Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10000587December 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1997 VW JETTA HAS TRANSMISSION SHIFTING PROBELMS. IT SHIFTS ROUGHLY AS IT CHANGES TO THE LAST GEAR ON THE AUTOMATIC TRANSMISSION. IT HAS BEEN TO THE DEALER ON SEVERAL OCCASSIONS BUT THE PROBLEM DOES NOT GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000359December 25, 2002
ELECTRICAL SYSTEM:IGNITION
I'VE TAKEN MY 2002 JETTA 1.8T IN ON 3 OCCASIONS TO HAVE AN IGNITION COIL REPLACED, AND I'M STILL RUNNING THE CAR WITH THE FOURTH ORIGINAL IGNITION COIL. THE SERVICE MANAGER EVEN STATED, "IT'S PROBABLY ONLY A MATTER OF TIME BEFORE THE FOURTH GOES BAD, BUT WE AREN'T AUTHORIZED TO REPLACE IT IF IT'S NOT HAVING ANY PROBLEMS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000350December 24, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING MY 2002 VW JETTA (1.8T) INTO TRAFFIC A COIL PACK FAILED AND THE CAR LOST ALL POWER. IT WAS QUITE POSSIBLE THAT I COULD HAVE BEEN HIT BY TRAFFIC TURNING INTO MY LANE BECAUSE THE CAR LOSES ALL POWER WHEN THIS HAPPENS. THIS IS THE 3RD COIL PACK TO HAVE FAILED ON ME IN THE LAST 5 MONTHS, AND I AM A BIT AFRAID TO TAKE THE CAR ON LONG TRIPS DUE TO THE VEHICLE UNDRIVABLE CONDITIONS. I AM EVEN SOMEWHAT AFRAID TO PROCEED INTO TRAFFIC IN CERTAIN CONDITIONS BECAUSE IF A COIL PACK FAILS I WILL BE PUT AT THE MERCY OF OTHER DRIVERS REACTIONS AND ABILITY TO STOP. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000357December 24, 2002
ELECTRICAL SYSTEM:IGNITION
FAILURE OF IGNITION COIL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001389December 23, 2002
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING IGNITION COIL FAILED CAUSING VEHICLE TO BREAK DOWN CREATING A SAFETY HAZARD. MANUFACTURER IS AWARE THAT COILS ARE DEFECTIVE BUT WILL NOT REPLACE UNTIL COMPONENT FAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001357December 20, 2002
ENGINE AND ENGINE COOLING
THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING AND HESTSTATE . PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001197December 19, 2002
ENGINE AND ENGINE COOLING
WHILE DRIVING THE ENGINE LIGHT CAME ON AND VEHICLE LOST ALL POWER. THE DRIVER HAD VEHICLE TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE SPARK COIL HAD SHORTED OUT. THIS IS A COMMON PROBLEM PER DEALERSHIP. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001242December 19, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER PUT THE VEHICLES' DEFROSTER ON , AND THE BACK WINDSHIELD IMPLODE, WITHOUT BEING HIT BY AN OBJECT OR VEHICLE BEING IN AN ACCIDENT, AND WENT INTO THE BACK SEAT. NO ONE WAS INJURED, CAUSE SEAT WAS NOT OCCUPIED AT THE TIME. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001145December 18, 2002
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLED NUMEROUS TIMES AT ANY SPEED DUE TO A FAULTY IGNITION COIL. DEALER INSPECTED AND REPLACED JUST ONE OUT THE FIVE COIL. PROVIDE FURTHER INFORMATION. TS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001191December 18, 2002
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING ON THE HIGHWAY THE CHECK ENGINE LIGHT APPEAR ON THE DASHBOARD. CAUSING THE COIL PACK TO LEAK OIL. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000212December 18, 2002
ELECTRICAL SYSTEM:IGNITION
COIL PACKS WHICH CONTROL SPARK TO THE ENGINE FAILED ON CYLINDERS #2 AND #4. REPLACED BY DEALER UNDER WARRANTY. FIVE DAYS LATER COIL PACK ON CYLINDER #3 FAILED. ALSO REPLACED BY DEALER. THE COIL PACK FAILURES RESULTED IN A CONSIDERABLE LOSS OF POWER AND A FOUL ODOR FROM THE EXHAUST. IN ADDITION, THE COIL PACK BROKE APART ALLOWING THE ELECTRICAL PARTS TO BE EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000236December 18, 2002
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURES ON MY 2001 JETTA GLS 1.8T. 3 COILS FAILED LEADING TO A VERY DANGEROUS DRIVING SITUATION WHERE I COULD NOT ACCELERATE OUT OF A POTENTIALLY DANGEROUS SITUATION. VW CHANGED ONLY 3 COILS, SAYING THEY WERE HAVING PROBLEMS WITH IGNITION COILS, BUT WILL NOT CHANGE A PART UNLESS IT FAILS. THE 4TH COIL FAILED YESTERDAY, 12/17/02 AND VW IS OUT OF COILS NATIONWIDE. I SPEND QUITE A BIT OF TIME ON MANY VW AND AUDI CAR OWNER WEB-BOARDS AND THE PROBLEM IS RUNNING RAMPANT. CHECK WWW.VWVORTEX.COM, WWW.AUDIFORUMS.COM TO NAME A FEW, THEN DO A WEB-SEARCH IN ARCHIVED ITEMS IN THE AUDI FORUM OR SPECIFIC CHAT ROOMS IN THE VW FORUM. THIS PROBLEM WILL COSTS LIVES IF IT IS NOT ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000239December 18, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
NUMBER (4) COILPACK ON MY 2001 VW JETTA WOLFSBURG WENT BAD AND THE CAR WAS RENDERED UNDRIVABLE UNTIL I USED ANOTHER FORM OF TRANSPORTATION TO GET TO A NEARBY DEALER TO BUY A REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000196December 17, 2002
ELECTRICAL SYSTEM:IGNITION
THE NUMBER OF MISFIRES AND FAILED COILPACK'S ON MY '01 VW JETTA 1.8T IS RIDICULOUS. I KNOW OF SEVERAL PEOPLE GOING THROUGH THE SAME THING. WHEN THE CAR WAS UNDER WARRANTY IS WAS IN THE SHOP AT LEAST 3 TIMES FOR THE SAME MISFIRE PROBLEM AND NOW THAT I'M OUT OF WARRANTY THE PROBLEM IS STILL VERY PERSISTENT. VW NEEDS TO OFFICIALLY RECALL THESE COIL PACKS WITH SOMETHING THAT WORKS PROPERLY. THIS PROBLEM IS GOING TO AFFECT MY ABILITY TO PASS MY STATE EMISSIONS TESTING AND SERIOUSLY EFFECTS MY DRIVEABILITY AND RELIABILITY.. VIN # [XXX]... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006529December 16, 2002
STRUCTURE:BODY:DOOR
CREAKING FROM DOOR JAM AREA ON ACCELERATION/ DECELERATION. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770759
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006527December 16, 2002
UNKNOWN OR OTHER
2000 VOLKSWAGEN JETTA. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS .......770761. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006530December 16, 2002
ELECTRICAL SYSTEM:IGNITION
CYLINDER COIL PACKS ARE THE PROBLEM. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/2002 CUT-OVER-TO ARTEMIS......770758. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000121December 16, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DEALER MECHANIC STATED THAT THE AIR PUMP RUSTED AND NEEDED TO BE REPLACED. THE CAR WAS GARAGED EVERY NIGHT. WARRANTY ON PART EXPIRED AT 24000 MILES I HAVE 31000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000134December 16, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
I HAVE A 2002 JETTA 1.8T AND HAVE BEEN TO THE DEALERSHIP 3 TIMES NOW IN THE PAST MONTH AND 1/2 FOR COIL PACK FAILURE. HAD CAR IN SHOP 1 DAY FOR FIRST COIL, ONE WEEK FOR 2ND COIL, AND 1 1/2 WEEK FOR THIRD COIL. JUST HAVE 10,000 MILES ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000041December 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ON SEPTEMBER 30TH, I TOOK MY JETTA IN TO VALENTI VOLKSWAGEN TO HAVE A NEW AND UPDATED ECU INSTALLED. THE UNIT WAS IN STOCK, I RECEIVED A CALL FROM RICK IN PARTS AND MADE AN APPOINTMENT TO COME IN THAT DAY TO HAVE IT PUT IT. WHEN I ARRIVED, I WAS TOLD BY THE TECHNICIAN THE ECU IN MY CAR HAD TO BE SENT TO VOLKSWAGEN TO BE REPROGRAMMED AND THAT I HAD TO GET A RENTAL CAR WHILE THE ECU WAS OUT. I GOT A CALL FROM SERVICE ON OCTOBER 12TH LETTING ME KNOW MY CAR WAS READY TO BE PICKED UP. WHEN I ARRIVED, I WAS TOLD MY ECU WAS STILL AT VOLKSWAGEN BEING REPROGRAMMED. THE SERVICE MANAGER WAS ABLE TO GET A NEW AND UPDATED ECU IN THE MEAN TIME. I DON''T KNOW WHY THEY JUST DIDN''T INSTALL THE ECU THEY HAD IN STOCK ON SEPTEMBER 30TH. I HAD TO PAY A TOTAL OF 119.88 TO ENTERPRISE FOR THE RENTAL VEHICLE. I''VE CALLED IN TO VOLKSWAGEN CARE NUMEROUS TIMES REGARDING THIS COMPLAINT AND NOTHING WAS RESOLVED. I TOLD THE REPS I SPOKE TO I WANTED AN EXPLANATION AS TO WHY MY CAR WAS NOT REPAIRED ON THE 30TH WHEN I BROUGHT IT IN. IT TOOK ALMOST TWO WEEKS TO FIX IT AND I HAD TO PAY FOR THE RENTAL CAR, WHICH WAS UNNECESSARY. A COPY OF THIS HAS BEEN SENT TO J.D. POWER AND ASSOCIATES FOR THEIR REVIEW. SINCERELY, ROBERT TAYLOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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