Ford Focus Complaints

22,326 consumer complaints on file.

#10280668August 17, 2009
FUEL SYSTEM, GASOLINE
WE HAVE A 2001 FORD FOCUS THAT WOULD CUT OUT AND DIE DURING ACCELERATION. WE FOUND THAT THIS MODEL HAD A RECALL NOTICE ON IT AND TOOK IT TO THE LOCAL FORD DEALERSHIP, JACK KISSEE FORD, AND WAS TOLD THAT IT WAS NOT COVERED. THE FINDINGS THAT THEY RETURNED TO US WAS THAT IT NEEDED THE FUEL PUMP AND FUEL FILTER REPLACED, THE SAME AS THE RECALL. WE TOOK IN THE SAFETY RECALL INFORMATION FROM YOUR WEBSITE WITH ALL RELEVANT INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280595August 16, 2009
TIRES
DRIVING DOWN THE INTERSTATE, SMELLED A BURNING RUBBER LIKE SMELL, CHECKED GAUGES, EVERYTHING WAS FINE, CONTINUED DRIVING, THEN NOTICED A LOUD THUMPING TYPE NOISE, AS I BEGAN TO PULL OVER TO TURN-AROUND UNDER A BRIDGE THE CAR BEGAN "BUCKING" AND THE ENTIRE TIRE ROLLED ACROSS THE OTHER LANE OF TRAFFIC INTO THE WEEDS. THE RIM REMAINED ON THE CAR. THE TIRE WAS CHANGED TO THE SPARE AND A NEW TIRE WAS PURCHASED AND MOUNTED ONTO THE RIM. SLIGHT BENT SPOT IN THE RIM AFTER THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280509August 15, 2009
ELECTRICAL SYSTEM
KEY STUCK IN FORD FOCUS 2007. THIS APPEARS TO BE A CONSISTENT ISSUE CAUSED BY AN INFERIOR DESIGN AND METAL SELECTION MADE BY FORD. COMPLAINTS FOR OTHER MODEL YEARS IS CONSISTENT AND FORD REFUSES TO CORRECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280510August 15, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON OUT 2003 FORD FOCUS CONTINUALLY JAMS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. THIS CAN BE REMEDIED ON OCCASION BY HITTING THE KEY WHILE IN PLACE, BUT THE TIME IT TAKES TO GET IT UNJAMMED VARIES. WE'RE AFRAID THIS MAY HAPPEN WHILE MY WIFE AND CHILD ARE OUT SOMEWHERE AND THERE IS NO ONE TO HELP THEM, THUS LEAVING THEM STRANDED. WE'VE LOOKED ONLINE AND DISCOVERED THIS IS AN INHERENT PROBLEM WITH THIS MODEL. THIS HAPPENS AT LEAST TWICE IN ANY GIVEN DAY; SOMETIMES IT'S MORE OFTEN THAN THAT. THE ONLY REAL SOLUTION WE HAVE AT THE MOMENT IS TO LEAVE THE KEY IN THE IGNITION, BUT THIS MAKES THE CAR PRONE TO BEING STOLEN, THUS LEAVING US WITH NO TRANSPORTATION. WE TRIED CONTACTING FORD DIRECTLY AND WERE TOLD TO CALL BACK ON MONDAY. AS WE UNDERSTAND IT FROM OUR ONLINE RESEARCH, THIS PROBLEM CONTINUES EVEN AFTER REPLACING THE IGNITION SWITCH. AS FAR AS WE KNOW, THERE IS NO RECALL ABOUT THIS, ALTHOUGH A CLASS ACTION SUIT HAS BEEN FILED IN CALIFORNIA REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280515August 15, 2009
ELECTRICAL SYSTEM
BEEN HAVING PROBLEMS FOR THE LAST FOUR MONTHS WITH THE IGNITION CYLINDER STICKING. ON AUG 13, 2009 I WENT TO START THE CAR AND THE CYLINDER WAS STUCK. I HAVE A NEW CYLINDER TO REPLACE THE OLD ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280457August 14, 2009
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN 2000 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280481August 14, 2009
ENGINE AND ENGINE COOLING
COOLANT LEAK AND ENGINE OVERHEATING. FORTUNATELY NOTICED IT BEFORE THE ENGINE SEIZED. STOPPED VEHICLE AND TOPPED UP WITH FLUID TO JUST MAKE IT BACK TO HOME. DIAGNOSIS INDICATED THAT NONE OF THE HOSES WERE DEFECTIVE. PERFORMED AN INTERNET SEARCH FOR THE PROBLEM. MANY PEOPLE HAVE DOCUMENTED THIS PROBLEM ON THE INTERNET - ITS A LEAK FORM THE THERMOSTAT HOUSING. DEFECTIVE PART ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280183August 12, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH WILL NOT TURN ON MY 2003 FORD FOCUS. THIS CAR ONLY HAS 45000 MILES AND HAS BEEN TREATED GENTLY. I'VE READ 100'S OF POSTS ONLINE ABOUT THIS SAME ISSUE AND YET FORD IS RELUCTANT TO RECALL THIS OR EVEN OFFER A DISCOUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280265August 12, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HESITATED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE STALLED ON TWO SEPARATE OCCASIONS. THE FUEL FILTER, SPARK PLUGS, AND WIRING WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE OR FOUR SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280037August 10, 2009
AIR BAGS
2008 FORD FOCUS AIRBAGS NOT DEPLOYING AFTER ACCIDENT GOING 65 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10279899August 10, 2009
ELECTRICAL SYSTEM
MY BRAKE LIGHTS AND CRUISE CONTROL FAILED: THE RESULT OF THE WIRING HARNESS BEING CONSTANTLY ABRADED IN THE HINGE OF THE HATCHBACK. ALL OF THE WIRES WERE EXPOSED, AND IT CAUSED NOT ONLY A DRIVING SAFETY HAZARD, BUT A FIRE HAZARD AS WELL. IN THE YEAR 2000, THIS SAME PROBLEM CAUSED A RECALL OF THE 2000 FORD FOCUSES, BUT I HAVE WRITTEN TO FORD AND THEY DENY ANY RESPONSIBILITY FOR MY CAR. "THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING THE WIRING HARNESS CONCERN ON YOUR 2003 FORD FOCUS. YOUR VEHICLE IS NOT INVOLVED IN ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS AT THIS TIME." IS THEIR RESPONSE. I AM HAVING THE PROBLEM CORRECTED BY MY MECHANIC: HE WILL LENGTHEN THE WIRES SO THAT THEY CANNOT BE CAUGHT IN THE HINGE. FORD ONLY WILL REPLACE THE ENTIRE HARNESS, WHICH IS THE SAME AS THE ONE THAT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279760August 8, 2009
STEERING, ELECTRICAL SYSTEM:IGNITION
THE KEY WON'T TURN IN THE IGNITION AND I WAS STRANDED AT A WALMART PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279764August 8, 2009
SEATS
HEAD RESTRAINT FOR DRIVER'S SEAT CAME OUT OF THE SEAT DURING A REAR-END COLLISION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10279690August 7, 2009
VISIBILITY
SECOND TIME IN TWO MONTHS WINDSHIELD HAS DEVELOPED A STRESS FRACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279604August 6, 2009
ELECTRICAL SYSTEM
WE HAVE A 2001 FORD FOCUS SE. MY BROTHER STOPPED TO PUT IN GAS. WHEN HE RETURNED TO THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION(CAR WOULDN'T START). HE HAD TO CALL A TOW TRUCK AND GET THE CAR TOWED HOME. HE THAN HAD FORD DEALERSHIP PICK UP THE VEHICLE TO INSPECT. THE IGNITION LOCKED UP, NEEDS A NEW KEY CYLINDER...CHARGE FOR THE TOW $80. CHARGE FOR THE FIX $1451.84. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279633August 6, 2009
ELECTRICAL SYSTEM:IGNITION
THE FORD FOCUS 2003 PROBLEM, THE KEY WON'T TURN IN THE IGNITION, OR THE KEY GETS STUCK IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279500August 5, 2009
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS KEY IGNITION IS A FAULTY DESIGN IN SEEMINGLY ALL FOCUS MODELS ACCORDING TO MY DEALER AND MANY SOURCES. THIS LEFT ME STRANDED IN 100 DEGREE WEATHER WITH MY PET AND NO IDEA WHAT TO DO. THE REPAIR IS QUOTED AT $550 TO REPLACE IT AT THE DEALER AND FORD HAS DONE NOTHING TO RECALL THEIR POORLY DESIGNED IGNITION. MY DEALER SAID EVERY FORD FOCUS WILL EVENTUALLY NEED THIS REPAIRED, WHY THEN ISN'T FORD ACCOUNTABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279527August 5, 2009
ELECTRICAL SYSTEM, EQUIPMENT
IGNITION AND STEERING WHEEL COMPLETELY LOCKED UP WHEN I PUT THE KEY IN WHILE HEADING OUT ON MY LUNCH BREAK. I'M REALLY DISTURBED THAT THE NHTSA HAS NOT DONE ANYTHING TO MAKE THE FORD MOTOR COMPANY FIX THIS PROBLEM WHICH IS A CHRONIC, WELL-DOCUMENTED SAFETY HAZARD. MY CAR IS NOW COMPLETELY IMMOBILE AND HAD TO BE TOWED BACK TO MY RESIDENCE. LUCKILY MY FATHER IS GOING TO BE ABLE TO FIX IT, BUT THERE ARE MANY PEOPLE THAT DON'T HAVE THIS OPTION AND HAVE TO SPEND HUNDREDS OF DOLLARS TO FIX A PROBLEM CAUSED BY FAULTY MATERIALS KNOWINGLY USED BY FORD. I WILL NEVER BUY A FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279303August 4, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2006 FORD FOCUS. THE CONTACT STATED THAT THE CALIPER WAS CUTTING INTO THE BRAKE ROTORS. SHE TOOK THE VEHICLE TO A FIRESTONE CENTER AND WAS INFORMED THAT THERE WAS A DEFECT. SHE WAS ADVISED TO TAKE THE VEHICLE TO A FORD DEALER. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279138August 3, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION WAS WORKING FINE. TWENTY MINUTES LATER, THE KEY WOULD GO IN THE IGNITION, BUT WOULD NOT TURN. MY VEHICLE IS IN PROCESS OF BEING REPAIRED. I FOUND OUT THIS IS A CHRONIC PROBLEM WITH 2000-2004 FORD FOCUS. MINE IS A 2000. AGGRAVATED THAT FORD HAS NOT BEEN MADE RESPONSIBLE TO RECALL THESE VEHICLES. NOT ONLY DO I HAVE AN EXPENSIVE REPAIR, I MISSED A DAY OF WORK BECAUSE I WAS STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus