Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#763727July 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS A KNOWN PROBLEM BY VOLKSWAGEN. THIS IS THE 4TH TIME MY WINDOW REGULATOR HAS BROKEN. THE LAST TIME I SPOKE WITH VW AND THEY SAID THEY ACKNOWLEDGE THERE IS A PROBLEM. THE LAST TIME MY WINDOW FELL, I WAS IN A PARKING LOT AND A "CRAZY" PERSON CAME RUNNING TOWARDS MY CAR YELLING THE THE POLICE WERE GOING TO GET HIM. AS I QUICKLY TRIED TO ROLL UP MY WINDOW, IT BROKE. I WAS EXTREMELY UPSET AND SPED AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763769July 2, 2002
STRUCTURE:BODY:BUMPERS
THE BUMPER DISLODGED FROM IT BRACE WHILE BACKING UP. THE BUMPER WAS AGAINST A CURB WHEN MOVED, NO ADDTIONAL WEIGHT WAS ADDED WHEN MOVING INTO OR OUT OF PARKING SPOT, BESIDES THE WEIGHT OF THE DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763773July 2, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
02 SENSOR FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763771July 2, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON, ENGINE CODES DETERMINE A FAULTY MASS AIR FLOW SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763772July 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE POWER FRONT WINDOW FELL INTO THE DOOR BECAUSE OF FAULTY POWER WINDO REGULATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763774July 2, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF IS UNABLE TO OPEN DUE TO INTERIOR OBSTRUCTION, PLASTIC PIECES FROM ASSEMBLY CRACKED AND CRUMBLED OUT OF SUNROOF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763726July 1, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW JUST DROPPED DOWN INTO THE DOOR. PLASTIC CLIPS INSIDE CRACKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763633June 29, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER'S SIDE WINDOW HAS BEEN A CONSTANT PROBLEM . I HAVE TALKED TO SEVERAL PEOPLE WHO HAVE HAD THEIR REGULATORS REPLACED NUMEROUS TIMES . THIS IS MY THIRD TIME AND EACH TIME I 'VE HAD TO PAY TO GET IT FIXED. VOLKSWAGEN WILL NOT ADMIT THERE IS A PROBLEM . IT'S A PROBLEM WHEN YOU HAVE NO WAY OF KEEPING RAIN OUT OF THE CAR . I HAVE HAD OTHER PROBEMS WITH THIS CAR WHICH I DON'T HAVE TIME TO WRITE ABOUT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763644June 29, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOLTH DRIVER AND PASSENGER WINDOW DOESN'T OPEN OR CLOSE. THIS IS A SAFETY ISSUE. THEY ARE LOCKED IN PLACE AND CAN'T BE OPENED UNTIL THE UNITS ARE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012894June 28, 2002
AIR BAGS:SIDE/WINDOW
AT 60MPH VEHICLE CRASHED, AND PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#763542June 27, 2002
AIR BAGS:SIDE/WINDOW
I HAD A CLIENT, WHO IS AN 11 YEAR OLD BOY WITH AUTISM, IN THE LEFT REAR SEAT OF MY CAR. WE WERE SEVERAL FEET FROM A STOP SIGN WHILE TRAVELING ON A BUMPY ROAD. IN THE PROCESS OF SLOWING DOWN TO COME TO THE STOP SIGN, I HEARD A VERY LOUD POPPING SOUND TO THE RIGHT SIDE OF THE CAR. THE VEHICLE WAS ALMOST STOPPED BECAUSE OF THE STOP SIGN. THE VEHICLE TURNED OFF AND THE BATTERY LIGHT ILLUMINATED. WHEN I LOOKED TO THE RIGHT SIDE OF THE CAR, THE AIR BAGS ALONG THE RIGHT SIDE OF THE CAR WERE DEFLATING. I GOT OUT OF THE CAR TO SEE IF SOMETHING FELL ON THE CAR TO CAUSE THE AIRBAGS TO DEPLOY AND TO MAKE SURE THAT THE CLIENT SITTING ON THAT SIDE WAS OKAY. THERE WAS NOTHING THAT HIT THE CAR. THE CLIENT WAS SCARED BUT PHYSICALLY OKAY. THE CAR STARTED RIGHT BACK UP SO I TUCKED THE AIRBAGS IN AND DROVE TO THE CLIENT'S HOME. MY CONTACT WITH VOLKSWAGEN HAS BEEN VERY UNSUCCESSFUL. THEY ARE CLAIMING PROPER DEPLOYMENT OF THE AIRBAGS DUE TO LATERAL MOVEMENT OF THE CAR. THEY ARE SHOWING WEAR ON THE OUTSIDE OF FRONT RIGHT AND REAR LEFT TIRES AS EVIDENCE OF PROPER DEPLOYMENT DUE TO LATERAL SKID. MY CONTENTION IS THAT THERE WAS NO LATERAL SKID ,AND THAT THE TRIGGERS MISFIRED OR ARE DANGEROUSLY TOO SENSITIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763556June 27, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVERS SIDE WINDOW FELL INTO THE DOOR AND WILL NOT COME UP. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED AND RESPONDED THAT IT IS THE REGULATOR. IT SEEMS THAT THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME PROBLEM. I WAS TOLD THAT VOLKSWAGEN USES PLASTIC PIECES TO SUPPORT THE WINDOW. OBVIOUSLY IT IS A DEFECT IN THE DESIGN, WHICH NEEDS TO BE FIXED, BUT NOT AT THE CONSUMERS LEVEL.I WAS TOLD THAT THIS IS NOT COVERED UNDER THE WARRANTY, BUT THE CAR IS NOT EVEN 3 YEARS OLD WITH HARDLY ANY MILES.IN MY OPINION, VOLKSWAGEN NEEDS TO RECALL THESE CARS AND REMEDY THE PROBLEM AT NO COST TO THE CONSUMER. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763563June 27, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
EVERY VOLKSWAGEN OWNER I HAVE EVER TALKED HAS HAD ONE OF THESE WINDOWS FAIL AND YET VOLKSWAGEN NOT ONLY HASN'T FIXED THE PROBLEM THEY KEPT THE DESIGN THE SAME WHEN THEY REDESIGNED MUCH OF THE REST OF THE CAR. I KNOW ITS JUST A POWER WINDOW. BUT THINK ABOUT A 4 SQFT HOLE OPENING UP IN YOUR CAR AS YOU DRIVE DOWN THE FREEWAY WITH A CHILD OR PET IN THE BACK SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566243June 25, 2002
AIR BAGS:FRONTAL
CONSUMER HAD A MINOR ACCIDENT WHICH CAUSED MINOR DAMAGE TO THE FRONT SPOILER ON THE DRIVERS SIDE OF THE VEHICLE. SIX(6) HOURS LATER, THE PASSENGER SIDE AIR BAG EXPLODED. VOLKSWAGEN SERVICE DEPT. COUOLD NOT EXPLAIN WHY IT HAPPENED. *JG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#763435June 25, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS A HUGE PROBLEM, ALMOST EVERYONE I HAVE SPOKE TO ABOUT IT AT THE DEALERSHIP ADMITS THAT IT IS A HUGE PROBLEM. THEY KNEW WHAT WAS WRONG WITH THE CAR WHEN I CALLED WITHOUT EVEN LOOKING AT IT. THIS HAPPENED TWICE WITH IN TWO MONTHS OF THE FIRST PROBLEM. YOU NEED TO INVESTAGE THIS BEFORE SOME ONE GETS KILLED. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012616June 25, 2002
VISIBILITY:WINDSHIELD
BOTH FRONT SIDE DOOR WINDOWS DROPPED INSIDE THE DOORS BECAUSE OF A REGULATOR FAILURE. DEALER AND MANUFACTURER WERE NOTIFIED AT THIS TIME. *AK CONSUMER STATED THE FALLING DOWN OF BOTH DRIVER AND PASSENGER SIDE WINDOWS INSIDE THE DOORS IS A DEFECT OR A DESIGN FLAW IN WORKMANSHIP. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763446June 25, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER WINDOW FALLS DOWN INTO DOOR WHILE ROLLING DOWN THE WINDOW. THIS FIRST OCCURRED IN MAY 2001, AND WAS FIXED. PROBLEM REPEATED IN JULY 2002. VOLKSWAGEN HAS BEEN NOTIFIED, BUT A FIX OF THIS DESIGN FLAW IS NOT YET AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763390June 24, 2002
POWER TRAIN:MANUAL TRANSMISSION
YOU CANNOT TELL IF THE CAR IS IN FIRST GEAR OR REVERSE. THIS IS EXTREEMLY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763417June 24, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 WINDOWS FAILED WITHIN MONTHS OF EACH OTHER. FIRST FAILURE TRAVELING WIHT FAMILY ON HIGHWAY. WINDOW WENT DOWN AND WOULD NOT ROLL UP. SECOND FAILURE IN RAINY SEASON IN FLORIDA, WINDOW DROPPED INTO DOOR. RIGHT FRONT WINDOW STUCK AND MOTOR OVERHEATS WHEN TRY TO USE WINDOW POSING POSSIBLE FIRE RISK. ALSO POSES POSSIBLE ENTRAPMENT SINCE NO WAY TO FORCE WINDOW DOWN IN EVENT OF BEING TRAPPED. THESE ARE KNOWN ISSUES BY VW AND THEY HAVE YET TO DO ANYTHING ABOUT IT. I HOPE IT DOENS;T TAKE DEATH OR INJURY FOR VW TO NOTICE THE PROBLEMS INHERENT IN THE DESIGN OF THEIR WINDOWS AND REGULATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763424June 24, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:BRAKE LIGHTS
IN DEC. 01 THE BRAKE AND ABS PANEL LIGHTS CAME ON. THE CAR MANUAL SAID TO TAKE TO MECHANIC IMMEDIATELY. I HAVE RELOCATED FROM NJ WHERE I PURCHASED THE CAR TO V.I. I WAS TOLD BY SALESMAN, GARY, THAT VOLKSWAGEN WOULD COVER WARANTY EXPENSES JUST SEND RECEIPT. WHEN I CALLED VW ABOUT THE PROBLEM I WAS TOLD TO SHIP THE CAR TO PR WHICH WOULD COST ME $1600. THE PROPERTY DAMAGE FIGURE I CAN'T AFFORD THE PR DEALER IS THE CLOSEST I SPOKE TO THEM THEY SAID MASTER BRAKE CONTROL UNIT OR THE LA BOMBA NEED REPLACEMENT COST $600 DOLLARS AND 400 RESPECTIVELY. THEY SAID PERHAPS THEY WOULD SEND MECHANIC IF I PAID TRANSPORTATION AND ROOM. IF THE PARTS SPECIAL TOOLS (LOANED) AND INSTRUCTIONS ARE SENT MY MECHANIC COULD DO THE JOB. WHAT ARE MY OPTIONS? THIS IS A BRAND NEW CAR WHICH I PAID OVER $20,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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