Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#765292August 6, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
OFTEN WHEN ACCELERATING, MY AUTOMATIC JETTA WILL SEEM TO GO INTO NEUTRAL, THE ENGINE WILL BE ROARING AND THE RPM WILL FLY UP INTO THE RED ZONE ON THE DAIL. THIS HAPPENS AT SPEEDS FROM 5 MPH- 75 MPH. IT ALWAYS OCCURS AS I GO TO ACCELERATE, OTHERWISE I CAN FIND NO OTHER SIMILARITIES OF OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765273August 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 2001 VW JETTA 4 CYL. WITH 25,000 MILES ON IT THAT BURNS 1 QT. OF OIL EVERY 1,000 MILES. I HAVE BROUGHT THE CAR INTO SOUTH SHORE VOLKSWAGEN WHERE THE CAR WAS PURCHASED FOR ALL OF ITS 5,000-MILE SERVICE APPOINTMENTS INCLUDING OIL CHANGES. ALTHOUGH VW IS TELLING ME THIS IS 'NORMAL' FOR A JETTA I DISAGREE. PER OLKSVWAGEN POLICY I AM NOW DOING OIL CONSUMPTION TESTS WHICH IS ONLY CONFIRMING THAT THE CAR DOES GO THROUGH 1 QT. OF OIL PER 1000 MILES. THERE OBVIOUSLY IS A PROBLEM WITH THE JETTA MODEL THAT NEEDS TO BE FIXED AT VW'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015499August 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DRIVER'S AND PASSENGER'S POWER WINDOWS WILL NOT COME UP INTERMITTENTLY. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, PART WILL ONLY BE REPLACED IF IT FAILS COMPLETELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765213August 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER'S SIDE FRONT WINDOW GROUND TO A HALT THEN COLLAPSED INTO THE DOOR FRAME. WINDOW WOULD NOT COME BACK UP. DEALER REPORTS THIS IS A KNOWN ISSUE: THE TEFLON GUIDE SLEEVES BREAK, ESPECIALLY IN HOT CLIMATES, AND ALLOW THE WINDOW TO FALL INTO THE DOOR. DEALER WILL NOT REPLACE OTHER SLIDES UNTIL THEY FAIL EVEN THOUGH THE VEHICLE HAS LESS THAN 1,300 MILES ON IT! DEALER CLAIMS REPLACEMENT PARTS HAVE BEEN REDESIGNED TO INCLUDE METAL REINFORCEMENT. THIS IS HUGE ISSUE, ESPECIALLY SINCE THERE IS NO WARNING BEFORE FAILURE. IN INCLEMENT WEATHER THE CAR BECOMES TOTALLY UNDRIVABLE AND CANNOT BE SECURED. OTHER MODEL YEARS, INCLUDING 2001 JETTAS HAVE THE SAME PROBLEM. PLEASE LOOK INTO THIS. VW SHOULD REPAIR ALL FOUR WINDOWS ON ALL JETTAS WITH THIS TYPE OF WINDOW GUIDE SLEEVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765170August 4, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY CAR HAS BEEN IN THE SHOP NEARLY EVERY MONTH IN THE PAST YEAR (EXCEPT FOR 3 MONTHS WHEN IT WAS IN THE SHOP DUE TO ACCIDENT), THE BRAKE PEDAL WOULD STICK ALMOST EVERY TIME IT WAS DRIVEN WOULD CONTACT DEALER AND THEY COULD NOT FIND ANYTHING WRONG BECAUSE IT WAS NOT REPORTING TO A COMPUTER. I FINALLY FIGURED OUT IF I PUT MY FOOT UNDER THE BRAKE PEDAL AND PULL IT BACK OUT IT WOULD RELEASE, IT ONCE WOULD NOT GO OVER 40 MPH. I CALLED A TOW TRUCK MULTIPLE TIMES TO HAVE IT TAKEN DOWN TO DEALER STILL NO ONE COULD FIND ANYTHING WRONG. THEN I WAS SITTING IN A DRIVE THRU AND THE CARE MADE A POPPING SOUND AND THE BRAKE PEDAL WENT TO THE FLOOR AND I LOST MY BRAKES BUT I PRESSED THEM AGAIN AND THEY WERE FINE. I CONTACTED VW AND THEY DID NOT KNOW WHAT IT WAS. DRIVING HOME I TAPPED THE BRAKES TO SLOW DOWN A LITTLE AND THE BRAKE STUCK AND THREW ME FORWARD LUCKILY NO ONE WAS BEHIND ME. I CALLED VW IMMEDIATELY AND TOLD THEM THAT I DID NOT WANT MY CAR BACK UNTIL IT WAS FIXED. THE REP DROVE MY CAR FOR A WEEK AND OF COURSE NOTHING HAPPENED TIL THE MECHANIC DROVE IT. I HAVE HAD THE MASTER CYLINDER AND THE BRAKE BOOSTERS REPLACED WHICH HAS SEEMED TO HELP THE BRAKE FROM STICKING BUT NOW MY ROTARS ARE RUINED AND VW DOES NOT WANT TO REPLACE THEM BECASUE THEY ARE MAINTENANCE PARTS WHEN IT WAS A WARRANTY PART THAT MADE THEM GO BAD. RECENTLY DRIVING TO SAN DIEGO MY CRUISE CONTROL WOULD NOT KEEP MY CAR AT A SET SPEED, WOULD NOT PULL HILLS (HAD A FULLY LOADED SEMI PASS ME) WOULD DROP TO 40 MPH ON GRADES, HAD TO KEEP THE CAR PEGGED TO GO POSTED SPEED LIMIT ON STRAIGHT STRETCHES. WINDOWS HAVE FALLEN TWICE ON EACH SIDE, MIDDLE RESTRAINT IN BACK SEAT LOCKS UP AND HAS TO BE REPLACED, CUP HOLDER BROKE, BRAKE RELAY WENT OUT SEVERAL TIMES (NO BRAKE LIGHTS ALMOST REAR ENDED). IS THERE ANYTHING I CAN DO ON THIS WILL IT FALL UNDER THE LEMON LAWS. I WANT TO REPLACE IT DUE TO HIGH COST AND TIME SPENT GOING BACK AND FORTH TO THE DEALER BUT I MORE THAN IT IS WORTH. WHAT CAN BE DONE ABOUT THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765120August 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW WAS GOING DOWN, HEARD SNAP AND WINDOW NEVER WENT BACK UP. SERVICE CENTER SAID IT WOULD BE 5 DAYS BEFORE THEY COULD GET ME IN AND THEY DECIDED TO DUCT TAPE MY WINDOW SO IT WOULD STAY UP. THEY SAID THIS IS A COMMON VW PROBLEM...SOMEHTING ABOUT A PLASTIC REGULATOR. NEVR BUY VOLKSWAGEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786400July 31, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS DUE TO IMMOBILIZER BEING ACTIVATED. THE DEALER REPAIRED THE VEHICLE A NUMBER OF TIMES FOR THE SAME PROBLEM, BUT WAS UNABLE TO CORRECT THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765018July 31, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED- DRIVER'S SIDE WINDOW FELL INTO DOOR- 4 WEEKS LATER STILL WAITING TO BE FIXED. KNOWN PROBLEM- DANGEROUS- WINDOW TAPED SHUT- BUT DOES NOT REALLY CLOSE WINDOW- STILL OPEN PARTIALLY AND TONS OF WIND NOISE- VERY DISTRACTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764951July 30, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM FAILED WHILE CAR WAS PARKED AFTER BEING SERVICED BY THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014917July 29, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
BRAKE LIGHTS HAVE GONE OUT, AND WILL NOT WORK WHEN CONSUMER IS DRIVING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO THE WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764857July 29, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NOTHING BUT PROBLEMS!!! THE DAY I WAS TO PICK MY CAR UP, DRIVER WINDOW NEEDED REPLACEMENT. SINCE THEN IT HAS FALLEN INTO DOOR 3 TIMES. AIR CONITIONER LEAKED INTO INTERIOR, SOAKING CARPETS AND SMELLS BAD. BRAKE LIGHTS STUCK ON WHEN CAR IS OFF, ARM REST AND GLOVE BOX BROKE. RECEIVED ZERO HELP FROM DEALERSHIP OR VOLKS.OF AMERICA. WHAT IS NEXT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566773July 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER HAD AN ACCIDENT DUE TO BRAKE FAILURE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014854July 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED WITH IGNITION OFF VEHICLE ROLLED BACKWARDS, RESULTING IN A COLLISION. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014859July 26, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS STAY ILLUMINATED WHILE DRIVING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764776July 26, 2002
VEHICLE SPEED CONTROL
VEHICLE HESITATES BEFORE ACCELERATION; COULD CAUSE STALL IN INTERSECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764780July 26, 2002
STRUCTURE:BODY:BUMPERS
THE FRONT BUMPER IS TOO LOW TO THE GROUND. WHEN PARKING, THE FRONT BUMPER PASSES OVER STANDARD CONCRETE 'TIRE STOPPERS'. WHEN REVERSING OUT OF THE STALL (EVEN AT VERY SLOW SPEEDS), THE FRONT BUMPER ASSEMBLY DETACHES FROM THE VEHICLE. I HAVE CONTACTED VOLKSWAGEN ABOUT THIS PROBLEM. VOLKSWAGEN'S SUGGESTED SOLUTION IS "NOT TO PULL SO FAR INTO THE PARKING SPACE". UNFORTUNATELY, DUE TO THE DESIGN OF THE VEHICLE, IT IS IMPOSSIBLE TO TELL IF YOU ARE TOO "FAR IN" UNTIL IT IS TOO LATE AND THE DAMAGE HAS OCCURRED. I HAVE PERSONALLY OBSERVED THIS PROBLEM OCCUR ON AT LEAST FOUR OTHER JETTAS (BOTH HERE IN HONOLULU AND ON THE MAINLAND). ON OUR JETTA ALONE, THIS HAS OCCURRED ON THREE OCCASIONS. ALTHOUGH THE DEALER HAS BEEN HELPFUL IN MAKING COSMETIC REPAIRS TO THE BUMPER, COMPLETE REPLACEMENT OF THE BUMPER ASSEMBLY WOULD COST APPROXIMATELY $1,000. I BELIEVE THAT THIS IS A DESIGN DEFECT WHICH THE MANUFACTURER SHOULD BE REQUIRED TO CORRECT. I AM CONCERNED THAT IN THE EVENT OF AN ACCIDENT, A PARTIALLY DETACHED BUMPER ASSEMBLY COULD BE A SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566753July 25, 2002
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE TRANSMISSION FAILED AND WAS REPLACED. *YH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566761July 25, 2002
VISIBILITY:WINDSHIELD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM
RIGHT FRONT WINDOW FAILED TO GO UP OR DOWN AND THE LEFT REAR WINDOW POPPED WHILE CLOSING DUE TO BROKEN LIFTERS. THE LEFT FRONT WINDOW FELL INTO THE DOOR. THE WINDOW REGULATOR FAILED TWICE. *YH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566754July 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER HAS HAD AN ONGOING PROBLEM WITH THE BRAKES SINCE THE INITIAL LEASING OF THIS VEHICLE. THE VEHICLE FAILED EIGHT TIMES WITH THE SERVICE STATION DOING ACTUAL REPAIRS FOUR OF THOSE TIMES. TEH PROBLEM LIES WITH THE CALIPER SUSPENSION THAT CONTROLS THE BRAKES. *JG *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014700July 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN ROAD AT 55 MPH VEHICLE LOSS ALL POWER DUE TO A FUEL PUMP FAILING WITH NO WARNING. VEHICLE IS ALSO CONSUMING OIL POSSIBLY DUE TO -O- RING BEING MISSEADED DURING MANUFACTURING. PLEASE DESCRIBE DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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