Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#565802May 17, 2002
TIRES
WHILE DRIVING IN DRY CONDITIONS, THE RIGHT FRONT TIRE BLEW OUT DAMAGING THE RIGHT FENDER (NO TIRE INFORMATION MENTIONED), OHIO TRAFFIC CRASH REPORT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761955May 15, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:IGNITION
IT SEEMS THAT ON A VERY RAINY DAY OR A DAMP DAY THE CAR STALLS OR DOESN'T START AT ALL. I GET A "CHECK ENGINE" LIGHT THAT COMES ON AS WELL. I BROUGHT THE CAR IN TO KOPPELL VW IN NYC AND THEY ALWAYS BLAME THE HEATED O2 SENSOR FOR THE "CHECK ENGINE" LIGHT. THEY ALSO HAVE CHANGED THE IGNITION WIRES, ROTOR AND ROTOR CAP FOR THE STALL. IT HAS BEEN AN ON AND OFF PROBLEM SINCE THEN. THE O2 SENSOR HAS BEEN CHANGED 4 TIMES AND THE IGNITION WIRES, ROTOR AND CAP HAVE BEEN CHANGED 6 TIMES. I WOULD LIKE TO HAVE THIS PROBLEM SOLVED. THE CAR IS STILL PROTECTED UNDER THE ORIGINAL MANUFACTURER'S WARRANTY BUT IT SEEMS THEY (KOPPELL VW IN NYC OR VW THEMSELVES) DON'T WANT TO HONOR THE WARRANTY. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761864May 14, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD PLUGGS UP WITH A BUILD UP OF CARBON AND OIL SLUDGE TO THE POINT WHERE CAR CANNOT SAFELY REACH FREEWAY SPEEDS TO MERGE ONTO FREEWAY. VW HAS PAID FOR THE REPAIR ONCE AT 40000 MILES AFTER I COMPLAINED OF THE 1600.00 REPAIR BILL. SINCE THEN I HAVE HAD TO HAVE IT REPAIRED 3 MORE TIMES AT MY EXSPENCE. IT IS NOW NEEDS TO BE DONE AGAIN AS I CANNOT REACH SAFE SPEEDS TO SAFLY MERGE ONTO FREEWAYS AND AM SCARED OF BEING HIT FROM REAR. THE PROBLEMS IS FROM EGR GASES AND CCV OIL MIST MIXING AT THE BEGINNING OF THE INTAKE MANIFOLD WHICH CREATES SLUDGE THAT BUILDS UP AND PLUGS UP THE AIR FLOW TO THE CYLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009646May 13, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WINDSHIELD WIPERS QUIT. ALSO, ABS LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY COULDN'T DUPLICATE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009665May 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER TOOK THE VEHICLE IN FOR RECALL 02 V 031 000 REPAIRS, HOWEVER DEALER DID NOT HONOR RECALL LETTER. DEALER REFUSED TO HONOR RECALL BECAUSE OF AFTER MARKET ITEMS IN VEHICLE.*AK.CONSUMER STATED HE REPLACED THE CD PLAYER WITH AN AFTER MARKET CD PLAYER, CONSUMER WAS INFORMED THAT THERE WOULD BE A CHARGE TO ANALYZE THE ABS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761748May 10, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
PART/PARTS BROKE IN THE FUEL TANK FILLER NECK THAT PREVENTS FUEL FROM BEING PUMP IN. FUNNEL MAYBE USED BUT GASOLINE MAY OVERFLOW AND SPILL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761680May 8, 2002
STRUCTURE:BODY:BUMPERS
ON MARCH 19, 2001, I PARKED THE ABOVE MENTIONED JETTA IN A PARKING SPACE IN FRONT OF A RETAIL STORE WHERE THERE WAS A CONCRETE BLOCK TO PREVENT CARS FROM PULLING TOO FAR UP. AS I WAS LEAVING, THE BUMPER WHICH WAS OVERHANGING THE BLOCK WAS PULLED OFF. GOSSETT INITIALLY DIDN'T WANT TO FIX AT N/C SINCE THINGS LIKE THIS WERE NOT COVERED UNDER THEIR NORMAL WARRANTY. THEY SAID THE BUMPER WAS DESIGNED SO IF THERE WAS ANY IMPACT FROM COLLIDING IT WOULD COLLAPSE FOR SAFETY REASONS. THE VOLKSWAGEN OFFICE AGREED TO FIX IT AT N/C. ON 4/109/01, A MR. BRANNON, A GOSSETT REP. CALLED TO SEE IF I WAS SATISFIED. I TOLD HIM THAT I WASN'T BECAUSE IT HAD COME OFF A 2ND TIME. BUT I NEVER HEARD FROM THEM AGAIN ABOUT THIS MATTER.ON 4/09/01, THE BUMPER HAD PULLED OFF A 2ND TIME WHEN PARKED IN A NORMAL PARKING SPACE IN FRONT OF MY MOTHER'S ASSISTED LIVING FACILITY. THIS TIME A NORMAL CURVE WAS THE CULPRIT. ON 4/10, I HAD AN INDEPENDENT BODY SHOP FIX IT. IT HAS COME OFF SLIGHTLY THREE TIMES SINCE WHEN COMING OUT OF 2 DIFFERENT DRIVEWAYS, AND TURNING LEFT ON MY STREET. SINCE THE DAMAGE WAS NOT TO THE EXTEND OF THE FIRST 2, I WAS ABLE TO PUSH THE BUMPER UP AND REATTACH THE FEW SCREWS HOLDING IT TOGETHER. THERE WOULD HAVE BEEN COUNTLESS OTHER INCIDENTS IF NOT FOR THE FACT THAT I HAVE DRIVEN IT GINGERLY. I WAS TOLD BY AN INDEPENDENT BODY SHOP IN MEMPHIS AND AN AUTHORIZED HONDA/VW BODY SHOP IN COLLEGE PARK, MD THAT THE LOW DESIGN OF THE JETTA, AS WELL AS MANY OTHER CARS, IS SUCH THAT THE BUMPERS ARE EASILY PULLED OFF. THEY SAID THAT THEY SEE THESE BUMPER PROBLEMS. THE BUMPERS ARE POORLY ENGINEERED. AT THE TIME OF THE ORGINAL PROBLEM, I FOUND ON THE NHTSA BOARD THE FOLLWING INCIDENTS OF THE SAME THING 10/09/00 ODI ID#735047, 01/28/01 ODI ID#741248, 09/22/00 ODI ID#733361 ALL HAD THE SAME PROBLEM I REPORTED TO YOUR AGENCY. AND THERE WERE MANY MORE REPORTED ON YOUR SITE THEN. THE JETTA GETS WONDERFUL SAFETY SCORES, BUT A BUMPER THAT COMES OFF SO EASILY IS A DANGER TO ME. IT IS LUDICROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009425May 8, 2002
POWER TRAIN:CLUTCH ASSEMBLY
WHILE SHIFTING GEARS CLUTCH GOES OUT WITHOUT WARNING. CLUTCH SYSTEM HAS BEEN REPAIRED 3 TIMES. DEALER STILL CANNOT IDENTIFY CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009443May 8, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 35-45 MPH HOOD CAME UNLATCHED AND HIT WINDSHIELD. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009282May 6, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ONGOING FAILURE OF PASSENGER SIDE POWER WINDOW MOTORS, MOTOR WAS REPLACED ON TWO OCCASIONS, BUT PROBLEM IS REOCCURRING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761563May 6, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING DOWN THE HIGHWAY, BOTH THE DRIVERS SIDE AND SIDE CURTAIN AIRBAGS DEPLOYED. THERE WAS NO CAUSE FOR THE DEPLOYMENT SUCH AS ACCIDENT OR COLLISION. THE CAR WAS STOPPED WITHOUT FURTHER INCIODENT. IT WAS TOWED TO THE DEALER AND IS BEING EVALUATED BY VW AT THIS TIME FOR A CAUSE OF THE DEPLOYMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761606May 6, 2002
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009151May 3, 2002
VISIBILITY:WINDSHIELD
WHILE DRIVING HEARD A LOUD NOISE , FRONT PASSENGER'S SIDE WINDOW SHATTERED INSIDE OF VEHICLE WITH AN EXPLOSION INTO PIECES. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008993May 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER EXPERIENCED A BURNING WIRE SMELL INSIDE VEHICLE, PRIOR TO THE RECALL # 02 V 031 000. ABS LIGHT ILLUMINATED.*JBCONSUMER WAS TOLD BY DEALER THE PROBLEM WAS NOT SERIOUS AND DID NOT REQUIRE IMMEDIATE ATTENTION, HOWEVER THE ABS FAILURE EVENTUALLY DRAINED THE BATTERY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009068May 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER STATES HIS DAUGHTER 2001 JETTA HAS 17000 MILES ON IT AND THE REAR BRAKES ARE GONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761418May 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHECK ENGINE LIGHT (MLI) CAME ON. CHECKED ENGINE OIL AND FOUND TO BE NEARLY TWO QUARTS LOW. REFILLED AND CALLED DEALERSHIP. DELAERSHIP REPLACED O2 SENSOR - INDICATED THAT OIL CONSUMPTION OF THIS AMOUNT WAS UNUSUAL AND SHOULD BE TRACKED. SEVERAL MONTHS LATER, CHECK ENGINE LIGHT CAME ON, CHECKED OIL AND WAS NEARLY TWO QUARTS LOW. TOOK TO DEALERSHIP, TWEAKED ECM SETTINGS AND FIXED THE PROBLEM. NEW SERICE MANAGER CLAIMS THAT HIGH OIL CONSUMPTION IS TYPICAL WITH THIS ENGINE (NOTICE - VERY DIFFERENT RESPONSE FROM FIRST ENCOUNTER). TWO DAYS LATER, WHILE AT HIGHWAY SPEED, THE CHECK ENGINE LIGHT CAME BACK ON. I HAVE AN APPPOINMENT WITH DEALER ON FRIDAY. CAR IS JUST OUT OF WARRANTY (2 YEARS) AND HAS ONLY 15K MILES ON IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008753April 29, 2002
POWER TRAIN:MANUAL TRANSMISSION
AFTER DRIVING FOR A WHILE VEHICLE WILL NOT SHIFT FROM 1ST TO 2ND GEAR . THIS NEVER HAPPENS AT FIRST START.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761302April 28, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DISCOVERED CAR WAS BURNING OIL ALTHOUGH IT GAVE NO INDICATIONS. TOLD THIS WAS NORMAL BY DEALER. CAR ALMOST STALLED ON THREE OCCASIONS UNDER 20000 MILES. OXYGEN SENSOR WAS REPLACED AFTER CAR ALMOST STALLED ON MAJOR HIGHWAY IN FRONT OF ONCOMING TRAFFIC. FIXED AFTER THREE SEPERATE TRIPS TO DEALER. CAR HAS HAD ALL SHEDULED OIL CHANGES AND MAINTAINENCE SINSE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008836April 27, 2002
SUSPENSION:REAR
REAR LEFT WHEEL BEARING WAS MAKING NOISE AND CAUSING PULLING DURING LEFT HAND CURVES. THE GREASE WAS LIKE POWDER AND SMELLED BURNED. THE INNER RACES AND THE BEARINGS WERE PITTED BADLY. WITH THE CAR RAISED THE TIRE WOBBLED A QUARTER INCH. IT MADE NOISE WHILE STILL UNDER WARRANTY, I WAS TOLD IT WAS TIRE NOISE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761260
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761168April 25, 2002
SEATS
A COMPLAINT WAS FILED WITH THE DEALERSHIP CONCERNING THE FACT THAT MY DRIVER SEAT IS LOOSE AND AN AUDIBLE CLICKING SOUND WAS PRESENT AS I BRAKED OR MADE SHARP TURNS. THE SERVICEMAN OFFERED TO "TAKE A RIDE" WITH ME WHEN I RETURN FOR MY NEXT CHECK UP (OF COURSE THAT DID NOT HAPPEN). ADDITIONALLY, THEY STATED DURING THE INITIAL COMPLAINT, THEY DID NOT HEAR OR SEE EVIDENCE OF MY CONCERNS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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