Jeep Compass Complaints

4,014 consumer complaints on file.

#11488246October 6, 2022
ENGINE, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
The contact owns a 2009 Jeep Compass. The contact stated that the brake pedal would depress to the floorboard with several warning lights illuminated. The contact also stated that the vehicle would overheat with the temperature gauge indicating that the engine was hot. The contact had taken the vehicle to an independent mechanic where she was informed that the electronic stability control module was defective. The contact replaced the battery; however, the failure immediately returned and the brake failure worsened. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488052October 5, 2022
PARKING BRAKE
The contact owns a 2018 Jeep Compass. The contact stated while driving 70 MPH, the parking brake independently activated. The contact stated no warning light was illuminated. The contact stated that she turned off the vehicle and deactivated the parking brake to continue driving to her destination. The contact's daughter also experienced the failure three times while driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487890October 4, 2022
UNKNOWN OR OTHER, STEERING
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487930October 4, 2022
UNKNOWN OR OTHER
I have done some research and found others that say they got the radio relaced for free because it is a safety Hazzard. The radio chooses options on its own such as the climate options and you can't change it when it happens. I can't keep the SOS app on the radio because it randomly chooses it. I have to keep it turned off and there are some things you cannot use without the radio. It controls all of the driver assist options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487495October 2, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parking brake engaged even though it was not. The D on the gear shift was flashing. I had to turn the car off twice and restart while in the middle of an intersection! This is the SECOND time this has happened while driving. I took it to the dealer first time and they could not find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487559October 2, 2022
ENGINE, POWER TRAIN
Just bought vehicle at 33k miles, 1 owner. Records show they changed oil and maintained vehicle ever 3500-4000k miles. Test drove a certified vehicle from big chain dealer, 4days later decide to purchase. Driving home car didn't feel right. Felt jumping? While driving like bubbly? Anyway got home. Lift hood. I hear engine knocking, I hear hissing under hood on top, also and clank clank nosies underneath by cat converter. A certified vehicle a 125 point inspection by a major dealership. I feel I been scammed. There's no way this should have passed inspection at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487324September 30, 2022
UNKNOWN OR OTHER
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486671September 27, 2022
UNKNOWN OR OTHER
The Uconnect screen has started delaminating. This issue causes the radio to jump from screen to screen and station to station. The delaminating also causes the radio to override any operator selections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486642September 27, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, WHEELS
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486376September 26, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486459September 26, 2022
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
Ever since I bought this car the time on the dashboard has started changing on its own.Even after resetting it the time will slowly start changing on its own it still hasn’t been fixed since the service station doesn’t know what’s wrong and it’s too expensive for me to pay to have it taken apart. The airbag lights are constantly flashing go on and off as well as the tire pressure light even though the tire pressure is on the right setting. Most recently the belt under the hood has snapped this will be a second time, it has snapped with in a week of buying the new belt. I have had at least 3 recalls that I know of.Save your money and buy a Toyota.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486568September 26, 2022
UNKNOWN OR OTHER
The vehicle’s touchscreen display has begun delaminating, causing “phantom touches” where the screen starts behaving erratically, as if someone were frantically touching multiple controls. This includes launching and closing apps, changing music, activating the phone and calling people, disabling/changing navigation, and more. There is no way to stop this once it starts, leaving the screen erratically changing and becoming extremely distracting while driving. This has nearly lead to several accidents on the road. This has happened several times since August of this year, growing progressively worse and more distracting over time. The system becomes effectively unusable and the degree of distraction when it occurs while on the road has only been increasing. This is a widely known issue with the Uconnect 8.4 model screens installed in Jeep, Dodge and other FAC marque vehicles. FAC refuses to do anything about it, as it tends to happen after the vehicles are past their standard warranty. I have attempted to communicate with them, however they refuse to help in any way and essentially have told me I’m on my own, much as they have with the thousands of others who have reported this issue with their Uconnect 8.4 systems. The issue is rooted in the adhesive used to hold the digitizer to the display, which begins to melt and seep down into the mounting brackets, separating the digitizer from the screen and forming what looks like air bubbles. FAC knows this, yet refuses to accept any responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486160September 24, 2022
ELECTRICAL SYSTEM
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486029September 23, 2022
VEHICLE SPEED CONTROL:THROTTLE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2015 Jeep Compass. The contact stated that while she was driving at approximately 35 MPH, the throttle body warning light illuminated. The contact stated that the warning light went away and then illuminated again while pressing the accelerator pedal. The contact stated that she was unable to drive over 20 MPH. The vehicle was taken to a local dealer who informed the contact of a recall on the catalytic converter. The vehicle was repaired; however, the contact stated that after one week, the failure reoccurred. The vehicle was taken back to the local dealer and the contact was informed that the diagnosis was that the throttle body needed to be replaced. The contact was provided a cost for the repair however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486124September 23, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485920September 22, 2022
POWER TRAIN, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car is unable to be driven. Sudden shifting and broken down ABS system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485559September 20, 2022
STRUCTURE:BODY
My 2014 Jeep Compass is making vibrating noises, swerving moments and cracking sounds. Brought it to my mechanic, he found that the REAR SUBFRAME is rotted out. The FRONT SUBFRAME is also strating to pivot. Reading up on this issue it seems to be very common yet Chrysler has not made a recall for the safety of the passengers and driver and I was told by Chrysler that the extended warranty was only for models up until 2007 and that's it only for the original owner. I would like to report this issue as it is a serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485210September 19, 2022
FUEL/PROPULSION SYSTEM
I have been told by my mechanics that there is an issue with my vehicle and its oil consumption. Due to the excessive oil burn, I have had to get my oil changes frequently and sooner than expected. My vehicle has suddenly turned off while driving and now has a warning that the "Stop/Start Unavailable Service Stop/Start System."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485214September 19, 2022
ENGINE
Was driving and the vehicle lost all power just as we were turning to cross a road. We would have made it easily if the power was not cut. The car would not accelerate even when the accelerator was pressed all the way down. We were lucky to avoid being hit. Turns out the throttle body failed. I was told this is a very common problem on Chrysler Jeep 2.0 and 2.4 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485238September 19, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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