Ford Focus Complaints

22,326 consumer complaints on file.

#10100200November 19, 2004
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL FAILS TO TURN OFF AFTER THE TURN IS COMPLETED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101411November 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 45 MPH APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE CAUSE HAD NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100241November 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN 2 FORD FOCUS CARS. EACH HAS HAD THE IGINITION SWITCH LOCK UP. IGNITION KEY COULD NOT BE INSERTED WITHOUT FORCE AND EVEN THEN COULD NOT BE TURNED TO UNLOCK STEERING WHEEL OR PROVIDE POWER. STARTING ENGINE WAS NOT POSSIBLE. VEHICLE HAD TO BE TOWED USING CAR JACKS .... A TOWING SURCHARGE. THIS DEFECT IS NOT CONSIDERED A WARRANTY ITEM AND COST WAS SEVERAL HUNDERED DOLLARS TO REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100144November 18, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS. EARLY THIS YEAR THERE WAS AN ISSUE WITH THE IGNITION, NOT THAT IT WOULDN'T START, BUT THAT I COULD ONLY GET THE KEY HALFWAY INTO THE LOCKING MECHANISM IN THE IGNITION ITSELF. I MISSED WORK THAT DAY BECAUSE OF NOT BEING ABLE TO START MY OWN CAR. CALLED THE LOCKSMITH AND HE TOLD ME THAT WAS HIS THIRD CASE IN TWO WEEKS--SAME CAR, ABOUT THE SAME YEAR. HE FIXED IT BUT SAID THAT IF IT HAPPENED AGAIN, IT WOULD NEED REPLACING. WELL IT DID HAPPEN AGAIN--NOV. 12TH TO BE EXACT. AGAIN, THE KEY WOULD NOT GO IN THE MECHANISM, EVEN AFTER FOLLOWING THE DEALERSHIP'S ADVICE TO TAP IT IN WITH A HAMMER. HAD TO GET THE CAR TOWED. TOW TRUCK DRIVER SAID IT WAS HIS FOURTH FOCUS BEING TOWED THAT WEEK AND GUESSED THE PROBLEM BEFORE I EVEN TOLD HIM WHAT IT WAS! WHEN WE GOT TO THE DEALERSHIP I ASKED HOW MANY CARS HAD BEEN AFFECTED. 20% WAS THE ANSWER--20% OF THE FOCUS MODELS FROM 2000-2003. WOULD THERE BE A RECALL I ASKED? NO, HE ANSWERED FLATLY. I HAD TO PAY NEARLY $300 IN REPAIRS FROM THEM HAVING TO DRILL IN AND REPLACE IGNITION, LOCK, AND KEYS, ALL FOR A DEFECT THAT AFFECTS 20% OF CARS BUILT IN THREE YEARS. FRANKLY I FIND THAT RIDICULOUS THAT THEY WON'T RECALL THESE CARS, AND I WANT OTHER FOCUS OWNERS TO BE AWARE OF THE PROBLEM SINCE FORD DOESN'T SEEM IT NECESSARY TO TELL THEM ABOUT THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100101November 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH ON AN 03 FORD FOCUS ZX3 LOCKS UP. IT WAS FINE ONE DAY AND THE NEXT IT WASN'T. THE CAR WILL START BUT IT TAKES TIME AND FIDDLING WITH THE KEY IN THE IGNITION BEFORE IT CLICKS AND UNLOCKS AND STARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101223November 17, 2004
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW WAS SHATTERED FOR NO KNOWN REASON WHILE DRIVING 65-70 MPH. THE SHATTERED GLASS FLEW FELL THE VEHICLE WHILE CHILD WAS SLEEPING IN A CHILD SAFETY SEAT. NO INJURIES WERE REPORTED. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100113November 17, 2004
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
OCT. 13-14, 2004: ENGINE WOULD CRANK AND CRANK AND NOT START AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS. AFTER MUCH CRANKING, ENGINE FINALLY WOULD START. OCT. 14 - PERSONAL MECHANIC IDENTIFIED THAT FUEL PRESSURE WAS BLEEDING OFF - FUEL WAS NOT REMAINING IN FUEL RAIL. DIRECTED ME TO TAKE IT TO FORD DEALER FOR FUEL PUMP RECALL 03V482000. OCT. 18 - TO SOLVE THE PROBLEM, RELATED TO FORD'S RECALL PROGRAM #03N01, FORD DEALERSHIP REPLACED FUEL PUMP. IN CONJUNCTION WITH THE FUEL PUMP REPLACEMENT, DEALER RECOMMENDED FUEL FILTER ALSO BE REPLACED, AT A COST TO ME OF $62.95 PLUS TAX. I APPROVED THIS. DEALER (SUNTRUP FORD) ALSO RECOMMENDED FUEL CLEANING INDUCTION SERVICE, DONE FOR $127.88. OCT. 28 - RETURNED TO DEALER FOR REPAIR. CAR HAD SPUTTERED AT STOP LIGHT TWICE, AND IDLE WHEN STOPPED HAD CHANGED FROM WHAT WAS NORMAL. DEALER COULD NOT DUPLICATE CONCERN, AND REPROGRAMMED THE CAR'S COMPUTER FOR $119.90. NOV. 16 - ON TWO OCCASIONS CAR SPUTTERED AFTER STARTING WHEN ENGINE WAS WARM. ON SECOND OCCASION, CAR WAS EXTREMELY DIFFICULT TO START. AFTER IT FINALLY STARTED, I DROVE ABOUT A BLOCK, AND IT STALLED WITHOUT WARNING AND WITHOUT SPUTTERING. CAR WAS TOWED TO PRIVATE REPAIR SHOP NEARBY, WHERE ON NOV. 17 MECHANIC INDICATED HE COULD NOT DUPLICATE THE CONDITION. MECHANIC PROMISED TO LOOK AT CAR AGAIN ON NOV. 18. CONSEQUENCES OF FAILURE - INCONVENIENCE, POTENTIAL DANGEROUS CONDITION, OUT SEVERAL HUNDRED DOLLARS FOR RECOMMENDED REPAIRS (RELATED TO RECALL) AND FOR TOWING. CAR STILL NOT DIAGNOSED BECAUSE CONDITION HAS NOT BEEN DUPLICATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100115November 17, 2004
ELECTRICAL SYSTEM:IGNITION
NO EVENTS LEAD UP TO FAILURE. THE TUMBLERS IN THE LOCK KEEP GETTING STUCK MAKING IT ALMOST IMPOSSIBLE TO START THE CAR. WE TRIED TO TAKE IT TO THE DEALER, BUT IT WASN'T COVERED ON THE EXTENDED WARRANTY I PURCHASED. THEY WANTED $260 TO REPLACE IT, BUT IT WILL CONTINUE TO BREAK OVER AND OVER. FROM PEOPLE I HAVE SPOKEN TO ONLINE, AND IN PERSON, THIS PROBLEM HAPPENS A LOT WITH THE FORD FOCUS. SEEMS TO ME THAT THERE SHOULD BE A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101014November 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES REAR DOOR CHILD LOCKS WILL NOT DISENGAGE. CONSUMER REFERRED TO THE OWNERS MANUAL WHICH STATED THAT A SPECIAL KEY WAS NEEDED TO DISENGAGE CHILD LOCKS, HOWEVER DEALER DID NOT PROVIDE CONSUMER WITH A KEY FOR THAT PURPOSE. CONSUMER WAS CONCERNED THAT IN EVENT OF AN EMERGENCY PASSENGERS WILL BE TRAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101063November 16, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
CONSUMER HAD THE FUEL SYSTEM SERVICED ON A FUEL RAIL RECALL. VEHICLE WAS SHAKING, AND WILL NOT GO OVER 20 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100037November 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION HAS LOCKED CONTINUOUSLY ON MY 2001 FORD FOCUS. THE KEY WILL NOT TURN AND THE STEERING WHEEL IS COMPLETELY LOCKED. I UNDERSTAND THIS IS A PERSISTENT PROBLEM WITH MANY VEHICLES, THERE IS A DESIGN PROBLEM, YET THERE HAS NOT BEEN A RECALL. SOMETHING NEEDS TO BE DONE!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100041November 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION
I PUT THE KEY IN THE IGNITION OF MY 2001 FORD FOCUS AND IT WOULDN'T TURN. THE STEERING COLUMN/ WHEEL IS LOCKED UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098864November 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I TRIED TO START MY CAR (2001 FORD FOCUS) AND THE KEY WOULDN'T TURN AT ALL IN THE IGINITION. I SPENT THE BETTER PART OF 2 HOURS TRYING TO GET IT TO TURN AND IT DIDN'T. I ENDED UP HAVING TO HAVE MY CAR TOWED - AND HAVE BEEN TOLD THAT IT IS MY LOCK CYLINDER THAT IS SHOT AND NEEDS TO BE REPLACED. IT CAN'T BE REPLACED WITHOUT TEARING HALF MY DASH/STEERING COLUMN APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099949November 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
RECALL 02V288001 CONCERNING BATTERY CABLES. CONSUMER SAID THAT THE BATTERY CABLES WERE ROUTED TOO CLOSE TO THE ENGINE WHICH RESULTED IN AN UNDER HOOD FIRE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS VEHICLE WAS NOT ELIGIBLE FOR RECALL DUE TO VIN EVEN THOUGH THE VEHICLE EXPERIENCED THE SAME DEFECTS AS DESCRIBED IN THE RECALL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10094950November 15, 2004
ELECTRICAL SYSTEM
THE LEFT REAR DOOR WOULD INTERMITTENTLY OPEN WHEN MAKING A TURN WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE LEFT REAR DOOR ACTUATOR. *AK THE RIGHT REAR AND FRONT LOCKS WERE INOPERATIVE AS WELL. THE DOORS WOULD NOT UNLOCK BY REMOTE OR KEY INSERTION. THE DOORS HAD TO BE MANUALLY OPENED FROM WITHIN THE VEHICLE. THE RADIO HAD AN INTERNAL DEFECT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119154November 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FOCUS AUTOMATIC TRANSMISSION COMPLAINTS.*MR THE TRANSMISSION WHINED AT LOW SPEEDS (40-50 MPH). FORD REFUSED TO SEND A FACTORY REP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099835November 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLAINT RECEIVED VIA E-MAIL. PROBLEM CONCERNED ANNOYING LOW SPEED TRANSMISSION AT 40-50 MPH. FORD REFUSES TO SEND A FACTORY REPRESENTATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098725November 12, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR WINDOW DEFROSTER OPENS UP BACK HATCH WHEN ON HIGHWAY. DID NOT USE REAR DEFROST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098727November 12, 2004
ELECTRICAL SYSTEM:IGNITION
THERE WERE NO EVENTS LEADING UP TO THE FAILURE, THE NIGHT BEFORE MY CAR WAS FINE. I WENT TO GO TO WORK AND TRIED TO PUT MY KEY IN THE CAR AND IT WOULDN'T GO IN. I TRIED THE SPARE KEY. I TRIED TO WIGGLE THE STEERING WHEEL. EVERYTHING WAS LOCKED. I CALLED THE DEALER AND ASKED IF THERE WAS A RECALL, THEY SAID NO. WHEN I CALLED AAA TO HAVE THEM TOW ME, THEY INFORMED ME THAT THEY HAVE TOWED ABOUT 40 IN THE PAST TWO MONTHS JUST IN OUR SMALL AREA ALONE WITH THE SAME PROBLEM. FORD STATES THIS IS NOT A SAFETY ISSUE, BUT WITH THE RESEARCH I'VE DONE AND OTHER PEOPLE HAVE BEEN STRANDED IN PARKING LOTS. IT'S A SAFETY CONCERN. THE DEALERSHIP REPLACED THE IGNITION LOCK FOR A HIGH COSTS AND RECOGNIZED THAT THERE IS A PROBLEM WITH THE FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099863November 12, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 70 MPH VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK. CONSUMER CLAIMS INTERMITTENT STALLING WHICH STARTED FIVE MONTHS AFTER PURCHASING VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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