Ford Focus Complaints
22,326 consumer complaints on file.
- #10045749November 8, 2003SERVICE BRAKES, HYDRAULIC
WHEN BRAKES GET WET, THEY MAKE A WHISTLING SOUND; THIS PROBLEM OCCURRED BEFORE WHEN TURNING; THE ROTORS HAVE BEEN CUT AND THE BRAKE PADS REPLACED; THE CAR HAS LESS THAN 4,000 MILES ON IT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046603November 7, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT 45 MPH VEHICLE STALLED WITHOUT WARNING. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY FUEL PUMP FAILURE. THE FUEL PUMP WAS REPLACED. ALSO, VEHICLE FAILED TO START. DRIVER WAS UNABLE TO TURN KEY IN IGNITION, IT WAS STUCK IN THE LOCK POSITION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045709November 7, 2003ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAD TWO PROBLEMS OCCUR CONCURRENTLY ON MY 46,000 MILE CAR--AND THE MECHANICS AT THE DEALERSHIP I BROUGHT IT TO TOLD ME THAT THEY'RE SEEING A LARGE NUMBER OF THESE SAME PROBLEMS. 1) THE IGNITION BARREL GOES STIFF WITH LITTLE WARNING, AND APPARENTLY LEADS TO A JAM, EARLY IN THE USEFUL LIFE OF THE CAR. 2) THE AUTOMATIC DOOR LOCK SUDDENLY STOPS WORKING, APPARENTLY DUE TO THE DEFECTIVE ACTUACTOR IN ONE OF THE REAR DOORS, SO THAT THE CAR NO LONGER LOCKS *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045723November 7, 2003POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ENGINE STALLED AFTER I HAD DRIVEN TWO MILES WITH NO WARNING. I HAD JUST DOWN-SHIFTED INTO 2ND GEAR AS I WAS SLOWING TO MAKE A TURN AND THE CAR STALLED ACROSS TWO TRAFFIC LANES AND WOULD NOT RESTART. THE OIL LIGHT, BATTERY LIGHT, AND ONE OTHER LIGHT CAME ON (ALTERNATOR I THINK). THE CAR WAS MANUALLY PUSHED OUT OF TRAFFIC LANES IN NEUTRAL GEAR BY TWO MOTORISTS WHO STOPPED TO HELP. THEY WERE ALSO UNABLE TO RESTART THE VEHICLE. AFTER APPROXIMATELY 10 MINUTES THE ENGINE STARTED. I HAD THE CAR TOWED AND AFTER 5 DAYS THE DEALERSHIP STILL CANNOT FIND ANYTHING WRONG. APPARENTLY THE ONBOARD COMPUTER DID NOT CAPTURE THE PROBLEM. I AM EXTREMELY CONCERNED BECAUSE THE CAR STALLED WITHOUT WARNING AT APPROXIMATELY 25 MILES AN HOUR. HAD I BEEN ON THE INTERSTATE AS SCHEDULED (I WAS RUNNING LATE AND HAD TO DROP MY DAUGHTER OFF BEFORE GOING HOME TO PICK UP MY LAPTOP) I WOULD ALMOST CERTAINLY HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE I HAD NO TIME TO MANEUVER OUT OF TRAFFIC AFTER THE ENGINE STALLED. IT WAS 75 DEGREE DAY (MONDAY 11/3/03) SO OUTSIDE TEMPERATURE COULD NOT HAVE BEEN A FACTOR. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045564November 6, 2003AIR BAGS, SEAT BELTS:FRONT
WHILE SLOWING DOWN DUE TO INTENSE TRAFFIC ON A HIGHWAY WE WERE VIOLENTLY HIT BY A CAR DRIVING BEHIND US. THE IMPACT WAS SO GREAT THAT THE CAR WAS DEMOLISHED - THE BOTTOM REAR OF THE CAR AND TIRES WERE TOTALLY CRUSHED, THE ROOF WAS BENT IN THE MIDDLE, ALL WINDOWS BURST, AND DOORS WERE JAMBED SHUT. WE WERE PUSHED INTO THE CAR AHEAD OF US. THE AIRBAGS DID NOT INFLATE. PASSENGER SUSTAINED FACIAL INJURIES AND DRIVER SUSTAINED INJURIES TO CHEST. WE DO NOT BELIEVE THE SEAT BELTS CONSTRAINED US IN THIS CRASH. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10046471November 6, 2003STRUCTURE:BODY:DOOR
