Jeep Compass Complaints

4,014 consumer complaints on file.

#11190937March 22, 2019
ENGINE, STEERING
MY CAR SUDDENLY STALLED AND CAUSED MY WHEEL TO LOCK UP. MY CAR WOULD NOT ACCELERATE UNTIL I SHUT THE CAR OFF AND THEN TURNED IT BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190312March 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND GOING AROUND CURVES, THE VEHICLE LOST POWER AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,523.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187488March 18, 2019
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE FAILURE LEFT THE CONTACT STRANDED ON THREE OCCASIONS. ADDITIONALLY, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL DODGE CHRYSLER JEEP RAM (LOCATED AT 13355 SW 137TH AVE, MIAMI, FL 33186, (786) 231-2120) TO BE DIAGNOSED, BUT THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,216.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187310March 17, 2019
ENGINE, UNKNOWN OR OTHER
THE JEEP COMPASS IS EQUIPPED WITH A VERY DANGEROUS ESS START/STOP SYSTEM. FIRST YOU MUST DEACTIVATE IT EVERY TIME YOU START THE VEHICLE. SECONDLY WHEN THE VEHICLE SHUTS OFF AT A STOP LIGHT OR STOP SIGN, IT FEELS MORE LIKE IT STALLS THAN SHUTS OFF, A SHUDDER GOES THRU THE VEHICLE AND THE ENGINE SPUTTERS AND DIES. TAKE YOUR FOOT OFF THE BRAKE AND MAYBE IT WILL RESTART THE VEHICLE, MAYBE NOT. MINE SPUTTERED TO LIFE BUT HAD NO POWER, VERY SLOWLY THE VEHICLE SPUTTERED INTO THE MIDDLE OF AN INTERSECTION AND I THOUGHT THE CAR WAS GOING TO STALL AND QUIT IN THE MIDDLE OF THE INTERSECTION. (I HAVE READ ABOUT THIS HAPPENING TO HUNDREDS OF JEEP COMPASS VEHICLES. LUCKILY I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. I WAITED ABOUT 10 MINUTES RESTARTED THE VEHICLE AND TURNED OFF THE ESS SYSTEM. THIS IS A VERY DANGEROUS SYSTEM, AND JEEP SHOULD BE FORCED TO RECALL IT AND FIX IT, OR GIVE OWNERS A WAY TO PERMANENTLY DEACTIVATE IT WITHOUT HAVING TO UNPLUG THINGS UNDER THE HOOD THAT RESULT IN WARNING LIGHTS ON THE DASH. EXTREMELY POOR AND DANGEROUS DESIGNED ESS SYSTEM. PLEASE DO NOT WAIT UNTIL SOMEONE DIES TO MAKE THEM FIX THIS!!!! IT AFFECTS ALL 20117.5 - 2019 MODEL YEAR VEHICLES EQUIPPED WITH THE ESS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187343March 17, 2019
ENGINE
WHILE DRIVING ON BOTH CITY STREETS AND HIGHWAY THE ENGINE SHUTS OFF WITHOUT ANY WARNING. THIS CAUSES A LOSS OF POWER STEERING AND ABS BRAKING MAKING IT VERY DIFFICULT TO SAFELY GET THE CAR OFF THE ROAD AND AVOID ACCIDENTS. ONCE I'M ABLE TO STOP AND PUT THE CAR IN PARK IT WILL RESTART AND DRIVE NORMAL AGAIN. BEFORE, DURING, AND AFTER THE ENGINE SHUT DOWN THERE ARE NO LIGHTS ON THE DASH OR CODES IN THE COMPUTER THAT IDENTIFY AN ISSUE. THIS HAPPENS AT LEAST THREE TIMES A WEEK IN ALL TEMPETURES AND CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187288March 16, 2019
ENGINE
THIS IS A RAND NEW VEHICLE WITH LESS THAN 100 MILES. INTERMITTENT STARTING. WILL NOT START CONSISTANTLY. KNOWN PROBLEM WITH THE VEHICLE, NEEDS A SOFTWARE UPGRADE BUT STILL DO NOT HAVE ONE. THIS IS A SAFETY ISSUE, AS YOU CAN PUT THE VEHICLE IN GEAR WITHOUT THE ENGINE E RUNNING AS THE VEHICLE THINKS THE ENGINE IS RUNNING BUT IT IS NOT!. THE DEALERSHIP HAS ACKNOWLEDGED THE PROBLEM BUT DOES NOT HAVE A FIX. STAR CASE S1808000285 NO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187150March 15, 2019
UNKNOWN OR OTHER
SUBFRAME IS FRONT OF CAR IS ROTTED OUT. HAZARDOUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186939March 14, 2019
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC CONTROL THROTTLE STARTED TO GO ALL OF A SUDDEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186684March 13, 2019
ENGINE
VEHICLE STALLED ON FOUR DIFFERENT OCCASIONS ON TWO DIFFERENT DATES, TWICE WHILE YIELDING TO INTERSTATE RAMP, ONCE WHILE STOPPED AT TRAFFIC LIGHT, AND ONCE WHILE IN MOTION ON CITY STREET.. VEHICLE HAD TO BE PLACED IN PARK TO RESTART AND DID NOT ENGAGE IMMEDIATELY, ONLY AFTER MULTIPLE ATTEMPTS AND FAILED TURNOVER. REPORTED STALLS OCCURRED IN VARYIED TEMPERATURES. VEHICLE IS 4 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186386March 13, 2019
VEHICLE SPEED CONTROL
ETC LIGHTS COMES IN AND THE CAR THE LOOSES POWER. IT GOES LIMP AND WANTS TO STALL. IT LOSES CONTROL OVER THE THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186582March 13, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186584March 13, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186046March 12, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR WOULD SHUT OFF WHILE DRIVING ON HIGHWAY AND STREETS. MY CAR SHUT OFF AT HIGH SPEED, LOW SPEED, SHORT DISTANCE AND LONG DISTANCE. I WAS ADVISED BY A MECHANIC THAT THIS WAS THE CRANKSHAFT SENSOR THAT WAS RECALLED ON 2016 JEEP VEHICLES THOUGH MID JULY AND MY CAR IS AUGUST (RECALL S89). I TOOK VEHICLE TO JEEP DEALERSHIP AND WAS ADVISED THAT THE CAUSE IS THE CRANKSHAFT CENSOR BUT IM BEING CHARGED $350 FOR THIS SAME BAD PART BECAUSE MY VEHICLE IS NO LONGER UNDER WARRANTY. I ALMOST DIES ON THE HIGHWAY DUE TO THIS FAULTY PART. I TOOK MY CAR TO 3 MECHANICS AND WILL OUT OF POCKET $800 BECAUSE THE RECALL DID NOT EXTEND TO MY VEHICLE. ITS WRONG AND EXTREMELY UNSAFE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186111March 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE CONTACT CALLED THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216, (412) 343-1200) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186229March 12, 2019
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT CONSUMER HAD IT REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185722March 11, 2019
ENGINE
THE ENGINE SHUTS OFF WITH NO WARNING WHILE IN MOTION, WE EXPERIENCED THIS 3 TIMES IN THE PAST FEW MONTHS. THE LAST TIME IT HAPPENED WE ALMOST GOT REAR-ENDED BY A SEMI TRUCK WHILE DRIVING ON THE STREET, LUCKILY THE DRIVER WAS ABLE TO PULL AROUND US HONKING HIS HORN THE WHOLE WAY THROUGH. I CALLED JEEP/ CHRYSLER CORPORATE TO EXPRESS THE SAFETY CONCERNS AND THEY ADVISED THAT "THE ENGINE WAS DESIGNED TO SHUT OFF WHEN THE OIL WAS LOW TO PROTECT ITSELF". I REPLIED THAT THE VALUE OF AN ENGINE DOES NOT COMPARE TO THE SAFETY OF MY FAMILY OR OTHER MOTORIST. THE DEALERSHIP TRACED THE ISSUE BACK TO THE OIL CONSUMPTION ON THE 4 CYLINDER ENGINES, THEY CLAIM THAT THROUGH THEIR OWN GUIDELINES IT IS OK FOR THE JEEP COMPASS TO BURN 1 QUART OF OIL EVERY 2,000 MILES (SEEMS HIGH). THE ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND IS DESIGNED TO SHUT OFF WHEN THE OIL IS LOW. THE 2018 JEEP COMPASS DOES NOT HAVE AN OIL PRESSURE GAUGE SO DRIVERS DO NOT HAVE A WARNING AS TO WHEN THE VEHICLE MAY POTENTIALLY SHUT-OFF. I COMPLAINED ABOUT THAT AS WELL AND THEIR RESPONSE WAS FOR ME TO CHECK AND ADD OIL EVERY TIME I PUMP GAS, SOMETHING YOU DON'T EXPECT TO DO ON A NEW VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT THERE ARE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT HIS HANDS WERE TIED UNTIL CHRYSLER ISSUES A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185855March 11, 2019
ENGINE, UNKNOWN OR OTHER
THE SUBFRAME IS ROTTING OUT TO THE POINT IT'S DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185922March 11, 2019
ELECTRICAL SYSTEM
THE CAR RANDOMLY FAILS TO START WITH THE PUSH OF THE START BUTTON. IT SAYS TO PRESS THE BRAKE PEDAL AND THE BUTTON TO START, HOWEVER IT WILL NOT WORK. NOTHING HAPPENS. EVENTUALLY IT WILL START, COULD BE 1 MINUTE, COULD BE 10 OR 15 MINUTES. SOMETHING IS OBVIOUSLY WRONG. SERVICE OF COURSE COULD NOT DUPLICATE THE ISSUE, SO NOTHING WAS FIXED. IT HAS HAPPENED AROUND 5 TIMES IN THREE WEEKS. CAR IS BRAND NEW. I ASSUME THIS IS SOME ISSUE AFFECTING MORE THAN JUST MY VEHICLE. IF THE START BUTTON DOESN'T WORK, THERE IS NO OVER RIDING WAY TO START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185567March 9, 2019
UNKNOWN OR OTHER
LEAKS WATER THROUGH DOME LIGHT WHILE DRIVING. WATER POOLS IN THE DOME LIGHT AND AFTER HEAVY RAINS I FIND 2 INCH PUDDLES OF WATER ON MY PASSENGER SIDE FLOOR. THIS IS NOT ONLY A FIRE HAZARD AS IT'S COMING THROUGH AN ELECTRIC PORT DRIPPING ON MY RADIO BUT ALSO JUST A HAZARD WHEN DRIVING AND SURPRISED WITH WATER POURING OUT OF THE LIGHT. HAS BEEN CONSISTENTLY GETTING WORSE FOR YEARS NOW, STARTED WITH THE OCCASIONAL DRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185428March 8, 2019
SERVICE BRAKES, ENGINE
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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