Ford Focus Complaints
22,326 consumer complaints on file.
- #10282708September 2, 2009ELECTRICAL SYSTEM:IGNITION
MY 17 YEAR OLD DAUGHTER WAS LEFT STRANDED ONE EVENING WHEN THE KEY WOULDN'T TURN IN THE IGNITION OF HER 2004 FORD FOCUS SO SHE COULDN'T GET THE CAR STARTED. I HAD JUST SIGNED UP FOR A CLASS AT OUR LOCAL COMMUNITY COLLEGE AT A CAMPUS 25+ MILES AWAY. I WAS IN CLASS WITH MY PHONE OFF, SO I COULDN'T HELP HER. IT IS A DANGEROUS SITUATION FOR A YOUNG GIRL TO BE STRANDED ANYWHERE. IN ADDITION, WE LIVE IN TEXAS WHERE WE'RE UP TO 65 DAYS OF TEMPERATURES IN THE TRIPLE DIGITS. THIS COULD BE A MAJOR HEALTH CONCERN FOR ANYONE WHO BECAME STRANDED IN THE HEAT OF THE DAY. I UNDERSTAND THIS PROBLEM IS QUITE COMMON IN 2000-2004 MODELS. WE WERE FINALLY ABLE TO GET SOMEONE TO GET THE KEY TO TURN SO SHE COULD DRIVE HOME. HOWEVER, ONCE THERE, THE SAME THING HAPPENED. WE HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP FOR SERVICE. THEN I LEARNED THAT THE PART WASN'T EVEN COVERED UNDER THE WARRANTY I HAD PURCHASED. FOR WHATEVER REASON, FORD DOESN'T CONSIDER THIS TO BE A SAFETY ISSUE AND HAS FAILED TO ISSUE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282567September 1, 2009AIR BAGS:SIDE/WINDOW
MY DAUGHTER WAS DRIVING OUR 2007 FORD FOCUS. SHE WAS ON A SMOOTH ROAD, WHEN THE DRIVER SIDE AIRBAG OPENED FOR NO REASON. IT HIT HER ON THE SIDE OF THE HEAD, CAUSING HER TO HAVE HEARING LOSS FOR 2 MINUTES AS WELL AS A HEADACHE. IT ALSO CAUSED HER TO SWERVE THE CAR SLIGHTLY, BUT SHE HAD TOTAL CONTROL. I TOOK THE CAR TO MAGIC CITY FORD IN ROANOKE, VA, THEY RAN SOME TESTS AND CONTACTED THE FORD CORP. BETWEEN THE TWO OF THEM, IT WAS DECIDED THAT MY DAUGHTER WAS A FAULT, AND THAT SHE HAD TO HAVE HIT SOMETHING. I INSPECTED THE CAR MYSELF ON SAT, AND THERE IS NO DAMAGE TO THE CAR. FORD JUST WANTS TO SWEEP THIS UNDER THE CARPET, ALONG WITH MAGIC CITY FORD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282349August 31, 2009EQUIPMENT
IN MY 2000 FORD FOCUS SE WAGON THE KEY IN MY IGNITION REFUSES TO ALLOW ME TO REMOVE THE KEY AND THEN RE-INSERT THE KEY TO START THE ENGINE. I AM ABLE TO PUT THE KEY IN THE LOCK BUT NOT TURN IT. IT HAS HAPPEN NUMEROUS TIMES A COUPLE OF TIMES DURING THE WINTER AFTER I HAD WENT TO TOWN TO GET SUPPLIES. IT USUALLY TAKES 1 TO 2 HOURS TO GET IT WIGGLED ENOUGH TO LET THE KEY TURN TO THE AUX, AND START POSITIONS. IT SEAMS THAT I WILL HAVE TO PAY $400 TO $500 TO GET IT REPAIRED OR REPLACED. THERE WERE NO EVENTS LEADING UP TO THE FIRST FAILURE IT SIMPLY REFUSED TO LET ME TURN THE IGNITION AFTER I INSERTED THE KEY INTO THE IGNITION. THIS LAST TIME AFTER 4 HOURS OF WORKING WITH IT AND HAVING A LOCKSMITH COME OUT AND DETERMINE IF IT COULD BE FIXED HE SAID IT WOULD NEED TO BE TOTALLY REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282379August 31, 2009ELECTRICAL SYSTEM
