD. THE WORK ORDER SAYS REPLACE FRONT SWAY BAR LINKS. ISN'T THAT A BIT EARLY TO BE REPLACING LINKS LIKE THIS. THE CAR IS A DAILY DRIVE AND DOES NOT GO OFF ROAD FOR ANYTHING. THE CAR WAS MAKING A RATTLING NOISE WHEN I BROUGHT IT IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415219May 5, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
EVER SINCE I HAVE OWNED THIS VEHICLE FROM MARCH 2018 WHEN DRIVING (IN MOTION) MY EMERGENCY BRAKE WILL COME ON AND SHUT ME DOWN, I HAVE HAD ENOUGH! YESTERDAY 5/4/2021 I WAS ALMOST HIT BY A SEMI BECAUSE OF THIS. JEEP HAS NOT ACKNOWLEDGED THIS ISSUE. CAR HAS BEEN BROUGHT IN TO DEALER MULTIPLE TIMES BUT I KEEP BEING TOLD THEY CANNOT RECREATE THE ISSUE ( AS IT IS SPARATIC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415058May 3, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT MY JEEP BRAND NEW WITH ZERO MILES IN 2018 AND HAVE BEEN HAVING PROBLEMS WITH MY BACK UP CAMERA SINCE THEN. MY BACK UP CAMERA FOR MY JEEP RANDOMLY AND CONTINUOUSLY GOES BLACK. THIS CAN LAST A DAY OR UP TO A WEEK I AM WITHOUT A BACK UP CAMERA. JEEP HAS REPLACED THE RADIO TWICE AND HAVE REPLACE THE CAMERA ITSELF ONCE. I'VE TAKEN MY CAR TO GET SERVICE FOR BACK UP CAMERA TO JEEP MULTIPLE TIMES. THE LAST TIME I WAS AT JEEP THEY REPLACED MY RADIO AND IT HASN'T BEEN A MONTH YET AND MY BACK UP CAMERA IS NOT WORKING THE SCREEN IS BLACK. TODAY IS MONDAY, MAY 3 AND I HAVE BEEN WITHOUT A BACK UP CAMERA SINCE FRIDAY APRIL 30TH. I DO NOT FEEL SAFE DRIVING THIS CAR.I HAVE VIDEO PROOF EVERY TIME THE BACKUP CAMERA GOES OUT BUT I'VE ATTACHED A PICTURE OF THE BLACK SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414594April 30, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SINCE I BOUGHT THE CAR IS HAVING PROBLEM WITH THE OIL I SENT TO THE PLACE WHERE I BOUGHT THEY SAID IS ALL CARS 2018 JEEP COMPASS HAVING A PROBLEM WITH THE OIL NEED TO BE CHANGE EVERY 1000 MILE (IT DOES IT COUPLE OF TIMES) WHEN I DRIVE THE CAR ON HIGHWAYS OR ON THE ROAD CAR BEGAN TO SLOW DOWN IN ITS OWN, THEN I HAVE MANUALLY RESTART THE VEHICLE AFTER A FEW MINUTES, STARTS NORMALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414021April 26, 2021
UNKNOWN OR OTHER
ELECTRICAL SYSTEM PROBLEM JEEP COMPLETELY STOPS WITH NO WARNING DUE TO INTERMITTENT ELECTRICAL FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414040April 26, 2021
ENGINE
THE ENGINE KEEPS STALLING HAS STALLED WHILE IM DRIVING. HAVE TAKEN IT TO THE MECHANIC AND THE PROBLEM CONTINUES. IM AFRAID THAT IM GOING TO HAVE A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413639April 24, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON N/B I5 BETWEEN ALBANY AND SALEM OREGON, TRAVELING WITH THE CRUISE CONTROL SET AT 73MPH, THE VEHICLE BEGAN ABRUPTLY BRAKING ON IT'S OWN. IN A MATTER OF SECONDS THE VEHICLE WENT FROM 73MPH TO APPROXIMATELY 45MPH, AND HARD/FAST ENOUGH TO LOCK THE SEAT BELT. THE VEHICLE WAS THEN PULLED OFF THE HIGHWAY, TURNED BACK ON/OFF AGAIN, AND DRIVEN TO THE DESTINATION WITHOUT ISSUES. LUCKILY THE INCIDENT HAPPENED AT ABOUT 430AM AND THERE WAS NO TRAFFIC. HAD THERE BEEN TRAFFIC A COLLISION WOULD'VE BEEN IMMINENT AND UNAVOIDABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413656April 24, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I HAVE A 2018 JEEP COMPASS LATITUDE AND ON NUMEROUS OCCASIONS HAVE HAD THE CAR STALL AT RED LIGHTS WHEN SHUTTING OFF FROM BRAKING, WHEN RELEASING MY FOOT FROM THE BRAKE THE CAR FAILED TO ACCELERATE WITH OTHER VEHICLES BEHIND ME. IN THESE INSTANCES I HAVE HAD TO PUT MY CAR IN PARK AND THEN POWER IT OFF AND RESTART IT AS THE QUICKEST FIX. THIS HAS ALSO HAPPENED TO ME IN DRIVE THRUS WHILE STOPPING TO PAY AND AT STOP SIGNS, ALL DOING THE SAME THING AFTER BRAKING AND THE AUTOMATIC START/STOP ENGAGING. THE OTHER ISSUE I HAVE HAD HAS OCCURED WHILE DRIVING DOWN THE ROAD/HIGHWAY. THIS HAS HAPPENED TO ME THREE TIMES NOW. IN ONE INSTANCE I WAS GOING 30 MPH AND MY CAR JUST