Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#764071July 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TURBO HAS BEEN HAVING PROBLEMS SINCE DEC 2001 - VOLKSW FAILED TO DIAGNOSE PROBLEM CORRECTLY AFTER $1100 WORTH OF REPAIRS. TURBO WENT OUT ON VEHICLE, CAUSING OIL TO NOT BE CIRCULATED THROUGH THE ENGINE, AND INSTEAD FLOWED STRAIGHT INTO THE EXHAUST. VOLKSWAGEN ARRANGED TO REPLACE THE ENGINE IN MY VEHICLE PER MY WARRANTY, BUT LATER CHANGED THEIR DIAGNOSIS AND ONLY REPLACED THE TURBO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764072July 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CHECK LIGHT CAME ON DEC 01. TOOK CAR TO DEALER AND CODE FOR GLOW PLUGS WAS DISCOVERED. WAS INFORMED THAT THIS WAS NOT THE PROBLEM WITH MY VEHICLE, AND REPAIRS WERE NOT MADE. CODE PULLED UP AGAIN BY 2 OTHER VOLKSWAGEN MECHANICS, NOT FIXED UNTIL 7/02 AFTER THE DEALER CONCLUDED THAT THE ENGINE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764073July 11, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM VERY FRUSTRATED WITH MY JETTA'S REPEATED WINDOW REGULATOR PROBLEMS!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013720July 11, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH PASSENGERS POWER WINDOWS FELL DOWN INSIDE DOOR. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786201July 10, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THERE IS A WEAK MELTED SEAL IN THE FUEL BOX WHICH IS LEAKING. *JG THE HEATER CORE WAS RECALLED. RECALL# 87V053000 *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764044July 10, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER AND PASSENGER SIDE FRONT WINDOW FALL OUT OF TRACK AND DOWN INSIDE DOOR. THIS HAS HAPPENED TO BOTH FRONT WINDOWS. VOLKSWAGEN REFUSES TO REPAIR ALL FOUR WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013673July 10, 2002
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING NOTICED SOME SMOKE COMING FROM UNDER VEHICLE. CONSUMER PULLED OVER/ CAR ALARM SOUNDED, AND SMOKE STARTED POURING OUT OF DOORS. CAUSE MIGHT BE ELECTRICAL. WIRES UNDER SEAT MALFUNCTIONED AND CAUGHT ON FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8013687July 10, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 55 MPH HOOD FLEW OFF, BREAKING WINDSHIELD . DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566499July 9, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE CONSUMER STATED THAT THE FRONT PASSENGER AND DRIVER?S WINDOW REGULATOR BROKE DUE TO MANUFACTURER DEFECT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR REPLACEMENT AND THEY TOLD THEM THE WARRANTY WAS EXPIRED AND THE PART WAS ON BACK ORDER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763988July 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR BRAKES WERE SQEUALING FOR MONTHS. TOOK INTO DEALERSHIP 5 TIMES AND THEY COULD NOT DUPLICATE NOISE. FINALLY REAR BRAKES WENT ALL TOGETHER AND HAD THEM REPLACED AT ANOTHER DEALERSHIP. DEALER SAID THEY SHOULD NOT HAVE GONE AFTER JUST OVER 30,000 MILES SO VOLKSWAGEN COVERED HALF OF COSTS. ONE WEEK LATER PICKED UP CAR AS I WAS DRIVING HOME MALFUNCTION INDICATION LIGHT CAME ON. TOOK INTO DEALERSHIP AGAIN. ALL THREE OXYGEN SENSORS HAD BLOWN. DAY AFTER PICKING UP FROM DEALERSHIP PASSENGER WINDOW FELL INTO DOOR AND IS CURRENTLY BACK IN BEING FIXED. I KNOW THESE ARE ALL COMMON PROBLEMS WITH 1999 JETTA. VW WAS SOMEWHAT HELPFUL ON COST BUT WILL DO NOTHING NOW BECAUSE THEY "HAVE ALREADY BEEN TOO KIND". THIS CAR IS DANGEROUS AND I DO NOT FEEL COMFORTABLE DRIVING IT ANYMORE. NOW I HAVE TO COVER THE COST OF AN EARLY LEASE TERMINATION FOR FEAR OF INJURY OR MORE $ FOR DAMAGE REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786036July 8, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATES BOTH POWER WINDOWS DROPPED INTO DOOR PANEL AND WOULD NOT WORK, DEALER REPLACED THE REGULATORS AND FIXED THE WINDOW.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763966July 8, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN OPENING THE R/F POWEER WINDOW THE WINDOW MADE A STRANGE SOUND AND THEN THE WINDOW FELL TO THE BOTTOM OF THE INSIDE OF THE DOOR AND WOULD NOT GO UP. CANNOT CLOSE THE WINDOW AND THE PART IS ON BACK ORDER. CONTACTED VW CUSTOMER SERVICE AND THEY SAID THAT SINCE THE CAR IS OVER THE MILAGE (EVEN THOUGH IT IS WITHIN THE 24 MONTH WARRANTY) THEY WOULD ONLY PARTIALLY REIMBURSE ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786032July 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE PASSENGER SIDE POWER WINDOW FELL INTO DOOR FRAME DUE TO REGULATOR FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013355July 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE LOCKED UP WHEN PUT ITTO GEAR. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013356July 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC POWER WINDOW, WHEN LOWERED DOWN, FAILED DUE TO A WINDOW REGULATOR POPPING. THE PARTS ARE ON BACK ORDER EVEN USED/AFTER MARKET PARTS. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763796July 3, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 2ND TIME, THE WINDOW REGULATOR ON MY VOLKSWAGEN JETTA HAS BROKEN. THE FIRST TIME (DRIVER'S SIDE), I BOUGHT AND REPLACED THE REGULATOR MYSELF. THE 2ND TIME (PASSENGER SIDE), THE DEALERSHIP (DIRITO BROS IN WALNUT CREEK, CA) FIXED IT UNDER "GOOD WILL". WHEN I FIXED IT MYSELF, I NOTICED NO DIFFERENCES BETWEEN THE REPLACEMENT PART AND THE ORIGINAL. THE DEALER CLAIMS THAT THEY PERFORM SEVERAL WINDOW REGULATOR REPLACEMENTS DAILY. AS A MECHANICAL ENGINEER, I CAN CONFIDENTLY STATE THAT THE PLASTIC ROTOR (WHICH HAS BEEN THE CAUSE OF ALL MY WINDOW FAILURES) IS SIGNIFICANTLY UNDERDESIGNED FOR THE FUNCTION IT MUST PERFORM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013273July 3, 2002
AIR BAGS:FRONTAL
CONSUMER STATES DURING A REAR END COLLISON, NONE OF THE AIR BAG DEPLOYED ON IMPACT.CAUSING MAJOR INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013182July 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER WINDOW REGULATOR HAD TO BE REPLACED IN OCTOBER OF 2001, ON 28 JUNE 2002, DRIVER FRONT WINDOW REGULATOR WAS REPLACED.*AK VOLKSWAGEN REFUSED TO REPLACE THE WINDOW REGULATOR UNTIL CONSUMER PAID 50 PERCENT OF THE COST. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013195July 2, 2002
SEATS
SEAT'S MATERIAL IS DETERIORATING, AND IF USING A SEAT COVER IT WILL BE COVERING SIDE AIR BAGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013236July 2, 2002
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 55 MPH ON HIGHWAY AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE. UPON IMPACT, DUAL AIRBAGS DIDN'T COME OUT.*AK JLG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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