MY 19 YEAR OLD SON A FULL TIME COLLEGE STUDENT, WAS STRANDED IN A PARKING LOT A DISTANCE FROM HOME BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. A FEW TIMES HE HAS HAD TO, JIGGLE THE KEY TO START THE CAR. AND NOW IT WILL NOT TURN AT ALL. THE CAR IS STILL STRANDED IN A PARKING LOT BECAUSE IT HAPPENED ON THE WEEKEND. I AM IN FEAR FOR MY SONS SAFETY, HEADING BACK TO COLLEGE 6 HOURS FROM HOME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282399August 31, 2009ELECTRICAL SYSTEM
THE FUSE FOR THE RUNNING LAMPS KEPT BLOWING. A FEW DAYS LATER I SMELT A BURNING SMELL, PULLED OVER, TURNED OFF THE CAR, REMOVED KEY, BUT CAR WAS STILL RUNNING. A FEW DAYS LATER, BATTERY LIGHT KEPT FLASHING, TURNS OUT, THE ALTERNATOR WAS FRIED. TOOK IT TO FORD, WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE MY POWERTRAIN WARRANTY DOES NOT COVER ELECTRICAL WORK. TOOK IT TO AN ELECTRICIAN, WAS TOLD A FEW WIRES TOUCHED METAL AND FUSED TOGETHER AND BURNT ALL THE WAY BACK TO THE FIREWALL. WHEN YOU LOOK AT THE WIRES, THERE IS METAL SITTING UNDER THEM....THERE ARE NO CLIPS TO HELP HOLD THE WIRES AWAY FROM THE METAL. THERE IS SOME FORM OF PROTECTION ON THE WIRES, I DESCRIBE IT AS A FOAM...BUT ITS WORN THROUGH. WHEN I ASKED HIM HOW THIS COULD HAVE HAPPENED, HE REPLIED WITH "GOING OVER BUMPS, RAILROAD TRACKS, OR HITTING A POTHOLE. HE ALSO TOLD ME IT WAS A FIRE HAZARD. AS A CONSEQUENCE TO THIS, MY CAR IS NOW JUST SITTING, AND I WILL NOT DRIVE IT WITH IT BEING LABELED A FIRE HAZARD. NOTHING WAS DONE TO CORRECT THE FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282035August 28, 2009ELECTRICAL SYSTEM
IGNITION COMPLETELY LOCKED UP. I COULD NOT START CAR. I WAS STRANDED AND HAD TO GET TOWED TO A FORD DEALER. COST WAS $500 TO FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281783August 26, 2009STEERING
THE KEY WILL NOT TURN IN THE IGNITION FOR NO REASON, STEERING WHEEL IS LOCKED AND UNABLE TO TURN KEY ON A 2000 FORD FOCUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281636August 25, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
ON 8/19/09, I WAS DRIVING MY 2004 FORD FOCUS AND ALL OF A SUDDEN WHILE I WAS DRIVING, IT FELT LIKE PRESSURE (OR HAVING TO FORCE CAR TO GO) WITH MY FOOT ON GAS PEDAL. AFTER I EASED MY FOOT OFF GAS PEDAL, CAR WOULD SWITCH IN TO GEAR. THIS SAME PATTERN OF PRESSURE AND EASING FOOT OFF GAS PEDAL SO THAT CAR WOULD GO INTO GEAR HAPPENED EACH TIME I WOULD MAKE A STOP. CAR IS CURRENTLY AT SHEEHY FORD DEALERSHIP AND I HAVE BEEN TOLD THAT THE TRANSMISSION HAS FAILED WITH 2ND AND 4TH GEAR NOT WORKING & THAT I COULD NOT DRIVE CAR HOME UNTIL TRANSMISSION IS REPLACED BECAUSE ALSO TRANSMISSION IS READY TO FALL OUT OF CAR DUE TO WEAK SUPPORT IS HOLDING TRANSMISSION IN PLACE. CAR HAS APPROX ONLY 83,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281695August 25, 2009ELECTRICAL SYSTEM:IGNITION, STEERING