UPON GETTING OUT OF THE VEHICLE THE BOTTOM OF THE DOOR WAS SO SHARP THAT IT CUT THE CONSUMER'S LEG. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10045586November 6, 2003ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, TIRES, STRUCTURE:BODY:TRUNK LID
1ST RECALL,6/2000 SHOP FOR A/C PROBLEM,9/2000 SHOP FOR 7 DAYS FOR AC PROBLEM,1/2002 SHOP 7DAYS FOR ENGINE WORK,RECALLS X 4 OR 5 NOT SURE ABOUT DATES THERE HAS BEEN SO MANY ON THIS CAR,PROBLEMS WITH NOT STARTING ,GAS GAUGE, TIRE REPLACEMENT 3 SETS IN LESS THEN 3 YEARS, HESITATION,POOR GAS MILAGE,BRAKES SQUEALING, TRUNK DOES NOT CLOSE PROPERLY,10/2003 HAS BEEN IN SHOP FOR 3 WEEKS FOR POSSIBLE ENGINE WORK. DEALER CAN NOT SEEM TO FIND OR REPAIR THE PROBLEM, I AM NOT HAPPY WITH THIS CAR IT HAS HAD SERIOUS PROBLEMS FROM DAY ONE THERE ARE MORE TO MENTION CAN NOT LIST THEM ALL I NEED HELP. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046483November 6, 2003VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING 65 MPH WITH CRUISE CONTROL ON THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. CONSUMER MANAGED TO PULL OVER, AND LEFT VEHICLE OVER NIGHT. THE VEHICLE STARTED UP THE NEXT DAY WITH NO PROBLEM. DEALERSHIP WAS NOTIFIED BUT THE PROBLEM WAS NOT RESOLVED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045601November 6, 2003POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
2003 SVT FORD FOCUS: FLYWHEEL, PRESSURE PLATE, CLUTCH ASSEMBLY FAILURE. MULTIPLE CASES HAVE BEEN SUBMITTED TO DEALERS. VEHICLE HAS BEEN IN SHOP FOR 15 BUSINESS DAYS WITH NO END IN SIGHT. I HAVE ALSO HEARD OF BELLHOUSING CRACKING HOWEVER I'M NOT SURE IF THIS WAS A CASE WITH MY CAR, NO INFORMATION ABOUT THAT FROM DEALER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046512November 6, 2003POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING
CLUTCH BEGAN SLIPPING, CAUSING THE FLYWHEEL TO BREAK. THE CLUTCH CAME APART AND HIT THE BELL HOUSING. THEN, BELL HOUSING SEPARATED AND BROKE INTO THE RADIATOR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046632November 5, 2003ENGINE AND ENGINE COOLING:ENGINE
2000 FORD FOCUS EXPERIENCING PROBLEMS WITH ENGINE.*MR THE CONSUMER STATED THE ENGINE DIED REPEATEDLY WHEN IT WAS STARTED AND IN NEUTRAL, THE ENGINE DIED AT COLD ENGINE TEMPERATURE WHEN THE TRANSMISSION WAS ENGAGED, IT ALSO SURGED AND BUCKED AT HIGHWAY SPEEDS AND HESITATED DURING ACCELERATION. ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND AFTER A FEW MORE VISITS THE DEALER REPLACED SEVERAL COMPONETS SUCH AS THE IGNITION COIL AND THE AIR INTAKE TUBE, BUT THE VEHICLE CONTINUED TO EXPERIENCE ENGINE PROBLEMS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048259November 5, 2003STEERING:LINKAGES
PROBLEMS WITH VEHICLE'S STEERING DUE TO BALL JOINT SEPARATION. *MR THE CONSUMER LOST CONTROL OF THE VEHICLE. THE INCIDENT WAS CAUSED BY AN IMPROPER TORQUE ON THE PINCH BOLT. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER RECEIVED A RECALL NOTICE SEVERAL DAYS LATER. *SCC *JB *CB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046387November 5, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR AND THERE WERE NO BRAKES. AS RESULT, CONSUMER'S VEHICLE COLLIDED WITH A GUARD RAIL. DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045546November 5, 2003ELECTRICAL SYSTEM:IGNITION:MODULE
