Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#766389August 28, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOWS SUDDENLY AND INEXPLICABLY FALL DOWN INTO DOORS. IF CHILDREN ARE IN THE CAR WHEN THIS OCCURS THIS IS A MAJOR SAFETY HAZARD (I HAVE CHILD SAFETY WINDOWS IN THE BACK SEATS OF MY CAR AND USE THEM WHEN MY NEPHEWS ARE IN THE CAR). THE CAR IS OPEN TO THEFT AND DAMAGE FROM THE ELEMENTS. THIS HAS BEEN AN ONGOING PROBLEM WITH VW CARS AS I FOUND OUT THROUGH TALKING TO OTHER CUSTOMERS. I CONSIDER THIS TO BE A SAFETY ISSUE AND SOMETHING THE NHTSA SHOULD LOOK INTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766397August 28, 2002
SUSPENSION
WE HIT A LIGHT POLL AND A TELEPHONE POLL. WE HIT THE LIGHT POLL FRONT AND CENTER AND THE TELEPHONE POLL ON THE DRIVER'S SIDE FRONT. WE HIT BOTH GOING 40 MILES PER HOUR AND THE DAMAGE WAS SO SEVER THAT THE CAR WAS WRAPPED AROUND THE POLLS, ENOUGH TO BREAK THOUGH THE SUB-FRAME, TEAR OFF THE AXEL OF THE DRIVERS FRONT, AND PUSH ENGINE UPWARDS BREAKING THE ENGINE MOUNTS. THE DAMAGE ON THE DRIVER'S SIDE CONTINUES TO THE DRIVER'S DOOR CAUSING IT TO BE VERY DIFFICULT TO OPEN THE DOOR SO THE INJURED CAN BE REMOVED FROM THE CAR. THE DRIVER'S SIDE TIRE DO NOT EXPLODE; RATHER IT IS MISSHAPED THE RIM, THE WHEEL WELL, AND THE TIRE IT SELF. NONE OF THE FOUR AIR BAGS DEPLOYED. WHY? IF SOMEONE NEEDS TO SEE THE PICTURES OR WOULD LIKE TO SEE THE PICTURES, PLEASE LET ME KNOW AND I WILL GLADLY E-MAIL PICTURES OF THE DAMAGE. THANK YOU FOR YOUR TIME! JESSICA A. RIGAUD. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8017478August 28, 2002
STRUCTURE:BODY:DOOR
POWER DOORS ARE MALFUCNTIONING, UNABLE TO UNLOCK DOORS INTERMITTENTLY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017485August 28, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:STARTER ASSEMBLY
MALFUCTIONED IGINITION SWITCH IS CAUSING STARTER TO ENGAGE WHEN APPLYING CLUTCH. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017489August 28, 2002
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH FAILED TO ENGAGE IN STOP AND GO TRAFFIC WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017492August 28, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR WOULD NOT OPEN FROM INSIDE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766242August 26, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I HAVE A 1999 JETTA. THE OXYGEN SENSOR WAS REPLACED AND BASED ON THE VOLKSWAGEN CUSTOMER TEAM, MY CAR (BASED ON THE VIN #) DOES NOT FALL IN THE ONES THAT THEY RECALLED WITH THE SAFETY ALERTS ISSUED BY THE EPA AND THE VOLKSWAGEN COMPANY. I BELIEVED THAT THEY MOST RE-CONSIDERED THE WAY THAT THEY SELECTED THE AFFECTED VEHICLES. SINCE I KNOW PEOPLE WHO HAS BEEN DEALING WITH THE SAME OXYGEN SENSOR PROBLEM, AND THEIR VEHICLE IDENTIFICATION NUMBER DOES NOT FALL IN THE ONES THAT THE COMPANY HAS IDENTIFIED FOR THE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766136August 24, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
KNOWN TO BE A DEFECTIVE PART CAUSING A VERY POSSIBLE SAFTY ISSUE, WHEN WINDOW COMES CRASHING DOWN A DISTRACTION CAN CAUSE A CRASH AND BESIDES VOLKSWAGEN SHOULD FIX THESE WINDOW REGULATORS FOR FREE SINCE THEY MADE DEFECTIVE PARTS REGAURDLESS OF WARRANTY STATUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017079August 23, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILED, ALLOWING WINDOW TO FALL INSIDE DOOR WELL WITH NO WARNING. DEALERSHIP USED TAPE TO PULL UP WINDOW TO HOLD IT. TAPE HELD A COUPLE OF DAYS AND WINDOW FELL AGAIN WHILE RAINING AND PARKING. PART REPLACED. CURRENTLY, PASSENGER'S WINDOW DID THE SAMETHING. PART IS ON NATIONAL BACK ORDER. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017111August 23, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FIRST DEALERSHIP COMPLETED RECALL 02V031000 INCORRECTLY. HAD ANOTHER DEALER CHECK IT. OTHER DEALERSHIP WAS CHARGING CONSUMER TO FIX THE OTHER DEALERSHIPS ERROR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766108August 23, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2ND TIME. NOW PASSENGER WINDOW. I JUST GOT THE FIRST WINDOW FIXED AFTER A MONTH AND A HALF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016875August 21, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 2-3 MPH BOTH AIRBAGS DEPLOYED, NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016929August 21, 2002
STRUCTURE:BODY:DOOR
WITH KEY IN IGNITION CONSUMER STEPPED OUT OF CAR AND DOOR AUTOMATICALLY LOCKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765986August 21, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD 3 OF THE 4 WINDOW REGULATORS FAIL ON MY 2001 VW, JETTA. ONE OF WHICH FAILED WHILE DRIVING DOWN THE HIGHWAY, WHICH POSES A DIRECT SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765926August 20, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HEARD A SNAPPING NOISE WHEN I RAISED WINDOW. WHEN I TRIED TO LOWER THE WINDOWS, THE DRIVER'S SIDE FRONT WINDOW FELL IN BETWEEN THE DOOR & PANEL. I'VE BEEN TOLD BY THE DEALERSHIP THAT THIS PART IS ON NATIONAL BACKORDER AND I MAY NOT BE ABLE TO GET ONE FOR SIX WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016670August 19, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER DRIVING APPROXIMATELY 1-2 HOURS CONSUMER PARKED VEHICLE. AFTERWARDS FOUND OUT THAT FIRE WAS SHOOTING FROM UNDER THE HOOD. DURING FIRE SUN ROOF WAS AUTOMATICALLY OPENING AND CLOSING BY ITSELF, ALSO, VEHICLE POPPED ITSELF INTO REVERSE AND WENT BACKWARD DURING THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8016500August 16, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING DRIVER'S SIDE WINDOW WILL FALL INTO WINDOW SEAL, AND WILL BE HARD TO GET IT BACK UP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016574August 16, 2002
UNKNOWN OR OTHER
VEHICLE HAS A BURNING RUBBER/WAX SMELL. WHEN ENGINE GETS HOT SMELL GETS REALLY TOXIC. VEHICLE CHECKED BY DEALER, WHO REPLACED CARPET BETWEEN FIREWALL AND DASHBOARD, SINCE THEN SMELL IS EVEN WORSE.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016269August 14, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF ALMOST FLEW OFF WHILE DRIVING AT 65 MPH. MANUFACTURER HAS BEEN CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016270August 14, 2002
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT WILL NOT RETURN BACK INTO RETRACTOR. LEAVING OCCUPANT UNRESTRAINED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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