Ford F-150 Complaints

39,812 consumer complaints on file.

#11660314May 12, 2025
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 80 MPH with the cruise control activated, the transmission downshifted to 4th gear, and there was smoke coming from the front end of the vehicle. The contact pulled over to the side of the road and became aware that transmission fluid was leaking on the road. The contact waited before continuing to drive to the residence. After approximately one hour, the contact restarted the vehicle and there was no more transmission fluid leaking. The dealer was contacted and confirmed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660317May 12, 2025
POWER TRAIN
The contact owns a 2015 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted. The contact stated that during the failure, the check engine, and service warning lights were illuminated. Additionally, the transmission failed to shift into 2nd and 3rd gear, making it difficult to haul a trailer. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission lead frame needed to be replaced. The vehicle was not yet repaired. The contact was informed of NHTSA Action Number: PE25002. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660325May 12, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Ford F-150. The contact stated that after starting the vehicle, the messages "Front Camera Malfunction" and "Pre-Collision Assist Not Available" were displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660336May 12, 2025
ELECTRICAL SYSTEM
The radio goes black giving no indication to why and no way to adjust the heated steering wheel or the climate controls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660342May 12, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2010 Ford F-150. The contact stated that after exiting a store and entering the vehicle, the contact secured the seat belt, depressed the brake pedal, and shifted into reverse(R), and the vehicle unintendedly accelerated across the parking lot. The contact stated that the accelerator pedal was not depressed during the failure. The contact stated that the vehicle came to a stop after crashing into a guard rail, stopping the vehicle from driving into a pond. The air bags did not deploy. There was no injury sustained, and medical attention was not needed. There was no Police report filed. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and a case was filed. The approximate failure mileage was 117,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11660360May 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21B10; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660402May 12, 2025
SERVICE BRAKES
Traction Control Module failed -- (as diagnosed and confirmed by the dealer) I did a quick stop (someone cut in front of me), and felt the anti-locks 'kick in'. Later that day, the dashboard lit up with three warning lights and two messages stating that the anti-lock and brake systems needed to be serviced. I am not sure what risks are associated with this --- but... its the braking system. The repair cost estimate: Nearly $6,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660424May 12, 2025
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving 70 MPH, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where the tires were rotated. The contact took the vehicle back to the residence; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure became a recurring failure, and the contact parked the vehicle at the residence. The contact stated that the vehicle was no longer driven due to the safety concerns. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660466May 12, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Ford F-150. The contact stated that the passenger's side rear door failed to lock as needed. The contact stated that the locking mechanism was inoperable. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 145,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660469May 12, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated while attempting to start the vehicle, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was driven twice and towed to a local dealer; where the cam phasers were replaced on three occasions; however, the failure persisted. The vehicle was taken back to the same local dealer where it was diagnosed with the failure. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660544May 12, 2025
ENGINE, POWER TRAIN
The 2018 F-150 has a huge oil consumption problem, constantly having to add oil after several hundred miles driving the truck, at a minimum a qt at a time. The F-150 10speed transmisson also has a hard shift and jerks while shifting gears, after it warms up it the harshness of the hard shift goes away but still has the hard shifts. There is no warning lights on the dash, and it can be reproduced. Have on several occasions with the hard shifting almost caused several accidents being rear ended due to the truck not shifting out of gears as it should. Along with several times on the interstate after having to stop for other accidents and the truck not getting back up up to speed as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660412May 12, 2025
ENGINE
Harsh shifting, abrupt or hard shifts. Hesitation and delays when accelerating feels unsafe, especially at highway speeds. This is an ongoing issue and has been going on for quite some time. Cannot pinpoint a specific date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660236May 11, 2025
SERVICE BRAKES
Sudden and without any warning, complete catastrophic brake failure while stopped attempting to pay at the pay station to exit a parking garage. My truck was fully stopped, in drive with my foot on the footbrake pedal, and started moving forward and suddenly lurched thru the parking exit gate and damaging it and the front end of my truck. Fortunately, no one was crossing on the sidewalk in front my truck or they would have been injured or worse, or we would have T-boned by oncoming traffic on the street. There was brake fluid in several areas where I parked the vehicle on the street after moving from the parking garage. There was a "low brake fluid warning light" after having the truck towed to Haley Ford in Chester, VA. There were warnings prior to the accident. The truck had had a "The Works" service done at Haley Ford the week prior. Haley Ford claims the front brake lines were leaking and need to be replaced after their "diagnostic" inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11660116May 10, 2025
POWER TRAIN
When traveling down a steep hill at about 35 mph I shifted from drive to 3rd for engine braking, the truck went into first gear instead of 3rd and the rear wheels temporarily slid/screeched. I did it before without issues but I never did that again as I’m afraid of damaging something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660141May 10, 2025
SUSPENSION
After completing a 200-mile highway drive with my family in the vehicle, I performed a routine visual inspection of the undercarriage. During this inspection, I immediately noticed that one of the front coil springs appeared to be off-center in relation to the shock assembly. Upon closer examination, I discovered that both front coil springs had shifted significantly out of position. Even more alarming, the coil spring on the passenger side had a complete fracture—it was fully cracked through. In addition, the misalignment of both springs had caused visible damage to the shock bodies, suggesting metal-on-metal contact had been occurring during operation. This is not a wear-and-tear issue or a cosmetic concern—this is a catastrophic suspension failure on a relatively new and well-maintained vehicle. Coil springs are a critical structural component designed to support the weight of the vehicle, absorb shocks, and maintain proper handling and ride height. A complete failure of one coil spring, coupled with misalignment of both, indicates either a serious design flaw or material defect. Had this failure progressed during our highway drive, especially at speed or during an evasive maneuver, the consequences could have been tragic—not only for my family, but for other drivers on the road. The loss of suspension integrity at highway speeds could lead to sudden loss of vehicle control, steering instability, or even a rollover. The fact that this occurred without any warning signs (no abnormal noises, ride quality changes, or handling issues were noticed prior to inspection) makes it even more concerning. This type of failure should not be happening on a modern pickup truck, especially one marketed for its toughness and reliability. I am filing this complaint in the hope that NHTSA investigates whether this is an isolated incident or part of a broader issue affecting other 2020 F-150s. If other vehicles are at risk of similar suspension failures, this poses a serious publ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660145May 10, 2025
POWER TRAIN
Slips out of drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660156May 10, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
For the 4th time I am driving my truck, unexpectedly out of nowhere the transmission shifts, tires lock up, I am perked into the steering wheel and can't accelerate over 15 mph. Cars forced to dodge around me, horns blowing and I have no choice other than creeping on side of road until I decides to move. Please do something about thus hazard before something more serious happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660189May 10, 2025
VEHICLE SPEED CONTROL
Unexpectedly downshifting into first gear result in a loss of vehicle control happened on September 20, 2024 and continue on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660172May 10, 2025
ELECTRICAL SYSTEM
Rearview camera does black out sometimes takes 10 minutes to load any info including radio and camera. Radio and camera tries to reload but usually takes 5 minutes for the screen to load up. Causing no rearview camera visibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659936May 9, 2025
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 16V248000 (Power Train); however, the repair failed to prevent the failure. The contact stated that two days after the recall repair was completed, while driving at undisclosed speeds, the vehicle unexpectedly decelerated while the accelerator pedal was depressed. An unknown message was displayed on the instrument panel. In addition, the contact stated that the speedometer was no longer illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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