Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10007947February 21, 2003
AIR BAGS
I WAS INVOLVED IN A COLLISION AT ABOUT 40MPH AND THE AIRBAGS DID NOT DEPLOY. THE CAR RECEIVED MAJOR FRONT END DAMAGE AND HIT ALL 3 AIRBAG SENSORS. THE CAR IN FRONT OF ME HAD ITS AIRBAGS DEPLOY AND IT WAS A TOYOTA.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008879February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE VEHICLE ACCELERATED FROM A STOP, THE VEHICLE STALLED MOMENTARILY AND THEN ACCELERATED. THERE WAS APPROXIMATELY A 3-5 SECOND DELAY IN ACCELERATION. DEALER WAS UNABLE TO DUPLICATE PROBLEM.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008725February 19, 2003
ELECTRICAL SYSTEM
THE IGNITION COIL FAILED, WHICH CAUSED THE VEHICLE TO STALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007627February 17, 2003
ELECTRICAL SYSTEM:IGNITION
EACH TIME IT RAINS HEAVY ENOUGH FOR WATER TO SPLASH UNDERNEATH THE CAR WHEN DRIVING (IE A PUDDLE; SPLASH FOR ANOTHER VEHICLE DRIVING BY; CAR WASH) - THE CAR STALLS, HAS TO BE TOWED AND ENDS UP HAVING THE IGNITION WIRES REPLACED. THIS HAS AVERAGED ABOUT 1-2X PER YEAR SINCE I BOUGHT THE CAR IN AUGUST OF 1996
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007101February 14, 2003
AIR BAGS
CONSUMER WANTED TO KNOW WHAT THE FOLLOW UP WAS FOR THIS VEHICLE REGARDING THE DEFFECTIVE AIRBAGS. *JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005789February 13, 2003
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:HORN, STEERING: STEERING WHEEL/HANDLE BAR, EQUIPMENT, TIRES
THE COILS ON MY 2002 VOLKSWAGEN JETTA GLS 1.8T ARE BURNING OUT. VOLKSWAGEN OF AMERICA HAS INFORMED ME THAT RATHER THAN REPLACE ALL 4 COILS, I MUST WAIT UNTIL EACH COIL BURNS OUT BEFORE THEY WILL REPLACE IT. I HAVE A LETTER FROM THEM AS WELL STATING THEY ARE AWARE OF THE PROBLEM BUT CAN NOT DO ANYTHING MORE ABOUT IT DUE TO A LACK OF COILS IN STOCK. I GUESS THE LETTER IS A WAY TO SHUT THE CUSTOMERS UP. APPARENTLY THIS IS HAPPENING TO OVER 500,000 PEOPLE LAST I HEARD. I WANT THIS COMPLAINT LOGGED AND A PERSONAL NOTE ADDED AND DIRECTED TO VOLKSWAGEN OF AMERICA (IF POSSIBLE), "I WILL NOT RENEW MY LEASE ON THIS LEMON AND I WILL NEVER PURCHASE ANOTHER VOLKSWAGEN AGAIN." THE COIL ISSUE IS JUST ONE OF THE ISSUES I'M HAVING WITH THIS VEHICLE. THE DATE BELOW IS THE LAST TIME I WENT IN FOR COIL REPLACEMENT AND GOT TO WORK LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005750February 12, 2003
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
FAILURE OF DOOR WIRING HARNESS. DOES NOT ALLOW ME TO DRIVE THE CAR - THE ENGIN WILL NOT ENGAGE DUE TO THE ELECTRONIC FAILURE OF THE DOOR WIRING HARNESS. THERE SHOULD BE SOME WAY TO OVERRIDE THE ELECTRONIC FAILURE SO THAT I CAN DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006906February 10, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER CORE FAILED, WHICH CAUSED THE VEHICLE TO HAVE NO HEAT.*JB AND ANTIFREEZE FUMES ARE SEEPING INTO VEHICLE MAKING IT DIFFICULT TO DRIVE VEHICLE FOR ANY PERIOD OF TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005593February 10, 2003
PARKING BRAKE:CONVENTIONAL:MECHANICAL, EQUIPMENT
I STARTED MY CAR TO LEAVE WORK AND WHEN I PUT IT IN REVERSE THE CAR WOULD NOT BACK UP. I THOUGHT IT WAS THE TRANSMISSION? I HAD VEHICLE TOWED IN FOR REPAIR TO LOCAL DEALER, THEY REPLACED A SWITCH IN THE ABS SYSTEM THAT WAS CAUSING THE BRAKES TO STICK. AS OF TODAY THE CAR IS BACK AT THE DEALER WITH THE SAME PROBLEM. IN AUGUST OF 2002 THE SWITCH IN THE BRAKE PEDAL THAT ALLOWS YOU TO PUT THE CAR INTO GEAR HAD WENT OUT. THE DEALER REPLACED THE SWITCH AND WHEN I PICKED UP MY CAR THE BRAKES WERE GRABING AS I LEFT THE DEALER, I IMMEDIATELY BROUGHT IT BACK AND TOLD THEM IT WAS NOT RIGHT. A MECHANIC AND I ROAD TESTED THE CAR AND HE STOPPED AND PHYSICALLY PULLED UP ON THE BRAKE PEDAL TO MAKE THE BRAKES RELEASE. HE STATED THERE WAS NOTHING WRONG. THAT EVENING THE CAR DID THE SAME THING WHILE I WAS ON THE INTERSTAE AND CAUSED SUCH A DRAG ON THE WHEELS THAT YOU COULD NOT GO OVER 40MPH. I WAS ABLE TO PULL OFF AT AN EXIT AND PULLED ON THE BRAKE PEDAL TO MAKE IT RELEASE. THE NEXT DAY ON MY WAY TO WORK I HAD THE CAR IN CRUISE CONTROL AND WHEN I TAPPED THE BRAKE FOR CRUISE TO RELEASE, THE BRAKES LOCKED ON THE CAR AGAIN AND I HAD TO PULL UP ON THE BRAKE WITH MY FOOT TO TRY TO GET THEM TO TURN LOOSE. THE CRUISE DID