STOPPED ACCELERATING AND THE POWER STIRRING NO LONGER WOULD WORK, THE SCREEN DISPLAYED A MESSAGE SAYING TO PUT MY VEHICLE IN PARK AND THAT MY VEHICLE NEEDED TO BE STARTED BEFORE IT COULD BE SHIFTED AND THE D SHOWN ON MY DASH WAS BLINKING. WHEN THE CAR STARTED TO SLOW I TRIED TO PULL OVER, BUT MY POWER STIRRING WOULDN'T WORK AND I WAS FROCED TO STAY IN THE MIDDLE OF THE ROAD. ANOTHER TIME I WAS TRUNING A CORNER AT A RED LIGHT AND IN THE PROCESS OF THE TURN GOING AROUND 15 MPH MY CAR DASH SHOWED THE SAME MESSAGE AND PERFORMED THE SAME WAY WITH NO POWER STIRRING. THE THIRD TIME I WAS GOING 55 MPH DOWN A HIGHWAY AND THE CAR DID THE SAME THING. IN EACH OF THESE INSTANCES I PUT MY CAR IN PARK, PRESSED THE BREAK AND THE START BUTTON AND THE CAR DID NOT START, ON THE SECOND TIME IT DID NOT START AS WELL AND SOUNDED AS IF MY CAR WAS NOT GOING TO START AT ALL AND STALLED LIKE THE BATTERY WAS DEAD, WHICH IT CLEARLY WAS NOT. EVENTUALLY THE CAR STARTS AND I COULD THEN SHIFT TO DRIVE AND PROCEED AS NORMAL. THIS IS NOT OKAY THOUGH, AND EXTREMELY DANGEROUS. MY CAR IS NOT VERY OLD AND DOES NOT HAVE A LOT OF MILES ON IT AT THE TIMES THESE OCCURED I WAS AT 31,000- 36,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413600April 23, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED AT SCOTT EVANS CHRYSLER DODGE JEEP RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116) FOR UNKNOWN RECALL REPAIRS. ADDITIONALLY, THE FUSE AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED, ALMOST CAUSING A COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 128,702.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413510April 23, 2021
ENGINE
OIL BURNS THROUGH OIL EXCESSIVELY, 2,900 MILES AFTER OIL CHANGE, EVERY OIL CHANGE THE VEHICLE STARTS ALARMING OIL PRESSURE LOW AND WILL JUST SHUT OFF IN THE MIDDLE OF DRIVING. I'VE ALMOST GOT INTO MULTIPLE ACCIDENTS DUE TO THIS. IT'S DANGEROUS, NO WARNING EXCEPT THE ALARM WHICH COMES ON AS THE VEHICLE SHUTS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413554April 23, 2021
UNKNOWN OR OTHER
THIS VEHICLE HAS BEEN NOTHING BUT PROBLEMS SINCE I'VE MADE THE PURCHASE. THE VEHICLE RANDOMLY JERKS. I MAINTAIN THE VEHICLE REGULARLY IT CONSTANTLY SHOWS THAT AN OIL CHANGE IS NEEDED. NOW THE CHECK ENGINE LIGHT COMES ON AND THE VEHICLE WONT DRIVE OVER 20-30 MPH. I HAVE TO COMPLETELY TURN THE CAR OFF THEN RESTART IT FOR IT WORK. THE JERKING OF THE VEHICLE IS ENOUGH TO PUSH YOU FORWARD WITH FORCE. I'VE BEEN TO JEEP AND HAVE YET TO HAVE THE ISSUE RESOLVED. THIS IS SO UNSAFE BECAUSE IT HAPPENS IN THE MIDDLE OF DRIVING ITS TO THE POINT I'M AFRAID TO TAKE THE EXPRESSWAY IN FEAR ILL GET IN A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413035April 20, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY CAR FLASHED A WARNING TO "STOP SAFELY VEHICLE WILL SHUT OFF SOON" AND CAR SHUT OFF AUTOMATICALLY WHILE I WAS DRIVING ON A CITY STREET! THERE IS A POWERTRAIN CONTROL MODULE RECALL FOR THIS MAKE AND MODEL BUT MINE WASN'T INCLUDED, I GUESS. A CAR GOING DOWN THE STREET AND SUDDENLY COMING TO A COMPLETE, UNINITIATED STOP IS EXTREMELY SCARY AND DANGEROUS. I WOULD THINK IF THIS IS HAPPENING, THEN THE PCM SHOULD BE REPLACED, BUT THE DEALERSHIP ISN'T ON BOARD WITH THIS. THEY SAY THERE IS NOTHING THEY CAN DO SINCE THEY CAN'T RE-CREATE THE ERROR. MY SIMPLE GOOGLE SEARCH HAS SHOWN THIS TO BE A VERY COMMON PROBLEM WITH THE 2018 JEEP COMPASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413113April 20, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
MY FORWARD COLLISION WARNING SYSTEM GAVE A FALSE POSITIVE WHILE I WAS DRIVING DOWN A BUSY ROAD WAY. IT ACTIVATED THE BRAKING SYSTEM WHEN THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST 40 YARDS AND CAUSING A VEHICLE THAT WAS FOLLOWING ME TO HAVE TO BREAK AND SWERVE TO MISS HITTING ME. I WAS ON RT 15 IN SHAMOKIN DAM AROUND 12:30 PM GOING 30 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass