Jeep Compass Complaints

4,014 consumer complaints on file.

#11206316May 8, 2019
SUSPENSION, WHEELS
WHEN DRIVING OVER BUMPS YOU CAN CLEARLY HEAR THE SUSPENSION OR STRUTS. YOU CAN HEAR THEM ALSO WHILE JUST DRIVING DOWN THE ROAD. SOMETIMES IT SOUNDS LIKE THE BOLTS ARE GONNA COME OUT. IT ALSO HAVE SOME KIND OF CREAKY NOISE SOMETIMES AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205724May 6, 2019
FUEL/PROPULSION SYSTEM, SUSPENSION
PURCHASED IN 2017, 4 MONTHS LATER PUT CLOSE TO $4000.00 IN SUSPENSION AND FUEL FILLER TUBE DUE TO EXTREME RUSTING. NOW ON APRIL 15, 2019 TOOK IT IN FOR OIL CHANGE AND WAS WRITTEN ON PAPER BUT NOT TOLD TO ME. I JUST WAS GOING THROUGH THE PAPERS TODAY BECAUSE THE BBB SAID THEY CAN'T HANDLE MY PROBLEM. MDH 0826XX IS A SAFETY BULLETIN THAT EXTENDED THE COVERAGE FOR THIS PROBLEM. I STILL OWE ON THIS AND THE DEALER SHOULD BE HELD ACCOUNTABLE FOR ALL OF THESE PARTS I PAID FOR SOME ALREADY BUT THIS I WON'T PAY FOR. WHY ISN'T RANDY WISE CHYRSLER RESPONSIBLE? ALL THESE SAFETY THINGS SHOULD HAVE BEEN FIXED BEFORE THEY SOLD IT WITH TERRIBLE SAFETY DEFECTS THAT THEY WERE AWARE OF. YOU CAN'T DO ALL THE SUSPENSION WORK THEY DID AND NOT NOTICE A ROTTEN CRADLE!!! I AM MORE UPSET NOWTHAN I CAN EVEN SAY. I'M A 69 YEAR OLD WOMAN WITH A 72 YR OLD DISABLED HUSBAND!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205766May 6, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205843May 6, 2019
ENGINE, VEHICLE SPEED CONTROL
VEHICLE HAS ISSUES ACCELERATING SPUTTERS AND JERKS BETWEEN 25 AND 45 MILES PER HOUR. HAD A MECHANIC CHECK THIS ISSUE AND SAYS IT HAS SOMETHING TO DO WITH A DEFECTIVE OR DAMAGED TRANSMISSION. VEHICLE HAS LESS THAN 100,000 MILES AND WAS JUST RECENTLY PURCHASED FROM A DEALER AND HAD A GOOD RATING. VEHICLE HAD THIS PROBLEM SINCE PURCHASE AND HAS BEGUN TO GET WORSE. THIS ISSUE ONLY HAPPENS WHEN SHIFTING FROM 2 ND TO 3 RD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205575May 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205654May 3, 2019
ENGINE
THIS WOULD BE THE SECOND TIME ON THIS 2018 JEEP COMPASS WITH ONLY 5000K MILES THAT THE VEHICLE CONSUMES ENGINE OIL LEAVING IT VERY LOW WITH ALMOST NO OIL ON THE DIP STICK. FIRST TIME IT HAPPENED THE VEHICLE ONLY HAD 2000K MILES. THE FIRST TIME I ENCOUNTERED A PROBLEM WAS ON THE FREEWAY HEADING HOME WHEN THE CHECK ENGINE LIGHT CAME ON. AND THE VEHICLE SHOOK AS WELL, AS IF IT WERE STRUGGLING. THE ENGINE LIGHT WENT AWAY BUT THE NEXT COUPLE OF TIMES AS I DROVE ON THE STREET THE VEHICLE WOULD TURN OFF A FEW TIMES. IT WOULD TURN BACK ON BUT IT STRUGGLED A LITTLE TO TURN ON. WHEN I TOOK IT TO THE DEALER AT 2000K MILES THE DEALER TOLD ME THAT THEY WERE UNABLE TO LOCATE THE PROBLEM ON THE VEHICLE. THE VEHICLE DOESNT LEAK ANY OIL. THEY ALSO DID A FEW UPDATES TO THE VEHICLE COMPUTER BECAUSE IF WAS IN NEED OF UPDATES. NOW VEHICLES IS AT 5OOOK MILES AND ONCE AGAIN VERY LOW OIL IN ENGINE. CURRENTLY THE VEHICLE DOESNT STALL OR HAVE ANY LIGHTS ON. I WILL BE GOING BACK TO THE DEALER AGAIN TO GET IT CHECKED ABOUT THE CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205352May 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE KEPT LOSING OIL AND MORE HAD TO BE ADDED. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PELLEGRINO CHRYSLER JEEP (241 GLASSBORO RD, WOODBURY HEIGHTS, NJ 08097, (856) 848-7474) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58460594. THE MANUFACTURER INFORMED THE CONTACT TO HAVE AN OIL CONSUMPTION TEST. THE FAILURE MILEAGE WAS 5,235.*DT CONSUMER STATED FIRST TIME CAR STALLED ONLY HAD ABOUT 2500 MILES. CONSUMER HAD TO SHUT THE CAR OFF AND ON. CAR HAS STALLED TWICE. AT THE MOMENT CONSUMER HAS 5300 MILES AND WILL BE GETTING FIRST OIL CHANGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205377May 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE ETC LIGHT COMES ON AND THE VEHICLE WON'T GO WHEN STEPPING ON THE GAS. THE ENGINE CUTS OFF IN THE MIDDLE OF DRIVING. SOME DAYS IT STARTS SOME DAYS IT DOESN'T. REPLACED THE RELAY SWITCHES TWICE AND THE ETC. NEITHER SEEMS TO HELP. I DRIVE A HIGHWAY TO WORK EVERYDAY AND I PRAY THAT IF IT ACTS UP, I CAN FIND A PLACE TO PULL OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204957May 1, 2019
ELECTRICAL SYSTEM
THE START/STOP SYSTEM FAILED AT A STOP SIGN AND MY CAR STALLED AND I COULDN'T GET THE CAR MOVING UNTIL I TURNED OFF THE AUTOMATIC STOP/START SYSTEM. THE START/STOP ICON APPEARED WITH AN EXCLAMATION POINT WITH THE WORDS "STOP/START SYSTEM FAILURE" ON THE DASH. MY CAR IS A MONTH OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205015May 1, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204695April 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR DOES NOT WANT TO GO OVER 20 CAN PUSH ON THE GAS AND WILL NOT GO FASTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204336April 29, 2019
ELECTRICAL SYSTEM, ENGINE, WHEELS
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204568April 29, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT A 2019 JEEP COMPASS LIMITED 5 DAYS AGO ALL SEEMED WELL AT FIRST THEN ON THE FIFTH DAY I WENT ON MY LUNCH BREAK AND CAR WOULD NOT TURN ON. TRIED LOCKING, UNLOCKING, PUSHING THE START BUTTON REPEATEDLY. AFTER ABOUT 20 MINUTES CAR STARTED ON THE WAY TO MY DESTINATION THE CAR STALLED AND WOULD NOT TURN ON AND AFTER A FEW MINUTES FINALLY RESTARTED. AT THE DESTINATION CAR AGAIN WOULD NOT TURN ON AFTER BEING STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204107April 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I CAN BE AT FULL SPEED MY CAR WOULD REDUCE SPEED OR COMPLETELY SHUT DOWN IN THE MIDDLE OF DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204130April 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203894April 26, 2019
UNKNOWN OR OTHER
DRIVING AT HIGHWAY SPEED, LOST ALL POWER. COAST TO THE NEXT REST STOP, FLASHERS ON ONLY GOING 40MPH ON HIGHWAY. THEN CAR OFF, RESTART AND PROCEEDED HOME. A FEW DAYS LATER SAME SENIRO. NEW TRANSMISSION FROM JEEP, $3300. I THINK THEY SHOULD RECALL AND FIX THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203956April 26, 2019
STRUCTURE:BODY
I RECENTLY HAD TO REPLACE THE CROSSMEMBER ON MY 2008 JEEP COMPASS IN THE FRONT DUE TO CORROSION CAUSING STEERING ISSUES WHEN TURNING (LOUD CLUNK SOUND). THE COST IS EXPENSIVE AND I MAY HAVE TO REPLACE THE REAR CROSSMEMBER AS WELL. I WAS ALSO UNAWARE OF THIS RECALL AND NEVER CONTACTED BY THE DEALERSHIP TO COME IN FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203632April 25, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203675April 25, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203352April 24, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TUNKHANNOCK AUTOMART (509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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