Jeep Compass Complaints

4,014 consumer complaints on file.

#11195863April 12, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
UPDATE TO MY PREVIOUS COMPLAINT: I LEASED THIS CAR ON JANUARY 12, 2019. IT IS BRAND NEW. THE CAR WAS HAVING TROUBLE STARTING AGAIN TODAY AND YESTERDAY. I TURNED IT ON THE NORMAL WAY AND IT WAS FINE IN PARK, BUT WHEN I SWITCHED TO DRIVE IT SHUT OFF. THE D STARTED FLASHING (AGAIN) SO I PUT IT BACK IN PARK, AND THE CONSOLE TOLD ME TO PRESS THE BRAKE AND PRESS STOP/START, WHICH I DID ATTEMPT BUT THE BRAKE WAS LOCKED AND THIS DID NOT WORK. THE RED LIGHTNING BOLT AND CHECK ENGINE LIGHT BOTH CAME ON. THE RED LIGHTNING BOLT WARNING LIGHT INDICATES A PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL. IT ALSO STALLED AND WAS HARD TO STEER AS USUAL NOW, THOUGH PUTTING IT IN 4WD MAKES IT A BIT EASIER TO CONTROL. I AM NOW EVEN MORE SCARED TO OPERATE THIS VEHICLE AND FEEL LIKE IT IS GOING TO FALL APART WHILE I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195916April 12, 2019
ENGINE, POWER TRAIN
KEEPS JERKING AND LOSING POWER WHILE ACCELERATING ON HIGHWAYS/BUSY ROADS/HILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195365April 10, 2019
SERVICE BRAKES, ENGINE, STEERING
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195435April 10, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AROUND 80,000 MILES MY CAR STOPPED ACCELERATING AND APPEARED TO STAY IN 1ST GEAR (I DRIVE AN AUTOMATIC). LUCKILY, I WAS DRIVING ON A RESIDENTIAL STREET. THEN THE CHECK ENGINE LIGHT, THE TRACTION LIGHT, AND A RED LIGHTNING BOLT LIGHT TURN ON. WHEN I TOOK THE CAR TO THE DEALERSHIP THEY DIAGNOSED THE CAR NEEDS A NEW THROTTLE BODY, WIRING, AND A NEW BATTERY. THE BATTERY ENDED UP FAILING SHORTLY AFTER I BROUGHT IT INTO THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195440April 10, 2019
ELECTRICAL SYSTEM
MY 2017 JEEP COMPASS IS VERY FAULTY AND HAS BEEN IN THE DEALERSHIP MAINTENANCE AREA FOR THE SAME ISSUE MULTIPLE TIMES. I HAVE ATTACHED SUPPORTING DOCUMENTATION OF THE THREE DIFFERENT TIMES IN THE SHOP FOR THE SAME/SIMILAR ISSUES. THE FOLLOWING CONCERNS ARE INCLUDED IN THIS DOCUMENTATION: (1) THE VEHICLE TURNED OFF WHILE IN MOTION DRIVING ON A CITY STREET, THE PARKING BREAK ENGAGED AND PREVENTED THE VEHICLE FROM MOVING FURTHER IN THE MIDDLE OF THE CITY STREET. (2) THE VEHICLE REFUSED TO START WHEN PARKED IN A GARAGE. ONCE PRESSING THE START BUTTON MULTIPLE TIMES, THE VEHICLE STARTED AND MULTIPLE SERVICE LIGHTS CAME ON, INCLUDING "SERVICE ESP" AND "SERVICE 4WD". THIS HAS HAPPENED MULTIPLE TIMES OVER THE LIFE OF OWNING THE VEHICLE (ONLY 23 MONTHS AND ABOUT 18,000 MILES). I HAVE INCLUDED TWO SERVICE RECORDS (THE FIRST TIME AND MOST RECENT TIME IT WAS TAKEN TO THE DEALERSHIP), I DO NOT HAVE THE THIRD RECORD WITH ME AS THE VEHICLE IS IN FOR MAINTENANCE CURRENTLY AND THE OTHER INVOICE IS IN THE VEHICLE, HOWEVER YOU CAN SEE RECORD OF THE SECOND VISIT IN THE RECORD FROM 4/9/2019. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHER DRIVERS GIVEN MY HISTORY WITH MY VEHICLE AND HOPE TO GET THIS PERMANENTLY FIXED INSTEAD OF PUTTING A BAND AID ON IT AS THE DEALERSHIP HAS DONE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195462April 10, 2019
ENGINE
MY VEHICLE HAS STALLED WHEN STOPPED AT AN INTERSECTION OR ON THE HIGHWAY IN STOP & GO TRAFFIC. IT'S HAPPENED SEVERAL TIMES AND THE JEEP DEALER TELLS ME THIS WILL HAPPEN WHEN IT NEEDS AN OIL CHANGE. I PURCHASED MY VEHICLE IN JUNE 2018 AND AVE 11,800 MILES ON THE CAR AND HAVE HAD 3 OIL CHANGES, DUE TO THE VEHICLE SHUTTING DOWN WHILE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195476April 10, 2019
STRUCTURE:BODY
OUR 2008 JEEP COMPASS HAS A CLUNKING NOISE ON THE DRIVER'S SIDE NEAR THE FRONT WHEEL WHEN DRIVING AND TURNING THE WHEEL. WE TOOK IT TO A MECHANIC AND HE STATED THE SUBFRAME IS HEAVILY CORRODED AND IS RUSTING OUT. THIS IS A KNOWN ISSUE WITH THIS YEAR, MAKE, AND MODEL AND WAS COVERED UNDER AN 'EXTENDED WARRANTY' BULLETIN THAT WE WERE NOT TOLD ABOUT AND NOW THAT HAS EXPIRED AND IT IS NOT COVERED ANYMORE. I WAS TOLD THE BULLETIN EXPIRED 9/2017 SO NOW 1 YEAR AND 7 MONTHS LATER MY VEHICLE WITH ONLY 112K MILES IS GOING TO NEED AN EXPENSIVE FIX OR BASICALLY BE JUNKED. THE 2007 VEHICLES HAD A RECALL AND EVEN THOUGH MINE WAS MANUFACTURED IN 2007 THERE IS NO RECOURSE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194928April 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
LESS THAN 2500 MILES AS OF TODAY. SINCE START OF LEASE IN JANUARY: CHECK TIRE PRESSURE SYSTEM LIGHT ON, CHECKED 5 TIMES PRESSURE IS FINE. CAR STALLS AND STOPS WHEN DRIVING ON HIGHWAY. DOES NOT ACCELERATE. CAR FAILS TO START, SAYS PRESS BRAKE AND START BUTTON BUT DOES NOT START UNTIL 3X OF TURNING OFF AND ON. SOMETIMES D FLASHES; SOMETIMES A@ FLASHES ON SCREEN. DOES NOT ALWAYS RESTART AT TRAFFIC LIGHTS WHEN A@ IS NOT PRESSED. FOR THIS REASON I ALWAYS PRESS A@ TO REDUCE STALLING. CAR WILL NOT INITIALLY START WHEN A@ IS PRESSED. IN THE LAST THREE WEEKS: ENGINE NOT WARM ENOUGH NOTICE APPEARS CONSTANTLY DESPITE WARMING CAR 5 PLUS MINUTES IN 60 DEGREE WEATHER. REAR PASSENGER SPEAKERS CRACKLING AND STATIC SOUNDS. STRANGE CREAKING SOUND WHEN ACCELERATING, BRAKING OR DRIVING AROUND 30-35 MPH. STALLING/GEAR ISSUES/FLASHING R AND D CAUSED CAR TO GO FORWARD OVER PARKING LOT BUMP AND INTO GRAVEL DITCH INSTEAD OF REVERSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194961April 9, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
THE VEHICLE WAS IN MOTION ON HIGHWAY 180. THE VEHICLES SERVICE ENGINE LIGHT, TRANSMISSION LIGHT, ELECTRONIC PARKING BRAKE, AND SERVICE HILL HOLDER TURNED ON. I STOPPED THE VEHICLE IN THE SHOLDER. I CHECKED THE TRANSMISSION AND ENGINE OIL AND BOTH WERE GOOD. I TRIED PUTTING THE VEHICLE ON DRIVE AND THE ELECTRONIC PARKING LIGHT CAME ON AND STOPPED THE VEHICLE FROM GOING ON DRIVE. THE LIGHT STAYED ON FOR THE ELECTRONIC BRAKING SERVICE. I WAS ABLE TO TAKE IT OFF THE BRAKE STILL WITH THE SERVICE LIGHTS ON. I WAS GOING TO SHIFT IT INTO DRIVE WHEN IT MADE A STRONG POPPING AND SCREECHING SOUND ON THE TRANSMISSION WHEN PLACED ON REVERSE. I MOVED IT TO DRIVE AND IT DID THE SAMETHING. I TRIED GIVING IT GAS AND THE D FOR DRIVE WOULD JUST BLINK AND THE VEHICLE WOULD NOT MOVE. I WAITED 30 MINUTES AND TRIED MOVING IT BUT NOTHING HAPPENED. I SWITCHED THE GEAR FROM PARKING TO DRIVE HEARING THE POPPING SOUND AS I SHIFTED FROM THE P R N D. I WAS ABLE TO DRIVE IT FOR 10-15 MINUTES AND THE TRANSMISSION STARTED HEATING UP FROM 180F TO 192F. WHILE LEAVING THE VEHICLE STOPPED FOR A WHILE THE TRANSMISSION TEMP DID COOL OFF BUT I WILL HAVE IT SERVICED SINCE I AM STILL STOPPED AT THE HIGHWAY WITH MY FAMILY WHILE WRITING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195047April 9, 2019
UNKNOWN OR OTHER
OIL CONSUMPTION LOW 2 QUARTS AT 3500 MILES CURRENTLY DOING OIL CONSUMPTION TEST REPLACING ONE QUART OF OIL EVERY 1000 MILES. CONCERN IS THE DEALER SAID AUTO SHUTOFF NO MATTER WHERE I'M AT IF OIL LEVEL DROPS TO LOW. SHOULDN'T HAVE TO WORRY ABOUT THIS WITH NEW VEHICLE. DRIVING GRANDCHILDREN TO SCHOOLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195248April 9, 2019
SERVICE BRAKES
WHILE DRIVING VEHICLE AT VARYING SPEEDS THE PARKING BRAKE AUTOMATICALLY ENGAGES BY ITSELF, SHUTTING THE VEHICLE DOWN. THIS HAS HAPPENED MULTIPLE TIMES AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WAITING FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194633April 8, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS ATTEMPTING TO TURN INTO HER NEIGHBORHOOD, THE VEHICLE HESITATED. THE FAILURE USUALLY OCCURRED WHILE DRIVING 30 MPH. ALSO, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAST CAROLINA DODGE JEEP RAM (3401 S MEMORIAL DR, GREENVILLE, NC 27834, (888) 848-5262) WHERE IT WAS DIAGNOSED THAT THE STOP/START SENSOR NEEDED TO BE REPLACED. A NEW SENSOR WAS INSTALLED;. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,079. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194717April 8, 2019
POWER TRAIN
2011 MANUAL TRANSMISSION WITH 115K MILES. HIT A POTHOLE AND BEGAN MAKING NOISE IN ENGINE. TOOK TO REPAIR SHOP. THEY FOUND METAL FRAGMENTS IN TRANSMISSION FLUID RESERVOIR. STILL SHIFTS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194760April 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VEHICLE SPONTANEOUSLY CAUGHT FIRE IN DRIVEWAY.*DT CONTACT STATED THE INSPECTOR WHO INSPECTED THE JEEP SAID FIRE WAS DUE TO ELECTRICAL ISSUES.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11194318April 6, 2019
SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING THE LEFT (FRONT DRIVER SIDE) LOWER CONTROL ARM FELL FREE FROM THE STEERING KNUCKLE WHICH ATTACHES IT TO THE WHEEL, CAUSING SIGNIFICANT REDUCTION IN THE ABILITY TO STEER AND EVENTUALLY THE LOWER CONTROL ARM (MOVING LOSE UNDER THE CAR), BECAME LODGED BETWEEN THE WHEEL RIM AND THE BRAKE ASSEMBLY CAUSING THE THE LEFT FRONT TIRE TO SHIFT FORWARD INTO THE FRONT FENDER / BUMPER AND BECOME IMMOBILE. LUCKILY THE VEHICLE MADE IT HOME AND IT WAS IN PARKING THE VEHICLE THAT THE LOWER CONTROL ARM BECAME WEDGED BETWEEN THE TIRE INNER RIM AND BRAKE ASSEMBLY, SO NO CRASH OR INJURY OCCURRED, BUT IT COULD HAVE BEEN VERY SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194334April 6, 2019
POWER TRAIN
AT 60,000 MILES A WHOMP, WHOMP NOICE STARTED FROM THE REAR OF THE JEEP WHILE DRIVING. MOST NOTICEABLE AT 45 TO 55 MPH ON HIGHWAY. DEALERSHIP DIAGNOSED IT AS A REAR HUB BEARING. TOTAL COST FOR REPAIR WAS $613.00 BEFORE TAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193985April 5, 2019
ENGINE
CAR IS BURNING THROUGH OIL TOO FAST. IT HAS STALLED ON ME (WITHOUT WARNING) 5 OR 6 TIMES IN THE PAST 8 MONTHS DUE TO LOW OIL. TOOK TO DEALER TWICE AND WAS TOLD TO JUST GET AN OIL CHANGE-THEY REFUSE TO CHECK ANYTHING ELSE AND THAT THIS IS TYPICAL OF THE COMPASS. I SHOULD NOT HAVE TO SPEND THE MONEY TO GET FREQUENT OIL CHANGES ON A CAR USING SYNTHETIC OIL. I DO NOT FEEL SAFE DRIVING IN A VEHICLE THAT COULD SHUT OFF AT ANYTIME WITHOUT WARNING. THIS HAPPENED AT 8100 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193988April 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I TOOK MY CAR TO GET FIXED AND THE JEEP COMPASS WAS HAVING ISSUES WITH THE CRANKSHAFT MY CRANKSHAFT HAVE TO BE COMPLETELY REPLACED AND I JUST FOUND OUT THAT THERE WAS A RECALL ON THE 2016 JEEP COMPASSES. MY CAR WON'T TURN OFF AT HIGH SPEED AND THAT LITTLE SPEED IN THE MIDDLE OF NOWHERE AT A LIGHT DRIVING THIS WAS EXTREMELY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194135April 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THE VEHICLE WENT IN TO LIMP MODE CAUSING NO ACCELERATION, NO POWER. THE CAR IS NOW STICKING IN LOW GEAR. THIS IS ON GOING AND COSTLY. AND ABOVE ALL DANGEROUS WHEN THE VEHICLE DECIDES NOT TO WORK ON THE INTERSTATE. CHRYSLER KNOWS ABOUT THIS AND CONTINUES TO IGNORE ISSUE AND THROWS COST BACK ON CONSUMER. ALSO, DOES NOT GIVE ANY CODES TO FIND OUT WHAT'S GOING ON WITH JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193959April 4, 2019
ENGINE
4800 MILES MADE MONTH FOLLOW UP OVER NEXT WEEK TRIED TO TURN OFF STOP/START FEATURE TO SEE WHAT HAPPENED FOR NEXT 6 MONTHS MPG. . I HAVE BEEN TOLD IT IS A COINCIDENCE NOT THE ISSUE BUT MY CAR STARTED SHUTTING OFF 2/3 INTO TURN, GOING UP A SLIGHT INCLINE, COUPLE TIMES SLOWING DOWN FOR TRAFFIC LIGHT, BUT NOT AT A STOP AND DIDN'T WANT TO RESTART. DAY OF CAR FOLLOW UP 3 TIMES TURNING RIGHT IT DIES AND LOW OIL PRESSURE FLICKED ON FOR ABOUT A SECOND. WAS TOLD NEEDED A NEW ENGINE THEN TODAY TOLD CHRYSLER ENGINEERS SAID NO ITS SOMETHING WITH NEW CAR AND SOLVENT CAUSING OIL ISSUE IT WAS TOO LOW BUT NOT LEAKING OUT/ I'M TOLD THEY WILL CHECK OIL CONSUMPTION EVERY 1000 MILES AND STAND BY PRODUCT, LOCAL DEALER SAID COME BACK AT 500 MILES. WHAT IF IT DIES IN HEAVY TRAFFIC OR ON HIGHWAY? TRADED AN OIL BURNING AUDI FOR JEEP IT CAN'T BE GOOD FOR THE ENGINE BUT NOW I'M FACED WITH NEW CAR AND WORRIED IT WILL DIE CAUSING ME TO END UP A STATISTIC. WHY DIDN'T LIGHT COME ON EARLIER AND WHY ONLY A SECOND TO WARN WHEN THE CAR WAS ALREADY SHUT DOWN WHEN IT WARNED ME? SOME RECALLS WERE MADE WHY ISN'T MINE OR OTHERS I'M READING ABOUT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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