Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #10006155February 3, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE WOULD ACCELERATE MAKING IT HARD TO GAIN CONTROL. DEALER HAS BEEN NOTIFIED. PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006193February 3, 2003SEAT BELTS:FRONT
DURING AN ACCIDENT, THE FRONT SEAT BELTS DID NOT LATCH PROPERLY CAUSING INJURIES. DEALER HAS BEEN NOTIFIED. PH
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10005157February 3, 2003ENGINE AND ENGINE COOLING:ENGINE
THIS IS A COMPLAINT ABOUT THE WELL KNOWN VW 1.8T IGNITION COIL PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005179February 3, 2003ELECTRICAL SYSTEM:IGNITION
I HAD MY FIRST IGNITION COIL PACK FAIL A FEW DAYS AGO. THE DEALER WAS GREAT AND VERY PREPARED TO HANDLE THIS PROBLEM THE BEST THEY COULD, HOWEVER VW CANNOT MAKE THE PARTS FAST ENOUGH TO SATISFY THE DEMAND AND I WILL HAVE A LOANER CAR FOR AT LEAST 3 WEEKS. I KNOW THAT VW WILL ONLY REPLACE THE COIL THAT FAILED SO I GUESS I CAN LOOK FORWARD TO THIS HAPPENING SEVERAL TIMES IN THE FUTURE. GREAT. I AM DISAPPOINTED AND MAD THAT VW KNOWS ABOUT THE PROBLEM AND IS UNWILLING TO REPLACE ALL 4 LEAVING ME TO BREAK DOWN AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005191February 3, 2003POWER TRAIN:MANUAL TRANSMISSION
CLUTCH. IT WAS BECOMING INCREASINGLY DIFICULT TO SHIFT INTO 1ST AND REVERSE SO I TOOK MY CAR TO A DEALERSHIP WHO SAID THEY COULD NOT FIND A PROBLEM. A FEW DAYS LATER IT WAS NEARLY IMPOSSIBLE TO SHIFT INTO 1ST AND I TOOK IT BACK TO THE DEALERSHIP, THEY THEN TOLD ME THEY THOUGHT IT WAS A PROBLEM WITH 1ST GEAR. AFTER TAKING THE TRANMISSION APART AND FIXING 1ST GEAR THEY TEST DROVE IT THEY SAID THE PROBLEM WAS AGAIN NOT FIXED AND THAT MY TRANSMISSION WAS NOW IN ESSENCE EATING ITSELF UP. I THEN HAD MY ENTIRE TRANSMISSION REPLACED BECAUSE EACH TOOTH IN THE GEARS AND RODS WERE BENT OR DAMAGED IN SOME WAY. IN THE END, THEY SAID MY TRANSMISSION MUST HAVE BEEN DEFECTIVE. TO MY KNOWLEDGE THERE HAVE BEEN NO CHANGES IN THE TRANSMISSIONS AND MY REPLACMENT IS THE SAME AS ALL THE OTHER JETTAS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005195February 3, 2003ELECTRICAL SYSTEM:IGNITION
TWO OF MY IGNITION COILS FAILED AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP TO HAVE THEM REPLACED. APPARENTLY THIS IS A COMMON PROBLEM WITH THE 2002 JETTA 1.8T. I WOULD HAVE LIKED TO HAVE ALL THE DEFECTIVE COILS REPLACED BUT I HAVE READ NUMEROUS COMPLAINS THAT VOLKSWAGEN WILL NOT REPLACE THESE BECAUSE NOT ENOUGH PARTS HAVE BEEN PRODUCED. I SHOULD NOT HAVE TO HAVE A CAR THAT IS ONLY ONE YEAR OLD TOWED TO THE DEALERSHIP. I DON'T UNDERSTAND WHY VOLKSWAGEN WOULDN'T DO A VOLUNTARY RECALL ON THESE AS THE PROBLEM SEEMS TO BE WIDESPREAD. I AM HAPPY WITH THE SERVICE I RECEIVED (COLONICAL VOLKSWAGEN, WESTOBOROUGH MA) BUT DISAPPOINTED IN THE MANUFACTUER FOR NOT STEPPING UP TO THE PLATE AND NOTIFYING OWNERS BEFORE THEIR CAR LEAVES THEM STRANDED ON THE SIDE OF THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005211February 3, 2003ELECTRICAL SYSTEM:IGNITION
THIS IS A COMPLAINT ABOUT MY 2002 VOLKSWAGON JETTA 1.8T THAT HAS BEEN TOWED TWICE TO REPAIR FAULTY ENGINE COILS. VOLKSWAGON REFUSED TO REPLACE ALL FOR COILS AND SAYS THE ONLY WAY THEY WILL REPLACE THEM IS IF THEY FAIL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006263February 3, 2003ELECTRICAL SYSTEM:IGNITION
THE DEFECT IS A FAULTY ENGINE COIL PACK. DEALER CHANGE THE FAULTY COIL PACK. PLEASE PROVIDE FURTHER INFORMATION. PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005223February 3, 2003ELECTRICAL SYSTEM:IGNITION
I PURCHASED A 2002 VW JETTA 1.8T DURING THE SUMMER, 2002. I HAVE RECENTLY BEEN MADE AWARE OF A SAFETY-RELATED DEFECT WITH THE IGNITION COILS THAT VW IS FAILING TO DO A RECALL TO REPAIR. WHILE MY UNDERSTANDING IS THAT VW CLAIMS THAT THIS IS NOT A SAFETY ISSUE, I AM AWARE OF PUBLICIZED AUTO OCCURRENCES THAT POINT TO A SERIOUS SAFETY ISSUE IF THIS IS NOT REPAIRED. A RECALL IS ESSENTIAL IN ORDER TO REPAIR THIS AND CORRECT THIS PROBLEM ASAP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005224February 3, 2003ELECTRICAL SYSTEM:IGNITION
I PURCHASED A 2002 VW JETTA 1.8T DURING THE SUMMER, 2002. I HAVE RECENTLY BEEN MADE AWARE OF A SAFETY-RELATED DEFECT WITH THE IGNITION COILS THAT VW IS FAILING TO DO A RECALL TO REPAIR. WHILE MY UNDERSTANDING IS THAT VW CLAIMS THAT THIS IS NOT A SAFETY ISSUE, I AM AWARE OF PUBLICIZED AUTO OCCURRENCES THAT POINT TO A SERIOUS SAFETY ISSUE IF THIS IS NOT REPAIRED. A RECALL IS ESSENTIAL IN ORDER TO REPAIR THIS AND CORRECT THIS PROBLEM ASAP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005120February 2, 2003ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURE ON THE 1.8 LITER TURBO ENGINE FOR THE VOLKSWAGEN JETTA. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005137February 2, 2003ELECTRICAL SYSTEM:IGNITION
IGNITION COIL PACK FAILED, RESULTING IN GREATLY REDUCED POWER. WOULD HAVE BEEN DANGEROUS HAD I BEEN IN TRAFFIC. I UNDERSTAND THAT FREQUENTLY THEY FAIL IN MULTIPLES ON THIS PARTICULAR ENGINE, DISABLING THE CAR COMPLETELY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005074February 1, 2003ELECTRICAL SYSTEM:WIRING
IGNITION COIL FAILURE ON 2002 VW JETTA. CAR MUST BE TOWED IF IT IS ANY DISTANCE FROM DEALERSHIP. HAS NO POWER WHEN FAILURE OCCURS...SAFETY ISSUE ON A HIGHWAY, WITH A SUDDEN LOSS OF POWER. SAFETY ISSUE FOR A WOMAN WAITING ALONE ON THE ROAD SIDE FOR A TOW. CAN NOT DRIVE A CAR WITH 9000 MILES WITH ANY CONFIDENCE THAT IT WILL NOT PUT ME IN DANGER THAT I WILL NOT BE ABLE TO CONTROL. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005081February 1, 2003ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS IS TO LODGE A COMPLAINT AGAINST VW...AM FORCED TO DRIVE MY 2001 JETTA DESPITE THE FACT THAT MY IGNITION COILS COULD FAIL AT ANY TIME...ALTHOUGH IT APPEARS VW DOESN'T WANT TO ADMIT IT, THIS IS CLEARLY A SAFETY ISSUE..THESE CARS SHOULD BE RECALLED. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006048January 31, 2003ELECTRICAL SYSTEM:IGNITION
PROBLEMS WITH EMISSION RELATED PARTS. EVERY TIME THE VEHICLE HAS TO TAKE A EMISSION TEST THE VEHICLE FAILS AND THAT THE MANUFACTURE IS AWARE OF THE PROBLEM BUT AT THE SAME TIME THEY ARE NOT DOING ANYTHING TO FIX IT. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10003874January 31, 2003SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING THERE WAS A WHINING NOISE THAT CAME FROM THE FRONT OF THE VEHICLE. DEALER CHECKED DRIVE TRAIN AND WHEELS AND FOUND CUPPING OF THE LEFT FRONT TIRE. ALL FOUR TIRES WERE REPLACED, BALANCED AND ALIGNED. NOISE AFTER TIRE CHANGE. DEALER REPLACED FRONT AND REAR FACTORY INSTALLED WHEEL BEARINGS. *TT, AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005025January 31, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I OWN A 1998 VOLKWAGEN JETTA GL. THE CAR BATTERY EXPLODED WHILE IN OPERATION. I HAVE DIGITAL PHOTOS OF THE BATTERY IF REQUESTED. IT DIDN'T SEEM NORMAL AND SO I FIGURED I'D FILE A REPORT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006137January 31, 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ANY SPEED VEHICLE WOULD ACCELERATE AND LOSE CONTROL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006149January 31, 2003ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WIRES ARE BURNED OUT INSIDE DASHBOARD PANEL, CAUSING THE VEHICLE TO SHUTDOWN WITHOUT PRIOR WARNING. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005948January 30, 2003VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE'S WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY IN INCLINING WEATHER WHICH MAKES VISIBILITY IMPOSSIBLE. DEALER NOTIFIED. TS WIPER MOTOR REPLACED. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0