Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10004944January 30, 2003
ELECTRICAL SYSTEM
COIL PACK FAILED ON VOLKSWAGEN JETTA 2002, LUCKILY IT DIED ON START UP AND NOT WHILE TRAVELING. CAR HAS 4 COIL PACKS, DEALER ONLY REPACED ONE. VW HAS NUMEROUS CARS WITH SAME FAILURE, NUMEROUS TIMES. REQUESTED THEY REPLACE ALL COIL PACKS, THEY SAID NO. THEY AGREED WITH ME THAT THERE IS A GOOD CHANCE CAR WILL FAIL AGAIN. WHAT HAPPENS IF IT FAILS WHILE DRIVING ON THE HIGHWAY ? !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005996January 30, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE GASKET RIPPED IN HALF WHILE DRIVING DO TO A PIECE OF DEBREE IN THE ROAD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004973January 30, 2003
ELECTRICAL SYSTEM
MY CHECK-ENGINE LIGHT HAS COME ON THREE TIMES SINCE LATE NOVEMBER. THE FIRST TIME IT WAS A CRACKED VACUUM HOSE. THE SECOND TIME (WITHIN TWO WEEKS OF FIXING THE FIRST PROBLEM) IT WAS THE MASS AIR METER. THE THIRD TIME, IT CAME ON 5 HOURS AFTER I WAS REAR-ENDED JANUARY 6TH BUT THE DEALER SAID IT WAS NOT RELATED TO THE ACCIDENT. THEY SAID IT WAS THE OXYGEN SENSOR. THE SERVICEMAN I SPOKE WITH AT THE DEALERSHIP SAID HE HAS NOTICED THAT THIS MODEL SEEMS SENSITIVE, CAUSING THE CHECK-ENGINE LIGHT TO COME ON SO FREQUENTLY. I'M FRUSTRATED THAT NONE OF THIS IS UNDER WARRANTY AND WITH THE FREQUENCY OF THESE OCCURRENCES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004980January 30, 2003
ELECTRICAL SYSTEM:IGNITION
I OWN A 2002 JETTA 1.8T AND TWO OF MY FOUR IGNITION COILS HAVE FAILED. VW HAS TOLD ME THAT THEY CAN ONLY REPLACE ONES THAT ARE BROKEN AND REFUSE TO REPLACE THE REMAINING TWO COILS. THIS IS EXTREMELY DANGEROUS. I AM AFRAID TO DRIVE BECAUSE I HAVE NO IDEA WHEN THE OTHER TWO WILL FAIL AND THE MOST LIKELY WILL (AS I AM TOLD BY MY VW SERVICE ADVISOR)!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004868January 29, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
VEHICLE IGNITION COIL IS FAULTY AND DEALER REFUSES TO REPAIR THE COIL. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005899January 29, 2003
ENGINE AND ENGINE COOLING
DEALER CHANGE THE FAULTY COIL PACK BUT HAPPEN AGAIN AND DEALER REFUSED TO CHANGE THE OTHER TWO COIL. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005909January 29, 2003
ENGINE AND ENGINE COOLING
IGNITION COIL FAILED AND THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004902January 29, 2003
ELECTRICAL SYSTEM:IGNITION
MY COIL PACKS SEEM TO BE FAILING, BUT CANNOT BE REPRODUCED BY THE DEALER. MY 2003 JETTA 1.8T RUNS VERY ROUGH IN THE MORNING AND THEN RUNS FINE. I AM SCARED THAT THE COIL PACKS WILL FAIL IN A CRITICAL DRIVING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004899January 29, 2003
ELECTRICAL SYSTEM:IGNITION
COIL PACK FAILURE, 2COIL PACKS HAVE MALFUNCTIONED ON MY 02 JETTA 1.8T. DEALER SAYS 4-6 WEEKS FOR PARTS. RECALL??????????????????????????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004925January 29, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COILS ON NEW VOLKSWAGEN 1.8T MOTORS ARE HORRIBLE. I KNOW IT'S A NATION WIDE PROBLEMS, SO WHY HASN'T ANYTHING BEEN DONE ABOUT IT YET!!!!!!!??????? I'M TIRED OF WONDERING WHEN AND WHERE MY CAR WILL BREAK DOWN... SOMETHING NEEDS TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004784January 28, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE SUDDENLY LOSS ENGINE POWER AND CAN NOT BE DRIVEN. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003518January 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE EXPERIENCED 3 SEPARATE INCIDENTS IN THE LAST 4 MONTHS WHERE AN ENGINE COILPACK IN MY 2002 VW JETTA 1.8L TURBO FAILED WHILE I WAS DRIVING THE CAR. IN EACH CASE, I HAVE EXPERIENCED A SUDDEN, DRAMATIC LOSS OF POWER AND THE CAR BEGINS TO SHUDDER. THE LAST TIME THIS HAPPENED (1/25/2003), I WAS DRIVING IN TRAFFIC AT ~45 MPH AND WAS NEARLY HIT BY ANOTHER CAR DUE TO MY SUDDEN ENGINE TROUBLE. VW CONTINUES TO REPLACE THE COILPACKS BUT ACKNOWLEDGES THAT THEY ARE PRONE TO FAILING SUDDENLY AND WITHOUT WARNING. THE LAST TIME ONE FAILED, IT WAS REPLACED WITH THE NEWLY DESIGNED COILPACK WHICH WASN'T SUPPOSED TO BE FAILURE-PRONE. I ASKED THAT EACH OF THE INDIVIDUAL COILPACKS (4 TOTAL) BE REPLACED DUE TO THE FACT THAT THE OLDER ONES WERE SUSCEPTIBLE TO FAILURE BUT WAS TOLD THAT VW WOULD ONLY REPLACE THEM AS THEY FAILED. THIS TIME, THE NEWLY DESIGNED COILPACK FAILED, AS WELL AS ONE OF THE OTHER, OLDER ONES. I AM AWAITING 2 REPLACEMENT COILPACKS; HOWEVER, THEY ARE THE SAME DESIGN AS THE 2 WHICH JUST FAILED. FRANKLY, I AM AFRAID TO DRIVE MY CAR AT HIGHWAY SPEEDS, AS THERE IS ABSOLUTELY NO GUARANTEE THAT THE SAME PROBLEM WON'T HAPPEN AGAIN WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003545January 28, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURE - THE IGNITION COIL IN 2001 VOLKSWAGON JETTAS IS DEFECTIVE. VW KNOWS OF THIS PROBLEM AND HAVE DONE NOTHING REMEDY THIS PROBLEM. THERE ARE 4 COIL IN THE CAR AND ONLY ONE HAS GONE BAD, THAT LEAVE 3 MORE READY TO DIE. I HAVE LOST FAITH IN MY CAR SINCE I KNOW IT WILL FAIL ME SOON. VW SHOUDL BE FORCED TO RECALL THIS PART AND PLACE IT WITH A WORKING PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003570January 28, 2003
ELECTRICAL SYSTEM:IGNITION
THIS WAS THE 2ND FAILURE OF ONE OR MORE IGNITION COILS ON MY 2002 JETTA 1.8T CAUSING A DRAMATIC LOSS OF POWER. THE FIRST TIME WAS NOVEMBER WHEN 2 COILS FAILED CAUSING CAR TO BE ALMOST UNDRIVABLE, NO ACCELARATION AND VERY HARD TO MAINTAIN SPEED. SECOND FAILURE, LUCKILY, ONLY HAPPENED A COUPLE OF BLOCKS FROM THE LOCAL DEALERSHIP. SAME PROBLEM WITH NO POWER, ETC. IF THIS WOULD HAVE HAPPENED WHILE DRIVING ON THE FREEWAY IT COULD LEAD TO A RATHER BAD ACCIDENT. THIS PROBEM SEEMS VERY PREVELANT ON THE 2001 AND 2002 VW AND AUDI MODELS WITH THE 1.8 TURBO ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003577January 28, 2003
ELECTRICAL SYSTEM:IGNITION
THE VW JETTA 1.8 TURBO MOTOR HAS COIL-PACKS THAT CONTINUALLY FAILS. MY CAR IS 1.5 YEARS OLD AND HAS FOR THRU 4 COILPACKS. WHEN A COILPACK DIES, IT CAUSES THE CAR TO NOT REALLY RUN, ON 2-3 CYCLINDERS VS 4. . THUS LEAVING YOU STRANDED. I USED TO WORK TILL MID-NIGHT AND DRIVE 50+ MILES EACH WAY TO WORK. DUE TO COIL-PACK FAILURES I HAVE BEEN LEFT STRANDED TWICE AFTER MIDNIGHT. THIS IS VERY FUSTRATING. YOU NEVER KNOW IF YOU CAR WILL MAKE IT HOME. NOTHING LIKE BUYING A BRAND NEW CAR, AND HAVING MORE PORBLEMS THAN MY USED PREVIOUS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004762January 27, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILED, CAUSING VEHICLE TO SHUT DOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003454January 27, 2003
ELECTRICAL SYSTEM:IGNITION
VW JETTA EGNITION COILS - ONE FAILED, DEALERSHIP WILL NOT REPLACE THEM ALL EVEN THOUGH ANOTHER WILL LIKELY MALFUNCTION. WHY IS THIS NOT A RECALL, THE SITUATION CAN BE DANGEROUS. DOES THERE HAVE TO BE A FATALITY FOR A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003456January 27, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
CAR LOST POWER AND STARTED SHAKING. IT WOULD ONLY GO 10 MPH. TOOK IT TO THE DEALER AND FOUND TWO OF THE IGNITION COILS WERE BROKEN. DEALER WOULD ONLY FIX THE BROKEN ONES BECAUSE VW WON'T FIX ALL FOUR, EVEN THOUGH HE ADMITTED THE OTHERS WOULD PROBABLY BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003462January 27, 2003
ELECTRICAL SYSTEM:IGNITION
COIL PACK FAILURE ON 2002 VW JETTA, CAR FAILED TO MAKE IT THROUGH AN INTERSECTION WHEN THE PROBLEM HAPPENED. ALMOST GOT INTO AN ACCIDENT BECAUSE OF THIS, CAR HAS BEEN TOWED TO THE DEALER AND THEY ARE ONLY GOING TO REPLACE ONE AND SAID THAT THE OTHERS WILL FAIL ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003465January 27, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL ON A BRAND NEW VW WILL GO BAD. I OWN A 2003 VW JETTA 1.8T. IGNITION COIL #3 WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY. CAR JUST LOST POWER AND STARTED TO RUN VERY ROUGH. BROUGHT IT IN TO DEALERSHIP TO REPAIR AND WAS INFORM THAT THEY ARE AWARE OF THIS PROBLEM AND PARTS ARE BACK ORDERED. SHOULDN'T THERE BE A NOTICE SENT OUT TO OWNERS ABOUT THIS PROBLEM AND IT'S POTENTIAL RISK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta