Ford Focus Complaints

22,326 consumer complaints on file.

#10106895December 13, 2004
TIRES
REAR TIRES WEAR OUT PREMATURELY ON 2000, 2001 AND 2003 FORD FOCUS. ALL HAVE NEW TIRES INSTALLED BECAUSE OF REAR TIRE WEAR AND MISALIGNMENT. *BF THE CONSUMER STATED THAT THE REAR TIRES BEGAN THUMPING AND THE TREAD WALL STARTED CUPPING. THE CONSUMER STATED THAT HE HAS HAD THREE VEHICLES OF THE SAME MAKE AND MODEL WITH THE SAME PROBLEM. *TC THE CONSUMER NO LONGER OWNS THE 2000 AND 2001 FORD FOCUS ONLY THE 2003. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107088December 13, 2004
POWER TRAIN, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:IGNITION, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THREE TRANSMISSION FAILURES AND REPLACEMENTS. THE ENGINE, STARTER/IGNITION AND 1 GEAR SHIFT ALL REPLACEMENTS AND OTHER VARIOUS PROBLEMS. *BF FOUR CD PLAYER REPLACEMENTS, THE BRAKES FAILED, AND 1 ALARM FAILURE. *SC THE ENGINE WAS ALSO REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102874December 13, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I OWN A 2000 FORD FOCUS THAT HAS HAD THE SAME PROBLEM HAPPEN TO IT AGAIN. APPROX. 2 YEARS AGO WE HAD TO HAVE THE ENTIRE STEERING COLUMN REPLACED BECAUSE THE MECHANISM HAD LOCKED AND WOULD NOT ALLOW US TO TURN THE KEY. IT HAS HAPPENED AGAIN AND THERE IS NOTHING WE CAN DO TO GET THE KEY TO TURN IN THE IGNITION. THIS IS RIDICULOUS AND WE THINK THAT THERE SHOULD BE A RECALL OR SOMETHING DESIGNATED TO ASSIST WITH THIS PROBLEM. A 2000 MODEL SHOULD NOT HAVE THIS MANY PROBLEMS WITH ITS STEERING MECHANISMS. INFO BELOW IS APPROPRIATE TO LATEST INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102811December 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN VERY PATIENTLY WAITING FOR FORD TO ISSUE A RECALL ON THEIR IGNITION SYSTEM. IT IS VERY PATHETIC. BOTH OF MY FORD FOCUS VEHICLES HAVE THESE PROBLEMS. I USED THE CARS IN A NORMAL FASHION FOR OVER 4 YEARS. AT THE END OF YEAR 3 THE KEYS IN BOTH MY FOCUS CARS STOPPED WORKING CORRECTLY LEAVING STRANDED AT WORK ONE TIME. I HAD TO CALL A LOCKSMITH WHO TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FOCUS AND THAT THE REPLACEMENT CYLINDER WILL LIKELY FAIL AGAIN AS IT IS A PROBLEM WITH THE OVERALL DESIGN OF THE IGNITION SYSTEM FROM FORD. I PAID OVER $300 FOR THIS PROBLEM AND NOW AM EXPERIENCING THIS HELL AGAIN IN YEAR 4.5. I AM VERY DISSATISFIED WITH FORD NOW AND HAVE NOT HEARD OF ANY RECALL. BOTH MY CARS CONTINUE TO EXPERIENCE THESE KEY PROBLEMS AND ARE BECOMING ALMOST UNUSABLE AT THIS POINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102645December 11, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON PLACING KEY INTO IGNITION, THE CHAMBER FAILS TO TURN TO START AND TURN AT ALL. HAD TO CALL AAA TO GET VEHICLE TOWED. DRIVER OF TOW TRUCK WAS WELL AWARE OF THE PROBLEM SPECIFIC TO A FORD FOCUS. HE WAS ABLE TO TAP THE STEERING COLLAR AND THE LOCK UNBOUND. THIS IS NOT AN ISSUE WITH THE WHEEL NEEDING A SLIGHT TURN. THE CYLINDER APPARENTLY OVER TIME WEARS CAUSING THE IGNITION LOCK TO BIND. HE SAID IT MIGHT HELP PUTTING SOME WD 40 ON THE KEY BUT THE LOCK WAS A WELL KNOW PROBLEM THAT WILL REQUIRE REPLACEMENT. SEARCHING THE INTERNET, I HAVE SEEN MANY INSTANCES OF THIS PROBLEM, IN THE HUNDREDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102706December 11, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER FAILED AND KEY WOULD NOT TURN TO START THE CAR. I HAD JUST GOTTEN OFF OF WORK AND GOT IT MY CAR TO GO HOME AND MY KEY WOULDN'T NOT TURN OVER. I HAD TO SIT IN MY CAR FOR ALMOST AN HOUR IN FREEZING WEATHER UNTIL SOMEONE COULD COME AND GET ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102716December 11, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS AND I HAVE BEEN HAVING TERRIBLE PROBLEMS WITH MY IGNITION. SEVERAL DOZEN TIMES I HAVE NOT BEEN ABLE TO START MY CAR OR IT HAS TAKEN ME A SIGNIFICANT AMOUNT OF TIME TO BE ABLE TO START THE CAR. I TOLD MY LOCAL FORD DEALER ABOUT THE PROBLEM AND SAID IT WOULD COST ABOUT $300 TO FIX THE IGNITION. HOWEVER, HE TOLD ME THAT I WAS THE FOURTH PERSON THAT HAD CALLED HIM THAT VERY SPECIFIC DAY REPORTING THE SAME PROBLEM WITH OTHER FOCUS'. I HAVE SEARCHED THE INTERNET AND HAVE FOUND HUNDREDS OF OTHER PEOPLE POSTING COMPLAINTS ONLINE AND I THINK IT IS ABOUT TIME FOR A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102742December 11, 2004
TIRES:SIDEWALL
I WISH TO REPORT A POSSIBLE DEFECTIVE TIRE. ON NOV 20, 2004,I PURCHASED A 2004 FORD FOCUS SE. WITH 5.914 MILES. ON 12/9/04, WHILE DRIVING ALONG THE INTERSTATE FREEWAY, MY CAR'S TIRE BLEW OUT. UPON EXAMINATION, THERE WAS SEVERAL BLOWOUT TEARS ALONG THE OUTER SIDES OF THE TIRE. I REPORTED THE INCIDENT TO THE LOCAL FORD DEALER WHO REFERRED ME TO GOODYEAR. GOODYEAR SAID THEY BELIEVED THE TIRES FAILURE WAS CAUSED BY TIRE "UNDER PRESSURE" AND A NAIL PUNCTURE. THE GOODYEAR TECHNICIAN MADE A DETERMINATION UPON VISUAL INSPECTION BASED ON RIPPLES ALONG THE TEAR MARKS WERE CAUSED BY UNDER PRESSURE. THE FORD DEALER MADE THE SAME EXPLANATION AS DID GOODYEAR. HOWEVER, I DISAGREE WITH THE OPINIONS OF BOTH FORD AND GOODYEAR. REQUEST AN EXAMINATION OF MY TIRE TO DETERMINE IF THERE IS ANY TIRE OR BELT MANUFACTURE DEFECTS. MY TIRE IS A GOODYEAR EAGLE, RSA VERSION, SIZE P195/60/R15. MY TIRE IS AVAILABLE FOR INSPECTION TO DETERMINE FAILURE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109308December 10, 2004
SUSPENSION
TIRES WEAR CONFINED TO REAR WHEELS. *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ALIGNMENT PROBLEM WHICH ORIGINATED FROM THE FACTORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102499December 10, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
SUDDEN LOCK-UP OF IGNITION SWITCH, REQUIRING TOW TO FORD DEALER FOR REPLACEMENT OF IGNITION CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103478December 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PUT THE KEY IN THE IGNITION TO START THE VEHICLE AND KEY WOULDN'T TURN. CONSUMER CALLED FORD, AND THE DEALER STATED THAT THE IGNITION TUMBLER WAS BAD. CONSUMER HAD THE VEHICLE TOWED TO REPAIR SHOP FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102516December 10, 2004
AIR BAGS
A DEER WAS STRUCK WITH RELATIVELY MINOR DAMAGE TO THE HOOD AND GRILL. GUN POWDER SMELLED IN VEHICLE AFTER COLLISION. SUSPECT IT WAS AIRBAG PROPELLANT. AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10103500December 10, 2004
WHEELS:RIM
WHILE DRIVING AT VARIOUS HIGHWAY SPEEDS VEHICLE VIBRATED. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION. CONSUMER WAS INFORMED THE PROBLEMS PERTAINED TO THE TIRE AND RIM. SHE HAD TO REPLACE THE SAME TIRE AFTER 18,000 MILES/30,000 MILES, AND 46,000 MILES DUE TO MUD ACCUMULATING INSIDE THE TIRE RIM. THIS THREW THE BALANCE OFF, AND VEHICLE CONTROL WAS AFFECTED. IT PERFORMED ERRATICALLY. CONSUMER ALSO CALLED THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102417December 9, 2004
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
SUDDEN BRAKE FAILURE. THE FORWARD DRIVER SIDE STEEL BRAKE LINEL WAS WORN THROUGH BY THE PLASTIC INNER FENDER WELL CAUSING ALL BRAKE FLUID TO LEAK OUT. REPLACED BRAKE LINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102427December 9, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, STEERING:COLUMN, SUSPENSION:REAR:SHOCK ABSORBER, SUSPENSION:FRONT:WHEEL BEARING, TIRES
I HAVE HAD MORE REPAIRS INCIDENCES WITH 2001 FORD FOCUS THAN IS NORMAL ON ANY CAR. IF MOST OF THE REPAIRS HAD BEEN IN THE FIRST 18 MONTHS I COULD HAVE EASILY DECLARED A LEMON. UNFORTUNATLEY THEY HAVE BEEN SINCE THAT TIME. MOST RECENTLY I HAVE HAD THE REAR WHEEL BEARINGS REPLACED FOR THE SECOND TIME ON A 3 YEAR OLD CAR AND AM IN THE PROCESS OF HAVING THE STEERING COLUMN REPLACED FOR THE SECOND TIME. I WENT THROUGH OVER 3 FULL SETS OF TIRE IN LESS THAN A YEAR AND A HALF. AND LESS THAN A YEAR AGO I GOT PULLED OVER BY THE POLICE BECAUSE I HAD ABSOLUTELY NO LIGHTS IN THE BACK OF MY VEHICLE. FORD DEALER CHARGED ME TO REPLACE THE REAR LIGHT HOUSING AND SOME WIRE THAT HAD SHORTED OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102449December 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
MY CAR WHEN FIRST BOUGHT ALWAYS MOANED AND GROANED UPON BRAKING. I BOUGHT MY CAR 9/14/2003. THE NEXT YEAR IN 5/22/04 THE ROTORS AND PADS HAD TO BE REPLACED WITH ONLY 3,500 MILES ON IT. THE DEALER DID PAY FOR AFTER A RUN AROUND. I HAD TO WAIT A WEEK BEFORE BEING ABLE TO TAKE MY CAR IN AND WAS TOLD BY THE SERVICE ADVISOR TO NOT DRIVE MY CAR. HERE I AM IN DECEMBER NOISE IS BACK AND ROTORS ARE ALL BUMPY AGAIN WITH ONLY 8,100 MILES ON IT. THE DEALERSHIP IS WORKING ON TAKING CARE OF IT BUT I AM GOING TO FILE A DISPUTE WITH FORD MOTOR COMPANY .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102460December 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN HAVING REOCCURING PROBLEMS WITH THE IGNITION IN MY VEHICLE. I VISITED THE CONSUMER AFFAIRS WEBSITE AND FOUND OUT THIS IS A COMMON PROBLEM IN FOCUS'. I HAVE BEEN CHARGED OVER $300 TO HAVE THE PROBLEM RECTIFIED. ONE MAN SAID HE HAD TO HAVE HIS IGNITION REPLACED 3-4 TIMES. DAILY, IT TAKES ME UP TO 30 MINUTES TO START MY CAR DUE TO IGNITION MALFUNCTIONS. I DON'T FEEL THAT WE, FOCUS OWNERS, SHOULD BE HELD RESPONSIBLE FOR A MANUFACTURES DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103467December 9, 2004
SUSPENSION:REAR
THE CONSUMER NOTICED A NOISE COMING FROM THE PASSENGER SIDE REAR WHEEL. IT WAS DETERMINED THAT THE NOISE WAS DUE TO FAILURE OF THE WHEEL BEARINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103468December 9, 2004
STEERING
THE CONSUMER WAS PULLING INSIDE OF THE GARAGE TO PARK THE VEHICLE WHEN HE NOTICED THE STEERING WHEEL WOULD MOVE IN A CIRCULAR MOTION, BUT THE STEERING WHEEL FAILED TO MOVE THE TIRES. THE CONSUMER CONTACTED THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE WARRANTY HAD EXPIRED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102351December 8, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS ZX3: THE TUMBLERS OF THE IGNITION ARE JAMMED. THE KEY HAS A ROUGH TIME GOING INTO THE MECHANISM AND OFTEN GETS STUCK ON THE WAY IN OR OUT. ONCE IN, THE IGNITION WILL NOT TURN AT ALL. THE CAR NOW HAS TO BE TOWED TO BE WORKED ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus