Ford Focus Complaints

22,326 consumer complaints on file.

#10279161August 3, 2009
EXTERIOR LIGHTING:TAIL LIGHTS
TL*THE CONTACT OWNS A 2006 FORD FOCUS. THE CONTACT NOTICED THAT THE TAIL LIGHT BULB WAS MELTING DOWN THE PLASTIC COVER ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 22,000. THE TAILLIGHT SOCKET ASSEMBLIES OVERHEATED. UPDATED 09/04/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278791July 30, 2009
ELECTRICAL SYSTEM
I WAS DRIVING NORMALLY ON A 45 MPH ROAD AND PUSHED IN MY CLUTCH TO COAST UP TO THE STOP LIGHT THAT WAS ABOUT TO TURN GREEN AGAIN, WHEN MY CAR JUST DIED UNEXPECTEDLY. MY CLUTCH WAS STILL IN SO I STARTED MY CAR BACK UP AND KEPT DRIVING, BUT THIS IS ABOUT THE 10TH TIME THAT THIS HAS HAPPENED TO ME THIS MONTH, AND MY CAR SHOULD NOT BE RANDOMLY DYING WHILE I AM DRIVING, THUS FAR THERE HAVE BEEN NO CONSEQUENCES, HOWEVER IT IS SLIGHTLY WORRISOME. SO FAR I HAVE NOT BEEN ABLE TO RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278799July 30, 2009
ENGINE AND ENGINE COOLING
THE CONNECTING ROD BROKE IN THE ENGINE. OUR MECHANIC SAID THAT ALMOST ALL 2001 FORD FOCUS HAS THIS PROBLEM. I KNOW I HAVE 130,000 MILES ON THE VEHICLE BUT I KEPT UP WITH ALL RECALLS AND MAINTENANCE. JUST LUCKY WE MADE IT HOME SAFE. IF THERE IS SUCH A PROBLEM WITH MOST FOCUS WHY WASN'T IT FIXED BY FORD BEFORE A BREAK DOWN AND LOST OF MY VEHICLE. *TFR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278797July 30, 2009
ELECTRICAL SYSTEM
CAR PARKED AT MALL LATER AT NIGHT. WHEN TO TRY AND START CAR BUT THE KEY WOULD NOT TURN IN THE IGNITION. THIS FAILURE CAUSED ME TO HAVE MY CAR TOWED TO THE DEALERSHIP AND THE IGNITION SWITCH REPLACED WHICH COST $427.00. THE IGNITION SWITCH WAS FAULTY BUT WAS MOST LIKELY REPLACED WITH THE SAME TYPE OF SWITCH WHICH WILL FAIL AGAIN. I WAS ALSO LEFT STRANDED FOR SEVERAL HOURS. LUCKILY, I WAS NOT IN A DESERTED AREA OR THE CONSEQUENCES COULD HAVE BEEN LIFE THREATENING.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278836July 30, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
1. THERE WAS NO WARNING SIGN 2. MY KEY WOULDN'T TURN THE IGNITION, I WAS STUCK AT MY JOB 11:00 PM. 3. I HAD THE CAR TOWED TO THE NEAREST FORD DEALERSHIPS AND HAD THE IGNITION REPLACED COSTING ME $382.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278651July 29, 2009
ELECTRICAL SYSTEM
FORD FOCUS IGNITION SWITCH FROZE UP IN MY 2003 FORD FOCUS. COULD NOT START CAR , TURN WHEEL OR TAKE OUT OF PARK. FORD COMPANY WOULD NOT PAY FOR THEIR FAULTING IGNITION. THIS IS DANGEROUS ESPECIALLY FOR WOMEN WHO TRAVEL ALONE. THEY NEED TO RECALL THIS PART........... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278579July 28, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING BETWEEN 35-40 MPH, THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE IGNITION. THE ENGINE WAS RESTARTED; HOWEVER, THE IGNITION KEY FAILED TO TURN. ROADSIDE ASSISTANCE TOWED THE VEHICLE TO HIS RESIDENCE. THE AUTHORIZED DEALER STATED THAT THIS WAS A COMMON ISSUE WITH THIS VEHICLE, AND THEY REPLACED THE IGNITION SWITCH. THE FAILURE AND CURRENT MILEAGES WERE 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278403July 27, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEY WON'T TURN IN THE IGNITION. THIS IS A SAFETY ISSUE BECAUSE I WAS PARKED ON THE SIDE OF THE INTERSTATE TO TEND TO ONE OF MY CHILDREN AND THEN THE CAR WOULD NOT TURN BACK ON CAUSING ME TO HAVE TO CALL FOR A RIDE AND A TOW TRUCK. THE KEY WILL NOT TURN AT ALL. THE IGNITION IS "LOCKED". MY FAMILY AND I COULD HAVE BEEN KILLED GETTING OUT OF THE VEHICLE ON THE SIDE OF THE INTERSTATE TO MOVE INTO ANOTHER VEHICLE. VERY UNSAFE. I HAVE BEEN RESEARCHING THIS TODAY AND IT APPEARS SO BE A COMMON PROBLEM WITH THE 2000-2003 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278174July 24, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK WON'T TURN, KEY GOES IN BUT DOES NOT TURN THE IGNITION, COUPLE OF DAYS OF JIGGLING THE KEY TO GET IT TO TURN AND NOW IT WON'T TURN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278098July 23, 2009
ELECTRICAL SYSTEM:IGNITION
I OWN A 2002 FORD FOCUS , THE KEY FAILS TO TURN IN THE IGNITION OVER AND OVER AGAIN. I'M A YOUNG WOMAN WORKING LATE HOURS 45 MILES AWAY FROM HOME 5 TIMES A WEEK AND I'VE BEEN STRANDED SEVERAL TIMES. I'VE BEEN DEALING WITH THIS PROBLEM FOR YEARS. TO MY KNOWLEDGE, THERE ARE OVER 3, 045 COMPLAINTS ONLINE. THERE IS ALSO A PETITION. THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED. IT'S DANGEROUS NOT BEING ABLE TO START YOUR CAR LATE AT NIGHT OR ANYWHERE AT ANYTIME FOR THAT MATTER. EVEN WHEN YOU REPLACE THE IGNITION CYLINDER, IT HAPPENS AGAIN AND AGAIN. IT'S A DEFECT. PLEASE HELP US! IT'S REALLY INCONVENIENT , UNSAFE AND VERY DISAPPOINTING.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278126July 23, 2009
ELECTRICAL SYSTEM
MY KEY WON'T TURN IN THE IGNITION OF MY 2000 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277409July 20, 2009
FUEL SYSTEM, GASOLINE
I OWN A 2001 FORD FOCUS,I WAS COMING BACK FROM DALLAS AND MY CAR LOST POWER. I HAD TO GET ONTO THE SHOULDER,IT WOULD NOT GO FASTER THAN 20 MILES. I HAD SURGES IN POWER. I DID MAKE IT HOME WITHOUT AN ACCIDENT. NEXT DAY CAR WOULD NOT START. CALLED AND HAD IT TOWED TO MY MECHANIC. MY MECHANIC SAID IT STARTED FINE,I LEFT IT THERE ,NEXT DAY IT WOULD NOT START. MECHANIC CALLED AND SAID IT NEEDED A NEW FUEL PUMP AND FILTER. I THEN CALLED SPIKES FORD IN MISSION TX. THEY SAID MY VIN # WAS NOT ON THE RECALL. SO I CALLED FORD MYSELF,COMPUTERS WERE DOWN,THEY SAID TO HAVE IT FIXED AND CALL THEM BACK.THEY WILL NOT DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277343July 19, 2009
ELECTRICAL SYSTEM
CAR KEY GETS STUCK IN IGNITION. WILL NOT COME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277267July 18, 2009
ENGINE AND ENGINE COOLING
THE EARLY YEARS FORD FOCUS, 2000 - 2002 ARE EXPERIENCING A CATASTROPHIC ENGINE FAILURE THAT CAN OCCUR AT ANY TIME. THIS PROBLEM INVOLVES THE VALVE SEAT ON THE INTAKE VALVE OF THE CYLINDER HEAD. THE VALVE SEAT CRACKS, BREAKS APART AND FALLS INTO THE CYLINDER DESTROYING THE PISTON, HEAD AND BLOCK CYLINDER WALL ON THE SINGLE OVER HEAD CAM (SOHC) 2.0 LITER ENGINES - VIN 'P'. IT IS SUCH A WIDE SPREAD PROBLEM THAT FORD MOTOR COMPANY IS RUNNING OUT OF PARTS. AUTO PART STORES KNOW OF THIS PROBLEM. PISTON RING MANUFACTURERS KNOW OF THIS PROBLEM. BOTH OF WHICH ARE SELLING PARTS AT VERY HIGH VOLUMES RELATED TO THE ENGINE FAILURE. MACHINE SHOPS ALL KNOW ABOUT THIS PROBLEM AND STATE THAT IT GOES FURTHER BACK TO THE FORD ESCORT MODEL ALSO. SALVAGE YARDS KNOW ABOUT THIS PROBLEM AND ARE GETTING 10 PHONE CALLS A DAY FOR USED SOHC ENGINES. SALVAGE YARDS ARE SELLING ANY AND ALL SOHC ENGINE AS SOON AS THEY GET THEM IN IN VEHICLES. OWNERS WHO CHOOSE TO REPLACE THEIR ENGINES WITH 'USED' SALVAGED ENGINES ARE ENCOUNTERING THE DROPPED VALVE SEAT PROBLEM AGAIN AS THE REPLACEMENT ENGINES FAIL AT APPROXIMATELY 100K MILES ALSO - JUST AS THE ORIGINAL HAD FAILED. FORD MOTOR COMPANY KNOWS OF THIS PROBLEM AND IS PROVIDING THE OPTION OF INSTALLING A SALVAGED ENGINE. COST FOR INSTALLING A SALVAGED ENGINE WITH UNVERIFIABLE MILES HAS BEEN QUOTED AT $1250 FOR THE ENGINE, $2500 TO $3000 TOTAL FOR INSTALLATION. THIS PROBLEM IS GREATER AND LARGER THAN THE 'FUEL PUMP' SAFETY ISSUE AND THE 'BRAKE' ISSUE. THE VALVE SEAT CAN AND DOES BREAK AT ANY TIME - THIS PROBLEM IS SHOWING UP IN LATER YEARS ALSO, 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277284July 18, 2009
STEERING, ELECTRICAL SYSTEM:IGNITION
I TRIED TO START MY 2004 FORD FOCUS ZX3 ONE NIGHT ONLY TO FIND THAT THE STEERING WHEEL AND IGNITION WERE LOCKED UP. IT FELT AS IF THE WHOLE STEERING MECHANISM WAS FROZEN. I'M STILL RESEARCHING HOW TO DEAL WITH THIS ISSUES SINCE I CAN'T DRIVE MY CAR. ON-LINE RESOURCES HAVE TAUGHT ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS' YET THERE IS NO RECALL AVAILABLE AND WE ARE STUCK PAYING HUNDREDS OF DOLLARS TO FIX A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276944July 16, 2009
POWER TRAIN:MANUAL TRANSMISSION, SUSPENSION:FRONT
I WAS DRIVING WITHOUT ANY WARNING A POP SOUND AND MY CLUTCH WOULD NOT GO INTO ANY GEARS. I HAD TO FORCE IT INTO SECOND GEAR ALL THE WAY HOME. TOTAL OF 3 FAILURES APPROX. 1 MONTH APART FINAL RESULT ON MY THIRD TRIP FOR REPAIRS ENDED WITH ME UNABLE TO STOP IN TIME WHICH CAUSED ME REAR ENDING THE BACK OF A TRUCK. I DAMAGED THE FRONT OF MY CAR. AFTER NUMEROUS ATTEMPTS TO REPAIR MY CAR BOTH ENGINE AND BODY I STILL HAVE NO CAR. MY CAR HAS 1,200 MILES ON IT. 2005 FORD FOCUS BOUGHT BRAND NEW FROM DEALERSHIP AND UNABLE TO GO ANYWHERE IN IT. I DON'T HAVE THE OLD PARTS. THE LADY TOLD ME THAT SHE WOULD CHECK INTO IT TO SEE IF THE DAMAGES WOULD BE COVERED BY THEM. CONSIDERING THE ACCIDENT WOULD NOT OF HAPPENED IN THE FIRST PLACE IF THEY WOULD OF FIXED MY CAR RIGHT THE FIRST TIME. EITHER WAY SHE CALLED ME TO LET ME KNOW THEY WEREN'T GOING TO COVER IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10276994July 16, 2009
ELECTRICAL SYSTEM
AFTER STALLING OUT THE ENGINE OF MY 5 SPEED TRANSMISSION IN 1ST GEAR, THE CAR WOULDN'T START AGAIN AND IN FACT LOST ALL POWER. IT WAS JUMP STARTED, BUT IN 1ST AND 2ND GEAR, IT SPUTTERED AND LURCHED FORWARD, THEN DIED AGAIN. WE HAD TO HAVE THE CAR TOWED TO THE SHOP AS IT WAS UNDRIVABLE. LUCKY WE WERE JUST IN A PARKING LOT AND NOT OUT ON THE ROAD OR IT COULD HAVE BEEN DISASTROUS. EVEN THE EMERGENCY FLASHERS WOULD NOT TURN ON DUE TO NO POWER. THE REPAIR SHOP SAID THAT THE BATTERY IS COMPLETELY DEAD AND THAT THE BATTERY CABLES WERE MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276909July 15, 2009
SUSPENSION
TIRES WEAR UNEVEN ON 2008 FORD FOCUS WHICH IS A SAFETY HAZARD ESPECIALLY IN BAD WEATHER. SO FAR 2 SETS OF TIRES HAVE BEEN WORN OUT AND WHEN GOING DOWN THE ROAD I AM BEING BOUNCED ALL AROUND. THEY HAVE NO SOLUTION TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276717July 14, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE KEY WOULD OCCASIONALY BECOME STUCK IN THE IGNITION, BUT COULD BE REMOVED. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276767July 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FOCUS 2005, 20,000 MILES CAN NOT REMOVE KEY FROM IGNITION DUE TO PROBLEM AFTER SHIFTING THE CAR INTO PARK. THIS IS NOT AN ISOLATED INCIDENT AS WE HAVE DISCOVERED MANY OTHER OWNERS WITH FORD FOCUS FROM 200-2007 HAVING THE SAME PROBLEM. THE DANGEROUS ISSUE HERE IS THAT WE HAVE TO LEAVE THE CAR PARKED WITH THE KEY IN THE IGNITION. EVEN THOUGH THE KEY CAN'T BE REMOVED IT CAN STILL START THE CAR AGAIN AND GO. THIS CAR IS LEFT OPEN FOR THIEVES TO STEAL. IT HAS NOT BEEN RECALLED AND IT IS AN EXPENSIVE FIX BY DEALERS SINCE IT'S NOT UNDER WARRANTY. WHY IF THERE ARE SO MANY SITES ON THE WEB WITH OWNERS LIKE MYSELF WITH THIS PROBLEM, NOT BEING ADDRESSED AS A RECALL BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus