Ford Focus Complaints

22,326 consumer complaints on file.

#10046258November 3, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
DUE TO A BRAKE BOOSTER DEFECT CONSUMER WAS NOT ABLE TO STOP THE VEHICLE UNTIL IT HIT ANOTHER VEHICLE. THE POLICE DID ARRIVE AND A POLICE REPORT WAS ISSUED. THERE WERE NO INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10045315November 3, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
"CHECK BATTERY" LIGHT COMES ON WHEN DRIVING SLOWLY OR STOPPED. WHEN DRIVEN FOR MORE THAN 45 MINUTES SPEEDOMETER JUMPS WILDLY AND DASH LIGHTS GO ON AND OFF. ELECTRICAL BUZZING NOISE FROM DASHBOARD. DEALER REPORTS THAT THEY CAN NOT FIND THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045322November 3, 2003
ENGINE AND ENGINE COOLING
MY CAR STALLS OUT. SOMETIMES WITHOUT WARNING, SOMETIMES WITH AN EXTREME HESITATION WARNING. I TOOK IT IN FOR SERVICE WHICH I SUPPOSED OXYGEN SENSOR MALFUNCTION WAS THE PROBLEM. BUT 2 WEEKS AFTER THAT I EXPERIENCED THE EXACT SAME PROBLEM. MY FIRST INCIDENT WAS ABOUT A YEAR AFTER GETTING THE CAR, THE SECOND ABOUT 6 MONTHS AFTER THAT. BUT NOW THAT THE CAR IS 3 1/2 YEARS OLD IT'S GOTTEN MUCH WORSE. (I COMPLETED INCIDENT DATE WITH A GUESS OF THE FIRST TIME - BUT AS ABOVE THERE ARE MANY INCIDENTS). IN ONE TRIP, I HAD TO PULL OF THE ROAD 3 TIMES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045326November 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LOCKS DO NOT LATCH AND SWING OPEN WHEN ROUNDING A CORNER. MUST TIE DOWN WITH BUNGEE CORD. MECHANIC SHOWS LOCKS CORRODED AND DEFECTIVE. LOCKS REPLACE FOR $350. A VERY DANGEROUS FAILURE WHICH COULD HAVE CAUSED SERIOUS INJURIES TO REAR SEAT OCCUPANTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045263November 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY CAR STALLED THREE TIMES IN A ONE HOUR PERIOD - TWICE ACCELERATING OUT OF A TOLL BOOTH, ONCE EXITING AND OFF THE HIGHWAY ONTO A SHARP RIGHT HAND CURVE. CARS SPEEDING OUT OF THE TOLLBOOTH CAME CLOSE TO HITTING ME FROM BEHIND. WHEN MY CAR STALLED OUT DURING THE RIGHT HAND EXIT, THE POWER STEERING WENT OUT, ALMOST CAUSING ME TO GO STRAIGHT INTO AN EMBANKMENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045305November 2, 2003
FUEL SYSTEM, GASOLINE
VEHICLE LOST POWER AND STALLED WHEN MAKING LONG RIGHT HAND TURN AROUND HIGHWAY ON-RAMP. THE VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 15 MINUTES, LEAVING THE CAR IN A VERY DANGEROUS POSITION, HALF WAY IN THE TRAFFIC LANE FOR AN EXIT RAMP. THIS HAS OCCURRED THREE OTHER TIMES WHILE UNDER 1/4 TANK OF GAS; HOWEVER, IT RECOVERED DIDN'T STALL COMPLETELY OR RECOVERED WITHIN A MINUTE OR TWO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045248November 1, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE HAD PROBLEMS WITH MY FORD FOCUS EVER SINCE I PURCHASED IT IN NOVEMBER 1999. NOW THE INTERIOR IS FALLING APART THE RUBBER ON THE RIGHT PASSENGER SIDE IS COMING OFF, I OPENED THE DOOR ON THE DRIVERS SIDE AND THE PANEL FELL OFF. THE CAR HAS LESS THAN 40,000 MILES THIS CAR HAS CAUSED ME NOTHING BUT TROUBLE SINCE I PURCHASED IT. I AM A PREVIOUS OWNER OF FORD PRODUCT AND WAS VERY SATISFIED WITH IT. HOWEVER, I FEEL THE FOCUS WAS NOT CHECKED THOROUGHLY BEFORE PLACING IT ON THE MARKET. THIS IS NOT THE FIRST TIME I HAVE CONTACTED YOU ALL ABOUT THIS CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045139October 30, 2003
ELECTRICAL SYSTEM:IGNITION
LIKE MANY PEOPLE WHO HAVE SENT COMPLAINTS TO THIS SIGHT, I TOO HAVE HAD SEVERAL PROBLEMS WITH MY 2000 FORD FOCUS. THE LATEST PROBLEM IS WHAT SET ME OVER THE EDGE WITH FORD THOUGH. I TRIED PUTTING MY KEY IN THE IGNITION TO START MY CAR TODAY AND IT WOULDN'T GO IN. AFTER SEVERAL ATTEMPTS, I GAVE UP AND CALLED A TOWING COMPANY. ONCE I GOT MY CAR TO A FORD SERVICE CENTER, I LEARNED THAT THE TUMBLER WAS BAD AND THE WHOLE IGNITION PIECE NEEDED TO BE REPLACED. WHAT WAS I TO DO? I NEED MY CAR TO RUN, SO AT A REPLACEMENT FEE OF $430 DOLLARS, MY IGNITION WAS WORKING ONCE AGAIN. AS SOON AS I GOT HOME, I CALLED FORD CUSTOMER SVS. AND MADE MY 2ND FORMAL COMPLAINT ABOUT THE CAR. I WAS DISMISSED AS USUAL AND DECIDED TO CONTACT YOUR SITE. AFTER REVIEWING 50 PLUS COMPLAINTS, I NOTICED THAT AT LEAST 5 ALSO COMPLAINED OF THE SAME PROBLEM THAT I HAD. HOW MANY CARS DOES THIS HAVE TO HAPPEN TO FOR THIS TO BECOME A RECALLED ITEM? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045148October 30, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE STARTER SWICTH ON MY FORD FOCUS BROKE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044973October 29, 2003
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS WHEN TURNING IN EITHER DIRECTION. DEALER HAS REPLACED THE FUEL FILTER TWICE, BUT THE PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045021October 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT 55 MPH ON THE HIGHWAY VEHICLE LOST POWER AND STALLED. VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE FUEL PUMP FAILED. MANUFACTURER WAS INFORMED OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043891October 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON THE 12TH OF OCTOBER, I WAS DRIVING ON THE INTERSTATE AT ABOUT 70 MPH, WHEN THE ENGINE STARTED TO HESITATE, AND THEN FINALLY JUST STALLED OUT ALL OF A SUDDEN. I WAS IN THE 2ND LANE FROM THE LEFT ON A 4 LANE INTERSTATE, AND CARS HAD TO SWERVE AROUND ME TO AVOID A COLLISION. I HAVE DONE SOME RESEARCH, AND HAVE FOUND HUNDREDS OF SIMILAR CASES OF FUEL PUMP FAILURE ON FORD FOCUS. I THINK THIS SHOULD BE A SAFETY RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043837October 29, 2003
SERVICE BRAKES, HYDRAULIC
HAVE HAD MY FRONT BRAKES REPLACED THREE TIMES. FIRST TIME AT 11,000 MILES, SECOND TIME (ROTORS REPLACED) AT 24,000 MILES AND THIRD TIME AT 36,000 MILES. BRAKES CONSISTENTLY SQUEAL, SO LOUDLY THAT I CAN HEAR THEM OVER MY RADIO! I'VE BEEN TOLD BY THE DEALERSHIP THAT FOCUS BRAKES TEND TO BE LOUD, BUT IT DOESN'T MEAN THEY DON'T WORK. DEALER ALSO SAID THEY RECEIVED NOTICE FROM FORD THAT FOCUS BRAKES JUST "SQUEAL". I DON'T BELIEVE THIS IS TRUE AND THAT THIS SHOULD NOT BE CONSIDERED "NORMAL WEAR AND TEAR".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043834October 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS SERIOUS BRAKE PROBLEMS. I BOUGHT A NEW 2001 FORD FOCUS SE IN MAY 2001. ABOUT 6 MONTHS AFTER PURCHASE I NOTICED A GRINDING NOISE. FORD REPLACED "CRACKED BRAKE SHOES" ON THE CAR AND SAID IT WAS COVERED UNDER WARRANTY. ITS NOW OCTOBER 2003, MY AIR CONDITIONING SUDDENLY STOPPED WORKING. ALSO MY CAR WAS AGAIN MAKING LITTLE SQUEAKING NOISES WHEN BRAKING. SO, I TOOK IT TO A LOCAL FORD DEALER WHO TOLD ME THAT AT 22,000 MILES MY CAR BRAKES WERE TOTALLY SHOT, THAT IT WAS COMPLETELY UNSAFE TO DRIVE, I NEEDED ALL NEW BRAKES AND ROTORS IMMEDIATELY, AND THAT I SHOULD NOT DRIVE ANYWHERE. THERE ARE SEVERAL WEBSITES ALL WITH HUNDREDS OF OTHER FORD FOCUS OWNERS HAVING THE SAME PROBLEMS. SOME BRAKES ARE TOTALLY FAILING ON CARS! WWW.FORDFOCUSBRAKEPROBLEMS.COM FOR ONE WITH LINKS TO SEVERAL OTHERS. THIS NEEDS TO BE INVESTIGATED FAST! THANKS IN ADVANCE FOR YOUR TIME!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043742October 28, 2003
ELECTRICAL SYSTEM
FORD FOCUS SE YEAR 2000; PURCHASED NOV 1999; SINCE 1999 I'VE HAD 10 OR 11 RECALLS; A NEW TRANSMISSION INSTALLED; NOW MY CAR PERIODLY WILL NOT START, I HAVE PUT THE CAR IN THE SHOP FROM JAN 2003 TO OCT 2003 FOR THE SAME PROBLEM; DEARLER CANNOT FIND THE PROBLEM THEY GIVE ME A NEW BATTERY TO SOLVE THE PROBLEM; HOWEVER I STILL HAVE THE PROBLEM; I JUST RECENTLY GOT THE CAR OUT OCT 24 THEN ON OCT 26 STRANDED AGAIN 30 MILES FROM MY HOUSE WITH A 11 MONTH OLD BABY; CAR WOULD NOT START. ITS BACK IN THE SHOP AGAIN ON OCT 27. MILAGE ON THE CAR IS A LITTLE OVER 73,000 MILES MY WARRENTY EXPIRES 75000. IS THEIR A LEMON LAW THIS WOULD FALL UNDER. I'M SCARED TO DRIVE THE CAR WITH MY BABY. I STILL OWE ON THE CAR. WHAT CAN I DO TO RESOLVE THIS PROBLEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044897October 28, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE APPLYING BRAKES BRAKE PEDAL EXCEEDED TO THE FLOOR AND VEHICLE CONTINUED TO ROLL. CONSUMER STATED SHE HAD TO PUT VEHICLE INTO THE PARK POSITION TO STOP IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044758October 27, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH WAS LOCKED IN PLACE AND WOULD NOT MOVE. THIS CAUSED THE STEERING WHEEL TO BE LOCKED. ALSO, EXHAUST SENSOR HAD TO BE REPLACED THREE TIMES BECAUSE IT DID NOT REGISTER PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044827October 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 55 MPH ON THE HIGHWAY VEHICLE STALLED WITHOUT WARNING. DRIVER WAS ABLE TO PULL OFF THE HIGHWAY. THEN, VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043671October 27, 2003
FUEL SYSTEM, OTHER
I HAVE HAD A FUEL PROBLEM FOR OVER A YEAR. ALTERNATOR, FUEL PUMP, AND FUEL PUMP RELAY HAVE BEEN REPLACE, BUT ISSUE CONTINUES. FORD DEALERSHIP INSISTS ON REPLACING MORE PARTS WITHOUT ASSURANCE OF CORRECTING THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043676October 27, 2003
AIR BAGS
DURING A 35 MPH COLLISION THE AIRBAGS DEPLOYED AND EXPELLED GASES/POWDER BURNED MY RIGHT FOREARM. I'LL HAVE A CHEMICAL BURN SCAR FOR THE REST OF MY LIFE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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