Ford Focus Complaints

22,326 consumer complaints on file.

#10043559October 25, 2003
ELECTRICAL SYSTEM:IGNITION
WE HAVE HAD THE IGNITION FREEZE UP ON US THREE TIMES IN THE PAST TWO YEARS, THE LAST TIME BEING YESTERDAY. THE FIRST HAPPENED WHEN THE CAR HAD APPROXIMATELY 25,000 MI. (I CAN'T FIND THE ORIGINAL RECEIPTS, BUT IT IS ON FILE AT HARROLD FORD IN SACRAMENTO, CA). THE SECOND OCCURRED WHEN THE CAR HAD A LITTLE OVER 40,000 MILES (NOVEMBER OF 2002). NOW THE CAR HAS ABOUT 53,000 MILES, AND IT HAS HAPPENED AGAIN. EACH TIME, WE HAVE BEEN STRANDED AND HAVE HAD TO HAVE THE CAR TOWED. THE FIRST TIME WE WERE TRAPPED IN A PARKING GARAGE AT A MED CLINIC WITH A VERY SICK BABY. THE SECOND TIME WE WERE TRAPPED FOR THE ENTIRE WEEKEND IN LAKE TAHOE BEFORE THE CAR COULD BE TOWED TO A FORD DEALERSHIP ON MONDAY. GIVEN THE FREQUENCY OF THE REPAIRS REQUIRED ON THIS SAME EXACT ITEM, IT IS HARD FOR ME TO BELIEVE THAT THIS IS NOT A DESIGN FLAW. UNFORTUNATELY, WE HAVE TO PAY ABOUT $150 PER OCCURENCE TO FORD TO FIX IT AND AAA HAS TO ASSUME THE COST FOR TOWING THE VEHICLE AND PUTTING US UP, IF WE ARE STRANDED OUT OF TOWN (WE HAVE A AAA PLUS MEMBERSHIP). THIS DOES NOT SEEM RIGHT TO ME. HAS ANYONE ELSE REPORTED THIS SAME THING HAPPENING FREQUENTLY ON THEIR FOCUSES? I WOULD RECOMMEND THAT THIS BE INVESTIGATED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044662October 24, 2003
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WHILE APPLYING THE CLUTCH PEDAL AT 35 MPH, THE DRIVER WAS UNABLE TO ENGAGE THE CLUTCH TO SHIFT INTO THE NEXT GEAR. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY INFORMED THE CONSUMER, THAT THE CLUTCH PEDAL PIN BROKE IN HALF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043520October 24, 2003
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING ON INTERSTATE 5, IN THE GREATER SEATTLE AREA, THE ELECTRICAL SYSTEM IN OUR 2000 FORD FOCUS FAILED. DASH LIGHTS, INCLUDING THE AIR BAG LIGHT CAME ON INAPPROPRIATELY. I BEGAN IMMEDIATELY TO MOVE FROM THE LEFT TRAFFIC LANE TO THE RIGHT TO EXIT THE INTERSTATE. BEFORE I WAS COMPLETELY OFF OF THE EXIT, THE CAR DIED. I SAT FOR A COUPLE OF MINUTES THEN WAS ABLE TO RESTART THE CAR AND TRAVEL A COUPLE OF MILES TO A SAFE PARKING LOT BEFORE THE CAR AGAIN DIED. THE CAR WAS CUTTING OUT, DASH LIGHTS FLASHING ON AND OFF, THE SPEEDOMETER WOULD PEG OUT AT 140 MPH (TRAVELING AT 35), ETC. THE CAR WAS UNABLE TO RESTART. WE TOWED THE CAR TO THE FORD DEALERSHIP WHERE WE PURCHASED THE CAR NEW IN 2000. THEY DIAGNOSED THE PROBLEM AS A FAULTY, MELTED HEATER SWITCH, ALONG WITH THE WIRING HARNESS BURNING UP NEAR THE ALTERNATOR, CAUSING COMPLETE FAILURE OF THE ALTERNATOR. WIRING WAS COMPLETELY REPLACED AT THE ALTERNATOR. ALSO THE CAR NEEDED A NEW ALTERNATOR AND HEATER SWITCH. THE CAR STILL HAS LESS THAN 90,000 MILES ON IT, THIS SHOULD NOT HAPPEN WITH A 3 YEAR OLD VEHICLE! WHAT INVESTIGATIONS ARE ONGOING WITH WIRING ISSUES? WHY IS FORD NOT BEING HELD ACCOUNTABLE FOR THIS. AFTER BEING A "FORD MAN" FOR 50 YEARS, I WILL NEVER BUY ANOTHER FORD CAR. THE DEALERSHIPS SERVICE DEPARTMENTS AND CUSTOMER SERVICE DEPARTMENTS ARE CONDESCENDING AND DISRESPECTFUL. IT IS TIME THEY ARE MADE TO PRODUCE A PRODUCT THAT IS NOT DANGEROUS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043537October 24, 2003
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS ZTS: THE IGNITION CYLINDER LOCKED ON MY CAR AND MY KEY WON'T SLIDE IN. I AM GOING TO HAVE TO HAVE THE CAR TOWED AND FIXED TO THE TUNE OF ABOUT $400. THIS IS POTENTIALLY A DANGEROUS SITUATION, AND ONE THAT OCCURS FREQUENTLY FROM WHAT I'VE BEEN READING. THIS COULD HAVE HAPPENED AT ANY TIME AND IN ANY PLACE. I AM 7 MONTHS PREGNANT...WHAT IF I HAD BEEN STRANDED AND NEEDED TO GET TO THE HOSPITAL IN AN EMERGENCY? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044583October 23, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN KEY WAS INSERTED IN THE IGNITION KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION SWITCH. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. MECHANIC REPLACED IGNITION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044622October 23, 2003
ELECTRICAL SYSTEM
ENGINE CHECK LIGHT ILLUMINATED, AND VEHICLE HESITATED WHEN TRYING TO ACCELERATE. DEALER DETERMINED THAT THERE WAS AN ELECTRONIC MALFUNCTION WITHIN THE VEHICLE WHICH WAS SENDING INCORRECT CODES TO THE ELECTRONIC CONTROL MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044652October 23, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING APPROXIMATELY 60 MPH VEHICLE SPUTTERED AND STALLED. IT TOOK APPROXIMATELY 20 MINUTES TO START AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044491October 22, 2003
ELECTRICAL SYSTEM
ON SEPARATE OCCASIONS WHEN CONSUMER ATTEMPTED TO START VEHICLE IT FAILED TO START. VEHICLE HAS BEEN TOWED TO THE DEALER, AND DEALER REPLACED VARIOUS COMPUTER COMPONENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044533October 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING A GRINDING NOISE WAS HEARD WHEN DEPRESSING THE BRAKE PEDAL. DEALER REPLACED FRONT BRAKES AND ROTORS. THE PROBLEM OCCURRED AGAIN ,AND THE DEALER DETERMINED THAT VEHICLE NEEDED NEW FRONT WHEEL BEARINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044569October 22, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE LOOSES POWER AT HIGHWAY SPEED. WHEN GOING AROUND CORNERS IF DRIVER STEPS ON ACCELERATOR THERE IS NO POWER. THEN, ENGINE REGAINS POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044570October 22, 2003
AIR BAGS, SEAT BELTS
WHILE TRAVELING AT 40 MPH A DOG RAN INTO THE STREET AND CONSUMER'S VEHICLE HIT THE DOG. UPON IMPACT, NONE OF THE BAGS DEPLOYED, AND CONSUMER SUSTAINED CHEST INJURIES. IN ADDITION, DRIVER'S SIDE SEAT BELT FAILED, IT LOCKED THE DRIVER IN AFTER THE IMPACT. HOWEVER, PASSENGER'S SIDE SEAT BELT AND REAR SEAT BELTS FUNCTIONED PROPERLY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10040672October 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED THE ENGINE STALLED WITHOUT WARNING. AS A RESULT THE CONSUMER HAD TO PULL OVER. THE DEALER INSPECTED THE VEHICLE SEVERAL TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043277October 21, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED AGAIN AT 78,501. THIS TIME CAR QUIT AND WHILE I WAS TRYING TO RESTART IT FUEL STARTED POURING OUT OF THE REAR OF THE CAR. LUCKILY A NICE LADY RAN OVER TO MY CAR AND ALERTED ME. CAR WAS TOWED TO SAME FORD DEALER THAT HAD REPLACED THE PUMP 8 MONTHS PRIOR. FUEL PUMP FAILED AGAIN ACCORDING TO THE DEALER. THIS TIME FORD OFFERED 100% OF REPAIR COSTS (MINUS THE TOW, OF COURSE). I COULD HAVE DIED AND TAKEN MANY INNOCENT PEOPLE WITH ME IF THAT CAR HAD EXPLODED. MY 2 YEAR OLD SON RIDES IN THIS CAR WITH ME EVERY DAY...I'D LIKE TO SEE HIM GROW UP. LET'S MAKE FORD COME UP WITH A PERMANENT SOLUTION THAT WE ALL CAN "LIVE" WITH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043281October 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON 11-12-2001 I PURCHASED A NEW FORD FOCUS AT A FORD DEALERSHIP. ON 5-13-03, THE FRONT WHEELS BEGAN TO MAKE A LOUD GRINDING NOISE AND THE BRAKES FAILED TO OPERATE NORMALLY. THE CAR HAD ONLY 18411 MILES ON IT AND WHEN TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED, THEY SAID THE BRAKE PADS AND ROTORS WERE SHOT AND NEEDED TO BE REPLACED. I COMPLAINED THAT NO VEHICLE BRAKE SYSTEMS SHOULD FAIL THAT EARLY AT THAT LOW MILEAGE BUT THE DEALERSHIP WOULD NOT ASSIST ME IN ANY WAY, INSTEAD CHARGING ME $469.57. THE VEHICLE WAS NOT MISUSED AND WAS DRIVEN UNDER NORMAL CONDITIONS BY MATURE DRIVERS. THIS YEAR/MODEL FORD FOCUS WAS MANUFACTURED POORLY AND I HAVE READ OF NUMEROUS OTHER COMPLAINTS ABOUT THIS VEHICLE. THERE WAS A PROBLEM WHEN FORD BUILT THE CAR AND THEY SHOULD BE HELD RESPONSIBLE FOR CORRECTING THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043314October 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE BRAKES ARE SQUEEKING AND MAKING THUMPING NOISES AT ONLY 6000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044399October 21, 2003
SERVICE BRAKES, HYDRAULIC
AT ANY SPEED WHEN BRAKES ARE DEPRESSED A GRINDING NOISE IS HEARD. OWNER HAS CONTACTED THE DEALER, CAUSE OF FAILURE UNDETERMINED AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043329October 21, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EQUIPMENT, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
I HAVE HAD THIS FOCUS FOR ABOUT 2 YEARS. WHEN I PURCHASED IT, I WAS NOT TOLD OF ANY OF THE POSSIBLE MECHANICAL PROBLEMS THAT MAY BE ASSOCIATED WITH THE MODEL. SINCE THEN, I HAVE HAD 4 RECALLS REPAIRED. RECENTLY, THE DOOR HANDLE ON THE DRIVER'S SIDE DOOR WAS GETTING STUCK. NOW, THE FACTORY INSTALLED SECURITY SYSTEM WILL NOT WORK. I CANNOT LOCK THE DRIVER'S SIDE DOOR AT ALL AND I MUST LOCK THE OTHER 3 DOORS MANUALLY. MY KEY CHAIN DOOR LOCKER DOES NOT WORK AT ALL. THE INSIDE BUTTON FOR UNLOCKING THE TRUNK WILL NOT WORK EITHER. THE FRONT CONSOLE IS TOO BIG FOR THE CAR AND COFFEE CUPS WILL NOT FIT INTO IT. I ALSO SEEM TO HAVE TROUBLE SEEING BEHIND ME WHEN TRYING TO LOOK TO THE LEFT FROM THE DRIVER'S SIDE DUE TO THE PLACEMENT OF THE HEADREST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043217October 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY VEHICLE FEELS LIKE IT'S MISSING OR ABOUT TO STALL AND I HAVE TAKEN IT TO FORD AND THEY SAY THEY CAN NOT DO ANYTHING FOR ME.THEY SAY IT'S A CHARACTERISTIC OF FORD FOCUS 2001 WITH JUST OVER 19,000 MILES. IT IS SO BAD THAT I FEEL LIKE RUNNING IT INTO A TREE SOMETIMES. PLEASE HELP ME!!!!!!! THANK YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043228October 20, 2003
FUEL SYSTEM, GASOLINE, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
WATER LEAK IN MY 2000 FORD FOCUS. UPON READING THIS WEBSITE I REALIZE THE OTHER PROBLEMS I'VE HAD ARE SIMILAR TO THIS CAR. CAR STALLING, FUEL GAUGE STICKING, RADIO GOING OUT, CARPET BEING REPLACED,WIPER PROBLEMS ETC. WHEN IT RAINS THE WATER CAN FILL THE PASSENGER FLOORBOARD 2-3 INCHES. I'VE HAD THE LEAK CHECKED AT SEVERAL DIFFERENT PLACES AND SO FAR NO ONE CAN FIND THE LEAK. ACCORDING TO THIS WEBSITE THE DEALER CAN'T FIND THE PROBLEM EITHER. MY CAR IS NOT UNDER WARRANTY ANY MORE, AND I WAS INFORMED IF THE LEAKING CONTINUES IT WILL DAMAGE THE "BRAIN" COMPUTER OR ELECTRICAL SYSTEM. IF THAT HAPPENS AND I HAVE TO SPEND A COUPLE THOUSAND TO FIX, BUT IF THE LEAKING IS NOT FOUND IT WILL JUST HAPPEN AGAIN. I FEEL THIS CAR IS UNSAFE AND SHOULD HAVE A RECALL. ALSO, I HAVE NOT RECEIVED NOTICE OF ALL THE RECALLS THAT PERTAINS TO THIS CAR. I HAVE RECEIVED ONLY ONE PERTAINING TO THE BACK REAL WHEEL BEARING, WHICH WAS REPLACED AT DEALER. BUT I SEE THAT THERE HAVE BEEN OTHERS. WHY WAS I NOT NOTIFIED? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043231October 20, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION/STEERING LOCKED UP IN MY FORD FOCUS STATION WAGON. THE CAR HAS ONLY 18,000 MILES ON IT; IT IS OUT OF WARRANTY; AAA AND THE TOWING PEOPLE TOLD ME THAT THIS LOCKING UP OF THE IGNITION SYSTEM IN THE 2000 FORD FOCUS IS A FREQUENT PROBLEM. THE LADY AT AAA THOUGHT THAT THERE IS A RECALL, BUT FORD MOTOR CO. SAID THAT THERE IS NO RECALL. THE IGNITION LOCK AND THE KEYS HAD TO BE REPLACED AT A COST OF MORE THAN $500. THE WORK IS BEING DONE BY THE DEALER, PACIFICO FORD. IF IT IS TRUE THAT THERE ARE LOTS OF PEOPLE WHO HAVE THIS HAPPENING TO THEIR FORD FOCUS 2000, THE AUTOMAKER SHOULD DO SOMETHING TO CORRECT THIS DEFECT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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