Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#764723July 25, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT WINDOWS HAVE FALLEN. I HAVE BEEN WITHOUT MY CAR FOR OVER 2 WKS. THE FIRST TIME THE WINDOW FELL IT TOOK ABOUT A WEEK. ALL DEALERS IN MIAMI HAVE THE WINDOWS ON BACKORDER DUE TO THE HIGH AMOUNT OF INCIDENTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764744July 25, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HEARD A CLUNKING SOUND WHEN I WENT TO ROLL DOWN DRIVER'S SIDE WINDOW. WINDOW WOULD ONLY GO DOWN, NOT UP. WINDOW IS NOW ALL THE WAY DOWN INSIDE OF DOOR AND WONT ROLL UP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764621July 23, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW FELL IN WHEN I WENT TO ROLL IT DOWN. SINCE THEN I HAVE BEEN IN FOR OTHER PROBLEMS TO THE DEALER AND EVERY TIME THERE ARE ATLEAST 4-7 PEOPLE WAITING THAT HAD THEIR WINDOW REGULATORS BREAK ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014495July 23, 2002
SEAT BELTS:REAR/OTHER
THERE IS A DESIGN FLAW IN REAR LEFT SEAT BELT, CANNOT INSTALL ANY CHILD SEAT. CHILD TECHNICAN UNABLE TO INSTALL SEAT. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566791July 22, 2002
SEAT BELTS:FRONT:ANCHORAGE, POWER TRAIN:AXLE ASSEMBLY
CONSUMER STATE THAT BACK LEFT SEABELT STUCK, WILL NOT TIGHTEN, AND CAR IS MISSING BACK SEAT MIDDLE SEATBELT. *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764598July 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY VEHICLE WAS REPAIRED FOR FUEL ISSUES AT AN AUTHORIZED VW DEALERSHIP. SINCE EXPERIENCING THE PROBLEM, A NEW VOLKSWAGEN DEALERSHIP HAS BEEN INVOLVED PRIMARILY BECAUSE OF THE DISTANCE OF THE TOW. THE ORIGINAL DEALERSHIP WHO MADE THE FUEL REPAIRS IS CURRENTLY UNCOOPERATIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014318July 19, 2002
STRUCTURE:BODY:DOOR
DRIVER'S DOOR IS BENT. WHEN CLOSING THERE IS A GAP. DEALER FIRST REPLACED SEAL, AND CURRENTLY DOOR WILL BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014319July 19, 2002
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH KEPT SLIPPING, DEALER REPLACED CLUTCH ASSEMBLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014320July 19, 2002
AIR BAGS:FRONTAL
PASSENGER'S AIRBAG COVER POPPED OFF WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014382July 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BACK BRAKES WERE GRINDING AND ROTORS WERE REPLACED. DEALERSHIP MECHANIC TOLD CONSUMER THAT ROTORS WERE WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764462July 19, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON THREE SEPARATE OCCASIONS THE DRIVERS SIDE FRONT WINDOW (2) AND THE PASSENGER SIDE FRONT WINDOW (1) HAS FALLEN DOWN INTO THE DOOR. ON THE FIRST OCCASION THE WINDOW SHATTERED INSIDE THE DOOR AND HAD TO BE REPLACED. THE LATEST INCIDENT HAPPENED ON JULY 1ST, 2002 AND AS OF THIS DATE (7/19/02) VW HAS NOT ONLY NOT REPAIRED THE CAR, BUT CAN'T GIVE ME A DATE WHEN THEY CAN BECAUSE THEY CAN'T LOCATE PARTS TO REPAIR THE ASSEMBLY. THE CAR IS BEING DRIVEN WITH THE DEALER INSTALLED TAPE HOLDING THE WINDOWS UP, BUT THIS DOESN'T WORK VERY WELL IN THE ARIZONA SUN OR DURING MONSOON SEASON. I'D ALSO LIKE TO ADD THAT THE LAST TIME THIS HAPPENED MY WIFE WAS DRIVING FROM PHOENIX TO TUCSON (AS SHE DOES 4 TIMES A WEEK, ROUND TRIP OF 230 MILES DAILY) AND HAD TO DRIVE OVER 100 MILES WITH NO WINDOW IN 111 DEGREE HEAT. THE LOCAL DEALER HAS BEEN GREAT THROUGHTOUT THIS WHOLE EXERCISE, BUT VW HAS NOT GIVEN CUSTOMER SERVICE I WOULD BRAG ABOUT. ONE MORE ITEM I'D LIKE TO ADD - I'VE TALKED WITH SEVERAL OTHER JETTA OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM. ANY HELP YOU CAN OFFER WILL BE GREATLY APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764400July 18, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COMPRESSOR FAILED WITH ONLY 45000, I HAVE HAD A NUMBER OF JETTA OWNERS COMPLAIN ABOUT THE SAME DEFECT. THE COST ESTIMATED AT VOLKSWAGEN WAS 1600 DOLLARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764350July 17, 2002
VEHICLE SPEED CONTROL, AIR BAGS:SIDE/WINDOW
PASSENGER FRONT AIRBAGS DEPLOYED WITHOUT CAUSE WHILE DRIVING ON THE FREEWAY. THIS IS THE SECOND SAFETY PROBLEM WITH THIS JETTA, THE FIRST BEING UNINTENTIONAL ACCELLERATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014140July 17, 2002
VEHICLE SPEED CONTROL
WHEN SLOWING DOWN VEHICLE ACCELERATED AT A HIGH SPEED, CAUSING AN ACCIDENT.*AK THE VEHICLE ACCELERATED ON ITS OWN AND STRUCK A MANURE TANK SPREADER, THERE WAS ONE INJURY. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#764295July 16, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MANIFOLD AND OIL COOLER PLUG WITH CARBON. DEALER INDICATES THAT VOLKSWAGEN, KNOWS ABOUT THE PROBLEM, AND HAS YET TO OFFER ANY REMEDIES. THIS PROBLEM LEADS TO A VERY COSTLY CLEANING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013965July 16, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE 14,000 MILES DRIVER'S SIDE WINDOW HAS COME OFF THE TRACK ON TWO OCCASIONS, AND BOTH REAR SIDE WINDOWS CAME OFF THE TRACK ONE TIME EACH. PROBLEM ARE STILL OCCURRING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764233July 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SMOLDERING FIRE PUT OUT WITH FIRE EXTINGUISHER. MAY BE RELATED TO ANTILOCK BRAKE SYSTEM RECALL. WILL CONTACT DEALER AND MANUFACTURER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764143July 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MODULE CONTROLLING ABS BRAKES- SWITCH FAILED, CAUSING REAR BRAKE LIGHTS AND ABS TO STOP FUNCTIONING. NORMAL LIGHTS (NOT BRAKE LIGHTS) CONTINUED TO FUNCTION. BULBS (INCLUDE BRAKE LIGHTS) WERE FINE. BRAKES WORKED (NO ABS) BUT NO ONE BEHIND ME COULD TELL IF I WAS BRAKING. LEARNED OF ISSUE FROM PASSING MOTORIST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764144July 12, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CRUISE CONTROL FAILURE. LINKED TO ABS BRAKE MODULE - SWITCH FAILURE WHICH ALSO CAUSED REAR BRAKE LIGHTS TO STOP FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764145July 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL
MY CAR IS NIGHTMARE OF FAILURES. CRUISE CONTROL LIGHT (DEALER CLAIMS THE CAR DOESNT HAVE ONE - BUT YOU CAN SEE IT IF YOU USE A FLASHLIGHT AT AN OBLIQUE ANGLE) FAILURE, ABS MODULE SWITCH FAILURE (ACCORDING TO DEALER) CAUSING CRUISE CONTROL TO UNEXPECTEDLY DISENGAGE. I ALSO LEARNED FROM OTHER MOTORISTS THAT THE SAME SWITCH CONTROLS BRAKE LIGHT ILLUMINATION (ALL BULBS AND OTHER SIGNAL LIGHTS WORK). FUEL INJECTION MODULE OVER INJECTED GAS CAUSING EXCESSIVE PRESSURE. RELIEF VALVE FAILED TO OPEN CAUSING TURBO OVERPRESSURE TO +120PSI. FAILURE CAUSED HOSES TO BLOW SENDING HOSE CLAMPS AS PROJECTILES. THIS WEEK, THE FRONT PASSENGER SIDE WINDOW UNEXPECTEDLY DROPPED INTO THE DOOR. DEALER HAS LITERALLY TAPED THE WINDOW UP UNTIL A PART ARRIVES. DEALER ADMITS TO MFG DESIGN DEFECT - NO VOLUNTARY RECALL. NO DEALERS WILL VOLUNTARILY REPLACE CLIPS UNTIL THEY FAIL. VOLKSWAGEN POSITION IS THAT THEY KNOW THERE IS A DESIGN FLAW, BUT WONT REPLACE KNOWN BAD CLIPS UNTIL THERE IS A FAILURE. WINDOW FAILURE COULD CAUSE OBJECTS (STONES KICKED UP BY TIRES OF OTHER CARS) TO HIT PASSENGERS. INFANT / CHILD SAFETY RISK. WINDOW INTEGRITY QUESTIONABLE IN AN ACCIDENT IF IT FAILS WHEN DRIVING 15MPH. HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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