Ford Focus Complaints

22,326 consumer complaints on file.

#10102057December 2, 2004
AIR BAGS
CONSUMER WAS DRIVING LESS THAN 10 MPH AND SUDDENLY THERE WAS A SOFT BUMPER TO BUMPER COLLISION. CONSUMER'S VEHICLE HIT THE VEHICLE THAT WAS IDLE IN FRONT. UPON IMPACT, THE AIR BAGS DEPLOYED, SHATTERING THE WINSHIELD. NO INJURIES WERE REPORTED, BUT WAS DRIVER WAS TAKEN TO HOSPITAL FOR EVALUATION SINCE BEING SEVEN MONTHS PREGNANT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10100870December 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR WENT, THIS CAR IS 2 YEARS OLD AND HAS 58,000 MILES ON IT, COST TO REPAIR $298+ THIS IS THE THIRD EXPENSIVE REPAIR ON THIS 2002 FORD FOCUS, THE OTHER TWO WERE WHEEL RELATED AND LOCKING DOOR LOCKS THAT WERE QUITE EXPENSIVE TO REPAIR AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101957December 1, 2004
WHEELS:RIM
WHILE DRIVING 35 MPH RIGHT TIRE COLLAPSED INWARD. CONSUMER DROVE THE VEHICLE HOME. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER INFORMED CONSUMER THAT RIGHT RIM HIT SOMETHING AND CAUSED THE TIRE TO BE BENT INWARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101958December 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PLACED THE KEY INSIDE OF THE IGNITION SWITCH AND IT FAILED TO TURN THE VEHICLE ON. CONSUMER HAD TO HIT THE IGNITION SWITCH HARD IN ORDER FOR THE KEY TO COME OUT. CONSUMER CONTACTED THE DEALER FOR INSPECTION AND APPOINTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099323December 1, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATED THAT IGNITION LOCKED ON ITS OWN. *AK THE CONUSMER STATED THAT HE COULD NOT TURN KEY TO START THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103708November 30, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY WOULD NOT TURN, WHEN ATTEMPING TO START THE VEHICLE. REPLACED IGNITION LOCK AND CYLINDER. R/R FUEL DELIVERY MODULE. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101824November 30, 2004
ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
VEHICLE STALLED AND THE IGNITION TUMBLER WAS DEFECTIVE WHEREBY CONSUMER HAVE TO LEAVE THE KEY IN THE VEHICLE. THE IGNITION WAS REPLACED FOUR TIMES. ALSO, FRONT BRAKES SQUEALED, AND DID NOT STOP THE VEHICLE. PADS WERE REPLACED FOUR TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101839November 30, 2004
ENGINE AND ENGINE COOLING
NHTSA CAMPAIGN 03V482000; FORD ISSUED A STALLING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT WAS EXPERIENCING THE SAME PROBLEM. BRAKE LIGHTS DO NOT OPERATE WELL. THE BULB AND SWITCH WERE CHANGED, BUT STILL THERE WAS NO CHANGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100806November 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
18,000 MILES ON A 2003 FORD FOCUS AND THE BRAKE PADS AND ROTORS ARE RUINED, THE DEALER TOLD ME I CAN EXPECT THIS WITH A FOCUS OR A ESCAPE BECAUSE OF CENTER MOUNTED ROTORS. THE CAR WAS INSPECTED BY THE DEALER 2500 MILES AGO. STATE POLICE CAN'T HELP ME DUE THE TIME THAT HAS PASSED SINCE INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099298November 30, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
THE TEMPERATURE HAD BECOME COLDER AND THE ACCELERATOR WOULD NOT DEPRESS WITHOUT FORCE. THE PROBLEM WOULD OCCUR WHENEVER THE VEHICLE SAT OVERNIGHT OR FOR SEVERAL HOURS. THE CONSUMER WOULD DEPRESS THE ACCELERATOR UNTIL IT WOULD MOVE DOWNWARDS. THE VEHICLE WOULD LUNGE FORWARD. IT WOULD TAKE 4-5 DEPRESSIONS UNTIL THE ACCELERATOR WOULD MOVE DOWNWARD. OTHER PROBLEMS WERE THE BRAKES SQUEALING AND THE VEHICLE SUFFERED FROM NOT STARTING AT TIMES, EITHER THE PANEL LIGHTS WOULD ENGAGE OR THE STARTER WOULD GRIND. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096705November 30, 2004
ELECTRICAL SYSTEM:IGNITION
UPON TRYING TO START THE VEHICLE, THE IGNITION WOULD NOT TURN. THE CONSUMER TRIED SEVERAL TIMES TO GET THE VEHICLE STARTED. CONSUMER HAD TO HAVE THE VEHICLE TOWED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB THE CONSUMER STATED THAT THE MECHANIC ALREADY KNEW THAT THE CONSUMERS VEHICLE WAS A FORD FOCUS AND KNEW THE PROBLEM BEFORE IT WAS TOLD TO HIM. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096804November 30, 2004
SUSPENSION:FRONT
WHEN TURNING IN EITHER DIRECTION A RUBBING SOUND WAS PRODUCED. THE DEALER STATED THE FRONT STRUTS NEED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. *JB THE SPRINGS WERE BROKE ON THE DRIVER'S SIDE. 2 STRUTS, 2 SPRINGS, 2 SWAY BAR LINKS AND ALIGNED THE FRONT END WERE REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094525November 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO BRAKE, THE CONSUMER DOWN SHIFTED AND THE SAFETY IGNITION SWITCH MALFUNCTIONED AND WAS CAUGHT UNDER THE CLUTCH, CAUSING THE RELAY TO SLOW DOWN. THE CONSUMER PULLED THE EMERGENCY BRAKE TO STOP THE LURCHING, BUT IT WAS TOO LATE AND THE CONSUMER SCRAPED ANOTHER VEHICLE IN A PARKING LOT. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10100683November 29, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2001 FORD FOCUS SE: TAKEN IN FOR SERVICE TO INVESTIGATE ENGINE LIGHT PROBLEM - JOE MEYERS FORD SUPPOSEDLY FOUND PCV VALVE PROBLEM AND ATTENDANT HOSE - REMOVED AND REPLACED - PERFORMED ADDTIONAL MAINTENANCE ASSOCIATED WITH FORD ALERT RELATED TO FUEL PUMP FAILURES - TWO WEEKS LATER, ENGINE LIGHT REAPPEARS - VEHICLE RETURNED TO JOE MEYERS FORD AND REPAIRS AFFECTED TO CORRECT SHODDY WORKMANSHIP OR OTHER SEAL LEAK ASSOCIATED WITH PREVIOUS FUEL PUMP REPAIR - LESS THAN TWO WEEKS LATER FUEL SYSTEM FAILED SPRAYING ENTIRE FUEL TANK CONTENTS ACROSS UNDERSIDE OF VEHICLE WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101722November 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL LOCKS WHEN KEY IS PUT IN THE IGNITION. THE IGNITION SWITCH AND CLOCK SPRING WERE REPLACED TWICE BEFORE. VEHICLE WILL BE TAKEN TO DEALER FOR REPAIRS AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100706November 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY 2000 FORD FOCUS SE HAS FAULTY REAR DOOR LATCHES. THEY WILL NOT STAY CLOSED. THEY STARTED TO BECOME DIFFICULT TO LATCH IN 2003. FORD WAS NOTIFIED BUT REFUSED TO PAY FOR FIXING THE DOORS. NOW I USE BUNGEE CORDS TO KEEP THE DOORS CLOSED WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100725November 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS LX AND I HAVE HAD TO REPLACE THE IGNITIONS SWITCH TWICE DUE TO MY IGNITION LOCKING AND MAKING IT IMPOSSIBLE FOR ME TO START MY CAR. ON SATURDAY,NOVMEBER 27,2004, I BEGAN TO HAVE THIS PROBLEM AGAIN, I HAD TO HAVE MY CAR TOWED TO MY HOME THAT EVENING. I HAVE BEEN TOLD BY A LOCKSMITH, THE TOW GUY AND OTHER PEOPLE WITH THE SAME COMPLAINT AND EVEN A PERSON WHO WORKS FOR FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100648November 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PARKED MY CAR IN THE GARAGE BUT I AM UNABLE TO START IT NOW. THE IGNITION WILL NOT TURN AND IT IS LOCKED INTO ONE POSITION. I CANNOT OPERATE THE VEHICLE BECAUSE THE IGNITION IS LOCKED. I PLAN TO CALL THE LOCKSMITH AND/OR DEALERSHIP ABOUT THIS ON MONDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100609November 27, 2004
UNKNOWN OR OTHER
WATER LEAKS FROM SOMEWHERE INSIDE THE CAR ONTO THE PASSENGER SIDE FLOOR BOARD. THE FIRST TIME WAS IN 2002. IT WAS "CORRECTED" BY A FORD AUTHORIZED DEALER SERVICE DEPARTMENT AND STILL LEAKS. WHEN EVER IT RAINS THE FLOOR BOARD FILLS WITH WATER AND WHEN THE WATER DRIES IT SMELLS OF MILDEW. LOSS OF HUNDREDS OF DOLLARS TO REMOVE SMELL. I'M NOT SURE IF I SHOULD CONTACT A LAWYER ABOUT THE LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100616November 27, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I RECENTLY ENCOUNTERED A PROBLEM WITH MY IGNITION. WHEN I ATTEMPTED TO INSERT MY KEY INTO THE IGNITION, THE KEY WOULD NOT INSERT ENTIRELY AND WOULD NOT TURN TO START THE CAR. THE STEERING WHEEL WAS COMPLETELY LOCKED WHILE IN PARK. INITIALLY, I THOUGHT THIS WAS AN "EASY FIX", SO I TRIED TO JERK THE STEERING WHEEL TO THE EXTREME LEFT OR RIGHT, BUT IT REFUSED TO COOPERATE. AFTER OVER AN HOUR OF ATTEMPTING TO INSERT MY KEY WITH FAILURE, I CALLED A LOCKSMITH. THE LOCKSMITH TOLD ME "THIS IS A COMMON PROBLEM IN FORD FOCUSES". I'M CURIOUS AS TO WHY FORD HAS NOT ISSUED A RECALL ON THIS PARTICULAR MATTER. I'VE READ NUMEROUS STATEMENTS ONLINE FROM OTHER FORD FOCUS OWNERS WITH THE SAME PROBLEM (SEE HTTP://WWW.AUTOMOTIVEFORUMS.COM/T158426.HTML AND HTTP://WWW.TALKABOUTAUTOS.COM/GROUP/ALT.AUTOS.FORD.FOCUS/MESSAGES/27215.HTML). THE LOCKSMITH HAD TO UNINSTALL THE OLD INGNITION SWITCH AND RECODE AND INSTALL A NEW IGNITION SWITCH FOR $190. SINCE MY PURCHASE, FORD FOCUS HAS ISSUED THREE RECALLS (UPCOMING FOURTH RECALL) AND I'M SURPRISED THIS PROBLEM IS NOT ONE OF THEM WITH THE LARGE NUMBER OF COMPLAINTS FROM OTHERS. HOPEFULLY, FURTHER INVESTIGATION WILL TAKE PLACE TO REPAIR THIS PROBLEM AND NOT LEAVE ANY FUTURE OWNERS STRANDED WHEN THEY ATTEMPT TO START THEIR CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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