Ford Focus Complaints

22,326 consumer complaints on file.

#10286322October 5, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION IS LOCKED. KEY WILL NOT TURN, BRAKES ARE LOCKED, GEARS ARE LOCKED. COSTS HUNDREDS OF DOLLARS TO BE REPLACED AND I WAS STRANDED FOR HOURS WAITING FOR SOMEONE TO HELP ME. FORD REPLACES THE IGNITION KEY WITH THE EXACT IGNITION KEY AS BEFORE, CREATING DEJAVU FOR MOST CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286376October 5, 2009
VEHICLE SPEED CONTROL
THE VEHICLE HAS 54,000MI AND DRIVEN WITHIN NORMAL DRIVING LIMITS. THE HINGE PEG THAT CREATES A PIVOT POINT FOR THE ACCELERATOR PEDAL BROKE ON ONE END CAUSING IT TO FALL COMPLETELY OUT OF THE PEDAL AND BRACKET. THE INCIDENT HAPPENED ON A BUSY ROAD DURING RUSH HOUR AND CAUSE COMPLETE LOSS OF CONTROL TO ACCELERATE. THE PROBLEM HAS NOT YET BEEN CORRECTED HAPPENING ONLY HOURS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286240October 4, 2009
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
2000 FORD FOCUS ZX3 BATTERY CABLES. NOT INCLUDED BY FORD IN VIN RANGE FOR CURRENT RECALL 02V288000 " CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR." ALTHOUGH THIS VEHICLE SUFFERS IDENTICAL SYMPTOMS PLUS STALLING IN TRAFFIC WHICH PUTS OPERATORS LIFE AT RISK.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286177October 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD FOCUS ELECTRIC WINDOW MOTOR REPLACEMENT BECAUSE OF PLASTIC PARTS. MUST REPLACE THE MOTOR TO GET THE PLASTIC WINDOW PARTS. THIS HAS HAPPEN TO 3 OUT OF FOUR WINDOWS AND THE PRICE TO REPLACE IS $200 - $300 EACH WINDOW. THIS IS A COMMON PROBLEM WITH ALL FOCUS OWNERS ALL OVER THE NATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286037October 1, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEY IN MY FORD FOCUS WILL NOT TURN IN THE IGNITION. THIS HAS HAPPENED ONCE BEFORE AND WAS FIXED AFTER HOURS OF PLAYING AROUND WITH IT. NOW IT HAS HAPPENED AGAIN, WITHOUT AS MUCH LUCK. LUCKILY, I HAVE BEEN CLOSE TO OR AT HOME WHEN THIS HAS OCCURRED. HOWEVER, I AM CONCERNED THAT THIS COULD EASILY MAKE ME STRANDED ONE DAY. NO WARRANTY IS AVAILABLE AND MY ONLY OPTION IS TO HAVE THE IGNITION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285749September 30, 2009
ELECTRICAL SYSTEM:IGNITION
A LITTLE OVER A MONTH AGO ON AUGUST 23, 2009, WE PURCHASED A USED 2002 FORD FOCUS FROM A FORD DEALERSHIP ON OAHU, HAWAII. ON THE NIGHT OF AUGUST 28, 2009, AFTER FILLING THE CAR WITH GAS, WE TRIED TO START THE CAR, BUT THE KEY JUST WOULDN'T TURN. WE TRIED FOR ABOUT 2 HOURS TO GET THE CAR STARTED TO GET HOME (AND TO MOVE OUT OF THE WAY OF THE GAS PUMPS SO OTHER PEOPLE COULD PUMP GAS). WE HAD SEVERAL PEOPLE HELP US, BUT THE KEY JUST WOULDN'T TURN, AND WE COULDN'T PUSH THE CAR BECAUSE THE WHEELS WERE LOCKED. WE FINALLY CALLED A TOW TRUCK, BUT LUCKILY, MY HUSBAND WAS ABLE TO WHACK THE KEY REAL HARD (FOR THE UMTEENTH TIME) AND TURN THE IGNITION, AT WHICH TIME THE CAR FINALLY STARTED. WE GOT HOME, SEARCHED ONLINE AND FOUND OUT THAT THIS WAS A COMMON PROBLEM WITH THESE CARS. NOW IT'LL COST US ABOUT $200 TO GET THE IGNITION REPLACED AT A LOCKSMITH. I WILL NOT RETURN TO FORD TO DO THIS AS IT'LL COST DOUBLE WHAT THE LOCKSMITH COST. WHAT'S SAD IS THAT FORD KNOWS THAT THIS IS A COMMON PROBLEM, YET THEY WON'T DO RECALLS TO FIX IT. WE USED TO BE A FORD FAMILY (PURCHASED AT LEAST THREE FORD EXPLORERS), BUT I DON'T THINK WE'LL BE BUYING ANYMORE FORD CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285870September 30, 2009
ELECTRICAL SYSTEM:IGNITION
NO HINT THE IGNITION WAS GOING TO LOCK UP. STRANDED MY WIFE IN FREEZING WEATHER UNTIL I GET THERE. THANK GOD FOR CELL PHONES. THIS IGNITION ISSUE IS WELL DOCUMENTED WITH FORD FOCUS VEHICLES 2000 TO 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285871September 30, 2009
VISIBILITY:GLASS, SIDE/REAR, AIR BAGS
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 16 MPH THE AIR BAG DEPLOYED. AS A CONSEQUENCE, THE GLASS FROM THE WINDOW SHATTERED ON THE OCCUPANTS IN THE FRONT SEAT; WHICH CAUSED MINOR INJURIES. THE VEHICLE WAS IN THE PROCESS OF BEING INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10285647September 29, 2009
FUEL SYSTEM, GASOLINE
2002 FORD FOCUS EXHIBITS ENGINE HESITATION WHEN THE FUEL TANK IS BELOW 1/4 FULL. THERE ARE ACCELERATION PROBLEMS AND THE CAR HAS COMPLETELY LOST POWER ON AT LEAST ONE OCCASION WHILE DRIVING ON THE HIGHWAY. THIS BEGAN TO HAPPEN WITH 80,000KM ON THE CAR AND NOW ALWAYS HAPPENS WHEN DRIVING AT HIGHWAY SPEEDS WITH ONLY 1/4 TANK OF GAS. COMPLAINTS TO FORD ABOUT HOW THIS IS THE EXACT SAME CONDITION THAT CAUSED THEM TO ISSUE A RECALL ON 2000 AND 2001 FOCUSES (03N01) HAVE NOT RESULTED IN ANY OFFER TO REPLACE THE FUEL PUMP FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285517September 28, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 FORD FOCUS. THE CONTACT STATED THAT HE CAN NOT REMOVE THE KEY FROM THE IGNITION. THE DEALER WAS CONTACTED. UPON CONTACT A TECHNICIAN STATED THAT HE WOULD HAVE TO PAY $300.00 TO REPLACE THE IGNITION SWITCH. NO REPAIRS WERE MADE. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED BECAUSE THE WARRANTY EXPIRED. THE FAILURE AND CURRENT MILEAGES WERE 32000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285553September 28, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE SHUT OFF DUE TO THE FUEL PUMP. THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE FAILURE COULD POTENTIALLY CAUSE A CRASH. THE CURRENT MILEAGE WAS 46,000 AND THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285194September 25, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING CAR, LOST POWER, EVENTUALLY LOST ALL POWER. NO INDICATION PRESENT (RED BATT INDICATOR NEVER CAME ON) FORD SERVICE MANAGER SAYS THIS IS NORMAL FOR FORD CARS OF ALL MAKES, TRUCKS SEEM TO WORK BETTER. CAUSE WAS ALTERNATOR PUTTING OUT 0 CHARGE TO BATTERY. ALSO, FORD SERVICE MANAGER REVEALED ALTERNATORS ARE EXPECTED TO LAST ONLY 3-5 YEARS, DUE TO HEAT BUILD UP AND NO COOLING PROVISION FOR ALTERNATOR. THIS IS AN UNSATISFACTORY SAFETY ISSUE ON BOTH COUNTS. FORD SHOULD BE REQUIRED TO MAKE BATTERY WARNING WORK RELIABLY IN ALL CARS, AND PROVISION/DESIGN CHANGE TO ENABLE ALTERNATORS TO COOL THEMSELVES AND LAST TO NORMAL EOL (5 YRS/100K MILES). LOSS OF POWER UNEXPECTEDLY RISKS PASSENGER AND DRIVERS SAFETY AS I HAD NO EXTERNAL INDICATORS, BLINKERS OR BRAKE LIGHTS AVAILABLE AT 60 MPH ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285245September 25, 2009
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
WE DROVE OUR 2003 FORD FOCUS TO THE GROCERY STORE. UPON RETURNING TO THE CAR, THE KEY WOULD NOT TURN IN THE IGNITION AND STRANDED MY WIFE, 4 YEAR OLD AND 6 MONTH OLD CHILDREN AND MYSELF WONDERING WHAT WE COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285112September 24, 2009
ELECTRICAL SYSTEM:IGNITION
I HAVE A FORD FOCUS 2000 MODEL AND THE KEY WOULD NOT TURN IN THE IGNITION. THIS IS A COMMON PROBLEM AMONG FORD FOCUS MODELS OF 2000-2003. DUE TO THIS DEFECT I GOT STUCK ON THE HIGHWAY AND HAD TO BE TOWED. THIS IS A SERIOUS DEFECT AND CAN CAUSE SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284970September 23, 2009
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN IN IGNITION OF 2003 FORD FOCUS. THIS HAPPENS FAIRLY OFTEN, BUT AFTER SEVERAL TRIES THE KEY WILL USUALLY WORK. NOW THE KEY WON'T WORK AT ALL. HAD TO LEAVE THE CAR BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285004September 23, 2009
ELECTRICAL SYSTEM:IGNITION
WITH NO WARNING, THE KEY WILL NOT TURN IN THE IGNITION. THIS HAPPENED IMMEDIATELY AFTER I PURCHASED THE CAR, AND IT'S HAPPENING AGAIN FIVE YEARS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284850September 22, 2009
ELECTRICAL SYSTEM:IGNITION
I OWN A 2004 FORD FOCUS ZX5, I WENT INTO WORK, CAME OUT AND FOUND MY IGNITION WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, THE KEY WOULD NOT BUDGE, THE BRAKE WOULDN'T EVEN PUSH IN ALL THE WAY, AS WELL AS MY CAR WOULDN'T COME OUT OF PARK. I LOOKED UP THE PROBLEM ONLINE AND SAW IT WAS A VERY COMMON PROBLEM AND I'M VERY DISPLEASE THAT THIS WOULD HAPPEN. I BOUGHT THIS CAR ABOUT A YEAR AGO FROM A DEALERSHIP! I'M GOING TO HAVE TO TAKE MY CAR TO A LOCKSMITH OR DEALERSHIP AND HAVE THE ENTIRE IGNITION SYSTEM REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284720September 21, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WILL NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284746September 21, 2009
ELECTRICAL SYSTEM
KEY WOULD NOT TURN. SEEMS LIKE THERE IS PROBLEM WITH IGNITION CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284788September 21, 2009
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
CONCERNING A '08 FOCUS, 4 DOOR SE. CAR IS APPROXIMATELY 18MONTHS OLD AND HAS COVERED 38,000 APPROX.. REAR PASSENGER DOOR FAILED TO OPEN. WHEN USING POWER LOCKS, THE DOOR BUTTON WOULD FAIL TO MOVE. ON A COUPLE OF OCCASIONS (LUCKY) THE DOOR COULD BE OPENED. THEN THE SAME HAPPENED TO THE OTHER REAR DOOR. SO NOW BOTH REAR DOORS WERE INOPERABLE. CAR WAS TAKEN TO THE LOCAL MONTANA FORD DEALERSHIP WHERE THE PROBLEM WAS EXPLAINED. CAR WAS KEPT IN SHOP FOR FOUR DAYS WHILST BITS WERE ORDERED, AND PROBLEM RECTIFIED. WAS CHARGED $100 AND TOLD THIS WASN'T COVERED BY THE WARRANTY (ALTHOUGH A RENTAL CAR WAS PROVIDED FOR THIS PERIOD). IN HINDSIGHT I SHOULD HAVE CHECKED BOTH DOORS, AS LATER I FOUND OUT THAT THE OTHER DOOR HADN'T BEEN FIXED. CAR NOW HAS TO GO INTO SHOP FOR FURTHER RECTIFICATION. I REALIZE THAT IN '05 FORD RECALLED APPROX 359,000 01-02 FOCUS FOR THIS PROBLEM, AND HAVE HAD TROUBLE WITH OTHER DOOR LATCHES ON VARIOUS VEHICLES. FOR THIS TO HAPPEN ON A 08 FOCUS, WHICH HAS BEEN DRIVEN CAREFULLY BY ONE OWNER, FAIL TO SEE HOW THE FORD DEALER CAN SAY IT'S NOT A MANUFACTURERS DEFECT? ARE THEY WORRIED THAT IT'LL COST MORE FOR A RECALL THAN ANY LAWSUITS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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