Jeep Compass Complaints

4,014 consumer complaints on file.

#11395840February 11, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED WHILE THE VEHICLE WAS BEING STATE INSPECTED, THE TECHNICIAN INFORMED HER THAT THAT THE SUB PANELS ON THE VEHICLE WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395615February 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY JEEP COMPASS IS HAVING ISSUES STARTING. I HAVE HAD TO TAKE IT TO THE MECHANIC TWICE IN THE PAST 3 WEEKS BECAUSE IT KEEPS NOT STARTING! I'VE TRIED JUMPING THE BATTERY AND NOTHING. IF IT SITS JUST ONE DAY WITHOUT IT BEING STARTED, IT WILL GO COMPLETELY DEAD AND WON'T TAKE A JUMP. AS OF RIGHT NOW, MY MECHANIC DOESN'T EVEN KNOW WHAT'S WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395392February 9, 2021
POWER TRAIN
WHEN SHIFTING VEHICLE WILL JOLT AND MAKE A POP NOISE MOSTLY WHEN DRIVEN LONG MILES AND THEN SHIFTING BETWEEN SPEED LIMITS , GOING THROUGH ROUNDABOUTS, STOPPING AND GOING ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394773February 5, 2021
POWER TRAIN
II KEPT MY JEEP COMPASS UP TODATE WITH OLL CHANGES AND BRAKES AND TIRES. I HAVE NOW EXPERINECED A REAL BAD NOISE FROM UNDER THE ENGINE. I THOUGHT IT WAS MY BRAKES OR PULLEY. IT TURNS OUT I NEED A NEW TRANSMISSION. I HAVE A 5 SPEED. I HAVE METAL SHAVING IN MY TRANSMISSION AND MY CAR IS NOT EVEN 5 YEARS OLD. I LOVE MY CAR AND NOW IT IS GOING TO COST ME 4000+ TO GET IT FIXED. THERE ARE OTHER WARRANTYS ON THE SAME TYPE OF CARS BUT NOT MINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394817February 5, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON A BUSY STREET, THE ENGINE LOST POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON, MY VEHICLE THEN LOSES ABILITY TO ACCELERATE. A COUPLE OF WEEKS PASS BY WITH MY CAR BEING FINE AND THEN IT HAPPENS AGAIN EXCEPT THIS TIME MY CAR WONT START BACK AT ALL. TOOK IT TO A MECHANIC WHERE I PAID FOR TOWING. VEHICLE WAS LIMP AND WANTED TO STALL. NOW HAVE TO PAY FOR NEW SPARK PLUGS AND THROTTLE BODY REPLACEMENT. MECHANIC SAID THIS IS A COMMON SAFETY HAZARD ISSUE WITH JEEPS AND THIS THROTTLE BODY NEEDS TO BE ON RECALL ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394598February 4, 2021
SERVICE BRAKES, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I PARKED MY CAR IN MY DRIVE LASTNIGHT JUST LIKE EVERY NIGHT; AND I WALKED OUT THIS MORNING AND THE BACK END OF MY CAR WAS IN THE STREET! IT ROLLED BACK MORE THAN HALF OF MY DRIVEWAY! PLEASE UNDERSTAND THAT YES IT SNOWED HERE IN NJ HOWEVER THERE WAS ROCK SALT (A SIGNIFICANT AMOUNT ON MY DRIVEWAY - TOWNSHIP GRADE) THERE WAS A VERY LIGHT AMOUNT OF SNOW NOTHING CRAZY THAT WOULD'VE CAUSED THIS. MY DRIVEWAY IS NOT A HILL OR HARSH SLOPPING AT ALL. I'M CONCERNED FOR NOT ONLY MY SAFETY AND OF COURSE FOR MY CAR, BUT WHAT IF THAT ROLLED FURTHER?... WHAT IF IT HIT SOMEONE WALKING THEIR DOG.. OR ANOTHER VEHICLE PASSING BY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394635February 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394650February 4, 2021
POWER TRAIN
DURING ACCELERATION AND DECELERATION (MOSTLY ON INCLINES OR HIGHWAY TRAVEL), THE SHIFTING OF THE ENGINE/TRANSMISSION SEEMS TO "SLAM" INTO DIFFERENT GEARS. I WAS TOLD BY THE DEALERSHIP THEY CANNOT CHECK FOR ISSUES WITH THE DRIVETRAIN IF THERE ARE NO CHECK ENGINE LIGHTS ON THE INSTRUMENT PANEL. THIS HAPPENS RANDOMLY BUT IS INCREASING IN FREQUENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394679February 4, 2021
POWER TRAIN
WHEN DRIVING, THE CAR WILL RANDOMLY NOT ACCELERATE ON THE HIGHWAY, WILL NOT ACCELERATE WHEN FIRST DRIVING AFTER TURNING THE VEHICLE ON, OR NOT ACCELERATE AFTER THE VEHICLE REACHES 40 MPH OR ABOVE. THE TRANSMISSION ALSO HAS HAD, SINCE FIRST PURCHASING THE VEHICLE, WHERE IT WILL RANDOMLY STALL OR HICCUP BEFORE SUDDENLY RECATCHING AND WORKING CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394687February 4, 2021
ELECTRICAL SYSTEM, ENGINE
MY CAMERAS QUIT WORKING FIRST. 2ND TIME IN THE SHOP, DUE TO STALLING WHEN DRIVING. 3RD TIME LOOSING POWER/STALLING WHILE DRIVING. LOOSING ALL POWER TO CENTER CONSOLE. RADIO, HEAT, PHONE WOULDN'T CONNECT, SCREEN WASN'T WORKING. NOTHING. CAME.BACK ON WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394389February 3, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MULTIPLE TIMES I WOULD TRY TO START THE VEHICLE AND THE BATTERY WOULD BE DEAD. AFTER JUMPING THE CAR OFF IT WOULD OPERATE WITHOUT A PROBLEM. I TOOK THE CAR TO A REPAIR SHOP AND HAD IT CHECKED BUT NO PROBLEMS WERE FOUND. ON 02/01/2021 THE CAR AGAIN WOULD NOT START. I HAD A MECHANIC JUMP THE CAR OFF AND I LET IT IDLE TO BUILD UP THE BATTERY. AFTER A FEW MINUTES THERE WAS A NOISE AND THEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD. THEN FIRE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11394454February 3, 2021
ENGINE
VEHICLE CONSUMES TOO MUCH OIL AND WILL FAIL TO HAVE ENOUGH OIL PRESSURE AND EMERGENCY PARKING BRAKE WILL ENGAGE RANDOMLY WHILE DRIVING AND CAR WILL STOP. OIL PRESSURE LIGHT WILL ENGAGE ALSO AND CAR CAN FAIL TO START. TOOK TO DEALERSHIP TO REPLACE PCV VALVE SINCE I HAD SIMILAR ISSUE WITH MY 2015 CHRYSLER 200 AND THE PCV VALVE WAS CULPRIT. DEALERSHIP ADVISED TO RECONFIGURE PCM AND COME BACK FOR OIL CONSUMPTION TEST AFTER 1500 MILES. TOOK BACK TO DEALERSHIP AFTER THE 1500 MILES ON 2-2-21AND VEHICLE WAS FOUND TO BE LOW ON OIL. DEALERSHIP JUST TOPPED IT OFF AND SAID IT WAS "OKAY, NO FURTHER WORK NEEDED AT THIS TIME". THIS IS A DANGER AND THE CAR IS CONSUMING TOO MUCH OIL. THE PCV VALVE OR ENGINE NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394265February 2, 2021
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND HESITATED TO ACCELERATE. THE CHECK ENGINE AND AUTO START/STOP WARNING LIGHTS WERE ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE REVVED UP ABNORMALLY. AFTER TURNING AND RESTARTING THE VEHICLE THREE TIMES, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO QUALITY MOTORS (2022 W MAIN ST, INDEPENDENCE, KS 67301, (620)331-6090) WHERE IT WAS DIAGNOSED THAT THE CYLINDER COMPRESSION TEST SHOWED THAT THE NUMBER 2 CYLINDER WAS FAULTY HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE STALLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390848January 31, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I COULD NOT START MY JEEP FRIDAY MORNING BY PUSHING IGNITION BUTTON. THE DASHBOARD AND LIGHTS ALL CAME ON BUT THE JEEP WOULDN'T TURN OVER. YES, MY FOOT WAS ON THE BRAKES, TANK HAS GAS, DOOR WAS CLOSED. AFTER 3 FAILED ATTEMPTS I GOT OUT OF THE CAR AND TRIED STARTING JEEP WITH MY KEY FOB, NO LUCK. LOOKED INSIDE DASH AND IT READ AUTO START DISABLED. I TRIED TURNING OFF JEEP SINCE THE DASHBOARD AND LIGHTS WERE STILL ON AND NO LUCK, THEY STAYED ON. MY NEIGHBOR DROVE ME TO MY ORTHOPEDIC SURGEON APPT. WHEN WE RETURNED, THE JEEP WAS STILL ON AND MY FAMILY SHOWED UP TRYING THE FOLLOWING: CHANGE BATTERIES TO KEY FOB. CHECKED CABLES AND CAR BATTERY. AFTER THOSE THINGS THE DASHBOARD READ "PUT CAR IN PARK" MY CAR OF COURSE WAS IN PARK. I COULDN'T GET IT OUT OF PARK SINCE IT NEVER STARTED!!! I BOUGHT AT A DEALERSHIP IN MOBILE AL WHEN I LIVED IN BILOXI. CAN'T TAKE IT BACK TO THAT DEALERSHIP UNTIL AFTER HIP SURGERY HERE IN FLORIDA'S VA. PLEASE ADVISE. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390912January 31, 2021
POWER TRAIN
MY 2016 JEEP COMPASSES TRANSMISSION HAS FAILED AT 96000 MILES. IT HAS THE 2.0L I4 WITH THE CVT, ITS FWD. I WAS TRAVELING AT 35MPH WHEN IT FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390613January 29, 2021
POWER TRAIN
THE JEEP WILL RANDOMLY DOWNSHIFT SO HARD IT WILL MAKE A TERRIBLE SOUND WHILE THROWING ALL PASSENGERS FORWARD. IT ALSO HAS DONE THIS SHIFTING UP AS WELL BUT IS MORE LIKELY TO DO IT WHILE DOWNSHIFTING. HAS ALREADY BEEN BROUGHT TO THE DEALERSHIP AND WAS GIVEN A TRANSMISSION UPDATE ELECTRONICALLY BUT THINGS WERE JUST AS BAD THE DAY AFTER I LEFT THE DEALERSHIP SO I CAN ASSUME THAT THE UPDATES ARE NOT EFFECTIVE TO HANDLE THIS. FROM HOW HARD IT SHIFTS IT SOUNDS LIKE SOMETHING IS GOING TO SNAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390710January 29, 2021
AIR BAGS, ENGINE, SEATS
THE AIRBAG LIGHT GOES ON INTERMITTENTLY WHILE DRIVING BECAUSE OF THE DRIVER SEAT BELT SENSOR ISSUES PER THE MECHANIC. ALSO, THE PASSENGER SEAT RECLINE LEVER BROKE RIGHT OFF, SO WE CAN NO LONGER RECLINE. MORE IMPORTANTLY, THE CAR SOMETIMES WON'T EVEN START. DASHBOARD PANEL JUST REMAINS BLACK, AND THE ENGINE DOES NOT EVEN TURN OVER. JUST SILENT. AFTER WAITING A FEW MOMENTS, IT STARTS PERFECTLY. MECHANICS DON'T KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390236January 27, 2021
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE VEHICLE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE VEHICLE STALLS FOR ABOUT 10 MINUTES. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD APPLIED THE EMERGENCY BRAKE TURN THE VEHICLE OF AND BACK ON WHICH THE VEHICLE RESUMED BACK TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SWAY BAR, COMPRESSOR OIL CONSUMPTION WERE FAULTY AND NEEDED TO BE REPAIRED. HOWEVER, THE FAILURE RECURRED. NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. NO LEAKS PRESENT FROM DEALER NOR CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390088January 26, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP COMPASS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED AND FAILED TO SHIFT OUT OF NEUTRAL AND DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE SHIFTER CABLE AND GEAR SHIFTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390101January 26, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I BOUGHT MY 2019 JEEP COMPASS LIMITED FROM A DEALERSHIP ON 11/18/2020. SINCE THAT DAY IT HAS BEEN IN THE SHOP 4 TIMES. THREE TIMES BECAUSE THE START /STOP KEPT COMING ON SAYING TO HAVE IT SERVICED AND BECAUSE IT STOPPED ON ME AT A STOP SIGN AND WOULD NOT GO, HAD TO TURN IT OFF AND IT CRAKED AGAIN TELLING ME START/STOP HAS MALFUNCTIONED! TODAY1/26/2021 ALL LIGHTS ON DASH CAME ON IT LOST POWER ON THE INTERSTATE AND TOLD ME TO STOP HAVE ENGINE SERVICED NOW. SHUT DOWN WOULD NOT CRANK HAD TO CALL A TOW TRUCK TO TAKE TO DELEARSHIP. FROM WHAT I HAVE READ THESE CARS ARE A PIECE OF CRAP AND JEEP NEEDS TO TAKE NOTICE!! JEEP SHOULD NOT BE ALLOWED TO SALE A VEHICLE WITH SO MANY KNOWN PROBLEMS!! SO SORRY I LEFT HONDA FOR THIS!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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