Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#758101February 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION
MY LIGHTS, WIPERS AND HEAT WOULDN'T WORK, DISCOVERED IT WAS THE IGNITION SWITCH. CONTACTED VW, AND DEALER, THEY WANT TO CHARGE ME TOO MUCH TO FIX IT. I KNOW 3 OTHER PEOPLE WITH JETTAS THAT HAD THE SAME PROBLEM. OBVIOUSLY VW IS INSTALLING DEFECTIVE IGNITIONS. MY EMERGENCY BRAKE WASN'T RELEASING, TOOK IT TO DEALER AND THEY INFORMED ME THAT I HAD A TORN BRAKE CABLE BOOT THAT WAS ALLOWING MOISTURE TO GET IN AND FREEZE MY CABLE. THE 2 YR/24,000 MILE WARRANTY WAS EXPIRED. MY CHECK ENGINE LIGHT STARTED GOING ON AND OFF, WHEN I TOOK IT TO THE DEALER, IT TOOK THEM 3 TIMES TO FIGURE OUT IT'S THE REAR OXYGEN SENSOR. THIS IS THE FIRST BRAND NEW CAR I HAVE EVER PURCHASED AND I HAVE HAD MORE THINGS WRONG WITH IT THAN I EVER HAD WITH PREVIOUSLY OWNED VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757997February 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
1. THE REAR BRAKE LINE SNAPPED OFF WHILE INSTALLING NEW PADS. THE BRAKE LINE SNAPPED A CLEAN CUT, NO BENDS ETC. THE BRAKE LINE APPEARED TO BE VERY BRITTLE AND WAS PROBABLY A RESULT OF METAL FATIGUE OR FAULTY ORIGINAL EQUIPMENT. IT SHOULD BE NOTED THAT THE REAR BRAKE PADS WERE COMPLETELY WORN OUT AT JUST 33964 MILES WHILE THE FRONT PADS APPEARED TO BE NEARLY NEW. THIS IS A REVERSE IN NORMAL WEAR OUT PATTERNS AND WAS PROBABLY CAUSED BY THE CALIPERS OVERHEATING/LOCKED UP ETC. 2. THE REAR BRAKE PADS WERE COMPLETELY WORN OUT AFTER ONLY 33964 MILES OF WHICH MOST OF THE TRAVEL WAS ON NON-STOP ON INTERSTATE HIGHWAYS. EITHER THE REAR BRAKE PADS WERE DEFECTIVE OR THERE IS SOMETHING WRONG WITH THE DESIGN OF THE VW JETTA, WHICH CAUSED THE REAR PADS TO WEAR OUT LONG BEFORE THE FRONT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003582February 5, 2002
STRUCTURE:BODY:TRUNK LID
TRUNK ON VEHICLE WILL AUTOMATICALLY UNLOCK BY ITSELF WHETHER CONSUMER IS DRIVING OR NOT. CONTACTED DEALER, AND THE DEALER COULD NOT FIND CAUSE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003600February 5, 2002
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE WAS REAR-ENDED AND THE FRONT PASSENGERS SEAT BELT FAILED TO LOCK UP. DEALER/MANUFACTURER WERE NOTIFIED.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#757726February 4, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JUST BOUGHT THIS USED CAR AND AFTER USING THE WINDOW TWICE, THE REGULATOR BROKE. ACCORDING TO VOLKSWAGEN, THIS IS A REOCCURING PROBLEM AND THERE IS NOT PREVENTION AGAINST IT. I'M FROM WI AND CAN'T HAVE A BROKEN WINDOW IN THE MIDDLE OF WINTER. PLUS WHEN I CANNOT DO BUSINESS IN IL ANYMORE BECAUSE MY WINDOW DOESN'T WORK AND IT IS TOO COLD OUT TO BE DRIVING LIKE THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757700February 3, 2002
SUSPENSION:FRONT
ALL MAJOR PROBLEMS HAVE BEEN TAKEN CARE OF QUITE WELL, HOWEVER I HAVE HAD A CONSTANT CREAKING NOISE IN BOTH DRIVER'S AND PASSENGER'S DOOR AS WELL AS A KNOCKING NOISE FROM THE FRONT OF THE VEHICLE. THIS WAS ORIGINALLY REPORTED AT 7,000 MILES AND 7 TRIPS TO THE DEALER LATER AND 13,000 MILES LATER NEITHER PROBLEM HAS BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003406February 1, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE PUSHING POWER BUTTON FOR WINDOW TO ROLL DOWN WINDOW WILL GET STUCK HALF WAY. DEALER HAS BEEN CONTACTED, DELAER REPLACED WINDOW MOTOR THREE TIMES.*AK CONSUMER STATED THERE SEEMS TO BE A DEFECT WITH THE POWER WINDOWS.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564200January 30, 2002
SUSPENSION:FRONT, POWER TRAIN:MANUAL TRANSMISSION
VEHICLE PULLED TO THE SIDE WHEN HITTING BUMPS AND SEEMED TO HIT BUMPS HARDER, CONSUMER TOOK IT TO THE DEALER WHO TIGHTENED THE FRONT END, HOWEVER THE PROBLEMS STILL EXIST. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757552January 30, 2002
STRUCTURE:BODY:BUMPERS
FRONT BUMPER GROUND EFFECTS ARE OBVIOUSLY DESIGNED TOO LOW. BESIDES SCRAPING IN DRIVEWAYS, THE BUMPER HAS BEEN PULLED OFF SEVERAL TIMES WHEN LEAVING A PARKED SPACE WITH A CONCRETE 'TIRE BUMPER'. THESE WERE OBVIOUSLY MEANT TO STOP THE TIRES OF THE CAR, AND NOT PULL THE WHOLE BUMPER OFF. THE DEALER CHARGED ME TO REPLACE THE PLASTIC LINING, WHICH WAS PULLED FROM THE BUMPER AND HAD WORN AGAINST THE TIRE. THE BUMPER IS NO LONGER SECURELY FASTENED AS THE PARTS ARE WEARING DOWN. CORPORATE WAS OF NO HELP AND WOULD NOT REIMBURSE OR SUGGEST A COURSE OF ACTION TO AVOID FUTURE PROBLEMS. I WILL NOT BE KEEPING THIS CAR THROUGH THE TERM I EXPECTED AND WILL NOT RECOMMEND ONE TO ANYONE SHOPPING. TOO BIG OF A HASTLE TO DEAL WITH. FORTUNATELY I DIDN'T GET THE SPORT SUSPENSION, WHICH WOULD HAVE THE BUMPER EVEN LOWER TO THE GROUND. IT'S NOT A FARRARI, FOR PETE'S SAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003028January 29, 2002
AIR BAGS:SIDE/WINDOW
AIR BAG ON REAR PASSENGER DOOR DID NOT DEPLOY UPON IMPACT. VEHICLE WAS HIT BY TWO VEHICLES DRIVING 55-60MPH AND WAS TOTALLED. DEALER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002985January 28, 2002
AIR BAGS:SIDE/WINDOW
AT 15-20 MPH MAKING A LEFT TURN CONSUMER'S VEHICLE WEAS STRUCK BY 2 OTHER VEHICLES, RESULTING IN A COLLISON. REAR PASSENGER DOOR SIDE AIR BAG DIDN'T DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002868January 25, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING 55 MPH VEHICLE FILLED WITH SMOKE. HEATER CORE HAD RUPTURED, CAUSING STEAM AND ANTI-FREEZE TO ESCAPE INTO PASSENGER'S COMPARTMENT. DEALER CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757222January 23, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON FRIDAY NIGHT, AUGUST 3, MY WIFE WAS DRIVING THE CAR AND LOWERED THE WINDOW. WHEN SHE ATTEMPTED TO RAISE IT THERE WAS A CLUNK, AND THE WINDOW SLID DOWN INTO THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002371January 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES AT 65MPH BRAKE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002414January 17, 2002
AIR BAGS:SIDE/WINDOW
WHILE PULLING FROM A LIGHT,ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED JETTA ON PASSENGER'S SIDE AT FIFTY FIVE MILES PER HOUR. VEHICLE SLAMMED INTO UTILITY POLE ON DRIVER'S SIDE, AND NEITHER SIDE AIRBAG DEPLOYED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002327January 16, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
ENGINE LIGHT WAS ON. DRIVER TOOK VEHICLE TO DEALER, AND THEY STATED THAT ENGINE VALVES AND HOSES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756861January 15, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE BEEN TOLD BY THE LOCAL DEALERSHIPS THEY CANNOT LOOK AT/REPAIR THE REMAINING WINDOWS UNTIL IT ACTUALLY FAILS. I HAVE CONTACTED VOLKSWAGEN'S CUSTOMER CARE DEPARTMENT, AND THEY STATED THAT "THIS IS WHY CARS COME WITH WARRANTIES" AND THAT IT WAS MY PROBLEM, NOT THEIRS. I HAVE RECEIVED TERRIBLE SERVICE FROM VOLKSWAGEN FOR VARIOUS OTHER MINOR DEFECTS IN ADDITION.NO SAFETY DEFEC TLISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001998January 11, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOWS ON DOORS KEEP FALLING DOWN. HAD TAKEN TO DEALER, AND WAS INFORMED THAT REGULATOR FOR WINDOWS WAS BROKEN & NEEDED REPLACING. PROBLEM WITH WINDOWS STILL EXIST AFTER REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002037January 11, 2002
UNKNOWN OR OTHER
WHILE DRIVING ENGINE LIGHT WILL ILLUMINATE AND REMAIN ON. CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001894January 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER PUT ONE AND HALF QUARTS OF OIL INSIDE OF ENGINE, AND FIFTEEN MINUTES LATER, VEHICLE STARTED MAKING KNOCKING NOISE. HE HAD VEHICLE TOWED TO HIS HOUSE AND CHANGED THE OIL . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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