I HAVE A 2000 FORD FOCUS LX. THE IGNITION CYLINDER "FELL" OR BROKE OR WHATEVER IT IS CALLED. THE NET EFFECT IS THAT THE KEY WOULD NOT GO INTO THE IGNITION AND HAD TO BE TOWED TO THE DEALER. IT WAS REPLACED UNDER WARRANTY ON JAN 17, 2002. 19500 MILES APPROXIMATELY. THE NEXT TIME THE IGNITION SWITCH FAILED WAS DECEMBER 4, 2002. SAME SYMPTOMS AND THE IGNITION SWITCH WAS REPLACED AGAIN. AGAIN UNDER WARRANTY. APPROXIMATELY 33394 MILES. NOW AGAIN NOVEMBER 5, 2003 THE KEY IS HAVING TROUBLE SLIDING IN AND OUT AGAIN. I'M SURE I'LL BE UP FOR ANOTHER IGNITION SWITCH REPLACEMENT AND RE-KEYING SOON.I REALLY FEEL FORD NEEDS TO FIX THIS PROBLEM AND THEN RECALL SO THAT WE CAN HAD RELIABLE IGNITION SWITCHES.*AK THANKS CAROL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10042908November 5, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER DOOR ON DRIVER'S SIDE INADVERTENTLY OPENED WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 55 MPH. REAR PASSENGER DOOR ALSO OPENED INADVERTENTLY WHILE VEHICLE WAS TURNING ONTO THE OFF RAMP. ALTHOUGH THE CHILD SAFETY LATCH WAS ON, THE REAR PASSENGER DOOR AGAIN CAME AJAR. *AK CHILD HIT DOOR WITH ELBOW CAUSING THE DOOR TO OPEN, ALSO A BAG OF GROCERIES FELL AGAINST THE DOOR CAUSING THE DOOR TO OPEN. *TS TIRE ROLLED AGAINST THE DOOR WHILE ON THE OFF RAMP AND ROLLED OUT THE DOOR ONTO THE HIGHWAY. CONSUMER HAD TO STOP AND CHASE IT DOWN. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040465November 5, 2003ELECTRICAL SYSTEM
AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED ON THE HIGHWAY. VEHICLE HAD BEEN TO THE SERVICE DEALER SEVEN TIMES FOR THE SAME PROBLEM. ON ONE OCCASION, THE DEALER REPLACED THE FUEL PUMP, BUT IT DID NOT FIX THE PROBLEM. WHEN THE INCIDENT HAPPENED, AFTER ABOUT SIX MINUTES, THE VEHICLE COULD BE RESTARTED. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED. *AK WHEN THE VEHICLE STALLED THE ODOMETER WENT BLANK. WHEN THE ODOMETER WAS FUNCTIONAL AGAIN, THE VEHICLE COULD BE STARTED. THE POWER RELAY WAS FOUND OPEN AND WAS REPLACED AND THE FUEL PRESSURE DROPPED WHILE THE VEHICLE WAS IN MOTION. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040080November 5, 2003SEATS
DRIVER'S SEAT HAD A PIECE OF METAL WHICH WAS EXPOSED, AS A RESULT, THE CONSUMER CUT HER LEG. *AK (SEVERAL OTHERS HAD BEEN HURT AS WELL) THE METAL WAS ONLY EXPOSED WHEN THE DRIVER'S SEAT WAS PUSHED FORWARD TO ALLOW THE PASSENGER IN THE BACK TO EXIT. IF THE SEAT WAS BACKED FOR A TALL DRIVER, IT WOULD BE EXTREMELY IMPOSSIBLE FOR THE PASSENGER TO BECOME INJURED. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10046356November 4, 2003ELECTRICAL SYSTEM:IGNITION:SWITCH
THE DRIVER PLACED THE KEY IN THE IGNITION AND VEHICLE WOULD NOT ENGAGE. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. MECHANIC NOTICED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046264November 3, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:IGNITION
VARIOUS PROBLEMS INVOLVING 2000 FORD FOCUS.*MR RECALL CAMPAIGN #02542 WAS ISSUED FOR THE VEHICLE IN REFERENCE TO DEFECTIVE BATTERY CABLES. *CB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046235November 3, 2003ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED VEHICLE BEGAN TO HESITATE THEN STALL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0