Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#8001234December 31, 2001
SEAT BELTS, AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A 50MPH FRONT END COLLISION. FRONT PASSENGER AND DRIVER SIDE AIRBAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#756190December 30, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001181December 28, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS DRIVING ALONG AND SMELLED SMOKE FROM INSIDE. VEHICLE WAS STOPPED AT A STOP SIGN AND SMOKE WAS COMING FROM REAR. CONSUMER PULLED INTO A PARKING LOT AND GETTING OUT NOTICED GAS TANK HAD FLAMES COMING OUT. DEALER WAS NOTIFIED AND NOT CONCERNED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#756063December 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I FOUND OUT THERE WAS A RECALL ON THE FUEL PUMP LOCATED INSIDE THE FUEL TANK. DURING LONG IDLING MY FUEL PUMP MAKES ALOT OF NOISE THEN SHUTS DOWN. THIS HAS BEEN GOING ON FOR A VERY LONG TIME AND THE MANUFACTURE STATED THERE WAS NO RECALLS ON THIS VEHICLE. ITS AMAZING THAT I HAVE PUT UP WITH THIS FOR THIS LONG. I SPENT MANY HARD EARN DOLLARS TO TRY TO FIGURE THIS PROBLEM OUT AND STILL HASN'T BEEN FIXED BECAUSE NOONE COULD FIGURE WHAT THE PROBLEM WAS. WAS THERE A RECALL ON THIS PART AND DO I HAVE ANY RECOURSE . THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001054December 26, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISOIN AT 50MPH, UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULING IN MINOR INJURIES TO DRIVER. DEALER WILL BE NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8000894December 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE. BRAKE PADS WERE WORN OUT. THERE WAS METAL TO METAL NOISE, AND ROTORS WERE RUINED. DEALER SAID THAT REAR BRAKE PADS AND ROTORS NEEDEDTO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755707December 16, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW MOVES ERRATICALLY OR OPPOSITE OF DIRECTION INTENDED, CAN CLOSE ON HAND ACCIDENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000640December 12, 2001
STRUCTURE:BODY:BUMPERS
FRONT BUMPER COVER FIBER GOT CAUGHT ON TREE AND SNATCHED IT OFF. CONSUMER'S CONCERN IS THAT BUMPER COULD CATCH UNDER FRONT WHEELS AND CAUSE VEHICLE TO FLIP OVER. VOLKSWAGEN SHOWED NO CONCERN TO CONSUMERS ISSUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755247December 3, 2001
UNKNOWN OR OTHER
WARNING THAT ENGINE NEEDS TO BE CHECKED HAS SHOWN UP ON DASHBOARD SINCE SUMMER OF 2000. WE HAVE TAKEN CAR IN TWO TIMES AND IS NOW DUE FOR ANOTHER SERVICE JOB, AND LIGHT TO ENGINE CHECK IS STILL ON FOR PAST SIX MONTHS. DEALER SIMPLY SHRUGS THEIR SHOULDERS. COST A FACTOR TO REPAIR? WE HAVE NO WAY OF KNOWING WHAT IS WRONG WITH THE CAR SINCE LAST SUMMER (NOW DECEMBER 2001) IF ADDITIONAL PROBLEMS, WE WOULD NOT KNOW FOR LIGHT IS CONTINUALLY ON. BOUGHT THIS CAR FOR MY DAUGHTER TO BE SAFE DRIVING. NO HELP FROM DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899728November 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 12000 MILES ROTORS WERE WARPED AND GLAZED. THEN, 14000 MILES LATER PROBLEM REOCCURRED. DEALER DOES NOT WANT TO REPLACE ROTORS BECAUSE THIS IS REGULAR WEAR AND TEAR. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755117November 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
VW DEALER REFUSES TO PROVIDE A SOLUTION TO THIS PROBLEM, NOR DO THEY RECOGNIZE THE BRAKE FAILURES. THE VEHICLE'S FUEL INJECTORS HAVE NOT BEEN REPAIRED AND WAS SERVICED ON 11-28-01 BY THE DEALER. THEY REFUSE TO COOPERATE WITH ME IN WORKING THESE MATTERS OUT IN A FAIR MANNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755025November 28, 2001
SEAT BELTS:FRONT:RETRACTOR
MIDDLE SEAT BELT WILL NOT RELEASE. AFTER LOWERING AND RAISING THE REAR SEAT THE SEAT BELT IS INOPERABLE BECAUSE IT WILL NOT RELEASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754890November 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ORIGINALLY STARTED OUT NOT SHIFTING INTO DRIVE UNTIL THE CAR REACHED 50 MPH. I HAVE REPEATEDLY COMPLAINED OF THIS PROBLEM OVER THE PAST 4 YEARS AND NOW MY CAR IS AT THE POINT THAT I HAVE TO PARK ON AN INCLINE SO THAT WHEN I START MY CAR AND GO FORWARD I JUST HOPE IT GOES INTO GEAR, IT WILL ROLL SLOWLY, AND AFTER IT WARMS UP, EVEN IN 70 DEGREE WEATHER OR ABOVE IT IS A PRAYER IF IT STARTS. GOING INTO REVERSE IS NOT A GIVEN. DON'T EVEN GO THERE. TWO DEALERSHIP SERVICE MANAGERS SAY THAT IT IS A TRANSMISSION PROBLEM AND THAT THE MFG. SHOULD REPLACE THE TRANSMISSION, HOWEVER THEY DECLINE TO DO SO. I HAVE TO BE IN TRAFFIC AND TO TAKE OFF PUTS ME IN DANGER AND OTHER DRIVERS. MID AMERICA MOTORS ON NO. LINDBERGH SAYS THAT IT HAS TO BE FIXED. SUNTRUP WHO SOLD THE CAR DOESN'T WANT ANYTHING ELSE TO DO WITH THIS CAR, EVEN THOUGH PHYLLIS SUNTRUP SERVICE COORDINATOR KNOWS THAT VOLKSWAGEN SHOULD FIX IT, HER HANDS ARE TIED. AFTER WE HAVE HAD TWO OTHER DEALERSHIPS LOOK AT THE PROBLEM, WE NOW KNOW AND DISTRUST SUNTRUP TO DO ANYWORK ON THE CAR. I WANT MY CAR FIXED, BEFORE I AM KILLED IN IT. I HAVE CONSISTENTLY ASKED FOR THIS PROBLEM TO BE FIXED OVER THE LAST 4 YEARS, NOW I AM RUNNING OUT OF TIME. BOB AT MID AMERICA SAYS I SHOULD TAKE THIS HIGHER AND YOU GUYS ARE IT. WHEN I BOUGHT THIS THE ADVERTISEMENT WAS BASED ON YOU COULD DRIVE THIS VEHICLE FOR 200,000 MILES. PLEASE HELP ME, BELIEVE IT OR NOT I AM A ONE CAR FAMILY WHICH IS UNHEARD OF TODAY, BUT WE ARE, AND WE JUST WANT IT TO WORK PROPERLY. MY FIRST AND LAST VOLKSWAGEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754901November 25, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VW KNOWS THAT THIS IS A JUNK WINDOW REGULATOR, PLENTY OF FOLKS HAVE THIS PROBLEM. IT'S UNSAFE TO HAVE WINDOW PROBLEMS, ESPECIALLY WITH A NEW CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899348November 21, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING 55 MPH DRIVER'S POWER WINDOW FELL DOWN INTO DOOR PANEL. DEALER REPLACED THE MOTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754763November 21, 2001
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
JETTA WAS EVALUATED AT VW REPAIR SHOP AND WAS TESTED FOR SEVERAL DAYS OVER THE LAST 4 WORKING DAYS. ELECTRICAL AND FUEL SYTEM WAS CHECKED AND NOTHING FOUND SO FAR. CAR ENGINE STALLS INTERMITTENTLY REGARDLESS OF SPEED OR TEMPERATURE OF ENGINE. HAVE NOT DRIVEN IT ON THE FREEWAY DUE TO SAFETY CONCERNS. WAS DRIVING ON CITY STREETS AND SUDDENLY THE ENGINE CUTS OUT WHILE DRIVING. HAS NOTHING TO DO WITH SLOWING DOWN OR ACCELERATING. CONCERNED THAT THERE MAY BE OTHER REPORTED PROBLEMS SIMILAR TO THIS IN THIS MODEL BUT CANNOT FIND ANY INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754624November 16, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED 35 MILES FROM HOME. FAILURE WAS SUDDEN AND RAPID. IF THIS HAD OCCURRED WHILE DRIVING, THIS COULD HAVE CAUSED AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754576November 15, 2001
AIR BAGS:SIDE/WINDOW
PASSENGER "WINDOW CURTAIN" AIRBAG AND PASSENGER SIDE AIRBAG DEPLOYED WHEN I HIT A BUMP IN THE ROAD. THERE WAS NO IMPACT, LOSS OF CONTROL IN DRIVING VEHICLE, OR ANYOTHER DAMAGE TO THE VEHICLE. *AK IE04-078*PO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754529November 14, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754550November 14, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CYLINDERS CAME OUT WITH THE KEY. THEY JUST STOPPED WORKING AND CAME OUT! I CAN NO LONGER LOCK MY CAR OR USE THE KEY TO GET INTO IT. I HAVE TO LEAVE IT UNLOCKED AND CLIMB IN THROUGH THE BACK SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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