Jeep Compass Complaints

4,014 consumer complaints on file.

#11203381April 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING WHEN I LOST POWER, EVEN PUSHING ON THE GAS... THE CAR SLOWED TO UNDER 20MPH. A FEW LIGHTS CAME UP ON DASH (CHECK ENGINE, TRACTION CONTROL, LIGHTNING BOLT) ENGINE STUTTERED AND CARS WERE SWERVING TO GO AROUND ME BECAUSE I HAD NO POWER NO MATTER HOW MUCH I PUSHED ON THE GAS. THIS IS THE SECOND TIME THIS HAPPENED TO ME, I WAS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203404April 24, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203418April 24, 2019
AIR BAGS
TAKATA RECALL...AIRBAG LIGHT IS ON AND THERES NOTHING/ NOBODY IN PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203498April 24, 2019
STRUCTURE:BODY, SUSPENSION
FRONT CROSSMEMBER HAD A RECALL I WAS NEVER CONTACTED AGAIN NOW THE CAR WILL NOT PASS INSPECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203025April 23, 2019
SEAT BELTS
I WAS INVOLVED IN AN ACCIDENT ON FEBRUARY 28, 2019 WHEN I VEERED OFF INTO A DITCH, MY VEHICLE FLEW INTO THE AIR AFTER HITTING A DRIVEWAY, AND FLIPPED AT ABOUT 55 MPH. I WAS DRIVING ON A RURAL FARM TO MARKET ROAD. I WAS DRIVING AND THE ONLY ONE IN THE VEHICLE. MY SEATBELT NEVER LOCKED AS I WRECKED. IT WAS BUCKLED BUT NEVER ENGAGED. I SUBMITTED TO JEEP FOR REVIEW AND THEY DENIED MY CLAIM AND SAID THE SEATBELT WAS WORKING PROPERLY. MY SEATBELT WAS ALL THE WAY STRETCHED OUT AND EVEN FRAYED AT THE TOP WHERE THE LOOP IS. MY L1 INSTANTLY BLEW UP INTO MY SPINAL CORD AND I SUFFERED SEVERE INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11203102April 23, 2019
FUEL/PROPULSION SYSTEM
THE CAR STALLS, AND JERKS AFTER I PUT IN GAS. WHEN IT STALLS, THE CAR TURNS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203103April 23, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I BOUGHT THIS VEHICLE AT HAWK CHRYSLER DODGE JEEP 7911 W ROOSEVELT RD, FOREST PARK, IL 60130 ON 04/8/19 . I DROVE OFF THE LOT WITHOUT A PROPER EXPLANATION/PRESENTATION OF MY VEHICLE, NO ONE WENT OVER THE FEATURES WITH ME. WHEN I ARRIVED AT HOME, A FAMILY MEMBER POINTED OUT THAT THE LCD SCREEN QHERE THE MILEAGE IS DISPLAYED WAS NOT WORKING. AT FIRST I THOUGHT IT MAY TURN ON WITH ONE OF THE BUTTON ON THE VEHICLE BECAUSE I'VE NEVER OWNED A VEHICLE LIKE THIS. AFTER 10 -15 MINUTES OF PLAYING AROUND WITH BUTTONS I COULDN'T FIGURE IT OUT AND CALLED THE DEALERSHIP, THE SALESPERSON SAID TO BRING IT BACK FOR AN UPDATE. ON THE WAY BACK TO THE DEALERSHIP I GOT INTO A CAR ACCIDENT BECAUSE I WAS ON MY WAY BACK TO THE DEALER AND I DID NOT REALIZE HOW FAST I WAS GOING SINCE MILEAGE WAS NOT DISPLAYED. NOW, I HAVE DAMAGE ON THE FRONT DRIVER SIDE OF THE VEHICLE LESS THAN 24HRS LATER. IT IS NOW 04/23/19 AND THE VEHICLE IS UNDER THE DEALERSHIP POSSESSION BECAUSE THE PART TO THE LCD SCREEN IS ON BACK ORDER. ACCORDING TO THE SALESPERSON, I JUST NEEDED AN UPDATE, WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11203105April 23, 2019
SERVICE BRAKES
THE PARKING BREAK ENGAGES BY ITSELF WHEN PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202818April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR HAS NOT BEEN STARTING UP. THE CAR WOULD SIT FOR 5 MINUTES AT THE LEAST AND WOULD NOT START UP RIGHT AWAY. I WAS TOLD IT COULD BE ONE OF MY SENSORS SO I CHANGED THE CRANKSHAFT SENSOR BUT AM STILL HAVING THE SAME PROBLEMS BUT WORSE. IT MAKES A CLICKING NOISE LIKE IT'S TRYING TO START BUT WON'T AND THE LIGHTS FLICKER, EVERYTHING RESETS BUT DOESN'T TURN ON. NOW IT DOES THIS ANY TIME I TRY TO START THE CAR. AT SOME POINTS THE LIGHTS WOULD GO OFF IN ITS OWN AND COKE BACK ON OR JUST FLICKER AFTER IT HAS BEEN STARTED. IF AND WHEN I CAN FINALLY GET IT STARTED, WHEN I PRESS THE GAS TO ACCELERATE OR GOING UP A HILL, IT HESITATES AND PULLS BACK HARD. I THEN CAME ACROSS THIS PARTICULAR RECALL ON MY EXACT VEHICLE AND WONDERED IF MAYBE THIS IS THE SAME ISSUE CAUSING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202823April 22, 2019
VISIBILITY, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202687April 20, 2019
UNKNOWN OR OTHER
WHILE DRIVING 50MHP ON HIGHWAY CAR WOULDN'T GO WHEN PRESSING ON GAS PULLED OVER JUST IN TIME BEFORE IT TURNED OFF BY ITSELF. WOULDN'T START AFTER TRYING A COUPLE OF TIMES WAITED 5 MINUTES THEN STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197229April 18, 2019
ENGINE
I LEASED A 2018 JEEP COMPASS LIMITED 4X4 - WAS DRIVING WENT TO ONTO A SIDE STREET FROM A BUSY MAIN STREET , MY JEEP STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON FOR A SPLIT SECOND , AS I COSTED OFF TO THE SIDE OF THE ROAD - MY VEHICLE WOULD NOT RESTART RIGHT AWAY - IT TOOK A MINUTE TO RESTART - THE VEHICLE IS ONLY 6 MONTHS OLD AND ONLY HAS 5095 MILE ON IT - I TOOK IT TO THE DEALERSHIP AND THE SERVICE GUY STATED THAT THE ENGINE IS KNOWN FOR" BURNING OIL " OR USING MORE THAN USUAL AND THERE WOULD NEED TO BE A CASE STARTED ON THIS TO SEE IF THE VEHICLE WILL BE REPAIRED . THIS IS NOT ACCEPTABLE TO ME THIS IS A BRAND NEW CAR - THERE SHOULD NOT BE ANY ISSUES . THE COMPANY SHOULD STAND BEHIND THE CUSTOMER - NOT MAKE THEM TAKE THE PRODUCT BACK AND FOURTH 3 OR 4 TIMES BEFORE THEY WILL DO ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197237April 18, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND SHIFTING INTO SECOND GEAR, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, WAITED A FEW SECONDS, AND THE VEHICLE BEGAN ACCELERATING NORMALLY AGAIN. IN ADDITION, THE BRAKES FAILED AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOMER SKELTON JEEP CHRYSLER (7661 US-51, MILLINGTON, TN 38053, (901) 872-0195) WHERE IT WAS DIAGNOSED THAT NEW BRAKES WITH SENSORS AND PAD LOCKS NEEDED TO BE INSTALLED. THE BRAKE FAILURE RECURRED. THE ACCELERATION FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 51,117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196913April 17, 2019
ENGINE
AT 4,000 MILES, STALLED THREE TIMES, THREE DAYS IN A ROW. TOOK IT IN & THEY SAID THE ENGINE IS BURNING OFF OIL TOO QUICKLY. NO LIGHTS CAME ON, JUST KEPT STALLING. *DT CONSUMER STATED ENGINE STOPPED RUNNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197013April 17, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT 12174 N FRONTAGE RD, MOSES LAKE, WA 98837, (509) 765-3461) WHERE IT WAS INITIALLY DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE SECOND TIME THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196503April 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING, CARS ENGINE SHUT OFF. I WOULD TRY TO START IT, SOMETIMES IT WOULD START BACK UP AGAIN I WOULD DRIVE IT AND THEN THE ENGINE WOULD SHUT OFF AND SLOWLY STOP MOVING. CAR WAS DIAGNOSED WITH THE ENGINE CODE P0335 AND P0339 CRANKSHAFT POSITION SENSOR MALFUNCTION/INTERMITTENT. WITHIN THE SAME WEEK OF HAVING IT REPLACED, NOW I'M HAVING ISSUES FILLING THE TANK WITH GAS. GAS PUMP STOPS FILLING EVERY 0.2 GALLONS AND CLICKS. TRIED MOVING THE GAS PUMP IN DIFFERENT POSITIONS BUT STILL WON'T FILL. GAS ENDS UP BUBBLING AND OVERFLOWS EVEN THOUGH THE TANK IS ONLY AT A QUARTER TANK. LOOKS LIKE THIS IS VERY COMMON WITH JEEP COMPASSES. IT'S EITHER THE FUEL TANK TRANSFER TUBE OR NEED TO GET THE WHOLE GAS TANK REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196114April 14, 2019
POWER TRAIN
RIDE DOWN THE HIGHWAY GOING 70 AND ALL OF A SUDDEN THE SPEEDOMETER BEGINS TO DECREASE. I HAD ALL POWER, BUT NO ACCELERATION. I PULLED OF THE ROAD AND SHUT OFF THE ENGINE. TURNED IT BACK ON AND IT RANNED FINE. NOT MORE THAN 5 MINUTES ITS WAS BACK NO ACCELERATION. SO THANK GOD I WAS ABLE TO USE THE FORCE FROM THE HILL TO CRUISE ON HOME ON THE BACK ROADS. THE CAR IS ONLY 3 YEARS OLD AT 79,000 MILES. SO NO WARRANTY!!! IT HAS TO BE TOWED TO THE DEALERSHIP! NEW VEHICLE SHOULD NOT BE HAVING PROBLEMS LIKE THIS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195759April 12, 2019
STRUCTURE:BODY
SEVERE CORROSION TO THE FRAME AND SUB FRAME OF THE JEEP COMPASS. THE FRONT SUB FRAME IS SEPARATING FROM THE FRAME AND NOW THE VEHICLE IS UNSTABLE AND UNSAFE TO DRIVE. THERE SHOULD NOT BE THIS MUCH CORROSION ON A 2007 VEHICLE OF ANY KIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195822April 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
OVER THE PAST WEEK, I HAVE HAD ABOUT 10 INSTANCES WHERE MY NEW (6 MONTH OLD - ~5K MILE) JEEP COMPASS DIED IN THE MIDDLE OF DRIVING. I WAS UNABLE TO ACCELERATE, MOVE, OR ANYTHING. THE ONLY ACTION I COULD DO WAS TO BRAKE. DURING A HANDFUL OF THESE INSTANCES, I WAS IN A PARKING GARAGE, GAS STATION OR ON A SIDE STREET WHERE I WAS ABLE TO SAFELY PULL OVER AND FIGURE OUT HOW TO RESOLVE THE ISSUE. THE OTHER TIMES, I WAS DRIVING TO/FROM WORK IN THE CITY OF BOSTON. THESE EVENTS WERE EXTREMELY TERRIFYING AND THERE WAS NOTHING I COULD HAVE DONE WITHOUT WARNING TO PREVENT BEING STUCK IMMOBILE IN THESE INTERSECTIONS. WHEN THIS HAPPENS, I HAVE TO PUT THE CAR IN PARK, REMOVE THE PARKING BRAKE (WHICH AUTOMATICALLY TURNS ON WHILE DRIVING), THEN SHUT OFF THE CAR, THEN TURN ON THE CAR AGAIN (WHERE THE ENGINE TURNS OVER A FEW TIMES FIRST), THEN IT'S "GOOD" TO DRIVE AGAIN. I TOOK THE CAR TO MY JEEP DEALER (WHERE I PURCHASED THE VEHICLE) TO HAVE THE ISSUE INSPECTED/OIL CHANGED. AS A RESULT, THEY CONCLUDED THAT THE ENGINE ON MY JEEP HAS AN UNRESOLVABLE ISSUE FROM THE MANUFACTURER WHERE THE ENGINE BURNS OIL MORE THAN ADVERTISED, UNLIKE THE 2016 VERSION OF THIS VEHICLE.THEY CONFIRM THAT NO MESSAGE OR ENGINE LIGHT CODE APPEARED, AND THE ONLY WAY TO PREVENT THIS WOULD BE TO CHECK THE OIL CONSTANTLY. THEY SHOWED A PRINT OUT FROM THEIR SYSTEM THAT STATED MY CAR HAS 5 QUARTS OF OIL, AND EACH 1 QUART OF OIL SHOULD LAST ~5K MILES. THEREFORE, THE OIL SHOULD NOT BE LOW ENOUGH TO STALL AN ENGINE @ 6 MONTHS/5K MILES. THIS IS ABSOLUTELY NOT ACCEPTABLE IN A NEW VEHICLE. I HAVE NO INDICATION WHEN A PROBLEM EXISTS. IF I RECEIVED SOME SORT OF WARNING/DASHLIGHT (REALLY ANYTHING), I WOULD KNOW THE CAR IS NOT SAFE TO DRIVE UNTIL AN ISSUE IS ADDRESSED. HOWEVER, THIS DOES NOT HAPPEN, SO I HAVE TO MANUALLY CHECK THE OIL WHEN I HAVE NO EXPERTISE IN DOING SO IN ORDER TO IDENTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195824April 12, 2019
PARKING BRAKE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE FAILED AND CAUSED THE BRAKE TO STOP THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WESTSTAR AUTOPLEX (401-403 INTERSTATE 20 FRONTAGE RD, MONOHANS, TX 79756) WHERE AN UNKNOWN MODULE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER DODGE (1310 E MAIN ST, EASTLAND, TX 76448) WHERE THEY REPLACED THE FRONT DRIVER'S SIDE DOOR LATCH, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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