NOT RELEASE, IT GOT STUCK, I HAD TO TURN IT OFF WITH THE SWITCH ON THE STEERING MECHANISIM. I TOLD THE DEALER THAT I WOULD NOT DRIVE THE VEHICLE BECAUSE I FELT THIS PROBLEM WAS DANGEROUS AND THEY HAD IT TOWED FOR SERVICE. THEY STATED THE SWITCH THEY HAD JUST REPLACED THE DAY BEFORE WAS FAULTY. I ASKED THEM TO CHECK THE BEARINGS AND ROTARS FOR POSSIBLE DAMAGE DUE TO THE BRAKES STICKING WHILE DRIVING ON THE HIGHWAY. I FEEL ALL OF THESE PROBLEMS ARE RELATED TO EACH OTHER AND ONE MAY HAVE BEEN PRECLUDED THE OTHERS. AS I STATED PREVIOUSLY THE CAR IS BACK AT THE DEALER FOR THE SAME PROBLEM AND I JUST HAPPEN TO BE 2,000 MILES OUT OF WARRANTY. THE CAR HAS HAD A WARRANTY RECALL FOR A PART IN THE ABS SYSTEM WHICH WAS DONE AT THE DEALER. THIS HAS ALL HAPPENED AFTER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005458February 7, 2003
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
VW JETTA & AUDI TURBO ENGINES HAVE BEEN FOUND TO HAVE DEFECTIVE COILS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006785February 7, 2003
SEAT BELTS:REAR/OTHER
THERE WERE PROBLEMS WITH THE REAR SEAT BELT RETRACTOR. THE DEALER HAS BEEN NOTIFIED. PH SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006488February 5, 2003
FUEL SYSTEM, DIESEL
TWICE, VEHICLE HAS STALLED ALMOST CAUSING COLLISION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005328February 5, 2003
ELECTRICAL SYSTEM
MY 2002 JETTA HAS HAD THREE IGNITION COILS REPLACED IN THREE SEPERATE INCIDENTS. EACH TIME THE CAR COMPLETELY STOPPED LEAVING ME STRANDED. VW HAS ACKNOWLEDGED THAT THEY HAVE A COIL PROBLEM BUT HAS REFUSED TO REPLACE THE REMAINING COIL STATING THAT THEY WILL NOT REPLACE IT UNTIL IT FAILS. WITH THE HIGH LIKELIHOOD THAT THIS COIL WILL FAIL JUST LIKE THE OTHERS WHICH WERE INSTALLED AT THE SAME TIME, VW'S ATTITUDE SHOWS A COMPLETE LACK OF REGARD FOR THEIR CUSTOMER'S SAFETY. FORTUNATELY, UP TO NOW THE FAILURES HAVE ONLY COST ME TIME AND FRUSTRATION. UNTIL VW CAN DO THE RIGHT THING, I FEEL LIKE I'M DRIVING A TICKING TIME BOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566574February 5, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE CRUISE/BRAKE LIGHT SWITCH MALFUNCTIONED WHICH CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005239February 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE POWER WINDOW MOTOR FAILED AT 20,000 MILES AND JUST RECENTLY DRIVER SIDE WINDOW MOTOR FAILED BY CABLE IN MOTOR SNAPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006282February 4, 2003
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE WOULD LOSS POWER DUE TO A COIL PACK FAILURE. DEALER AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005879February 4, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PLASTIC SUPPORTS HOLDING WINDOW LIFT UNIT IN REAR PASSENGER DOOR BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006360February 4, 2003
ENGINE AND ENGINE COOLING
VEHICLE STALLS SUDDENLY AND THE POWER STEERING LOCKS UP. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006428February 4, 2003
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
THE ROTORS AND PADS FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005146February 3, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
I OWN A VW JETTA 1.8T. IT HAS JUST OVER 14,000 MILES ON IT. WHEN I WAS DRIVING ON THE FREEWAY TO WORK, THE CAR STARTED SHUDDERING VIOLENTLY AND THEN THE MALFUNCTION INDICATOR LAMP CAME ON. I WAS AMOST RUN DOWN BY A TRUCK BEHIND ME, AS THE CAR BEGAN TO LOSE POWER QUICKLY. VW REFUSED TO REVEAL ANY INFORMATION AND THE DEALER TOOK THREE DAYS TO ATTEND TO THE CAR AND REFUSED TO PROVIDE A LOANER CAR. THIS WOULD HAVE BEEN OK IN OTHER CIRCUMSTANCES, EXCEPT THAT THE PROBLEM WAS DUE TO A FAULTY IGNITION COIL AND I FELT EXTREMELY CHEATED TO FIND OUT THAT VW AND THEIR DEALERS WERE AWARE OF THESE PROBLEMS IN 1.8T MODELS ALL ALONG, BUT HAVE REFUSED TO RECALL THESE CARS OR PROVIDE ANY ASSISTANCE TO THEIR CONSUMERS. VW WILL NOT REPLACE ALL THE IGNITION COILS, JUST THE ONES THAT FAILED. NOW I AM VERY WORRIED THAT I WILL BE RUN OVER THE NEXT TIME ANOTHER IGNITION COIL HAPPENS TO FAIL WHILE I AM DRIVING DOWN THE HIGHWAY. SHOULDNT VW BE MADE RESPONSIBLE FOR THEIR FAULTS AND MORE IMPORTANTLY FOR TRYING TO DECIEVE THEIR CUSTOMERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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