Jeep Compass Complaints

4,014 consumer complaints on file.

#11479805August 17, 2022
ELECTRICAL SYSTEM
the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479645August 16, 2022
SUSPENSION
Tie rod snapped causing an accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11479301August 15, 2022
UNKNOWN OR OTHER
Touch screen on radio/dash is delaminating causing ghost touches. The delamination has caused issues with AC/heating since it glitches and presses what it wants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479305August 15, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Have replaced Cam Shaft AND Crankshaft Positioning sensors to no avail. Check engine light will come and go, sometimes with the traction control lights as well if the brake is engaged for any length of time. After these lights come on, the jeep loses the ability to accelerate, leaving the car in limp mode. Light goes off after each sensor is replaced, will drive fine for a day or so, and then will leave you stuck. All attempts to diagnose, end in codes that have already been fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479475August 15, 2022
EXTERIOR LIGHTING
It had rained a good bit, as I was driving & once I stopped the interior dome light in the front dripped water. There's no noticeable seal issue outside the truck, and also no noticeable water settled in the light fixture. However it was dripping water.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479114August 13, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478954August 12, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Compass Limited. The contact stated that half of the center display touchscreen was delaminating. The contact stated that the failure had caused the touchscreen to randomly engage and disengage the radio and AC system. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional information was provided. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478533August 10, 2022
ELECTRICAL SYSTEM
I own 2 2018 Jeep Compasses and we have the same problem in both vehicles where the start/stop function malfunctions. It will either not work at all, or it randomly will cause our vehicles to stall, this happens more when our oil is low. The vehicles have stalled on me several times while driving in a public road with traffic behind me and almost caused me to crash. One Jeep has already been brought to a JEEP dealer (that charged us almost $100 to check for defects) and they said everything was fine. They do not acknowledge the problem nor do they try to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478702August 10, 2022
ENGINE
Engine is consuming oil at an alarming rate. Not time for an oil change and have already had to add oil twice. Low oil pressure light comes on. No known leaks, engine is clean, no oil under hood. Based on other complaints this needs to be investigated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478246August 8, 2022
POWER TRAIN, STEERING
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477998August 7, 2022
EXTERIOR LIGHTING, SERVICE BRAKES
My head lights go out and will not come on while driving and the parking brakes turns on by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478001August 7, 2022
FUEL/PROPULSION SYSTEM, ENGINE
I owned a 2014 Jeep Compass with 63,xxx miles on it. I bought the vehicle brand new. On (3) occasions so far, the engine stalled out immediately after filling the gas tank. It will restart and sputter for 10-15 seconds and then run just fine. On the latest incident, after leaving a gas station after filling up the gas tank, I went to pull out into heavy, busy traffic, the engine stalled out once again. Placing me in a very dangerous situation! Obviously! My research on Jeep forums and other car maintenance websites shows the problem is very likely caused by a bad/defective Rollover Valve. The rollover valve is located inside the gas tank. Apparently, the valve gets triggered off while refilling the gas tank when near full. Noted that the Check Engine Light did not common on. During my research on Jeep Forums and other related Jeep websites, I've noticed the engine stalling issue on many other Jeep Compass and Jeep Patriots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478032August 7, 2022
POWER TRAIN
Vehicle jolts back and forwards while shifting while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477927August 6, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have a 2018 Jeep Compass with 22k miles. The touch screen panel is delaminating, it started in June at the top of the screen and has already moved almost halfway down the screen. It’s causing “ghost touches”. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It’s distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won’t, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don’t know if the lights are going to work when I have to drive at night. I can’t see the roads in poorly lit areas, other cars can’t see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the Jeep has always had bugs, but nothing like the screen and headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477966August 6, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle consumes oil at an alarming rate despite being fixed by dealership. The oil pressure light will come on and stall the vehicle WHILE driving, usually while turning. This will shut off the vehicle in the middle of roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477510August 4, 2022
ENGINE, ELECTRICAL SYSTEM
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477580August 4, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The unconnect radio worked fine for 3 years until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up and now summer, I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. I cannot control the radio, temperature, GPS navigation, backup camera, etc. Google it this is a know issue jeep need to put a recall out on these radios. The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477617August 4, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Jeep Compass. The contact stated while driving approximately 45 MPH, the vehicle rear end swerved to the right while driving straight. The contact stated no warning light was illuminated. The contact regained control and stopped the vehicle. The contact inspected the vehicle and noticed that the rear underside was severely rusted; causing the rear suspension to separate from the under body. The contact was able to drive to his residence. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477290August 3, 2022
ENGINE
BURNING OR LOOSING COOLANT, NO LEAKS OR BUSTED HOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477095August 2, 2022
UNKNOWN OR OTHER
The uconnect system screen malfunctions and the screen turns black at times. The system can also make random loud noises while driving. The screen will also keep the backup camera on while you are in drive and cause a major distraction if you look at it. The uconnect screen also has delamination and has bubblin on the screen which is a common problem across many Jeep-Dodge-Ram-Chrysler models between the years of 2017-2019 with the research I have found. In my car it causes ghost movements and screen locking ehich can be incredibly dangerous and distracting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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