Ford Focus Complaints

22,326 consumer complaints on file.

#10276524July 13, 2009
SUSPENSION
MY 2002 FORD FOCUS HAS ONLY 41,000 MILES ON IT AND THE FRONT RIGHT COIL SPRING BROKE ON ME LAST WEEK. FORTUNATELY I DID NOT CRASH OR LOOSE MY BRAKES BUT IT HAS POTENTIAL FOR A CATASTROPHIC EVENT. I AM HOPING FORD WILL RECALL THESE AS THEY DID WITH THE EARLIER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276537July 13, 2009
ELECTRICAL SYSTEM:IGNITION, STEERING
MY FORD FOCUS IGNITION JUST STOPPED WORKING! NO PROBLEMS BEFORE, THE KEY WOULD ONLY GO IN HALF WAY, THEN I GOT IT TO GO IN WITH A SLIGHT TAP OF A HAMMER! THEN THE KEY WOULD NOT TURN OVER! THIS IS A MAJOR PROBLEM!! GOT IT TOWED TO THE DEALERSHIP, THEY SAID THIS PROBLEM IS VERY COMMON! A COMMON PROBLEM THAT COST ME $426.27! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276550July 13, 2009
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE KEY HAS BECOME STUCK IN THE IGNITION AND WILL NOT COME OUT BECAUSE THE CAR DOES NOT THINK IT IS PARK EVEN THOUGH IT IS PARKED. THE DEALER INSIST THAT THERE WAS A SODA SPILLED ON THE IGNITION AND THIS RESULTED IN THE CHIP IN THE IGNITION SHORTING OUT. THIS KEY HAS BEEN STUCK SINCE MAY AND HAS ONLY COME OUT OF THE IGNITION ONCE SINCE THEN! THE DEALERSHIP SAYS THAT THEY HAVE TO ORDER THIS PART AND CHANGE OUT THE IGNITION TO FIX IT. SO FAR, THIS PROBLEM HAS NOT BEEN RESOLVED AND WE CANNOT LOCK ALL OF THE DOORS BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276582July 13, 2009
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
THERE IS A DEFECT WHICH CAUSES THE IGNITION LOCK TO FAIL, MAKING IT IMPOSSIBLE TO TURN THE KEY OR START THE VEHICLE'S ENGINE. THE FORM SAYS IT'S INVALID BUT I CHECKED BOTH PLACES IN THE CAR AND THAT IS WHAT IT SAYS. THE FORM DID NOT HAVE, "ELECTRICAL SYSTEM:IGNITION," AS AN OPTION FOR COMPONENT NAME WHICH BETTER DESCRIBES THE PROBLEM AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276432July 12, 2009
LATCHES/LOCKS/LINKAGES
FORD FOCUS KEY WILL NOT TURN IN LOCK LEAVING ME AND FAMILY STRANDED IN THE HEAT UNTIL A LOCKSMITH COMES. HAPPENS OVER AND OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276459July 12, 2009
FUEL SYSTEM, GASOLINE
EXTREMELY POOR GAS MILEAGE ON MY 2001 FORD FOCUS, . HESITATION STARTED OVER THE LAST COUPLE OF MONTHS. HAD A FULL TUNE UP. NOW THE CAR HESITATES AT ALL SPEEDS AND IT SEEMS LIKE IT IS GOING TO STALL AT ANY MOMENT. DID A RECALL SEARCH AND FOUND OUT THAT THE FUEL PUMP IS ON RECALL FOR THAT PARTICULAR MODEL AND YEAR SO I AM HEADING TO THE DEALER THE FIRST OF THE WEEK TO GET IT DONE. FINGERS CROSSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276233July 9, 2009
TIRES, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A SERIOUS DEFECT WITH THE REAR BRAKES. THE REAR BRAKES HAVE BEEN REPLACED SIX TIMES SINCE THE VEHICLE WAS PURCHASED. IN ADDITION, THE REAR TIRES HAVE BEEN REPLACED ELEVEN TIMES WITHOUT ANY EXPLANATION. THE MANUFACTURER HAS NOT PROVIDED ASSISTANCE. THE CURRENT MILEAGE WAS 83,463 AND FAILURE MILEAGE WAS 212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276164July 8, 2009
ELECTRICAL SYSTEM:IGNITION
NOTHING LEAD UP TO THE FAILURE OTHER THAN IT HAPPENED A FEW TIMES. I HAVEN'T BEEN ABLE TO GET IT TO A SHOP. THE IGNITION KEY DOES NOT TURN, IT LOCKS. I CANNOT START MY CAR. I HAVE BEEN STRANDED AT VARIOUS LOCATIONS. I GOT STRANDED WITH NO CASH, NO FOOD OR WATER IN THE HEAT WITH NO SHADE AROUND. DEHYDRATION WAS A CONCERN. I HAVEN'T FIXED IT YET, TRYING TO FIGURE OUT THE BEST WAY. I HAVE FOUND NUMEROUS POSTS PERTAINING TO THIS PROBLEM AND THAT'S HOW I CAME TO FILE THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275893July 6, 2009
LATCHES/LOCKS/LINKAGES, STEERING
I WAS STRANDED MANY MILES FROM A HIGHWAY BECAUSE I COULD NOT GET MY IGNITION KEY TURNED, STEERINGWHEEL TURNED OR AUTOMATIC SHIFTER MOVED. ALL BLOCKED. LUCKILY, I WAS ABLE TO GET A RIDE BACK TO WHERE I COULD USE MY CELLPHONE. A FRIEND CHECKED THE INTERNET ON THE PROBLEM AND HE FOUND THE SUGGESTION TO HIT THE KEY. LATER MANY TAPS THIS ACTUALLY WORKED AND I WAS ABLE TO DRIVE HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275923July 6, 2009
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS, KEY WOULD NOT TURN IN THE IGNITION, STRANDING MY SON SOME DISTANCE FROM HOME. HAD TO HAVE THE CAR TOWED TO A DEALER AND PAID $285 TO HAVE THIS FIXED (NOT INCLUDING TOWING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275737July 4, 2009
ELECTRICAL SYSTEM
IGNITION SWITCH WILL NOT TURN. IF CAR WAS STALLED IN TRAFFIC OR ON RAILWAY CROSSING SERIOUS SAFETY ISSUES COULD ARISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275419July 1, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOORS WOULD NOT REMAIN CLOSED AND RANDOMLY OPENED WHILE DRIVING AT ANY SPEED. THE REAR DRIVER'S SIDE DOOR STOPPED WORKING FIRST AND WAS REPAIRED BY THE CONTACT. CURRENTLY, THE FAILURE IS OCCURRING TO THE REAR PASSENGER SIDE DOOR. THROUGH ONLINE RESEARCH, HE FOUND NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FORD MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. HE BELIEVES THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 105,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275512July 1, 2009
ELECTRICAL SYSTEM
INTERMITTENT PROBLEM WITH IGNITION ON 2003 FORD FOCUS; THE WHEEL LOCKS AND THE KEY WILL NOT TURN. THIS HAS BEEN A SAFETY ISSUE BECAUSE THE FIRST TIME IT OCCURRED I WAS PULLED OVER ON THE SIDE OF THE INTERSTATE. AFTER PERSISTENTLY WIGGLING THE WHEEL AND KEY FOR TWENTY OR SO MINUTES, THE IGNITION ENABLED THE KEY TO TURN. BEING THAT THE IGNITION FAILED WHILE ON THE INTERSTATE AND THAT I WAS UNABLE TO GET OUT OF THE WAY IN A SAFE MANNER IS POTENTIALLY FATAL TO PASSENGERS AND DRIVERS OF THE FORD FOCUS. THE CONSEQUENCES OF THE FORD FOCUS FAULTY IGNITION HAVE BEEN UNPREDICTABLE INTRODUCTIONS TO BEING STRANDED AND EXTREMELY DANGEROUS PROVOCATIONS. THE SECOND TIME MY IGNITION FAILED, NEARLY A MONTH AFTERWARDS, THE IGNITION FAILED ON THE FOCUS WAS A SAFETY ISSUE ALSO. THE WHEEL LOCKED AND THE KEY WOULD NOT TURN WHILE PARKED IN A PARKING GARAGE LATE AT NIGHT. DIRECT RESULTS OF THE FAULTY FORD IGNITION PUT DRIVERS AND PASSENGERS IN DANGER AND MOREOVER PREVENT THEM FROM LEAVING DANGEROUS PLACES. IT TOOK WELL OVER A HALF HOUR IN THE DANGEROUS FAILURE OF MY LOCKS ALSO: THE THIRD IGNITION FAILURE ALSO COMPOUNDING IN THE SECURITY SYSTEM TO PUTTER OUT. ACTIONS TO CORRECT THE SECOND INCIDENT WERE FROM A MECHANIC TO USE WD 40 AND TRY USING A SEPARATE KEY, BUT THE PROBLEM WAS MUCH MORE COMPLEX AND DANGEROUS THAN ANTICIPATED. USING MY SPARE KEY WORKED AND THE IGNITION NO LONGER LOCKED. THESE ACTIONS SUGGESTED BY A MECHANIC REMEDIED THE PROBLEM, BUT ONLY TEMPORARILY. THE THIRD TIME THIS HAS HAPPENED WAS YESTERDAY, AND I'M NOW GETTING ESTIMATES FOR REPLACING THE IGNITION AND THE SECURITY SYSTEM. IN LIEU OF NEAR DEATH, I DEMAND A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275526July 1, 2009
LATCHES/LOCKS/LINKAGES
THE LEFT REAR DOOR ON MY 2005 FORD FOCUS DOES NOT LOCK. EVEN WHEN I LOCK THE CAR WITH THE REMOTE AND THE ALARM IS ARMED, THE RIGHT REAR DOOR WILL OPEN. THIS IS AN OBVIOUS SAFETY HAZARD. I HAVE SEARCHED ON THE WEB AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE '05 FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275329June 30, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I OWN A 2003 FORD FOCUS AND BACK IN FEBRUARY 2006 I TOOK THE CAR IN FOR A RECALL TO FIX DOOR HINGES THAT BECOME HARD TO OPEN OR ACTUALLY BREAK. THEY COMPLETED THE WORK. AS I WAS DRIVING THE OTHER DAY MY REAR PASSENGER DOOR JUST SWUNG OPEN AND THE DOOR WILL NO LONGER LATCH. I CALLED FORD AND THEY SAID SINCE THEY PUT SOME GREASE OR SOMETHING LIKE THAT ON MY DOOR BACK IN 2006 (THEY NEVER PUT A NEW LATCH ON THE CAR) THAT I AM OUT OF LUCK AND HAVE TO PAY THE $336 MYSELF TO FIX THE LATCH THAT I FEEL THEY SHOULD HAVE REPLACED UNDER THE RECALL IN THE FIRST PLACE. TWO OF MY OTHER THREE DOORS ARE GETTING HARD TO OPEN AND I FEEL IT IS ONLY A MATTER OF TIME BEFORE THEY COMPLETELY BREAK ALSO. I HAVE TWO CHILDREN AND THANK GOD ONE OF THEM WAS NOT IN THE BACK SEAT THE DAY THE CAR DOOR JUST DECIDED TO SWING OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275366June 30, 2009
AIR BAGS:FRONTAL
WAS INVOLVED IN REAR-ENDING A CHEVROLET IMPALA STOPPED ON THE HIGHWAY. I WAS GOING 55-60 MPH AND HIT THE BRAKES AT THE LAST SECOND. AIR BAGS NEVER DEPLOYED AND HAD $7000-8000 WORTH OF FRONT END DAMAGE. THE ONLY THING I SUFFERED FROM WAS WHIPLASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10275391June 30, 2009
STEERING
DRIVING AND THE CAR STARTED TO MAKE NOISE WHEN THE WHEELS WERE TURNED. CHECKED THE POWER STEERING FLUID AND BELT, AND ADDED MORE POWER STEERING FLUID. THE PROBLEM STILL CONTINUED. THE POWER STEERING LINE WAS RUBBING ON THE FRAME OF THE CAR, AND RUB OPEN CAUSING A LEAK IN THE LINE. THIS STOPPED THE POWER STEERING FROM WORKING. WE TOOK THE LINE OUT, WITH A LOT OF EFFORT, AND TIME. THEN BOUGHT A NEW PART FOR $55 AND THEN HAD TO PUT IT IN. ALTHOUGH WE HAVE NOT GOT THE PART YET, BUT IT SEEMS AS IF PUTTING IT BACK IN WILL NOT BE EASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275254June 29, 2009
WHEELS:RIM
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 35 MPH, THE STEERING WHEEL VEERED TO THE LEFT. WHEN THE CONTACT ARRIVED AT HER DESTINATION AND EXITED THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. SHE LEFT THE VEHICLE IN A PARKING LOT. THE DEALER SENT A MECHANIC TO HER LOCATION AND HE STATED THAT THE RIM STEM CAUSED THE TIRE TO FLATTEN. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THIS IDENTICAL FAILURE. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED SINCE THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 08/04/09. *LJ UPDATED 08/06/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275261June 29, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEYS WILL NOT COME OUT OF THE IGNITION. THE CAR IS NOT REGISTERING THAT IT IS IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275093June 27, 2009
ELECTRICAL SYSTEM
2004 FORD FOCUS - KEY WILL NOT TURN IN IGNITION. THE FIRST OCCURRENCE WAS 6/27/09 @ 1:15 AM, LEAVING MOVIE THEATER, HAD TO LEAVE VEHICLE THERE. AGAIN @ 7 AM (FINALLY GOT CAR CRANKED AFTER 15 MINUTES). WHEN GOT HOME THIS OCCURRED AGAIN. REPEATED TIMES. CANNOT CRANK VEHICLE WITH KEY IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus