Ford Focus Complaints

22,326 consumer complaints on file.

#10043262October 20, 2003
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WE HAD TO PLACE THE 6TH SET OF TIRES ON OUR CAR. WE HAVEN'T HAD A SINGLE SET OF TIRES LAST LONGER THAN 20,000 MILES. WE HAVE OUR TIRES ROTATED AND BALANCED AND FRONT-END ALIGNED REGULARLY. WE HAVE REPLACED THE FRONT BRAKE PADS 5 TIMES. WE HAVE HAD ALL 5 RECALLS REPAIRED ON THE CAR. WHEN I HAD THE REAR BEARING REPLACED UNDER WARRANTY THE TECHNICIAN TOLD ME THAT THEY HAD TO ORDER EMERGENCY BEARINGS OVERNIGHT BECAUSE IT WAS NOT SAFE TO DRIVE. WHEN I INQUIRED ABOUT A RENTAL CAR, HE OFFERED TO REASSEMBLE MY CAR AND LET ME DRIVE IT HOME (EVEN THOUGH IT WAS UNSAFE)! THIS HAS ALWAYS BEEN A LOUD CAR, BUT A WEEK AGO THERE WAS A LOUD ROARING, GRINDING NOISE UP FRONT THAT GETS ESPECIALLY LOUD WHEN I TURN TO THE RIGHT. AFTER HAVING A TECHNICIAN LOOK AT IT, HE SAYS THE FRONT BEARINGS ARE GONE AND THE FRONT ROTORS AND BRAKE PADS ALSO NEED TO BE REPLACED AGAIN. I AM IN THE SAME SITUATION AS EVERYONE ELSE: BECAUSE THIS CAR HAS HAD SO MANY PROBLEMS AND COMPLAINTS IT IS ONLY VALUING AT $3000 AFTER 3 YEARS. FORD SHOULD BE FORCED TO DO SOMETHING TO SATISFY ALL OF THESE DISSATISFIED CUSTOMERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043267October 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
I JUST PURCHASED A 2001 FORD FOCUS FOR MY DAUGHTER A MONTH AGO AND HAVE HAD A PROBLEM WITH IT STALLING AT UNPREDICTABLE TIME. I DID A LITTLE SEARCHING AND FOUND THIS IS A PROBLEM THAT OTHERS ARE HAVING AND THE NNHTSA IS CURRENTLY INVESTIGATING. THIS IS A VERY SERIOUS ISSUE ESPECIALLY FOR A YOUNG, NEW DRIVER. IT CAN BE DEADLY. PLEASE GIVE ME AN UPDATE ON THIS INVESTIGATION AND ADD MY COMPLAIN TO THE DATA. I HOPE YOU PURSUE THIS ISSUE BEFORE FORD ALLOWS SOMEONE TO DIE FROM IT. MS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043273October 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAD JUST FINISHED FUELING UP THE CAR AND PULLED AWAY FROM THE PUMP WHEN THE CAR DIED IN THE GAS STATIONS ENTRANCE. THE CAR WOULD NOT RESTART. WE HAD THE CAR TOWED TO A FORD DEALER WHO STATED THE FUEL PUMP WAS DEFECTIVE. THE CAR HAD 53,000 MILES ON IT AT THE TIME AND FORD ONLY AGREED TO PAY FOR 1/2 THE COST OF THE REPAIR. THIS VEHICLE HAS NEVER COME CLOSE TO GETTING THE GAS MILEAGE THAT FORD SAYS IT SHOULD. MY V6 HONDA ACCORD GETS BETTER GAS MILEAGE THAN THIS 4 CYLINDER FOCUS? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038602October 20, 2003
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER STATED THE DEALER REPLACED THE IGNITION SWITCH. *JB THE KEY WOULD NOT TURN IN THE IGNITION AND AS A RESULT THE DRIVER WAS STRANDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE IGNITION CYLINDER. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043156October 18, 2003
ENGINE AND ENGINE COOLING
MY FORD FOCUS ENGINE CUTS OFF WITH OUT ANY NOTICE. I FELT VERY UNSAFE IN THIS CAR. THE DEALERSHIP CANNOT FIX THE PROBLEM. SOMEBODY HAS TO DO SOMETHING ABOUT THIS CAR BEFORE PEOPLE START GETTING KILLED FOR DRIVING THIS CAR. THE GOVERNMENT SHOULD TO STEP-IN, BECAUSE FORD IS NOT DOING ANYTHING ABOUT THIS PROBLEM. I SEE A LOT COMPLAINTS ABOUT THIS CAR. IN I'M SURE THERE WILL BE PLENTY MORE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043097October 17, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCKED UP. TURNED CAR OFF IN NORMAL MANNER, RETURNED AND UNABLE TO TURN KEY, UNLOCK STERRING COLUMN, ETC.. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044213October 17, 2003
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED WITHOUT WARNING WHEN DRIVING AT ANY SPEED. THE PROBLEM OCCURRED MORE FREQUENTLY WHEN MAKING TURNS OR REVERSING. VEHICLE WAS ALMOST REAR ENDED WHEN IT STALLED WHILE MERGING ONTO THE HIGHWAY. DEALERSHIP REPLACED THE FUEL PUMP 3 TIMES, BUT PROBLEM STILL EXISTS. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE WILL SUDDENLY SURGE AND ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO DISENGAGE THE EXCESS SPEED. THE CAUSE OF THE SUDDEN ACCELERATION WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044236October 17, 2003
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED BRAKE PROBLEMS, IT MADE A LOUD NOISE WHILE DRIVING, AND OXYGEN SENSOR FAILED. ALSO, ENGINE PROBLEMS. OIL WAS LEAKING FROM THE OIL PAN UNDER THE MOTOR. OWNER WAS REFERRED TO THE STATE ATTORNEY GENERAL'S OFFICE TO SEEK PROTECTION UNDER THE LEMON LAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043031October 16, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE
THE CAR STALLS IN TURNS WHILE DOWNSHIFTING; GOING UP HILLS AND AT HIGHWAY SPEEDS. IT BEGINS HESITATION WHILE ACCELERATING; AND AFTER SEVERAL HESITATIONS IT WILL STALL OUT MUCH LIKE IT IS RUNNING OUT OF FUEL. THE PROBLEM BEGAN THE FIRST YEAR I BOUGHT THE VEHICLE AND ONLY WHEN THE CAR WAS RUNNING WITH UNDER HALF A TANK OF FUEL BUT NOW OCCURS EVEN WITH A FULL TANK. TWICE I HAVE MENTIONED IT TO FORD TECHNICIANS, TWICE TEST RESULTS CAME BACK NEGATIVE. THE FORD TECHNICIANS HAVE BEEN UNABLE TO LOCATE THE PROBLEM AND THE CAR IS NO LONGER A RELIABLE SOURCE OF TRANSPORTATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043044October 16, 2003
UNKNOWN OR OTHER
FAILURE OF MANUFACTURER TO REPAIR CAR UNDER WARRANTY TO MY SATISFACTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042954October 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, INTERIOR LIGHTING
AT IDLE THE HEAD LIGHTS, DASH BOARD LIGHTS, AND INTERNAL DOME LIGHT FLICKER WITH CYCLE OF ENGINE. FORD CERTIFIED MECHANIC DOES NOT ACKNOWLEDGE THE PROBLEM, NOR A REMEDY TO THE FLICKERING. FLICKERING STILL EXISTS! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043994October 15, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON ATTEMPTING TO START VEHICLE KEY WOULD NOT TURN. THE IGNITION SWITCH WAS LOCKED, AND IT WOULD NOT BE MOVED. VEHICLE WAS TOWED TO INDEPENDENT MECHANIC, WHO REPLACED THE INSIDE CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044010October 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER NOTICED THAT WHEN SHIFTING TRANSMISSION FROM THIRD GEAR TO FOURTH GEAR VEHICLE LOST POWER/ STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044050October 15, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
REAR BRAKE LIGHTS DO NOT COME ON WHEN APPLYING THE BRAKES. OWNER WAS TOLD THAT WIRES BURNED. ALL OTHER ELECTRICAL COMPONENTS WERE FINE, EXCEPT THE BRAKE LIGHTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044072October 15, 2003
SUSPENSION:FRONT:SHOCK ABSORBER
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY AND WITHOUT WARNING A LOUD CLICKING NOISE WAS COMING FROM UNDERNEATH THE VEHICLE. DRIVER TOOK VEHICLE TO THE DEALERSHIP, AND MECHANIC TOLD CONSUMER THAT SHOCK ABSORBERS WERE CORRODED AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041755October 14, 2003
VISIBILITY:GLASS, SIDE/REAR
MY WIFE BARBARA PURCHASED A NEW 2003 FORD FOCUS. SHE BROUGHT IT HOME ON FRI. OCT.10TH. 2003, SHE PUT ON ABOUT 100 MILES. SHE PARKED IT IN OUR DRIVEWAY. ON MONDAY OCT. 13, 2003 WHEN I WENT OUT TO THE CAR I NOTICED THAT THE REAR WINDOW WAS CRAZED. WITH A CLOSER INSPECTION I SAW THAT THE WINDOW WAS COMPLETELY CRACKED. THE WINDOW WAS INTACT WITH NO SIGN OF IMPACT. I CALLED THE DEALER AND THEY ASKED ME TO BRING IT IN TO THEIR SERVICE CENTER. I DID AND THEY ARE REPAIRING IT. WE LIVE IN A REMOTE AREA WITH NO TRAFIC. THE CAR WAS PARKED IN A DRIVEWAY WITH THE REAR WINDOW FACING AWAY FROM THE ROAD. THE TEMPERTURE WAS 38 DEG. F.AT NIGHT AND 70 DEG. F DAYTIME. WE LIVE IN ALPINE, AZ ELLEVATION 8050 FT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041756October 14, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON LEAVING WORK, ENTERED CAR AND INSERTED KEY INTO IGNITION. KEY WOULD NOT TURN. SPENT ABOUT 45 MINUTES JIGGLING AND TAPPING KEY IN ATTEMPTS TO START CAR. THIS WAS IS MY FIRST ENCOUNTER WITH THIS PROBLEM. THE AAA TOW TRUCK DRIVER MADE MENTION OF THE "FAMOUS FORD IGNITION SYSTEM" UPON ARRIVAL AT MY REQUEST. WHEN ASKED WHAT THAT MEANT, HE STATED THAT A NUMBER OF FORD PRODUCTS ARE HAVING SIMILAR PROBLEMS. I PAID FOR THE CAR TO BE TOWED HOME AS IT WAS LATE AT NIGHT. THE NEXT DAY, A CO-WORKER INFORMED ME THAT HIS WIFE HAD THE SAME PROBLEM WITH HER FOCUS TOO. I HAVE ENDURED RECALLS WITH THIS CAR, AND AM SHOCKED THAT AN IGNITION SYSTEM MAY NOT HAVE ISSUES SORTED OUT. IF THIS IS A TREND THAT MERITS AN INVESTIGATION. I HOPE CONSUMERS CAN BE RELIEVED OF MOST OF THEIR REPAIR COSTS. MEANWHILE I PROBABLY HAVE QUITE A REPAIR BILL TO LOOK FORWARD TO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042864October 14, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING UPWARD VEHICLE STALLED. DEALER STATED FUEL INJECTION SYSTEM FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041798October 14, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED MULTIPLE TIMES WHILE ACCELERATING. FAILED TO START. FUEL PUMP HAD TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043915October 14, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE RUNS OUT OF GAS, EVEN WHEN THERE ARE 2 TO 5 GALLONS REMAINING IN THE TANK. WHILE DRIVING APPROXIMATELY 65 MPH. VEHICLE DISENGAGES, MAKING IT A SAFETY HAZARD TO MOVE TO THE RIGHT WHILE AT THAT SPEED. THIS IS THE SECOND EXPERIENCE OF THIS TYPE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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