Ford Focus Complaints

22,326 consumer complaints on file.

#10100620November 27, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2001 FORD FOCUS WITH A LOCKED UP IGNITION. I ONLY HAVE 24000 MILES ON MY CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101678November 26, 2004
SUSPENSION:FRONT
WHEN BRAKING THERE WOULD BE A SQUEAKING AND A RATTLING NOISE COMING FROM THE FRONT SUSPENSION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101713November 26, 2004
VEHICLE SPEED CONTROL
WHILE STOPPING AT STOP SIGN AT AN INTERSECTION CONSUMER APPLIED THE BRAKES AND VEHICLE SUDDENLY ACCELERATED. THEN, VEHICLE STOPPED. BUT THIS INCIDENT HAPPENED MORE THAN ONCE. CONSUMER DROVE DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK. IDLE SPEED SHOOTS WAY UP FOR A FEW SECONDS. CONSUMER HAVE TO STAND ON BRAKE TO KEEP CAR FROM MOVING INTO INTERSECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100580November 26, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH IN MY 2002 FORD FOCUS HAS QUIT WORKING FOR THE 4TH TIME. IF YOU GO TO THIS ITE YOU WILL SEE THIS IS A VERY BAD PROBLEM FORD IS HAVING WITH THE FOCUS AND IS VERY DANGEROUS.HTTP://WWW.AUTOMOTIVEFORUMS.COM/T158426.HTML. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100540November 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES HAVE BEEN REPLACED 6 TIMES SINCE I PURCHASED THE CAR. THEY GO OUT EVERY 3 TO 4,000 MILES. I HIT A TREE WITH THE SIDE OF MY CAR BECAUSE I HAD NO BRAKES AT ALL AT ON POINT WHILE I WAS DRIVING. THE CAR GIVES NO WARNING WITH THE BRAKES. I TALKED TO FORD ABOUT WHO WAS GOING TO BE LIABLE IF I WRECKED AND SOMEBODY GOT HURT. THEY SAY IT MY PROBLEM. I'M NOT GETTING ANYWHERE WITH THE DEALERSHIP. THEY JUST TELL ME I DON'T KNOW HOW TO DRIVE. I FEEL MY CAR IS VERY UNSAFE ON THE ROAD. I ALSO HAVE A 4YEAR OLD THAT I WON'T DARE PUT IN THE CAR. JUST FOR THE FACT THAT THERE MAY NO BRAKES WHEN I STOP. O DO ADMIT IN THE FIRST 6,000 MILES I USED IT FOR BUSINESS. THEY STATED MY JOB WAS THE CAUSE OF IT. BUT I NO LONGER USE THIS CAR FOR MY BUSINESS. AND EVERYTIME I CALL THE FORD HOTLINE ABOUT MY CAR'S BRAKE PROBLEM. THEY JUST ALSO BLAME IT ON MY JOB. I TOLD THEM I NO LONGER DO THE JOB IN THIS CAR. THEY JUST ASSUME I DO. I DO USE MY CAR FOR ERRANDS AND JUST DRIVING AROUND. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10100449November 24, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION. THIS WAS FIXED ONCE BEFORE UNDER WARRANTY IN 2001. BUT THE CAR IS NOT UNDER WARRANTY NOW. *N M
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100489November 24, 2004
ELECTRICAL SYSTEM:IGNITION
IT WAS A RATHER NORMAL DAY. I DROVE MY 2000 FORD FOCUS TO COLLEGE, THEN HOME. ON MY WAY TO A LOCAL RESTAURANT EVERYTHING WAS FINE. WHEN I WAS FINISHED, I PAID FOR MY MEAL AND EXITED THE ESTABLISHMENT. I STEPPED INTO MY CAR, CLOSED THE DOOR, AND PLACED MY KEY (WHICH WAS IN MINT CONDITION) IN THE IGNITION. THE KEY WOULD NOT TURN EITHER WAY. I GIGGLED (CAREFULLY), BUT IT APPEARED TO BE STUCK. THE CAR HAD TO BE TOWED, FOR A FEE. THE CAR HAD TO BE FIXED, FOR A FEE ($300). I WAS STRANDED WITHOUT TRANSPORTATION. WITH NO WAY TO SCHOOL OR WORK, IT WAS A MOST COMPROMISING SITUATION. THEY REPLACED THE METAL IGNITION SWITCH AFTER TEARING APART MY STEERING WHEEL. IT SEEMS TO WORK FINE NOW, HOWEVER; I BELIEVE THE FORD COMPANY SHOULD ADDRESS THIS ISSUE. I HAVE RESEARCHED FOR A SPECIFIC RECALL, BUT I WAS UNSUCCESSFUL. I FOUND MANY CONSUMERS THROUGH THE INTERNET WHO HAVE HAD TO UNFORTUNATELY DEAL WITH THIS PROBLEM. COMPENSATION FOR THIS INCONVENIENCE IS SURELY DESIRED, AND TO MY OTHER FAITHFUL FORD CUSTOMERS (QUICKLY LOSING FAITH!) I WOULD SAY IT IS OWED TO US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100514November 24, 2004
ELECTRICAL SYSTEM:IGNITION
KEY NO LONGER TURNED IGNITION.. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100515November 24, 2004
SUSPENSION:FRONT
SPRING ON FRONT PASSENGER SIDE BROKE. COULD HAVE POPPED TIRE CAUSING LOSS OF CONTROL OF VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100516November 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN PARKING A 2004 FORD FOCUS, THEY ARE DESIGNED IN A MANNER IF YOU PARK TO CLOSE TO A CURB STOP THE OIL FILTER CAN BE HIT AND KNOCKED OFF THE CAR. ALL OF THE OIL DRAINED OUT AND WITHIN LESS THAN 4 MILES THE CAR WAS INOPERABLE. FORD MOTOR LOOKED AT THE VEHICLE STILL UNDER WARRANTY AND CLAIMED THE OWNER WOULD NEED TO COME UP WITH $5300 TO FIX THE CAR. THEY CLAIMED THE CONSUMER WAS LIABLE AND IT WAS HER FAULT AND NOT A DESIGN DEFECT, CLAIMING THE MOTOR FROZE AFTER 2-4 MILES AND NO OIL LIGHT EVER COMING ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101474November 22, 2004
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER STATED THE IGNITION LOCKED WITHOUT WARNING. THE PART HAS BEEN REPLACED, HOWEVER THE PROBLEM STILL EXISTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101489November 22, 2004
FUEL SYSTEM, GASOLINE
AFTER THE FUEL DELIVERY MODULE RECALL 03V482000 WAS PERFORMED THE REPLACEMENT PART FAILED. THIS WAS VERIFIED BY THE DEALERSHIP AFTER INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101498November 22, 2004
ELECTRICAL SYSTEM
THE CONSUMER STATED THE VEHICLE HAD ELECTRICAL PROBLEMS. THE LIGHTS WERE TURNING ON AND OFF. THE CAUSE IS UNDETERMINED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100337November 22, 2004
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A FORD FOCUS WAGON (2000) FROM ROWAN LINCOLN MERCURY IN WINTER HAVEN FLORIDA IN NOVEMBER 2003. SINCE THAT TIME THIS "CHECKED OUT" VEHICLE HAS HAD THE FOLLOWING REPAIRS: A NEW IGNITION LOCK (TWICE), A NEW BATTERY, NEW SPARK PLUGS & WIRES, NEW VACUUM HOSE, AND NEW ALTERNATOR. NOW THE TRANSMISSION IS GOING OUT ON THE VEHICLE. DO I HAVE ANY RECOURSE AGAINST THE DEALERSHIP FOR SELLING ME AN OBVIOUSLY MESSED UP VEHICLE? MY CONTACT WITH THE DEALERSHIP HAS BEEN UNANSWERED. THE VEHICLE ONLY HAD 36,000 MILES ON IT WHEN I PURCHASED IT. EVERYONE THAT TOUCHES THE CAR TELLS ME THAT THERE IS NO GOOD REASON FOR THE NEED OF ANY OF THE REPAIRS EXCEPT THE SPARK PLUGS, WIRES AND BATTERY. ANY ADVICE AS I AM NOW FACING ANOTHER REPAIR BILL IN EXCESS OF $1,000 FOR A CAR THAT IS TOUTED AS BEING ONE OF THE MOST RELIABLE ON THE ROAD? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101531November 22, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 37 MPH, THE CONSUMER REAR ENDED ANOTHER MOTORIST. THE AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE PASSENGER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10097809November 22, 2004
WHEELS:RIM
THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL WHEELS NEEDED TO BE REPLACED DUE TO A CRACK. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100174November 19, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS FUEL PUMP FAILURE. I WAS DRIVING MY FOCUS DOWN THE STREET, TWO MINUTES FROM GETTING ON A BUSY HIGHWAY WHEN THE FUEL PUMP GAVE OUT WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101332November 19, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 35 MPH. UPON IMPACT, AIR BAGS DEPLOYED BUT THE SUBSTANCE IN THE AIR BAG BURNT THROUGH THE DRIVER'S JACKET SLEEVE AND CAUSED FIRST AND SECOND DEGREE BURNS TO THE ARMS. THE JACKET WAS MADE OF 78% POLYESTER AND 27%RAMS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100192November 19, 2004
ENGINE AND ENGINE COOLING
DIRVE THE CAR FOR 30 MINUTES OR LONGER (ENGINE IS HOT). STOP, AND RESTART IT FROM 15 TO 30 MINUTES LATER, AND THE CAR WILL CONTINUALLY STALL SO LONG AS THE CLUTCH IS COMPLETELY DEPRESSED. THIS WILL HAPPEN VERY PREDICTABLY UNDER THESE CONDITIONS. IT IS CLEARLY TEMPERATURE RELATED, AS RESTARTING THE CAR JUST 5 MINUTES LATER WHEN STILL VERY HOT, OR AN HOUR LATER WHEN COOLED DOWN, AND THERE IS NO STALLING. DEALER (ATHOL FORD) BELIEVES IT IS RELATED TO THE IDLE AIR CONTROL VALVE, BUT REFUSES TO FIX IT, EVEN THOUGH IT WAS TAKEN IN WHILE STILL UNDER WARRANTY. DEALER ALSO CLAIMS TO HAVE NO KNOWLEDGE OF ANY TSB RELATED TO THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100194November 19, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2001 FORD FOCUS "STUCK" ON ME THIS PAST JULY. I ENTERED MY VEHICLE AND INSERTED THE KEY. THE STEERING WHEEL WOULD NOT TURN...IT REMAINED IN THE LOCKED POSITION. ON 7/3/04, I HAD TO HAVE THE IGNITION REPLACED ON MY 2001 FORD FOCUS. THE DEALERSHIP INFORMED ME THAT THIS WAS A VERY COMMON PROBLEM ON THE FOCUS, HOWEVER THEY STILL CHARGED ME OVER $500 TO FIX THE PROBLEM. I HAD TO HAVE MY IGNITION DRILLED OUT AND REPLACED. THEY SAID THAT EVEN THOUGHT THEY HAD HAD MANY VEHICLES RETURNED FOR THIS PROBLEM, THAT FORD HAD NOT ISSUED A RECALL ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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