Jeep Compass Complaints

4,014 consumer complaints on file.

#11485366September 19, 2022
ENGINE, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
I did an oil change mid august and found bits of metal in the oil at 50,000 miles, Ive change the oil every 5000 miles. I haven't been rough with it and also every time I get on the highway or rev my engine up to 4000 rpm the transmission slips hard on the 4th gear usually. If I have it on FWD it slips as well. The Blind spot warning goes off randomly sometimes as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485005September 17, 2022
ELECTRICAL SYSTEM, ENGINE
The vehicle has 44k miles on it. Upon starting the car in my driveway today it would not start and was throwing an ECM error code along with "engine coolant temperature too hot". The vehicle fluids levels are perfect but it just will not start. I called the dealership and was advised they've seen lots of these issues but have no clue how to fix the problem. The car will automatically shut down if being driven and this occurs (we read other blogs on this issue) and it is truly a hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484812September 16, 2022
ENGINE
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that the engine was consuming an excessive amount of oil. The contact arrived on the scene and added two quarts of oil to the engine. The vehicle was able to restart. The vehicle was then taken to the dealer, and the dealer performed an oil change; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 61,938.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484881September 16, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Question 1: The Auto stop start system went out last October or November and I couldn't get it into the shop with in the warranty because they wouldn't schedule it. After that in February my battery started dying and I had to replace my battery 5 times now. That's when starting in August all of my instrument cluster/panel would light up and it would start my lights on the inside of the car to flash, radio to start cracking and the doors locks switching back and forth. It then will start flashing the ABS warning. The ABS warning wont stay on but it will ding and flash about every 2-5 minutes. Then it will show the pull over safely vehicle ill shut off soon and begin locking up my front driver side tire and rip you into on coming traffic. Then it will start going into limp mode and then revving up on its own. Question 2: The tire being squeezed by the brake will rip you around and start turning the whole car into the other lane/ oncoming traffic. It will also start shutting down. Question 3: A mechanic at O'Reilly's ran system diagnostic and then looked it up and saw that Campaign NO: 17V740000 and Campaign NO: 17V301000. Question 4: No. Question 5: The only issue started in October/ November of 2021 and that was the start stop system went out and the dealership wouldn't see me and told us not to worry because it wasn't important. Then the battery dying every couple of weeks and constantly needing jumped or replaced. Then came the the ABS warning and then the whole car shutting down and locking the drivers wheel up in August.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484588September 15, 2022
ENGINE, ELECTRICAL SYSTEM
Over the past month my car has had issues with my car not starting up and killing out my battery. Today I had was driving and my vehicle shut off at a stop light and wouldn’t turn back on. After getting the battery powered up I went to work and turned off my car and now it won’t start again. When trying to start my car it will tell me that my coolant temperature is high and then it will tell me the coolant temperature is to low and it will flash and tell me EBS system. The car has even stopped suddenly as I slowed down to make a right hand turn almost causing me to get into multiple accidents. The auto start/stop light is always on. I have already been through 2 batteries in this car so far and I am so frustrated as is my job over this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484675September 15, 2022
ENGINE
The contact’s granddaughter owns a 2019 Jeep Compass. The contact stated that on several occasions while her granddaughter was driving at undisclosed speeds, the vehicle stalled without warning. The contact’s granddaughter was able to restart the vehicle; however, the failure recurred. There was no warning light illuminated. The vehicle was towed to an independent mechanic where the failure could not be duplicated. The dealer was notified of the failure and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484691September 15, 2022
UNKNOWN OR OTHER
My U-Connect Navigation system on my 2018 Jeep Compass is delaminating and ghosting. Unfortunately my air conditioning was changing from air to heat on a day when the temperature outside was 95 degrees. This is definitely a safety issue. Trying to get the air conditioning back on, I took my eyes off the road to change and ran off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483873September 11, 2022
EXTERIOR LIGHTING
Vehicle has Bi-Xenon Headlights which have started to intermittently fail while driving. Sometimes one light lights up alternating side to side and sometimes both will not light,. Sometimes one will come on immediately and the other will take up to 5 minutes to light. On two occasion both have shut off while driving at night. Definite safety issue. Occurs irrespective of the headlight switch position (Auto or On) Dealer has been unable to replicate the issue on demand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483686September 9, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Issues staring the car, dealership makes me buy a new battery and that’s not the problem. Still after spending money on a new battery, it’s a problem. 13.4 v and it still has issues starting. Sometimes it starts and will NOT let me leave park. I am exhausted of these issues and constantly missing work because of this car the whole point in buying a 2017 car was for it to be reliable, and instead I’m having a problem even starting it!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483715September 9, 2022
STEERING, LANE DEPARTURE: ASSIST
- Unsure of fault as it hasn’t gotten inspected by mechanic or insurance but when start it indicates issue with steering and ESC system - Safety of self and others was severe if wasn’t controlled or in un-ideal conditions - Condition has yet to be reproduced or confirmed, sitting in mechanics lot now, not inspected yet - no messages or warnings but the steering would auto correct to left and right randomly when straight driving on the highway
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11483737September 9, 2022
ENGINE
Vehicle will stall and die while driving for no reason. It happens everyday at least once a day. No check engine light, no warning. It's extremely dangerous to just stop moving in the middle of an intersection. Or on the highway. When I turn the key to try and start it again it gets stuck cranking even when letting go of the key. I have to turn it off to stop the cranking. I've had a mechanic look at it multiple times and they don't know what the fix would be or what is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483209September 7, 2022
STEERING, ENGINE, ELECTRICAL SYSTEM
The vehicle has stalled repeatedly while in drive, losing power steering functionality, while driving up to 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483299September 7, 2022
SERVICE BRAKES
My safety and the safety of others is at risk due to the primary control module of the ABS system malfunctioning. The ABS indicator light was on prior to seeking support from an independent service center. The service center's report is below: "ABS Module Internal Malfunction: Suring diagnostic the tech found the computer system recognized an issue with the ABS system. Tech tested the ABS module as well as all connecting parts and found that there is currently a failure within the Primary Control Module."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483097September 6, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2012 Jeep Compass. The contact stated that previously there was a recall for the catalytic converter and the vehicle was repaired; however, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the oxygen sensor and threading with the stream sensor of the catalytic converter. The sensors were replaced; however, the vehicle was taken to another dealer for the catalytic converter replacement. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483049September 6, 2022
POWER TRAIN
It will stop running while driving or making turn without warning must stop put in park and restart .The more you use more it happens. Very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482530September 2, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482472September 1, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482505September 1, 2022
ENGINE
My engine is shutting down, sometimes in the middle of me driving. My car will shut done and I will stop in the middle of merging into traffic. Or waiting at a light my car will shut down. I almost got rear ended today because my car randomly shut down. No warning lights are on. I have looked up information and this exact problem is happening with other 2016 keep compasses. The dealer I contacted just told me that there were no codes that could be read so he couldn’t tell me what was wrong. I also took my car to advance for them to check everything and the gentleman there also told me no codes were reading. This has been happening for about a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482171August 31, 2022
STRUCTURE:BODY, SUSPENSION
My mechanic reported that car's rear control arm has broken away from frame of car and is a very unsafe condition to use. No warning was given. Was found during normal inspection on mechanics lift. Manufacturer would not help during owners notification of problem but recognized the seriousness of the problem. Dealer has not been notified just my mechanic professional's recommendation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482250August 31, 2022
ELECTRICAL SYSTEM, ENGINE, WHEELS
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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