Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#752813October 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I'VE COME TO MY CAR SEVERAL TIMES AND HAVE FOUND THE BRAKE LIGHTS ON. AFTER DEPRESSING THE BRAKE PEDAL SEVERAL TIMES, THEY COME OFF, BUT MANAGED TO COME ON AGAIN AFTER CLOSING THE DOOR. MORE DISTURBING, HOWEVER, IS THE FACT THAT WHEN THE VEHICLE IS ON, YOUR FOOT DOES NOT HAVE TO BE APPLIED TO THE BRAKE PEDAL TO SHIFT OUT OF PARK; IT ASSUMES YOUR FOOT IS ON THE BRAKE. THIS IS DEFINITELY NOT GOOD; NOT TO MENTION THE DRAIN ON THE BATTERY. HAVE THERE BEEN SIMILAR PROBLEMS REPORTED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785697October 1, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY EXPLODED AS CONSUMER TRIED TO START THE VEHICLE. POSSIBLE MANUFACTURING DEFECT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752769October 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE OIL IN ENGINE IS BEING CONSUMED VERY QUICKLY. WHEN I TAKE CAR TO GET AN OIL CHANGE EVERY 3,000 - 5,000 MILES, THE OIL IS USUALLY SO LOW IT DOES NOT APPEAR ON DIP STICK. THE OIL IS SIMPLY BLOWING OUT OF THE ENGINE. YOU CAN SEE THE OIL RESIDUE ON THE ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752790October 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ABS LIGHT CAME ON AT STARTUP, CONTACTED DEALER SERVICE AND TOLD THEM OF THE PROBLEM, ASKED IF SAFE TO DRIVE. THEY REPLIED YES WITHOUT ABS. DROVE 30MI HOME, STOPPED AND SHUTOFF CAR, 1MINUTE LATER, LARGE AMOUNTS OF SMOKE FROM UNDER HOOD AND IN CABIN. FIRE DEPT RESPONDED. NO VISIBLE FLAME, BUT BURNED WIRING WAS EVIDENT. DEALER HAS ONLY CONFIRMED SO FAR THAT THE ABS CONTROLLER, PUMP AND WIRING HARNESS HAS SHORTED OUT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#752792October 1, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAIL TO OPERATE. FRONT DRIVER WINDOW IS MAKING NOISES LEADING ME TO BELIEVE IT TOO WILL FAIL SOON. FIRST WINDOW WAS REPAIRED BY DEALER UNDER EXTENDED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752793October 1, 2001
STRUCTURE:BODY
BODY TRIM HAS FALLEN OFF OF LEFT SIDE DOORS. I THINK THE PROBLEM MAY BE HEAT RELATED, AND EXASERBATED BY THE CAR BEING BLACK. HOWEVER , I KEEP THE CAR IN MY GARAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785692September 30, 2001
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON AT 15,500 MILES NINE MONTHS AFTER PURCHASING VEHICLE, THE DEALER REPLACED THE AIRBAG CIRCUITRY UNDER WARRANTY, NINE MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752698September 28, 2001
TIRES
TIRE INITIALLY PUNCTURED MID TREAD. RAPID LOSS OF AIR OCCURRED FOLLOWED BY THE IMMEDIATE SEPARATION OF THE SIDE WALLS (BOTH SIDES) FROM BOTH THE BEAD AND TREAD (TIRE IN 3 PIECES). FAILURE CAUSED LOSS OF VEHICLE CONTROL ON HIGHWAY. CAUSED DAMAGE TO STRUT, ANTILOCK BREAK CABLE AND VARIOUS AREAS BODY PARTS.*AK (DOT NUMBER: M3TACXYX46 TIRESIZE: 195/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785583September 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE FAILED AFTER LEAKING OIL SEVERAL TIMES, CONSUMER WAS INFORMED THAT THE REPLACEMENT ENGINES ARE ALSO HAVIG SIMILIAR PROBLEMS.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752497September 24, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH WINDOWS HAVE FALLEN OUT WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEEDS. INFANT WAS IN BACK SEAT BOTH TIMES IT HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896531September 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
VEHICLE STALLS AT ANY SPEED/ ANY TIME. SHORTLY AFTER PURCHASE ENGINE CHECK LIGHT CAME ON. TAKEN TO DEALER WHO REPAIRED. HOWEVER, VEHICLE STALLS ON A DAILY BASIS, TAKEN TO DEALER 6 TIMES, CANNOT REMEDY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752337September 18, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD, STRUCTURE:BODY:BUMPERS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, UNKNOWN OR OTHER, VISIBILITY:REARVIEW MIRRORS/DEVICES
ENGINE TRANSMISSION LIGHT FAILED AFTER 3 MONTHS, BOTH WINDOWS HAVE FALLEN DOWN INTO DOOR, FRONT BUMPER HAS BEEN TORN OFF, ANTENA AND OTHER PLASTIC OBJECTS AROUND CAR HAVE FALLEN OFF,ABS SYSTEM LIGHT IS ON AGAIN, COVER FOR GAS TANK WILL NOT OPEN (I HAD TO PRY IT OPEN), CUP HOLDERS AND MIRROR COVERS HAVE BROKEN, INSIDE OF CAR STARTED TO BUBBLE AFTER 6 MONTHS, BECAUSE OF THE PLASTIC. ALL THE SERVICE DEPARTMENT IN SAN ANTONIO COULD SAY WAS THAT I DID NOT KNOW HOW TO MANAGE CAR. I DIDN'T KNOW I HAD TO TAKE A CLASS IN OPENING THE GAS COVER. ODDLY ENOUGH, MOST OF THESE THINGS STARTED TO BREAK AFTER MY TWO YEAR WARRANTY EXPIRED. ALL THEY HAD TO SAY WAS THAT "WHEN IT RAINS IT POURS". I WOULD NEVER RECOMMEND THIS CAR TO ANYONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752343September 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FAILED PART AFTER CAR HAD BEEN IN DEALER SEVERAL TIMES THIS SUMMER FAILED ON FREEWAY, COULD HAVE BEEN KILLED VOLKSWAGEN SHOULD COVER THIS, THEN RIPPED OFF BY DEALER IN CHICAGO WHER CAR JUST DIED ON THE DAN RYAN WITHOUT ANY WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896401September 17, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP INSIDE OF GAS TANK GETS HOT IT AND QUITS. DEALERSHIP IS AWARE OF PROBLEM.*AK THE MANUFACTURER ISSUED RECALL ON FUEL PUMP PROBLEM AND REPAIR WAS DONE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896204September 12, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 30 MPH VEHICLE WAS INVOLVED IN A FRONT END COLLISION. PASSENGER'S AIR BAG DEPLOYED, BUT DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. NO DETERMINATION HAS BEEN MADE FOR REASON OF THIS FAILURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751896September 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS JETTA, LIKE MANY OTHER OWNERS REPORT, BURNS AN EXCESSIVE AMOUNT OF OIL. CONTACTED DEALER, MANUFACTURER. BURNS 1 QT PER 1000 MILES. RIDICULOUS. THE MANUFACTER REPORTS THIS IS "NORMAL". THIS IS A COVER-UP FOR A BIGGER DEFECT IN THIS MODEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751785September 6, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I UNDERSTAND THAT POWER WINDOW FAILURES ARE NOT THE WORST SAFETY CONCERN FOR YOU. IT WAS NOT FOR ME. IT WAS STRESSFUL HAVING THE WINDOW FALL DOWN IN A LESS THAN PLEASANT NEIGHBORHOOD. IT WAS ANNOYING HAVING TO WAIT TWO WEEKS TILL THE NEXT AVAILABLE APPOINTMENT. IT WAS AGGREVATING HAVING TO TAPE UP THE WINDOW AND DEAL WITH WATER DAMAGE. IT WAS GRATING HAVING THINGS STOLEN FROM THE CAR. IT WAS UNNACCEPTABLE THAT IT HAPPENED LESS THAN 6 WEEKS LATER TO THE OTHER WINDOW. SOME ONE WILL GET CARJACKED AND KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751689September 5, 2001
POWER TRAIN:CLUTCH ASSEMBLY
AFTER A 60 MILE HIGHWAY TRIP, THE CLUTCH WENT TO THE FLOOR AND HAD TO BE MANUALLY RETURNED TO HOME POSITION. I WAS ABLE TO GET THE CAR OUT OF GEAR, BUT UNABLE TO PUT IT IN GEAR. I NOTICED THE CLUTCH PEDAL HEIGHT WAS LOWER THAN THE BRAKE SO I PULLED THE CLUTCH PEDAL BACK OUT WITH MY FOOT. AFTER THAT, THE CLUTCH BEHAVED RELATIVELY NORMALLY THOUGH A LITTLE SOFT. THE PROBLEM HAPPENED AGAIN ON MY RETURN TRIP 9/3/01. THE CLUTCH PERFORMS ACCEPTABLY DURING NORMAL CITY DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751649September 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
CAR BURNS OIL AND NEEDS TO BE ADDED EVERY 1000 MILES. AFTER 5000 MILES NO OIL LEFT. PASSANGER SIDE GLOVE BOX RATTLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751604September 3, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MARCH 16, 2000 MALFUNCTION INDICATOR LIGHT ON- NEEDED A NEW OXYGEN SENSOR. HAD TO WAIT UNTIL OCTOBER OF 2000 (7 MONTHS) TO GET SENSOR REPLACED AFTER NUMEROUS CALLS TO VOLKSWAGEN CUSTOMER SERVICE. THEN IN FEBRUARY OF 2001 (4 MONTHS LATER) THE MALFUNCTION INDICATOR LIGHT IS BACK ON. HAD DIAGNOSED THROUGH A LOCAL MECHANIC IT WAS OXYGEN SENSOR AGAIN AND HAVE SAME SYMPTOMS AS BEFORE. ALSO MAJOR CONSUMPTION OF FUEL AFTER THE INDICATOR LIGHT CAME ON. SEVERAL PROBLEMS HAVE OCCURED IN THE CAR AND VOLKSWAGEN WILL NOT EVEN CONSIDER COVERING TO GET FIXED. I HAVE AN EXTENDED WARRANTY WHICH ALSO WILL NOT HELP COST OF FIXING THE NUMEROUS PROBLEMS WITH THIS NEW VEHICLE. HAVE TRIED TO SPEAK WITH SEVERAL MANAGERS THROUGH VOLKSWAGEN AND NO ONE SEEMS TO WANT TO HELP. THE PROBLEMS OCCURING WILL CAUSE SAFETY ISSUES IF THEY ARE NOT FIXED SOON. I AM A SINGLE FEMALE, AGE 24, AM LIVING ON MY OWN AND AM VERY CONCERNED ABOUT MY TRANSPORTATION AND THE FACT THAT NO ONE FROM VOLKSWAGEN OR THE EXTENDED WARRANTY (EASY CARE) WANT TO ASSIST THE PROBLEMS. I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS MATTER. THANK YOU FOR YOUR TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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