I OWN A 2003 FORD FOCUS. I JUST HIT 70K MILES YESTERDAY, AND STARTING TODAY MY IGNITION IS COMPLETELY LOCKED UP. MY CAR IS IN PARK, THE TIRES ARE NOT TURNED, ETC. I WENT BACK IN THE HOUSE TO TRY AND FIND A SOLUTION AND UPON SEARCHING I FOUND SITE AFTER SITE, COMPLAINT AFTER COMPLAINT ABOUT 2000-2003 FORD FOCUS' LOCKING UP LIKE THIS AFTER 70K MILES, AND THAT IT COSTS $500 TO FIX. MY CAR IS NO LONGER UNDER WARRANTY. THIS IS CLEARLY A MANUFACTURING DEFECT BUT IS NOT COVERED BY FORD AND HAS NOT BEEN RECALLED YET. I DO NOT HAVE THE MONEY TO REPLACE THIS AND NOW MY CAR IS USELESS AND CAN'T EVEN BE MOVED. I CAN ONLY MOVE THE STEERING WHEEL ABOUT AN INCH AND A HALF EITHER WAY AND THE KEY IN THE IGNITION DOES NOT MOVE AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281748August 25, 2009LATCHES/LOCKS/LINKAGES
THE CAR WAS DRIVING JUST FINE, BUT WHEN I GOT HOME AND NEEDED TO GO AND MEET MY WIFE, THE KEY IGNITION SWITCH LOCKED UP. THIS IS ABOUT THE THIRD OR FOURTH TIME THIS HAS HAPPENED SINCE I'VE OWNED THE CAR. SINCE THE CAR HAS ALSO STALLED BEFORE, IT SURE WOULD BE A BIG SAFETY ISSUE IF YOU COULDN'T GET IT STARTED IN THE MIDDLE OF A BUSY INTERSECTION. THIS IS RIDICULOUS. COME ON FORD, FIX THIS! NOW I HAVE TO PAY BIG DOLLARS IN A BAD ECONOMY TO GET THIS FIXED BY SOMEONE ELSE. SINCE THE SYSTEM IS ELECTRONIC, WHO KNOWS IF IT SOMEHOW EFFECTS OTHER ELECTRONICS IN THE VEHICLE. ON AN 83 DEGREE DAY, IN BLACK INTERIOR, AND NO WAY TO ROLL DOWN THE ELECTRIC WINDOWS BECAUSE OF BEING UNABLE TO TURN THE KEY, IT CAN GET QUITE HOT, QUITE QUICKLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281600August 24, 2009TIRES, TIRES:TREAD/BELT
ON 4/9/09 I WAS DRIVING TO WORK AND I NOTICED SLIGHT VIBRATION COMING FROM THE LEFT REAR PIRELLI P6 TIRE ON MY 2008 FORD FOCUS. I CHECKED THE TIRE AND DID NOT NOTICE ANY VISIBLE SIGN OF DAMAGE. ON THE WAY HOME THE VIBRATION GOT MORE SEVERE. ON ARRIVING HOME I CHECKED THE TIRE AND FOUND ONE SPOT THAT WAS COMPLETELY BALD. FROM WHEN I CHECKED THE TIRE AT WORK TO WHEN I ARRIVED AT HOME I HAD DRIVEN A TOTAL OF LESS THAN 90 MILES FOR THE TIRE TO GO COMPLETELY BALD IN THAT SPOT. BOTH PIRELLI AND 2 FORD DEALERS CLAIM THERE WERE NO PROBLEMS WITH THE TIRE, THAT THE DAMAGE WAS DUE TO A IMPROPER USE OF THE EMERGENCY BRAKE, IMPROPER ALIGNMENT OF THE REAR END OF THE VEHICLE, THE TIRE NOT BEING BALANCED OR FAILURE TO ROTATE THE TIRES. I HAD THE TIRES REPLACED BY A LOCAL MECHANIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281323August 21, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING THE INSTRUMENT PANEL FAILED TO OPERATE NORMALLY. THE GAS GAUGE AND THE SPEEDOMETER INTERMITTENTLY FAILED TO REGISTER THE FUEL LEVEL AND SPEED. THIS OCCURS APPROXIMATELY 6 TO 7 TIMES A DAY. THE DEALER STATED THE COST TO DIAGNOSE THE FAILURE IS $70.00. A LOCAL MECHANIC STATED THAT HE IS AWARE THAT THE FAILURE EXIST WITH HER YEAR, MAKE AND MODEL VEHICLE; HOWEVER, HE WOULD ALSO HAVE TO MAIL THE PART TO BE REPAIRED BY ANOTHER FACILITY. THE PARTS WOULD BE AVAILABLE WITHIN 2 DAYS DUE TO THE ODOMETER READING. THE CONTACT IS REQUESTING THAT THE MANUFACTURER ASSUMES THE COST TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90000 AND THE CURRENT MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281345August 21, 2009FUEL SYSTEM, GASOLINE
I WAS DRIVING HOME WITH MY THREE BOYS WHEN OUR 2005 FORD FOCUS STARTED JERKING AND SPUTTERING, LOST POWER, AND DIED ON SOME RAILROAD TRACKS. MY HUSBAND AND I HAD IT TOWED TO GOODYEAR WHERE THEY SAID THE FUEL PUMP FUSE BLEW. THEY REPLACED THE FUSE AND SENT US ON OUR WAY. NOT EVEN A HALF HOUR LATER THE FUSE BLEW AGAIN. WE HAD IT TOWED BACK TO GOODYEAR WHERE THEY REPLACED THE FUEL PUMP AND FILTER. NOT EVEN A WEEK LATER THE FUSE BLEW AGAIN. WE LET THE CAR SIT FOR A FEW DAYS TRYING TO FIGURE OUT WHAT TO DO. MY HUSBAND DECIDED TO REPLACE THE FUSE HIMSELF AND DRIVE IT TO SEE WHAT IT WOULD DO. WELL, THE CAR LOST POWER AND SHUT DOWN COMPLETELY OVER ANOTHER SET OF RAILROAD TRACKS. WE CALLED GOODYEAR TO BRING IT BACK, AND THEY REFUSED; SO WE HAD IT TOWED TO ANOTHER MECHANIC. THIS MECHANIC HAS AGAIN REPLACED THE FUEL PUMP AND TOLD US THE SYSTEM WAS FILTHY! THE FUEL PUMP JERKED DRAMATICALLY WHEN HE'D START IT, WHICH IS WHY HE REPLACED IT AGAIN. THE COMPUTER IS STILL SAYING THE MODULE IS BAD; SO HE ORDERED A NEW ONE FROM FORD, WHO AT FIRST CLAIMED THEY DIDN'T KNOW WHAT HE WAS TALKING ABOUT. THEY WOULDN'T EVEN TELL HIM WHERE IT WAS LOCATED; SO WHEN HE RECEIVES THE PART, HE'LL HAVE TO FIGURE IT OUT. WE DON'T KNOW HOW MUCH THIS IS GOING TO COST NOW. WITH GOODYEAR IT ALREADY COST US $600, WHICH THEY REFUSE TO REIMBURSE. I'VE CALLED FORD, AND THEY REFUSE TO HELP SAYING THERE'S NO RECALL ON THIS MODEL. I'VE LOOKED THIS SPECIFIC PROBLEM UP, AND THE FUEL PUMP AND SYSTEM HAS BEEN RECALLED ON ALL FORD FOCUSES FROM 2000-2004. MY CAR WAS BUILT IN 2004! SOMEBODY PLEASE HELP US! IF WE DIDN'T OWE MONEY ON IT, WE'D JUNK IT. THANK GOD WE WERE NOT ON THE FREEWAY WHEN THIS HAPPENED! AND THANK GOD MY KIDS ARE BIG ENOUGH TO HELP US PUSH IT OFF THE RAILROAD TRACKS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281167August 20, 2009FUEL SYSTEM, GASOLINE
THERE IS A THROTTLE BODY ISSUE WITH 08 AND NEW FORD FOCUS. THE THROTTLE BODY DEFECT, LEANS THE FUEL MIXTURE CAUSING THE CAR TO LOOSE ALL POWER, BUT IDOLS KEEPING YOUR POWER STEERING AND BRAKES. YOU THEN HAVE TO PULL OVER, TURN THE CAR OFF AND RESTART CAR ONLY TO HAPPEN EVERY 50 MILES OR SO, DEPENDING ON A/C, SPEED, ROAD GRADES. FORD DEALER IN KINGMAN ADMITTED LOTS OF FOCUS HAVE BEEN COMING IN WITH SAME ISSUE. HOWEVER, DESPITE THE WRENCH LIGHTING COMING UP ON THE DASH THERE WAS NO CODES FOR THE DEALER TO FIX THE CAR. AFTER THE 7TH TIME OF THE POWER LOSS AND WRENCH, WE LEFT THE CAR RUNNING ON THE SIDE OF THE ROAD TO TAKE VIDEO, AND A CHECK ENGINE LIGHT FINALLY CAME ON. WHICH ALLOWED THE DEALER IN ALBUQUERQUE, NM TO IMMEDIATELY REPLACE THE THROTTLE BODY. THIS ISSUE IS VERY DANGEROUS AS AT HIGHWAY SPEEDS YOU LOOSE ALL OR 90 PERCENT POWER AND HAVE TO COAST TO THE SIDE OF THE ROAD. BASED ON THE DEALERS COMMENTS IT APPEARS A RECALL SHOULD HAPPEN ON THE THROTTLE BODY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281232August 20, 2009POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH IT BECAME VERY DIFFICULT TO SHIFT GEARS. THE DEALER ADVISED THE CONTACT THAT THE CLUTCH NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 4000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280942August 19, 2009ELECTRICAL SYSTEM:IGNITION, STEERING
I HAVE A FORD FOCUS 2003 IN WHICH THE IGNITION KEY WILL NOT TURN AND EVERYTIME I NEED TO START THE CAR I HAVE TO ROCK THE STEERING WHEEL REAL HARD RIGHT TO LEFT. ONE OCCASION THE CAR LOCKED UP ON ME WHILE BACK BUT FORTUNATELY I WAS ABLE TO STOP IT AS I WAS MOVING VERY SLOW. THIS IGNITION PROBLEM IS A VERY REAL SAFETY ISSUE AND STEPS NEED TO BE TAKEN TO MAKE FORD FIX THE PROBLEM BEFORE SOMEONE GETS KILLED. YOU ONLY HAVE TO GO TO THE INTERNET AND PUT IN THE SEARCH WINDOW "FORD FOCUS IGNITION PROBLEMS" AND IT WILL TELL YOU ALL YOU NEED TO KNOW. IN FACT I FOUND OUT IN CALIFORNIA THERE IS A CLSS ACTION SUITE AGAINST FORD FOR THIS VERY SAME PROBLEM. I WILL PROBABLY HAVE A LOCKSMITH FIX THE IGNITION AS I DON'T WANT TOPAY DOUBLE TO THE FORD DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280950August 19, 2009ELECTRICAL SYSTEM
MY KEY BECAME LOCKED IN THE IGNITION AND COULD NOT BE REMOVED WHILE ON VACATION. I COULD TURN THE CAR ON AND DRIVE IT BUT COULD NOT REMOVE IT, THEREFORE HAD TO END VACATION EARLY TO TAKE CARE TO LOCAL DEALERSHIP. THE CAR WAS 75 DAYS OUT OF WARRANTY AND I HAD NO CHOICE BUT TO FIX THIS- COSTING ME OVER $300.00. THEY (FORD) SAID IT WAS THE SAFETY SWITCH IN THE SHIFTER. VEHICLE HAD A LITTLE OVER 18,000 MILES. THE CAR WAS PURCHASED USED FROM AN ESTATE OF A LADY WHO HAD ONLY DRIVEN 8,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280963August 19, 2009ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT IS UNABLE TO PLACE THE KEY INTO THE IGNITION WITHOUT FORCE. AFTER ADDING OIL INTO THE CYLINDER THE KEY CAN BE PLACED INTO THE IGNITION NORMALLY; HOWEVER, AFTER A SHORT TIME THE FAILURE RECURRED. THE DEALER STATED THAT THE IGNITION CYLINDER WOULD HAVE TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE IGNITION CYLINDER WOULD HAVE TO REPLACED AND BECAUSE THERE ARE NO CURRENT RECALLS NO COMPENSATION WOULD BE OFFERED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280992August 19, 2009LATCHES/LOCKS/LINKAGES
2003 FORD FOCUS DOOR LATCHES BROKEN. DOORS FLEW OPEN WHILE DRIVING VEHICLE ON HIGHWAY AND LOCAL STREETS. SOMEONE COULD HAVE FALLEN OUT OR ANOTHER CAR COULD HAVE HIT THE DOOR WHEN IT FLEW OPEN AND HAVE CAUSED A SERIOUS CRASH. FORD HAD A RECALL ON THE 4 AND 5 DOOR FOCUS BUT NOT ON A 3 DOOR WHICH IS MINE. ONE DOOR HAS BEEN FIXED $293 AT A DEALER AND THE OTHER DOOR NEEDS TO BE FIXED. I FEEL FORD SHOULD REIMBURSE ME AND FIX THE OTHER DOOR FREE OF CHARGE. THIS CAN CAUSE A SERIOUS ACCIDENT AND FORD KNOWS THEY HAVE HAD PROBLEMS WITH THESE DOOR LATCHES. IF SOMEONE GETS KILLED FORD WILL PROBABLY HAVE A LAWSUIT AGAINST THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280910August 18, 2009ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE PARKING LAMP AND TAIL LAMPS WERE NONFUNCTIONAL. THE CONTACT REPLACED THE FUSE ON FIVE SEPARATE OCCASIONS AND THE FAILURE RECURRED. THE VEHICLE'S POWER LOCK SYSTEM ALSO FAILED TO OPERATE. SHE DISCOVERED THE FAILURE WAS CONTRIBUTED TO THE DECK LID HARNESS. THE VEHICLE HAS NOT BEEN INSPECTED BY A CERTIFIED TECHNICIAN. NHTSA CAMPAIGN ID NUMBER 00V411000 - ELECTRICAL SYSTEM;WIRING IS RELATED TO THE FAILURE; HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 50,300. UPDATED 11/06/09. *LJ THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE DASHBOARD WAS NOT LIT AND SHE WAS UNABLE TO READ THE SPEEDOMETER. THE HEADLIGHTS WERE WORKING. THE CONSUMER REPLACED THE FUSE AND THE DASHBOARD LIT UP PROPERLY. HOWEVER, A SHORT WHILE LATER THE FUSE BLEW AGAIN. THE CONSUMER ALSO DISCOVERED THE TAIL LIGHTS AND PARKING LIGHTS WERE NOT WORKING AS WELL. ALSO, THE POWER DOOR LOCKS FAILED. THE CONSUMER DISCOVERED 4 WIRES HAD BEEN COMPLETELY SEVERED, AND ALL THE OTHERS HAD BARE PATCHES WHERE THE INSULATION HAD RUBBED OFF. THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE EXACT PROBLEM, BUT HER VIN WAS NOT INCLUDED. UPDATED 11/10/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0