Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10002725January 15, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
COIL PACK FAILURE WHILE ACCELERATING TO GET ONTO HIGHWAY. SEEMS TO BE A WIDESPREAD OCCURENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002751January 15, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN I STARTED THE CAR AFTER A COUPLE OF DAYS IT WAS RUNNING REALLY ROUGH. GRADUALLY IT WAS LOSING POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING. WHEN I GOT OUT OF THE CAR THE EXHAUST SMELT REALLY BAD. WHEN I TOOK IT TO THE DEALER THE FOLLOWING DAY, HE INFORMED ME THAT IT WAS A IGNITION COIL PACK FAILURE AND THAT THIS PROBLEM WAS REALLY COMMON WITH THE 1.8L TURBO ENGINES. HE ALSO INFORMED ME THAT THERE WAS A NATIONAL BACKLOG WITH THE PART AS THERE HAD BEEN MANY FAILURES AND THAT I WOULD HAVE TO WAIT ATLEAST 2-3 WEEKS BEFORE THE PART WOULD BE AVAILABLE. I WOULD CONSIDER THIS FAILURE TO BE A SAFETY ISSUE BECAUSE IF THE CAR HAD LOST POWER IN A BUSY ROAD OR A FREEWAY IT WOULD HAVE CREATED A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002762January 15, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL PACKS ARE FAULTY ON 2002 VW JETTA'S WITH 1.8T ENGINES. THERE ARE FOUR OF THESE PARTS ON EACH 1.8T ENGINE. THIS PROBLEM CAUSES THE ENGINE TO MISFIRE TO THE POINT OF THE CAR WILL STALL AND CAN NOT BE DRIVEN. VW IS AWARE OF THE PROBLEM AND HAS NOT ISSUED A RECALL AND WILL ONLY REPLACE THE DEFECTIVE COIL THAT FAILS NOT ALL DEFECTIVE COILS. OWNERS COULD BE STRANDED ON THE ROADSIDE AND FACE POTENTIAL DANGER. ONE OF MY COILS FAILED THIS JANUARY 13, 2003
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002663January 14, 2003
ELECTRICAL SYSTEM:IGNITION
MY 2002 VW JETTA 1.8T ENGINE STARTED TO RUN ROUGH, CHECK ENGINE LIGHT BEGAN TO BLINK, AND CAR SMELLED FOUL LIKE BURNING RUBBER AND SULFUR. ENGINE POWER WAS SIGNIFICANTLY REDUCED. I WAS IN BUSY TRAFFIC, BUT FORTUNATELY, WAS ABLE TO PULL OVER SAFELY. HAD CAR...... TOWED TO VW DEALER. NO SURPRISE- FAULTY IGNITION COIL. ALTHOUGH THIS IS KNOWN TO BE A BAD PART, DEALER STATED THAT VW WOULD NOT REPLACE ALL 4 COILS, JUST THE BAD ONE, BECAUSE THE COMPUTER CODE ONLY INDICATED ONE BAD COIL. DEALER SAID THAT VW DOESN'T HAVE ENOUGH REPLACEMENT PARTS TO REPAIR ALL 4. JUST WAITING FOR THE OTHERS TO FAIL...HOPEFULLY IN A SAFE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003771January 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING ENGINE CHECK LIGHT WOULD COME ON; THEN, VEHICLE WOULD SHUT OFF. DEALER NOTIFIED. TS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003793January 14, 2003
SUSPENSION:FRONT:SHOCK ABSORBER
WHILE DRIVING SHOCKS FAILED, CAUSING VEHICLE TO HAVE A HARD BOUNCE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003807January 14, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER NOTICED A DECREASE IN ACCELERATION ABILITY. DEALER INFORMED CONSUMER THE COIL SPRINGS WERE BAD. BUT WILL ONLY REPLACE THEM AS THEY GO OUT. CONSUMER FEELS UNSAFE DRIVING WITH 3 DEFECTIVE COIL SPRINGS. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002678January 14, 2003
ELECTRICAL SYSTEM:IGNITION
TWICE NOW, A SINGLE IGNITION COIL HAS FAILED ON MY 2002 VW JETTA 1.8T THIS RESULTS IN IMMEDIATE FAILURE OF THE CAR TO HAVE SUFFICIENT DRIVING POWER, PREVENTING THE CAR FROM BEING DRIVEN ANY FURTHER. THE COMPANY HAS NOT RECALLED THEM _YET_ HOWEVER THOUSANDS OF US ARE HAVING THE SAME PROBLEM. MY BIGGEST COMLIANT IS THAT THEY WILL ONLY FIX ONE COIL AT A TIME, VIRTUALLY GUARANTEEING THAT WE WILL BE STRANDED 2 MORE TIMES IN THE NEXT FEW WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002689January 14, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, VISIBILITY:REARVIEW MIRRORS/DEVICES
WINDOW REGULATOR: FAILED CHECK ENGINE LIGHT: ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000999January 13, 2003
AIR BAGS
DRIVER'S SIDE AIR BAGS FAILED TO DEPLOY DURING AN ACCIDENT THAT MAY HAVE TOTALED THE CAR. DAMAGE WAS TO THE DRIVER'S SIDE ONLY AND THE PASSENGER FRONT AIRBAG DID DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10003647January 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, VEHICLE SHUT DOWN AND WOULDN'T RESTART. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006812January 11, 2003
ELECTRICAL SYSTEM:IGNITION
ON A VERY COLD NIGHT, I PULLED OUT OF A PARKING LOT AS NORMAL WHEN THE CAR LOSS ACCELERATION AND THE ENGINE LIGHT STARTED FLASHING. THE CAR WAS TOWED TO VW DEALER FOR REPAIRS. VW SERVICED THE CAR UNDER WARRANTY AND REPLACED THE FAULTY IGNITION COIL. MY RESEARCH OF THE ISSUE ONLINE, HOWEVER, IMPLIES THAT THE REMAINING ORIGINAL IGNITION COILS IN THE ENGINE ARE ALSO LIKELY TO FAIL AND VW WILL NOT REPLACE THEM UNTIL THEY ACTUALLY FAIL. (HTTP://WWW.AUTOWEEK.COM/SEARCH/SEARCH_DISPLAY.MV?PORT_CODE=AUTOWEEK&CAT_CARNEWS&CONTENT_CODE=08716829&SEARCH_TYPESTD&SEARCH_ID=897428&RECORD=1). CONSIDERING THIS IIS A KNOWN VULNERABILITY THAT HAS OCCURRED IN A GREAT NUMBER OF THESE CARS, I WOULD LIKE TO SEE THE CAR RECALLED FOR A MORE PERMANENT FIX. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770838
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002481January 10, 2003
AIR BAGS:SIDE/WINDOW
WHILE DRIVING WITHIN THE CITY, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP WHICH DIAGNOSED THE PROBLEM. DEALER STATED THE COMPUTER HAD INDICATED AND ACCIDENT HAD OCCURRED. PLEASE DESCRIBE DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002495January 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE ENGINE FAILED AND LOST POWER AND IT WAS DIFFICULT TO CONTROL THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002509January 10, 2003
ELECTRICAL SYSTEM
WHILE DRIVING, VEHICLE SHUT OFF WITHOUT NO WARNING, CONSUMER TOOK THE VEHICLE TO THE DEALER, AND CONSUMER WAS INFORMED THAT THE IGNITION COILS WERE DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002521January 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED WHILE DRIVING AT 40MPH THE ENGINE MAKES A SEVERE NOISE AND THEN A VIBRATION IS FELT AS IF THE ENGINE IS LOOSING POWER, WHICH WAS DUE TO A FAULTY ENGINE COIL PACK THAT WENT BAD. DEALER WAS NOTIFIED AND WILL CHANGE ONLY ONE COIL. DUKE GOLD'S SPEED WAY VOLKSWAGEN DEALER, WILL NOT REPLACE THE COIL AT LEAST IN THE FOLLOWING NEXT 3 WEEKS BECAUSE THERE IS A NATIONAL BACK ORDER. PLEASE PROVIDE FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000923January 10, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
I WAS 1300 MILES FROM HOME AND 3 HOURS FROM THE NEAREST DEALERSHIP WHEN MY COIL WENT OUT AND I HAD TO SPEND EXTRA TIME AWAY FROM HOME. CAR ONLY HAS 12000 MILES AND NOW THE DEALER TELLS ME THE OTHERS WILL GO SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000843January 9, 2003
ELECTRICAL SYSTEM:IGNITION
COIL FAILED ON 2001 VW JETTA 1.8 T, AT 18400 MILES,MANUFACTUROR DEFECT,VW IS HAVING THE COIL REMANUFACTURED. DEALER SAYS PART COULD TAKE UP TO 2 MONTHS BECAUSE OF BACK ORDERS.THIS SIMPLY STATES THEY CAN'T KEEP UP WITH THE SUPPLY AND DEMAND AS SO MANY HAVE TO BE REPLACED. PART SHOULD BE RECALLED AND DEALER REPLACE ALL 4 COILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000859January 9, 2003
ELECTRICAL SYSTEM:IGNITION
2002 JETTA 1.8 T, START SHAKING AFTER DRIVING FOR 5 MINUTES. DEALER DETECTED AS A FAILED IGNITION COIL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000877January 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED NEW 2001 JETTA IN AUGUST OF 2000, GLS 2.0L ENGINE AND IT HAS ALWAYS BEEN BURNING/LOSING OIL. ABOUT 1 QT EVEY 1000 MILES DRIVEN. CANNOT UNDERSTAND AND OIL CONSUMPTION TEST BY VWOF A IN JULY OF 2002 SAID IT WAS NORMAL EVEN AFTER BREAKIN PERIOD. CAR CURRENTLY HAS 46,000 MILES. I AM PISSED OFF STILL AND I AM BASICALLY PUTTING A QUART OF OIL IN EVERY MONTH PLUS 2 OIL CHANGES A YEAR. THIS NORMAL OIL CONSUMTION IS COSTING A FORTUNE AND THIS WAS NEVER DISCLOSED TO ME WHEN I PURCHASED THE CAR NEW. NO MENTION OF IT IN THE SERVICE MANUAL AND VWOF A HAS A TSB OUT THERE BUT I WOULD LIKE TO SEE A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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