Ford F-150 Complaints

39,812 consumer complaints on file.

#11660884May 14, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2011 Ford F-150. The contact stated while driving 25 MPH, the driver's side side-view mirror detached from the vehicle and was hanging down tethered by the wiring harness. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 196,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661080May 14, 2025
EXTERIOR LIGHTING
Daytime running lights have burned out separately but does not have a bulb replacement solution. The entire headlight has to be replaced causing a safety issue in daytime visibility and price gouging from Ford Motor Company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661079May 14, 2025
EXTERIOR LIGHTING
The headlight module failed in the middle of driving at night and caused me to pull over and get the vehicle towed. Took to the dealership and apparently it’s been an issue with these trucks and the headlight module fails and then burns out both headlights. There is no recall and is not covered by my factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661012May 14, 2025
EXTERIOR LIGHTING
The running lights went out on the front passenger side. These are LED lights and should last longer than 60k miles. These can’t be repaired and have to be replaced. I got quoted $1,650 without labor for one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660966May 14, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I drove approx 50 miles. Parked, Return to truck approx 45 mins later and the battery was DEAD. No turn over at all.Called AAA purchased new battery which was installed roadside in a parking lot. Upon starting the engine I noticed the ac was not blowing and hot air only if it did. I took vehicle to Mac Maik Ford. I was told the ac was in need of new parts and $FREON$ ? The repair was approx $4500.00 then add freon fee. I declined. Returned to Gullo Ford where I purchased truck and I was told it would take up to a week or more to leave it for just evaluation. They offered a rental vehicle for $65/ day .i was not going to pay$800 In rental fees to wait for an evaluation not even repair?! I returned home in the hot truck and stopped by the private garage in neighborhood.RUSTYS.They kept it half a day&said upon investigation numerous complaints were filed for the same situation.Rusty stated he would order the part and be completed in abt 3-4 days max>.OK, order parts. I get in the truck after the small independent garage guys went over it in 1/2 a day & THE AC WAS WORKING.I again refused to leave it at Rustys garage. He said he would order the part because site stated numerous ppl had the same thing I had had.battery dying and a/c malfunction combo. IF I HAD NOT BEEN INFORMED OF THE RECALL POTENTIAL OF THE TYPE OF REOCCURRING INCIDENT ON VEHICLES LIKE MINE I WOULD HAVE BEEN RIPPED OFF FOR THOUSANDS!! Rusty ordered the part but kept part b/c my ac is good but tapping the battery? 3 days after his diagnosis being different from the dealers my a/c is still witking..However, The potential remains high for ac failure at this point to reoccur.There is obviously a malfunction in the a/c that kills the battery. I AM NOT THE ONLY PERSON WITH THIS ISSUE. This warrants a recall on whatever it is that drains the battery and kills the a/c function and lets the dealers profit! Please address & recall. Bust the dealers who want THOUSANDS TO FIX THIS TOO! Recall the ripoff...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660891May 14, 2025
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and inspected the vehicle. After inspecting the vehicle three times, it was determined the vehicle was not defective and determined no repair was needed. The contact stated that the recall notice did not state that an inspection was needed to determine if the axle half-shaft and hub assemblies would be replaced. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660586May 13, 2025
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Gear Shifter stuck in D with amber light blinking constantly. At the same time, the Amber Wrench symbol appeared on the dash, with "Service vehicle soon" warning message. This indicates a Powertrain malfunction/Reduced Power issue. Vehicle towed to nearest Ford dealer (Scenic Ford, Mount Airy, NC) with about 225 miles on odometer. I purchased this new '24 Lightning Lariat [XXX] online, and picked it up at Sheehy Ford in Gaithersburg, MD [XXX], with 47 miles on odometer. The above issues occurred [XXX] as I was driving the vehicle home from Maryland to my home in Georgia. These problems occurred the same day I drove the new vehicle off the dealer lot. Additionally, the Gear Shifter has never folded down as its meant to fold down, enabling a flat work surface between the two front seats. This situation was present at Sheehy Ford when I picked it up brand new on [XXX]. I have an appointment at my local dealer, Akins Ford, Winder, GA, May 14, 2025 at 10am to have these issues assessed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660600May 13, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the vehicle had experienced harsh driving and harsh shifting between first and fifth gears. Additionally, the vehicle experiences sudden deceleration while shifting gears. The check engine warning light and the wrench symbol were illuminated, and the transmission temperature gauge was elevated to high. The vehicle was taken to the local dealer who reprogrammed the TCM, but the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660620May 13, 2025
POWER TRAIN
Driving on freeway at 70mph and suddenly the truck shifted to a lower gear causing my RPM's to shoot to over 6,000rpm. I was able to get to the shoulder and turn off vehicle. I waited about 10 minutes and restarted the truck. When it happened the wrench light came on and then went away before I got to the shoulder. I checked for stored codes and it was showing PO720 Out put speed sensor (lead frame in transmission).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660624May 13, 2025
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2019 Ford F-150. The contact stated that the infotainment-center touchscreen displayed a black screen while attempting to use the back over prevention camera. The failure progressed and the infotainment center became completely black, preventing the contact from being able to access any systems controlled through the infotainment center. The contact learned of NHTSA Campaign Number: 22V252000 (Back Over Prevention). The vehicle was taken to the dealer who confirmed that the failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660644May 13, 2025
POWER TRAIN
The transmission is unpredictable and shifts into 1st gear at highway speeds, does not shift, hard shifts and causes loss of control. It is not safely drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660652May 13, 2025
STEERING
The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660668May 13, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact heard an abnormal rattling coming from the engine. The contact stated that a dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not yet repaired, but was in the process of being repaired. The contact stated that the cam phasers were replaced several years ago under warranty. The contact related to the failure of the Customer Satisfaction Program: 21N03 (Engine Cam Phaser Replacement); however, the vehicle was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660715May 13, 2025
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2023 Ford F-150. The contact stated while the vehicle was parked, the contact discovered that the rear taillights were inoperative, and the taillight housings were full of water. No warning lights were illuminated. The vehicle was taken to a dealer and was repaired under an undisclosed recall; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 9,729.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660747May 13, 2025
POWER TRAIN
The contact owns a 2015 Ford F-150. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact was able to coast over to the right side of the road and waited for tow assistance. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660774May 13, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while attempting to accelerate from a stop, the vehicle was jerking until shifting into gear. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660780May 13, 2025
UNKNOWN OR OTHER
The moonroof gets stuck while I try to close it and stays open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660733May 13, 2025
EXTERIOR LIGHTING
Headlamps went out at low mileage (36000 @ 2 years old). Not full headlamp just a portion. Cant see as good at night on passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660686May 13, 2025
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in a rainstorm, the windshield wipers suddenly stopped functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V163000 (Visibility), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660637May 13, 2025
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? The exterior door handles and latching mechanism failed due to freezing in cold weather. When temperatures drop, the door handles become stuck or the latch mechanism fails to engage or disengage properly. This issue is reproducible during cold weather and the affected components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction poses a safety risk in multiple ways. The doors may not close securely, which could result in a door opening while driving. Conversely, frozen latches can prevent doors from opening, which is a serious concern in the event of an emergency where rapid exit from the vehicle is required. This could endanger both the driver and passengers. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been confirmed by a dealer, but it is a widely documented problem among 2021 Ford F-150 owners, and it occurs consistently during cold weather conditions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No formal inspection by the manufacturer, police, or insurance representatives has been conducted to date. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or dashboard messages. The issue was first noticed during freezing temperatures in the winter season. The symptoms are physical—frozen or stuck handles and malfunctioning door latches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150