Jeep Compass Complaints

4,014 consumer complaints on file.

#11308211February 10, 2020
POWER TRAIN
THE TRANSMISSION FLUID DIPSTICK BROKE OFF OF MY VEHICLE. IT IS A DEFECTIVE PART OF THE JEEP THAT SHOULD BE RECALLED AND THE COMPANY SHOULD REPLACE THESE ENGINE ISSUES WHICH HAS CAUSED AN OPENING INTO MY TRANSMISSION FLUID, WHICH CAN ALLOW UNWANTED DEBRIS/RAINWATER TO ENTER THE TRANSMISSION AND DESTROY IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308091February 9, 2020
UNKNOWN OR OTHER
AIR CONDITIONING SUDDENLY STARTS BLOWING HOT AIR. DOES NOT RESOLVE BY TURNING THE CAR OFF AND ON AGAIN. RESOLVES ON ITS OWN AFTER SEVERAL HOURS. THIS HAS HAPPENED AT LEAST 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307930February 8, 2020
SUSPENSION
THE SUSPENSION ON THE 2007 JEEP COMPASS FEELS DANGEROUS. REPLACED STRUTS AND HAD OTHER SUSPENSION WORK DONE, YET VEHICLE WOBBLES LEFT TO RIGHT WHEN HITTING BUMPS. FEELS LIKE IT IS SKIDDING ACROSS THE ROAD. NOTICABLE AT LOW SPEEDS FEELS UNSAFE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307779February 7, 2020
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ENGINE
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT WAS DISPLAYED ON SEVERAL OCCASIONS. THIS WOULD OCCUR WHEN 2 QUARTS OF OIL HAD BEEN USED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER THE VEHICLE WAS DIAGNOSED STATED BATTERY WAS IN CHARGE MODE BUT IT WAS NOT FIXED. THE CONTACT WAS CONCERNED OF AN EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.*DT*JB *DT CONSUMER STATED START/STOP READY MODE DOES NOT WORK.*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307832February 7, 2020
SEATS
HEADREST POPPED LOOSE WITHOUT IMPACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307464February 6, 2020
FUEL/PROPULSION SYSTEM
AFTER FUELING UP THE JEEP AND DRIVING AWAY, THE CAR STARTS JERKING AND ACTS LIKE IT WANTS TO STALL. THIS HAS HAPPENED AFTER TRYING DIFFERENT GAS STATIONS SO I DOUBT IT IS THE FUEL ITSELF. BOTH TIMES THIS HAS HAPPENED IT DIDN'T DO THE JERKING/STALLING AFTER TURNING THE CAR OFF AND LETTING IT SIT FOR A FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307465February 6, 2020
FUEL/PROPULSION SYSTEM
GAS TANK IS NOT FILLING PROPERLY AND IS GURGLING WHEN FILLED. KNOWN RECALL ALREADY PUBLISHED BUT FOR SOME REASON IT IS NOT BEING ASSOCIATED WITH MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307521February 6, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE, THE FUEL TANK WOULD NOT ALLOW FOR MORE THAN A HALF TANK OF FUEL TO BE ADDED.. THE CONTACT STATED THAT SHORTLY AFTER, THE LOW FUEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA CHRYSLER JEEP DODGE RAM LOCATED AT 10807 I-10, SAN ANTONIO, TX 78230, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN FUEL TANK COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 23,813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307347February 5, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY OVER SEVERAL MONTHS. THE VEHICLE WAS TAKEN TO (DIEHL CHRYSLER DODGE JEEP RAM FUSO OF MOON 5408 UNIVERSITY BLVD, MOON, PA 15108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN (O2) SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED. THE CONTACT WAS THEN INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306988February 4, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THE VEHICLE WAS TOWED TWICE TO AN INDEPENDENT MECHANIC WHERE THE CAMSHAFT CRANK SENSOR WAS REPLACED. THE VEHICLE WAS ALSO TOWED TO (I.G. BURTON CHRYSLER DODGE JEEP RAM FIAT 605 BAY RD, MILFORD, DE 19963(800) 796-9702) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT CRANK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 61,935.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307048February 4, 2020
SERVICE BRAKES, WHEELS
CAR BEGINS TO SHAKE FOR NO APPARENT REASON WHILE ON STOP (STEPPING ON BRAKES). THE MORE TIME PASSED, THE MORE FREQUENT THE SHAKING BEGAN. STARTED HAPPENING IN 12/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307060February 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I PURCHASED MY 2017 JEEP COMPASS TRAIL HAWK BRAND NEW, MY PRODUCTION DATE IS APRIL 26, 2017. I HAVE HAD ENDLESS ISSUES W/ THIS VEHICLE, I HAVE OWNED OTHER JEEPS AND NEVER HAD THESE ISSUES. IT STARTED W/ MY RADIO MAKING THIS CRAZY INDESCRIBABLY LOUD SOUND ALONG W/ FREEZING THE SCREEN. TURNING OFF THE RADIO WOULD NOT STOP THE SOUND, NOT EVEN TURNING OFF THE ENTIRE VEHICLE WOULD STOP THE SOUND. SERV DEPT COULD NEVER REPLICATE, I BROUGHT IT IN ONE TIME WHEN RADIO WAS ON A NON-EXISTENT PHONE CALL AND ACTING UP. THEY TOOK MY CAR AND TURNED IT OFF, NEXT DAY TOLD ME THEY COULDN'T REPLICATE. I DEMANDED THAT THE GIRL WHO TOOK MY CAR IN AND SAW WHAT WAS GOING ON SPEAK WITH THE TECH TO EXPLAIN WHAT SHE SAW. THEY AGREED TO ORDER ME A NEW RADIO. ADDITIONALLY I BEGAN HAVING ISSUES W/ JEEP THROWING ON RANDOM DASH INDICATOR LIGHTS AND NOT STARTING. TCM PIN WAS SPREADING AND CAUSING INDICATORS B BATTERY CONTROLLING STOP/START TESTED BAD. THEY REPLACED. I HAD ALREADY REPLACED MY A BATTERY A DAY OR SO BEFORE. DAMAGE WIRES FOUND AT FUSE BOX (THEY BLAMED ME) I HAVE MADE ZERO MODS TO CAR OR EVEN LIFTED THE HOOD MYSELF. BCM REPLACED. I HAD ISSUE W/ ENGINE CUTTING OFF WHILE DRIVING IN ROAD & PULLING EBRAKE BEFORE I'M DUE FOR OIL CHANGE. HAD OIL CONSUMPTION TEST DONE AND THEY SAY IT'S FINE, THIS IS BECAUSE CHRYSLER MAKES UP THE CONSUMPTION STANDARD. SO YOU WILL ALWAYS BE "FINE." THIS IT TO PREVENT YOU FROM GETTING TO COMPRESSION TEST. I GO IN MANY TIMES FOR THIS SAME ISSUE. EVENTUALLY, I DEMAND WITH FCA THAT THEY ALLOW COMPRESSION TEST AND REPLACE MY ENGINE WHEN THEY DISCOVER IT'S DUE TO OIL CONSUMP. TECH REPORTS OIL LOW, SPRK PLUG CYL 3 IS OIL FOULED, COMPRESS. TEST DONE AIR IS FELT FROM OIL FILL, BORE SCOPE OF CYL 3 WALLS ARE SCORED AND HAVE OIL ON THEM. FCA APPROVES NEW ENGINE FOR ME. AFTER NEW ENG. I DRIVE 13 MI ENG IS OVER HEATING. T-STAT CLAMP REPLACED. DO NOT GIVE UP & DOCUMENT WELL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306658February 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 50 MPH, THE OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT'S SON WAS ABLE TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO (CROTON AUTO PARK 1 MUNICIPAL PL, CROTON-ON-HUDSON, NY 10520 (914) 271-5100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 11,039. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306725February 3, 2020
ENGINE
THIS JEEP COMPASS HAS AUTO START STOP-WHEN STOPPED THE CAR WILL GO INTO AUTO STOP MODE. RANDOMLY, WHEN THE CAR IS STOPPED THE CAR WILL COMPLETELY LURCH AND SHUT DOWN- BRAKES WILL LOCK AND THE CAR IS INOPERABLE. THE DASH WILL SAY THAT THE EMERGENCY BRAKE HAS BEEN ENGAGED- WHEN IN FACT THE EMERGENCY BRAKE HAS NOT BEEN TOUCHED. THE CAR WILL SIT IN THE MIDDLE OF INTERSECTIONS COMPLETELY LOCKED AND SHUT DOWN FOR 5-7 MINUTES. DURING THIS TIME THERE IS NO OPTION FOR THE DRIVER- THE STEERING WHEEL WILL NOT WORK AND THE CAR IS COMPLETELY IMMOBILE. THE CAR HAS BEEN BROUGHT TO THE DEALERSHIP AT LEAST 5 TIMES IN THE PAST YEAR TO ADDRESS THIS PROBLEM. THE DEALERSHIP HAS TOLD ME ABOUT HOW THIS ENGINE USES AN EXCESSIVE AMOUNT OF OIL, AND HAVE BLAMED OIL BEING THE CAUSE OF THE PROBLEM IN MULTIPLE CASES- DESPITE FREQUENT OIL CHANGES AND THE OIL CHANGE NOTIFICATION NOT COMING UP. ON THE THIRD TIME IN THE DEALERSHIP, I WAS TOLD THAT THERE WAS A SYSTEM UPGRADE THAT NEEDED TO BE CONDUCTED. ON THE 4TH TIME I WAS TOLD AGAIN IT WAS THE OIL (STILL NO OIL LIGHT INDICATOR) THE 5TH TIME THIS PROBLEM OCCURRED (LESS THAN ONE MONTH AFTER THE 4TH INCIDENT) THE DEALERSHIP STATED THEY COULD NOT RECREATE THE PROBLEM SO THERE WAS NOTHING WRONG WITH IT AND NOTHING WE COULD DO. THIS CAR IS EXTREMELY DANGEROUS IN IT'S UNPREDICTABILITY AND THE FACT THAT IT BECOMES A STAGNANT VEHICLE IN THE MIDDLE OF TRAFFIC. I CAN NOT STRESS ENOUGH HOW UNSAFE I FEEL IN THIS CAR AND KNOWING THAT THERE ARE SO MANY FAULTY JEEP COMPASSES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306748February 3, 2020
ENGINE
THE ENGINE STALLS WHILE DRIVING. I'VE READ THIS ISSUE IS PRESENT IN OTHER DODGE AND JEEP COMPASS MODELS OF THIS YEAR, HOWEVER, THE RECALL THAT EXISTS FOR THOSE VEHICLES DOESN'T APPEAR TO EXIST FOR MY VEHICLE. THIS IS INCREDIBLY UNSAFE AS THE ENGINE IMMEDIATELY STALLS AS I'M DRIVING THE VEHICLE DOWN THE ROAD AND I'M AFRAID OF CRASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306510February 1, 2020
VEHICLE SPEED CONTROL
SEEMS TO BE AN ISSUE FOR A LOT OF PEOPLE THROUGHOUT CHRYSLER VEHICLES. I WAS DRIVING WHEN THE ENGINE CUT DOWN TO 30 MPH AND INDICATOR LIGHTS CAME ON, ENGINE LIGHT, TRACTION CONTROL AND "RED LIGHTNING BOLT" (ETC ELECTRONIC THROTTLEBODY CONTROL). WHAT IS HAPPENING IS YOUR COMPUTER HAS DETECTED SOMETHING WRONG AND HAS GONE INTO LIMP MODE WHICH IS ALLOWING THE VEHICLE ONLY ENOUGH POWER TO GET OFF THE ROAD (LIMP OFF THE ROAD). IT APPEARS DEALERS AND MECHANICS DON'T KNOW OR AREN'T TELLING. DON'T TELL THEM I HAVE THE SOLUTION, THEY ARE IN BUSINESS TO MAKE MONEY OFF OF YOU, DON'T GIVE THEM A HAND UP. THEY MAY WANT TO REPLACE YOUR THROTTLE BODY WHICH THEY CHARGE OVER $1,000 FOR AND IT DOESN'T FIX THE ISSUE. THE PROBLEM IS CALIBRATION BETWEEN YOUR ACCELERATOR (GAS PEDDLE) POSITION SENSOR, COMPUTER AND ETC (THROTTLE) SENSOR. IT WILL COST YOU $0 AND 10 SECONDS TO SOLVE. GET IN, TURN THE KEY TO "ACCESSORY" POSITION JUST BEFORE TURNING THE ENGINE ON. LET ALL THE INSTRUMENT LIGHTS ON THE DASH RESET. ENGINE, "RED LIGHTNING BOLT" AND (IF EBRAKE IS ENGAGED) BRAKE LIGHTS SHOULD BE ON. NOW PUSH THE ACCELERATOR PEDDLE TO THE FLOOR AND COUNT TO TEN. THE "RED BOLT" LIGHT SHOULD NOW TURN OFF AND YOU HAVE JUST RETEACHED OR CALIBRATED YOUR POSITION SENSOR. TURN THE KEY BACK OFF AND THEN TURN ON YOUR VEHICLE AND ENJOY THE RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306325January 31, 2020
ENGINE
MY CAR ENGINE STALLS ALL OF A SUDDEN WHILE THE CAR IS IN MOTION. I NOTICED THIS ISSUE 2 TIMES IN LAST SUMMER (2019) WHEN DRIVING ON THE LOCAL/TOWN ROADS. AFTER THAT THIS DID NOT HAPPEN UNTIL 2 DAYS AGO (1/29/2020) WHILE I WAS RETURNING HOME. AND IT HAPPENED AGAIN YESTERDAY (1/30/2020) WHILE I HAD LEFT MY SCHOOL CAMPUS. I HAVE BEEN GETTING MY CAR SERVICED AT THE RECOMMENDED SERVICE INTERVALS. WHEN THE CAR STOPS RIGHT IN THE MIDDLE OF THE ROAD, THE DISPLAY ASKS ME TO SHIFT INTO P AND RESTART THE CAR. THIS IS AN EXTREME HAZARD TO THE DRIVER/PASSENGERS. I CHECKED ONLINE AND THERE ARE OTHER PEOPLE WHO TOO HAVE HAD SIMILAR ISSUES. IS NHTSA TAKING ANY ACTION AGAINST JEEP OR WOULD YOU END UP WAITING FOR FATALITIES BEFORE ANY INVESTIGATION INTO THIS PROBLEM? HERE IS AN ARTICLE THAT DESCRIBES THE PROBLEM MENTIONED BY ME. HTTPS://WWW.HELPFORLEMONCARS.COM/BLOG/2019/04/JEEP-COMPASS-PROBLEMS-WITH-STALLING-AND-SHUTTING-OFF-WHILE-DRIVING.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306391January 31, 2020
ENGINE
TWO DAYS BACK, THE JEEP WHILE DRIVING SUDDENLY THE ENGINE WENT SILENT, ACCELERATOR DID NOT WORK, THE "D" SIGN IN THE GEAR WAS FLASHING. I NEED TO TAKE THE GEAR TO PARKING, STOP THE ENGINE AND RESTART. LUCKILY THERE WAS NO CAR BEHIND OR ATLEAST THE ONE THAT WAS STOPPED AT A DISTANCE AS MY CAR DID NOT MOVE. THIS HAPPENED AGAIN NEXT DAY TWICE. THIS PROBLEM IS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302719January 29, 2020
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION, AFTER BRAKING VEHICLE LURCHES FORWARD WITH UNINTENDED ACCELERATION, ALSO HARD SHIFTS WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302589January 28, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY JEEP COMPASS TURNS OFF WHILE DRIVING. THE LOW OIL PRESSURE LIGHT COMES ON AND THE PARKING BREAK TURNS ON IN THE MIDDLE OF THE STREET, MORE THAN 4 TIMES. TOOK MY JEEP TO A DEALERSHIP, THEY SAID DON'T WORRY YOU JUST NEED AN OIL CHANGE. I STATED THAT MY CHECK OIL LIGHT DID NOT COME ON, THE ENGINE LIGHT DID NOT COME ON, AND THE CHANGE YOUR OIL LIGHT DID NOT COME ON. HOW AM I SUPPOSED TO KNOW THE OIL PRESSURE IS LOW? THE LIGHT ONLY FLASHES FOR A SECOND, UNTIL THE VEHICLE TURNS OFF. THE FIRST COUPLE TIMES, I WAS UNAWARE THE LIGHT FLASHED. I WAS TO BUSY TRYING TO AVOID BEING HIT FROM BEHIND. I HAD TO TURN ON HAZARDS, FIGURE OUT THE PARKING BREAK ENGAGED AND PANIC. THAT IS A HAZARD ON THE ROAD. I INQUIRED IF THERE WAS A RECALL OR ANY INJURIES OR DEATHS DUE TO THE ISSUE. THE ANSWER WAS NOT YET. THE 2.4 BURNS OIL, EVERYONE HAS THIS PROBLEM. I DON'T FIND ACCEPTABLE. I HAVE TO DRIVE THIS CAR AT LEAST 6 MORE YEARS. IT IS NOT A SAFE VEHICLE. THE JEEP HAS DIED BACKING UP IN PARKING LOT. THE JEEP DIES DURING TURNING BOTH RIGHT AND LIGHT ON BUSY STREETS. AND ONCE, I TURNED LEFT DROVE 4 CARS LENGTH AND STOPPED DEAD IN TRAFFIC ON A BUSY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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